Kilblain Court in Inverclyde

Would give less if it was an option. Arrived with my wife and two young grandchildren, given a table and menu. It was just after 5 pm, there were only 2 other people in the restaurant. It was cold inside and after 15 min of being ignored we left, without even being asked if all was well. Absolutely no idea why they are open.

Tonight I'm scoring Quality as 3 not the normal 5... Fish was lovely, however, was disappointed with Chips! Did someone forget to peel all the potatoes? If I wanted 'skin on' Chips, I would have requested them :-(

Long wait, very expensive and tables, floors and chairs dirty. Food was actually nice though, a surprise tbh friend got the stuffing tower meal which was about £12 and worth £3. I got boneless feast which was nice but barely warm and hardly a feast

Didn't receive all toppings on my all the works pissa.

I have ordered from here for YEARS. Nearly every weekend. And always sang their praises. Well tonight I received the worst costumer service of my life. Firstly my order was wrong because it had no sauce on it which quite frankly I don’t want to eat it dry, so I simply called and asked for a replacement as it was already getting cold and I did not want just a tub sent to me. They were shouting at me, calling me a liar and saying there was sauce on the kebab and then changed their mind and said actually we put a tub in. Nope you did not. After a lot of back and forth and explaining I’m a Loyal customer, nearly every weekend. They then said ok we will send a new order to you with sauce on but it might be a while the driver is busy, that’s fine. Which I then learned that was also a lie. Nearly 2 hours later no order. I called and he shouted down the phone you weren’t to get another order we told you that. Which I said well that’s a lie you said you would send one out. I explained I have just finished a busy 12.5 hour shift in hospital, I’m pregnant and I took your word and now your telling me you lied to me. He was not empathetic, couldn’t give sh**. So whatever staff you have working tonight. Learn manners and how to deal with customers because you’ve lost one. And genuinely upset me. Thanks for that.