KFC Walsall - Junction 10 M6 Services in Walsall

Decent chicken from this branch. Usually very greasy at others.

I've not visited a KFC in about 10 years because of a regular bad experience. I pulled off the motorway and had. Buffalo dipped bites £2.99 Kentucky savers snack box bundle - flamin mini wrap, small popcorn, fries, and an American coffee. I'm seriously surprised. It was a decent amount of food for the money, and it tasted pretty good. Looking back at my previous post about BK, they are defo out now, and Maccies might not get a look in for a while, too 🤣🤣🤣. I might buy that again £7.97. This is a really relaxed place, great music in the background and fast touchscreen order points with plenty of juicy pictures of the menu. I'm liking this. A good 4. Well done

chicken was cold. fries was undercooked

always items missing when i order 😥

Missing popcorn chicken. The bag was clearly opened due to a larde gap in the side of the bag and missing a box of popcorn chicken

Thank you so much, very respectful and has good manners

I had a simple order of fillets and fries... they still forgot the fries...

The fries were very poor looked and tasted as if they were re heated and the chicken barley warm

couldnt even follow instructions. I wanted my order plain. they put lettuce and sauces on

Order was wrong and missing a drink and gravy

he not dliver food driver is fool

Fine. Was served Sprite with no flavouring which they couldn't fix so provided an alternative. Quite quiet despite being very close to the M6.

My food has not come and I would like a refund.

I frequent this KFC very regularly and the staff are absolutely shocking. If you wish to pay at the counter you are met with a very long wait as they try to juggle seemingly infinite responsibilities. Once you have ordered you could butcher the chicken and slow roast it quicker than it comes from the kitchen. The staff have little training on the till system and certain discount codes, this isn’t their fault they just need training. 10/10 would not recommend

Chips where stone cold an chicken was dry. Delivery driver didnt have house number

Always enjoyed a KFC, food was good, and service was fast.

Food was fresh and hot and the service was quick and correct will be sure to use again.

There is one individual who is very ignorant when I collected my food,it was put on the counter then the person proceeded to serve other people,every time I tried to get there attention I was ignored,I only wanted some mayonnaise,I've only given one star for food as we walked out in disgust,I will never use this place again,my advice is avoid this place if you don't want to be ignored.

BRILIANT SERVICE ALWAYS I only go to this KFC in the region, because the staff are absolutely amazing and the customer service is simply the best. A special mention must be made for Sharon (AKA as Shazza), she is absolutely incredible, always so very helpful and because of Sharon's brilliant customer service skills we always are always happy when we see Sharon, as we know we will get the best service possible, she is so passionate about doing her best for us customers. Many thanks, G. S. Bal

Soggy fries, overdone hot wings & both sides were near the sell by date/time. Gravy was made at 1pm so clearly they aren't doing any rotation on the prepped items. Beans were half full, burnt around the edges, sell by 18:23, delivered at 18:31!

Drive Thru took so long even when it is not busy

Very poor service. And not the freshest of food

food stated it was delivered but never arrived.

chicken was amazing, chips soggy

Unfortunately it didnt cone with the drink I ordered. But apart from that good quality food

Sophia is an absolute asset to your restaurant your lucky to have her A1

Andre + Jess Great customer service. Professional helpful n friendly!! Thanks. Have a great day One love

Ordered at 9.20pm, was meant to be delivered between 10.05 an 10.20,times kept changing,ended up picking up myself at 11.05,absolutely shocking

Items were missing from the order. No 1.5 litre bottle of drink. The delivery driver advised that 'everything' was in the bag. It wasn't.

The order time changed 3 times. Asked for corn on the cob with the BBQ tower box meal but got gravy

Once again mainly drumsticks, 4 out of 6 of the chicken. in my last meal they were all drumsticks. charging more amd giving cheaper chicken pieces. Will not be using them again

Nice polite staff food always hot 1 min off junc 10 m6 well worth pulling off motorway

Terrible asked for mash. I’ve got beans. Cheers ruined my tea

Delivery driver was the best told me it’s coming home 🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁥󠁮󠁧󠁿

Delivery was fab part from kfc did not put my can pop in bag

Driver was very friendly, thank you

Order was incorrect we had beans not gravy 3x chips??? and the chicken was mostly leg! Very disappointed

No dips in an original dip bucket what a joke

half chips missing bits order missing stale cookies like Rocks the place is awful

didn't get no dips with my order when it should of had 4 with it

why is it so hard to read a list and still miss things off , KFC staff are atrocious to busy doing other things instead of concentrating on there work

Food and drink missing from the bag.

Ordered two zingers and fries with no zinger burger or fries just two sauces ridiculous

all 3 burgers ordered were cold fries & sides were fine but expect hot food not food that needs to be warmed up in the microwave! disappointing

Good is always slow but it's due to them cooking it fresh to order. You can no longer order at the the till. You have to order at the machine or app then pay by card or pay cash at the till (defeating the object).

The only thing warm was the can of Coke which obviously should’ve been cold as by the time the food was delivered it took well over an hour and the driver couldn’t even find where I lived, so I want a refund

Good customer service and decent cooked food.

