KFC Enfield - Coliseum Retail Park in Enfield

Great food but less than half of it was delivered…….

the food was stone cold and one of the cans were popped

Food was cold plus never seen a bit of chicken so small very disappointing.

I did not get fries and my bag was ripped

Foad GT cold fuad was ok but cold as to chuck in microwave

It was quite nice I ordered some food and got it almost immediately and it was hot and fresh and the staff was very helpful and clear

salma was so horrible ignored me multiple times.

i really enjoyed the fiod because it was really juicy and the tables were so clean

Very disappointing today. Chicken was overcooked and dry. Don't really have a excuse as there was barely any customers there and loads of staff in the kitchen

They didn't put my Pepsi drink in it. They brought it without the drink.

Very good serviec. And halo full Anika.

The completely wrong order was handed over, the driver went off too quickly for me to tell him he’d given the wrong order to me at the door.

Anika helped me with my order in a very kind manner.

Frey good girl and helpful (Anika)

The best service riyad very good manager

Very friendly service . (Anika)

The food is good as like any other KFC but the drive-thru queue is always extremely long. I don't mean there's a lot of cars, I mean there's 2 cars and you'll still wait 30 minutes for your food. I've genuinely never been in a drive-thru queue that's taken that long and honestly it often takes longer than most sit and eat restaurants. I live locally so I've been here multiple times - it's not a one off thing. For a fast food place it's actually unacceptable waiting times, and if you're busy or need to get somewhere make sure you don't go here. Despite that, the staff are always very friendly and helpful.

Chicken was absolutely wonderful mate

Everytime you go to restaurant or order something there must be something missing from the menu. Even if you are giving just one meal or small order, they’re gonna miss your fries or they’re gonna miss your drink. I ordered the chicken lousinia meal and they missed my drink. How ridiculous are they? Also the chicken was so hard and dry inside the burger and tasted burned!

Didn’t give me the right drink.

Anika is very friendly and hard working. Shabbir is excellent

missing items out of the order.for the amount of time it took to deliver it ruins the meal completely. very disappointing and not the first time either. very dad

Speed of service was hood.really loved environment

Speed of service is good and staff are soo helpfullp

Food was soo yummy.service was soo quick and everything I received nothing is missing loved the staff

Food is soo tasty and restaurant is clean

Test over the netness Nd staff are soon friendly and helpfull

Used take away service. Good service. Enjoyed the food

Chicken is black and no tests. The are not changing the oil. managers need to bonus That's why they're not change the oil.

drink missing again second time the staff need to check the order

My order came very quick I’m very surprised it usually takes ages in Enfield. My food is very good and still very warm. 10/10 service and the driver was really nice I’ve had him twice in a row he’s very polite.

Really bad service. Front staff need more training. Dirty tables dirty floor.

Very quick service!! Definitely recommend and friendly staff!

The restaurant was very clean, customer service was extremely wonderful.

Worst experience I've ever had in any KFC in my life and I've been a long-standing customer. Gone into the store today with my family. I've gone to the checkout to order some food. I've got one of the staff member harassing my kids, asking them if they've got a phone so they can leave a review so they can do it themselves. This was disappointing to say the least. I haven't even received the food yet. I'm waiting for my order. And they've gone to my kids asking them That, in the first instance, was awful. Then on top of that, they don't have stuff in stock. Ice cream machine's not working. No tomato ketchup. It's just really bad. And this is the third time I've been in this actual KFC and it's always a problem. I won't be going back there because it seems from when they had the refurb to the new opening, it's the same problems that you're getting 24-7. The staff are awful. No one knows what's going on in there. The manager dictating the orders, saying get this ready, get that ready. No one knows what's going on in there. It's an absolute shambles. The whole point of review is to be honest. So if you've got a staff member that is actually going up to every table saying, can I take your phone and leave a review, then it shows that there's dodgy dealings going on. So the reviews that you are getting are actually fake. So I would definitely look into that. It's going to be the same girl because I'm guessing she's going to put her name down. So yeah, that's something that you definitely need to look into. If I could give zero stars, I would.

Come in, not even ordered my food and some woman wants to come up to me asking if she can use my phone for a review, saying she will give me free food. Bought my meal and food is disappointing. Dry and overall gross. Won’t be coming back

Kfc is one of best restaurants I like there food &service the staff are so friendly afsana she was so helpful

I had a very disturbing experience today while dining at this KFC with my wife and our 3-year-old child. We visited the restaurant for a peaceful dinner just before the UEFA Champions League match, but what unfolded was far from what anyone would expect at a family-friendly establishment. While we were eating, we witnessed a shocking and potentially dangerous incident involving one of the staff members. It appeared that there had been an altercation—possibly related to the drive-thru—but what shocked us most was that one of the employees came out from behind the counter holding what seemed to be a knife or a sharp object, clearly intending to confront someone outside. Another individual was waiting for him, seemingly ready for a physical fight. Thankfully, some of the other staff members intervened and managed to restrain him from going outside, possibly preventing a fight there This kind of behavior is absolutely unacceptable from any restaurant staff member, especially in a well-known chain like KFC. It was incredibly frightening, particularly with our small child present. We were all visibly shaken, and I’m pretty sure other customers felt the same. No matter what the issue was, a staff member should never lose control in this way—especially not in front of customers. It's unprofessional, unsafe, and raises serious concerns about the training and behavior standards at this location. Incidents like this not only damage the restaurant’s reputation but also risk the safety of everyone on the premises. I sincerely hope KFC management takes this matter seriously. Staff involved in violent or aggressive behavior should not be allowed to continue working in customer-facing roles. As customers, we expect a safe and welcoming environment—not to witness potential violence or fight in front of our families. Thanks

