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3.8

Based on 10.778 opinions finded in 3 websites

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Nº 2558 in 4016 in Birmingham

CUSTOMERS TALK ABOUT DISHES WITH..ladychickencookedpay

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Not a nice experience, chicken coating was to dry and greasy. Minnie fillet burger to salty. Absolutey not worth the money paid.

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Raj Rangla . 2024-10-15

MORE AT Google

The place is very nice the staff is helpful for my husband because he is vegetarian the vegetarian options of food help him when we ordering takeaways or dine-in and the food is really good always nicely cooked

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Kaya Blake . 2024-10-13

MORE AT Google

Fries & chicken were stone cold. I dont live but 10 mins away from one stop. My food was hotter when ordered from much further away. So no I wont order again.

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Lorraine . 2024-10-08

MORE AT Just Eat

missing food and cold. not happy

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NADEEM . 2024-10-08

MORE AT Just Eat

Wrong food was delivered. My daughter has a severe sesame allergy and the two chicken fillets I ordered for her arrived on sesame seed buns. Am fuming, totally irresponsible. Willl be making a formal complaint

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Raj . 2024-10-07

MORE AT Just Eat

I was there today around 8.00pm and I order 2pc of original chicken. I was served my a skinny hijabi girl, when I ask her kindy if she could give me 1leg and and thigh she replied to me very rudely and she looked very pissed! Unfortunately this is the nearest kfc to me so I go there quite often and I have noticed most of the time this girl shows attitude and have a very rude manner to the customers! Kfc do better and train your employees properly and teach them how to deal with customers properly!!!

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Ali N Sunny . 2024-10-04

MORE AT Google

Food was cold and wrap was awafull, Chicken was extra fried dark brown inside wrap

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Affan . 2024-10-03

MORE AT Just Eat

Just Good Delivery Service. McDonald's Good Quality Delicious Meals.

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Morine . 2024-10-02

MORE AT Just Eat

What a let down .. I got everything I didnt want .. boneless got bones..diet Pepsi. Think I got cherry .. its not hard to listen to the customer..

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Richard Hall . 2024-09-30

MORE AT Google

I didn't get the large burger that I ordered so it isn't fair that I had to pay for the price of the larger burger meal with the 1 chicken. Half my drink my drank as well. Unbelievable.

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Mariam . 2024-09-29

MORE AT Just Eat

the delivery came on time, the delivery driver was friendly and polite, and the food was delicious thank you 👍

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Samantha . 2024-09-29

MORE AT Just Eat

I had to come to work without having my food that’s very sad now my food is on the porch

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Rathri . 2024-09-26

MORE AT Just Eat

The shop did not give the driver my door number. The order was also delivered very quick from the time it was ordered so why was the food freezing cold. Only explanation is that I was sent cold food that had been sitting there it was not fresh or hot

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Chelle . 2024-09-24

MORE AT Just Eat

It was a storm. It was delivered late but I'm happy it came at all.

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Pamela . 2024-09-21

MORE AT Just Eat

Staff member was so rude, acted like she has no time for the customer. The wings were bigger then the piece of chicken. This chicken was given in a 3 piece box meal, her attitude towards the situation was contradictive and hostile. Refused to ammend or change the order when requested, called an additional member over who said completely the opposite of what she tried to explain to me. Re training needed in customer service for a few. Won't be back here.

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Majid ahmed . 2024-09-19

MORE AT Google

I ordered the buffalo tower burger meal with 1 piece of original chicken and the extra chicken was not included

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Ruth . 2024-09-19

MORE AT Just Eat

you may need to change the oil the chicken was fried in more regular . And reduce the holding time of the chicken . it may save money/costs but in the long term it deters customers , which long term is false economy . Word of mouth is the best seller . Thank you for reading this .

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Mej . 2024-09-08

MORE AT Just Eat

I like KFC and very helpful people in there.

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Asim Ijaz . 2024-09-05

MORE AT Google

I ordered a box meal and it was great! absolutely hit the spot!

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Kadija . 2024-09-04

MORE AT Just Eat

Food was cold and items missing

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Jason . 2024-09-04

MORE AT Just Eat

every single time I order takeaway from here there's always missing items!! the food is stale or cold and inedible. quality of food very poor. chicken is dry, tastes old. wraps are rock solid.wont be visiting again

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May Begum. . 2024-09-02

MORE AT Google

The staff seemed to struggle with coordination, which led to delays and a bit of confusion with my order. While the food was up to the usual KFC standard, the overall experience was marred by the less-than-efficient service. I hope they can work on streamlining their operations and improving teamwork and customer service to enhance the customer experience.