Food was fairly standard but the drinks were absolutely awful. Zero flavour to the milkshake at all - was pretty much just ice and milky water. Staff were fine and toilets were okay.

Food is good, but restaurant not always as clean as it could be.

Quick service. Big car park. Staff are friendly. The concrete on the drive through needs some repair.

Food NEVER ARRIVED DRIVER STOLE IT

Thanks guys for the amazing food & delivery time was really good .😀

Delivery guy walked around the car park 3 times when clearly explained where I was but wasn’t interested by the time I got the food it was cold

The food is cold, the wings they were overcookedwere old and were not reheated. I will not return again. I do not recommend . I'm a big fan of KFC but so terrible that I've never eaten here, the chicken had an old smell

food did not turn up . at nursing home. that twice . 1st time came back can not deliver. then wen try again it except but no food but then refund was refuse yet again

YOU DIDNT GIVE US OUR OTHER HOT WINGS AND STRAWS. Food was good though

delivery can't complain but the staff at KFC need to check what they supposed to be supplying KFC junction 10 must be the worst for missing items, it's alright refunds but someone one has missed out on food

Gravy instead of mash Coke not Pepsi max Burger cold

Chicken was nice but the fries were stone cold. Had to put them in the bin

4 stale cookies like solid concrete and missing dips . nor sure how you can get it wrong? useless ....

I had voucher and just eat order didn't take voucher for £15 off order. not happy I want £15 off my order

food was cold and chicken was Gracie things miss on order

Good delivery n great food as always

I ordered a drink with my meal and it wasn’t in the bag

Food was absolutely disgusting like dog food

polite delivery driver fast delivery from ordering

Great delivery by a really nice driver polite n friendly an the food as always was fantastic

i had all drumsticks in my bucket. thus is not acceptable . why was there no proper chicken pieces? I was not happy with this order at all

Please check you got full order before leaving twice now I've drove 6 mile back home to have missing items

Chicken tasted vile 40 minutes after eating myself and my daughter was throwing up ... will not use this place again

Not very good on the chicken 10 piece bucket made up of 5 little wing bits very poor for the cost

Forgot about us. Food only luke warm when it arrived at table and most of the chips were nasty in colour and un edible.

Brilliant as always, good food, fresh finger lickin good, and superb customer service. A++++

Fabulous food drivers friendly and polite

Chips were missing and I selected corn, not gravy.

Service was slow and front of house was not as clean as it could be

food was delivered cold, the delivery bag seal was broken.

We ordered plain fries like we always have and the ones that arrived were seasoned.

Good food.. think if you go too late eg. 40mins to an hour before closing then the fries and quality of food probably not the same quality if you were to visit earlier. Overall though was ok.

Ordered Tropicana orange juice x 2. We got ‘Fruit Shoots’ .. not acceptable.. we are adults not children. Disappointing.. will not be ordering from here again !!

Bones less dipping bucket arrived, with almost half of the food missing, basically thy sent 12 pieces of boneless chicken and 4x fries. Didn't bother to send the large popcorn chicken, didn't bother to send the sides I'd ordered, no x2 creamy mash, didn't send no dips, nobody answered the phone at the restaurant so we could sort it out and have the correct items sent tryed 10+ times to phone them. Don't bother absolutely appalling.

I ordered 6 chicken wings and fruit shoot I got 4 chicken wings an no juice over 17 pound paid for regular popcorn an 4 chicken wings disgraceful

Only 2 staff members doing Alltwen orders and one of them were on training so tje poor lady on her own was run ragged. The wait for food was far too long. It said on the screen my order was ready to collect I went upand had to wait a further 10mins it was not ready and went off the screen? They finally located my order...... I checked everything was in there and when I got home and put my straw in the drink it was disgusting it was soda water. I tried to call them 4 times to tell them but they did not answer and wasn't going back with food going cold. Not impressed today.

We really enjoyed our food from here

quick service, clean space, amazing food quality

all food was hot and tasted banging 😋

Order was incorrect...again...pieces of chicken missing

Ordered a tower meal, was missing the hashbrown, had mayo when it specified ketchup

Walsall KFC never let's me down, food piping hot staff always helpful.

Door jammed had to use side entrance and exiting

Cold food, rude staff. If you like parking tickets also. Eat here

Missing items and the food wasn't hot. Just average effort

Potato was cold .15 minutes waiting when there was no one it was empty It sucks😡😡

Food was cold chips were freezing spent 50pound and had no gravy with order

Driver didn't follow delivery instructions!!!!

Sweet chilli bites missing from delivery

It was AMAZING the chicken tasted SPECTACULAR!!!!!! Even better than TAKIISSSSSS

Food arrived very cold , I had to reheat it so my family could enjoy it hot. I don't understand how if it was cooked fresh how it arrived at my house cold when it takes 6 minutes to get from restaurant to my home .

Service, behaviour of Staffs, serving time each and everything was very impressive. I Visit here once in every two weeks.

Didn't send all the food iv paid for so one has to do with out