It hasn’t turned up. Not impressed seeing as you have to give a code, this service has fallen down miserably

I didn't receive my 1.5ltr bottle of Tango

Delivery driver nice. Food nice . Came quickly

Last time they forgot to put the 4x fries in this time I ordered a Pepsi Max 1.5L and they didn’t send it….. I will think twice to order again.. so upsetting

Every time I order items are missing and food is stone cold on this occasion I didn’t receive on time 20 minutes late

only sent one wrap I paid for 2

Delivery man lovely and food delicious . Delivered really quickly.

Food was later then told too and when it came drink spilled on food and chicken was cold

Excellent service and friendly staffs, specially Anika

The staff are very friendly here

It didnt give the 2 wings and the corn on the stick

The salad was awful, just corn and lettuce and a quarter of the cup. The leaves were burnt like they had been defrosted and limp. Some corn was burned and hard. One piece of the four piece chicken was unrecognisable. Certainly not up to the usual standard I was expecting. The chips were burned.

Staff were so very friendly and I got my food very fast and my food was so fresh. Will definitely be coming back

Food was fresh fast and the ladies at the front were so kind

my experience here was great food was fresh service was fast

Service was fast food was fresh

It was very nice, afsana had such a lovely presence and it was lovely to speak to her.

Firstly absolutely disgusting terrible customer service by the short Asian woman at the drive thru. She was constantly rushing us, taking the order incorrectly, when I add another item she would sigh, roll her eyes or kiss her teeth. She had a go at me and berated us for changing the side on a box meal because the person changed her mind. She seemed really bothered/frustrated to be there. Came across as very rude when speaking to her. She then went on to get 75% of my order wrong, had items missing, received item I did not order (water). Of course did not find out any of this till I got home at which point I would not drive back 25 minutes. The quality of the food was poor. The chips for example were heavily saturated with oil. Rather than crisp n fluffy inside. Tbh I’m just really angry at the level of customer service by this woman - I’ll be writing an email to corporate about it too. Also not the best customer service by the man at the last window handing you your food but no where near as bad as the woman’s

Gave us the completely wrong order, now is taking an extremely long time to issue a refund

chicken was dry and the chips were cold

The food ive got are very nice. Staff here are very friend

arrived perfectly on time and the food was absolutely amazinggggggggg. will definitely order this again.

The food was realy cold and tasteless and dry. Get a bed experience. It cant be expected from KFC

Afsana had provided amazing service and had made my kfc experience great and enjoyable.

Good is soo mazing and staff are soo helpful,very clean and tidy

Food is amazing,staff are soo friendly and helpful

best place in enfield highly recommend fast service engin

Very good customer service and speedy delivery

It was very good experience very calm and subtle as it always is.

Ia havent reaceived this order , the delivery guy gave my order to someone else without a code , he delieverd to my neighbour, iam starving now and i havent got the food and no one to contact , very sad and stressd

Most of order missing? Not happy when you are waiting to feed family and half order is missing!

Recommended to vist the store. Perfect place for dinner

The food is tasty and staff are very friendly.

Food is very tasty.i like the service

Had a lovely dinner here with my friend, Afsana was very helpful. Super delicious - would recommend

Food is soo tasty and service is soo quick.staff are soo helpfull

Lovely chicken and lovely handsome manger, Riyad 😉

Food was stone cold he obviously made a few other deliveries in Enfield lock he went completely the other way

Very excellent from the driver

Very great service and great food.

Wrong order delivered marked as delivered although i i refused

Excellent service today at KFC thanks to all the staff. Riyad and the team very attentive to us today.

The food and staff impressed me

The restaurant was clean the the staffs were frienly

Great store with friendly staff

Forgot my drink. Will never order again

Ordered ten wing meal gave me 3 wings some burger and beans trying to call them to fix it but no answer

tried the rice bowl must say was delicious 😋

They make the food very fast and show respect when handing it to you

Service is excellent undoubtedly

Lying about krushem machine always not working bad service:

Zinger rice box very small portion . You can cry when you see this.

You’ve added an item to our order (that we didn’t want) said it was free but charged for it. No way to contact via your app

food was hot and the delivery was so quick

Outstanding service and good place to hangout with family

fries cold chicken mostly bone and over cooked

We have had fantastic service and taste of chicken was 10/10

The chicken tastes bad . I mean very bad

Late food cold food missing chicken

my food came very cold. Dissapointing

Driver was great but food was cold

NOTHING WAS DELIVERED !!!!! This app is terrible !!!!!