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Taydra Fahie . 2024-08-31

MORE AT Google

driver need to come all the way round to find door 35Tyber it's a flat

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Bridgette . 2024-08-28

MORE AT Just Eat

Missing items from my meal and wrong pieces of chicken in the other meal.

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Sonia . 2024-08-25

MORE AT Just Eat

Food was cold and turned over in the bag plus Pepsi was warm not impressed.

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Claretta . 2024-08-21

MORE AT Just Eat

the order was missing the 1.5ltr Tango drink and the fries were cold

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Maureen . 2024-08-20

MORE AT Just Eat

Indika was a very friendly and helpful assistant and asset to this branch. Edit: Another great experience, Anisa was also friendly and helpful.

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DylC07 . 2024-08-18

MORE AT Google

The food is no like kfc. I pyted in the bin. The pepsi was so warm and disgusting taste. I never order from you again

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Roman . 2024-08-18

MORE AT Just Eat

The service was quick, and the environment is neat with outdoor sitting. The male convenience is somehow small and congested if being used by more than two persons.

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Patrick Arenyemhe Ozoh . 2024-08-12

MORE AT Google

items was not delivered but stated as delivered

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patrick . 2024-08-12

MORE AT Just Eat

Food I total rubbish blood in chicken.

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Sophia A . 2024-08-12

MORE AT Google

Rubbish taste of chicken. Smell of burnt oil. Not KFC taste at all, not juicy. Waste of money. Looks like KFC authority isn't bothered about customer reviews at all. Otherwise they would have improved.

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Sadi Abdullah . 2024-08-03

MORE AT Google

not happy with my Bix meal it cost alot of money to get it and couldn't eat the burger because bun was stale and my can of pop was missing disapointed

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Natalie . 2024-08-02

MORE AT Just Eat

Delivery wouldn’t deliver to the door

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julie . 2024-08-01

MORE AT Just Eat

We ordered Zinger Supercharger burger and this is the third time they gave the simple zinger burger and charged us for supercharger tower burger. Really disgusting

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Globiz Telecommunications . 2024-07-31

MORE AT Google

Food was dry and cold but delivery driver was good

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Emma . 2024-07-27

MORE AT Just Eat

Got a bbq chicken meal £8,50 cost and chicken was cold presentation of burger was blow what I'll expect. I want be going back

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Isaac Sale . 2024-07-23

MORE AT Google

Burgers and chips were delivered cold. Chips were rock and the burger buns were like stone.

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Ash . 2024-07-20

MORE AT Just Eat

The lady manager, I did ask for her name but no idea have to spell it (so sorry!), but what a lovely manager. Honestly, first time I've been in here and I got confused and abit lost, she helped and was very patient, even though I went up the counter about 100 times. Thank you so much and so sorry to be a pain. I'd be back again for the fact the customer service was great.

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Stacey . 2024-07-20

MORE AT Google

About KFC, nice food really nice food and the delivery boy good person very early come and I collect my food thank you for everything

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Ghulam . 2024-07-20

MORE AT Just Eat

absolutely awful. wrong meals sent and they was freezing. never again.

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Louise . 2024-07-20

MORE AT Just Eat

The food I order was not the food I got! I ordered a zinger supercharger tower box meal with 2 hot wings and I just got a normal chicken burger was no happy at all but didn’t have time to re-order as I had work and food was already late

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Kimberley . 2024-07-20

MORE AT Just Eat

the bread was hard for both burgers which made them unedible.

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Bev . 2024-07-19

MORE AT Just Eat

Overcooked chicken. Soggy fries. Lukewarm canned drinks as they apparently dont store them in a refridgerator (but neglect to tell you this when you are ordering) Gave me too many wings for my bucket tried to fob me off. Waste of money. Unhelpful manager when phoned to complain. Dont use this Kfc. Avoid

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Ryan Evans . 2024-07-18

MORE AT Google

you forgot our gravy and the chicken was poor standard

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Ryan . 2024-07-18

MORE AT Just Eat

i had was to put the food in the microwave everything was cold the drink i had to put in the freezer

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christina . 2024-07-17

MORE AT Just Eat

I would like a refund, the fruit shoot has leaked

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Aaliya . 2024-07-16

MORE AT Just Eat

Absolutely freezing. No lettuce on the burger. Disgraceful

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Katie . 2024-07-16

MORE AT Just Eat

Chips and chicken stone cold had to put them in the microwave to heat them up x how long are they sitting out before a customer gets them? If I’d fetched them they wouldn’t be that cold x originally it stated delivery within 15-25 mins x over half an hour later they came

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Julie . 2024-07-15

MORE AT Just Eat

Nicely laid out, good location, staff ok.

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trevor ennever . 2024-07-14

MORE AT Google

arrived very early and food was cold!!!!

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NADEEM . 2024-07-09

MORE AT Just Eat

I did not receive my order. I request a full refund

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Sarah . 2024-07-08

MORE AT Just Eat

I ordered a side of gravy but it did not come with the order!!

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Craig . 2024-07-07

MORE AT Just Eat

I've eaten here plenty of times before. All was what you'd expect from a KFC. However, on my last visit, one staff member let the place down with her lack of customer service skills. Let me explain..... I ordered my food on the self-service screen. Whilst I was finding my table and settling in, I heard the staff member call out my order number (once only). Because I didn't instantly appear at the counter to collect my food, she walked away, leaving the food unattended. I went to the counter and was left standing there, ignored, until another staff member attended to me. When that staff member pointed out to her that I was standing there, she turned to her and dismissively stated, in clear ear shot of me, "He didn't answer." She then turned back around and carried on with what she was going. I was so annoyed and shocked. All I could say was, "I was here." That is very poor customer service.

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Candyman . 2024-07-07

MORE AT Google

My sister didn’t chicken no tate

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Hassnain . 2024-07-06

MORE AT Just Eat

The drink was missing- when asked the delivery driver he told me to ring KFC. Not helpful at all. All of the food is freezing cold. I ordered at 5:53 and food was delivered at 7:20pm! Spent over £30 for cold food and missing order! No way to contact Just Eat

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Aimee . 2024-07-05

MORE AT Just Eat

They changed the time repeatedly to avoid being late

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wayne . 2024-06-30

MORE AT Just Eat

fast delivery hot food good service

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ROSSI . 2024-06-29

MORE AT Just Eat

They delivered on wrong address didn’t received anything where is my order

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Gaity . 2024-06-28

MORE AT Just Eat

The driver didn’t even deliver the food! We have cctv and he is nowhere near the house at all!! I’m very disappointed with this service!!!

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Harpreet . 2024-06-26

MORE AT Just Eat

My delivery was on time, but the food arrived cold and looked as if it had been sat in the hotplate for a very long time. to be honest I would like my money back!! As a chef, if this was my kitchen that meal would never have left my restaurant! Shame.

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Jennie . 2024-06-22

MORE AT Just Eat

The food was cold when it reached me this was very disappointing and late arrival.

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Irsa . 2024-06-21

MORE AT Just Eat

Great delivery! Much love and respect to the courier!!

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Jonathan . 2024-06-18

MORE AT Just Eat

delivery guy pleasant. food was good thankyou

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Shirley . 2024-06-16

MORE AT Just Eat

Items missed in food collection bages no cleaning papar no ketchup just dry burger the window collection path road is very nerow it cuts the car tyres or will imbalance

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shageem khhan . 2024-06-16

MORE AT Google

Whole order was wrong, how hard is it to have 3 normal rice boxes, given 3 spicy ones instead and forgot the salsa on 2 of them. Surely it’s not that hard. Also forgot the mash

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K B . 2024-06-15

MORE AT Google

chicken in burger was cold and very chewy. We all left the burgers. Very disappointing.

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M . 2024-06-12

MORE AT Just Eat

Always check your order before you drive off, this branch is the only branch that always gives you an incomplete order! And makes no apology causing you inconvenience

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Kam Devi-Ahir . 2024-06-10

MORE AT Google

Very bad I received someone else’s food

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Gary . 2024-06-09

MORE AT Just Eat

Perry Barr store is terrible it should be removed for its inept ability to supply orders correctly, they never get the order right and when you try and contact them they never seem to answer the phone, pay £27 for 14 piece and recivee 6 pieces of chicken, its ridiculous.

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leanne . 2024-06-07

MORE AT Just Eat

Awful place and experience, no customer service whatsoever. Ordered the mighty 4 one deal, sat down to find that 1 of the pieces of original recipe chickens was overly small. Assumed this was a genuine mistake, went to the counter to point out that one of the pieces was unnaturally small (assumed this would be quickly replaced with no issues) Couldn’t have been further off the mark!! Staff are rude with zero training on how to give customer service and satisfaction when addressing customer issues. Was given a lecture from several members of the ‘team’ on if I don’t specifically ask for normal sized pieces then I will get what I’m given. Ended up with one of the team snatching tongs from the back, (tbf she didn’t need tongs as the portion could of been blown off the tray it was that small) Pulling the portion of the tray and dropping a replacement down. Yea sure you’re here to serve food but if you’re not starting with customer focused service then the food is irrelevant as the whole experience left a nasty taste.

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Tony Rose . 2024-06-05

MORE AT Google

Order incomplete, Go through just eat and say what is wrong with your order, i e items missing will take 7 days to look into, so left with half my order missing. Won't be using them again.

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Kevin . 2024-06-04

MORE AT Just Eat

Food quality wasn't as good as could be but delivery was perfect as ever

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Maria . 2024-06-04

MORE AT Just Eat

Nice employees food was perfect

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Haider . 2024-06-01

MORE AT Google

Congratulations on your good Just Delivery of KFC Meal i enjoyed inspirational thanks for sharing, nice experience.

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Morine . 2024-05-31

MORE AT Just Eat

Arrived 1 hour late. Food was stome cold

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Faiza . 2024-05-31

MORE AT Just Eat

Good KFC not the best one I've been too be very good still.

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Adam Holmes . 2024-05-29

MORE AT Google

Food was freezing cold really annoyed

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Kate . 2024-05-27

MORE AT Just Eat

I drove by yesterday but haven't eaten in here for years. Constantly seeing rats outside puts me off.

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Diane Harnett . 2024-05-25

MORE AT Google

I don’t resive my order normal and I pay for it !!

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Izabella . 2024-05-24

MORE AT Just Eat

Couldn't find the place food came cold

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Afrikia . 2024-05-22

MORE AT Just Eat

By the time the food arrived it was cold, The message on the website said there were no drivers. It was a lot of money to spend on a cold meal

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David . 2024-05-21

MORE AT Just Eat

The food was the worst kfc we have ever had. The chicken in the burgers were really over cooked and dry and also cold. There was also barely any chicken in the fillets. The chips were also hard and cold and the drinks were warm. We will not order from here again.

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Anais . 2024-05-19

MORE AT Just Eat

Burger was stone cold, super dry chicken,I will advise everyone not to order from here.very disappointed ☹️☹️☹️

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pal . 2024-05-19

MORE AT Just Eat

dont put the cold cans in with the hot food

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Chris . 2024-05-18

MORE AT Just Eat

need to put 2 wing 2 best 2 legs 2 tight 2 back

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Bridgette . 2024-05-18

MORE AT Just Eat

Absolutely beautiful food every part was delicious in its own way

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julie . 2024-05-10

MORE AT Just Eat

Not good driver did not delivery my food!

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Michelle . 2024-05-10

MORE AT Just Eat

Watch our for the delivery driver after ordering, I was watching the delivery driver that delivered my order, he knocked my door and then went straight back to his car to put the food on his back seat. It was very odd he didn't even knock the door twice.

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Harris . 2024-05-08

MORE AT Just Eat

Only had 1 gravy and should have two in the bucket deal we ordered ! Plus delivery time was changed 15 mins after we ordered.

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Debbie . 2024-05-06

MORE AT Just Eat

missed an item from my order. it's not hard to get right. literally 3 items. abysmal food and service

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Gurpreet . 2024-05-04

MORE AT Just Eat

Visited this chicken joint after feeling peckish, if you'll pardon the pun. I asked the lovely lady who took my order not to give ice in my drink and she iced my drink up. Had to ask for another. The Krushems was ok, but I miss the Milkyway version. The food was good, but the whole place felt like a prison of sorts. They need Gus Fring to take over this branch and straighten this place out.

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The Visitor . 2024-05-03

MORE AT Google

Part of the order was missing and when I called the venue they admitted they had forgot to put the food in but could not send me the items that were missing so my son had no food great customer service not!!🤬

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Chris . 2024-04-28

MORE AT Just Eat

2 times running they can’t get order right, it’s so simple to read a order but I guess at kfc it’s not, no more ordering for delivery

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Steve Flanagan . 2024-04-28

MORE AT Google

great service and very friendly

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Frank . 2024-04-27

MORE AT Just Eat

Food turned up only slightly warm and they forgot the popcorn chicken...

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sophie . 2024-04-25

MORE AT Just Eat

Did put down on just eat I would like my food delivered by 8:30. I receive my food at 9:03 so over 30 mins late. Would like a heads up from the restaurant if there was a delay next time.

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Abu-Bakkar . 2024-04-21

MORE AT Just Eat

Disgusted with staff smoking and messing about with greasy hair. No catering establishment should allow this. Filthy staff with filthy hands. Never using this restaurant again

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N A . 2024-04-20

MORE AT Google

First time I am using this platform and I am very impressed. Will definitely be ordering again soon. Thank you

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Lesa . 2024-04-19

MORE AT Just Eat

cool courier, hope he is well! Thank you!

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Jonathan . 2024-04-19

MORE AT Just Eat

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