KFC Coventry - Court House Green in Coventry

Ordered a KFC from Austin Drive, Coventry. The gravy was so over cooked it was inedible. The piece of chicken that came with the box meal was off and completely black. We were all very ill afterwards!!! Have contacted customer support, but they can't be bothered to respond. I will give them another 48 hours to rectify this, then I will share it to every bit of social media I can. Please look at the picture. Absolutely vile. We were very ill 🤢

I go there just because its HALAL.Otherwise, not best option in town. KFC taste as usuall, staff is little serious and unfriendly. Everyone looks boring and give feelings kinna of enforced workers. When I go there, I remember "Blood Diamond movie". haha

Ordered from here sent me 3 sweetcorn’s and the wrong drink I ordered cookies and they crossed it out on my receipt and wrote no. Do not order from here. Called up and they said they replaced the missing cookies with corn…

Very quite, service slow,food great

Truly vile establishment. Goodluck waiting less than an hour to receive your order. And 9/10 they’ll get something within the order wrong. The particular branch has truly fallen off of a cliff in terms of service in recent years.

Besides littering all around the restaurant. I suspect my thick chicken breast was undercooked...I've had gastrointestinal problems since Monday, vomiting and diarrhoea

Absolutely poor customer services we recieved by sana . We will defo not going back to this kfc ever again. While taking orders its simple thing you can explain customers u can benifit to get a meal than seprate . While paying she start give us attitude . Infact she close window n have a cheek to come back and start an arguing with us. N manager was absolutely not helpful .manager didnt given her name even we asked for it. She said we give sana attitute .she didnt apologize on behalf of her staff behaviour sPoor customer services rude staff and absolutely stinking attitude. Please train you staff bit better .so atleast they can treat there customers with some respect

Very bad service always miss items wn we get home and checks.the burger was missing it happens so many times with us.last night they didn’t put Zinder burger in to the order and charged us full amount of meal

We had lunch yesterday the order screen was filthy and put me off but carried on to order anyway. Don't know why I went on to order The chicken was very oily and not quite right but i foolishly ate it Feeling very unwell since all day today with food poisoning symptoms Will avoid from now on at all costs

Tasty halal kfc food served politely

Staff very rude need good training and good manners

Missing drinks and fries. Sent us corn on the con instead.

Burnt chicken cold chips weren’t good

Don't the driver had food in the special food bag as it was cold.

Never known a place to get orders wrong so often

the smallest burger I have ever had, looks like a kids portion

Food freezing cold and missing items

Ordered 16:00 delivered 17:50 and food was cold and dried fries.

I ordered 2 meals. Only 1 arrived.

The driver didn’t even come to my door or knock on my door instead he drove round in circles then when he finally comes to my house he was rude and argumentative the worst experience I’ve had with a delivery person

Every time I order from this particular KFC they seem to always mess up my order, even when I order off Uber Eats they always put the wrong items, how stupid do you have to be your literally looking on a screen what’s been placed and yet they still mess up my order

courier was extremely polite and cheerful.

Very unhappy. My order was mixed up with someone else’s

food was cold and gravy is tasteless.

Drink was flat and order was wrong

Food was almost cold. The chicken was dry and tasteless, in fact, the seasoning on the fries tasted better than the supposed original recipe chicken. I felt the meal was rather overpriced given how small the chicken pieces were.

Frites are a disgrace for the cost for so few !!!

THE DRIVER WENT TO BACK GATE WHEN I PUT A NOTE ON FOR DELIVERY TO FRONT DOOR

Been here today. Food is ok, drive thru very slow compared to the previous times I've been here. Oh and they have 3 beggers 1 by the speaker where you order and 2 further down. The one by the speaker is sitting next to the speaker and staring at you like it's some kind of staring contest. Told the woman at the drive thru window it's quite worrying, she just laughed it off and found it funny.

All food was cold when delivered. Items missing from my order. Chicken was very dark and oily. Not the same quality that I have had in store 😔

the chicken pieces were reheated and full of oil, and the spicy wings were full of blood inside

everything was lovely chicken was hot and sweetcorn was juicy, driver polite and courteous, will order again. Thank you.

the burgers were cold and not what we ordered.

Missing drink. Food dry. KFC aren't fit for just eat. In fact Just eat has gone down hill and allow rude people to deliver.

I have a buger missing from meal rang several numbers then to be told by rude lady i can have a refund maybe when i come in to store, so in meantime one of us has to go without our meal

Credit where it's due, the food arrived hot, and complete! Well cooked, delivered quickly and well presented. I was as surprised as anyone! But fair play, when it's right it needs to be said as much as the failings. It's still pricey but that's par for the course. Overall good. Thank you.

food missing as usual, do they ever read the order properly. The chicken they sent were small pieces with hardly any chicken on them. For the price it was really bad

Staff are young and don't pay attention, orders missing items etc and can see them always just chilling amongst themselves.....

One of the better KFC places in Coventry. The food is fresh, not too greasy and the uber eats people don't fill the place. Food is always good, service can be slow when busy but that's normal, overall a good KFC location.

Visited Saturday evening around 6pm. The place was filthy! Half the restaurant was full of delivery drivers picking up orders and the other half was full of food wrappers and dirty tables, we couldn't sit down. Food was OK. Overall:Horrible.

completely wrong, every meal was missing at least one item. We asked for garlic buttermilk dip and we got ketchup, we asked for corn on the cob and we got gravy instead. The chicken was dripping with grease. The zinger burger was tough and chewy!! Absolute disgrace. There are so many better chicken places to eat from, do yourself a favour and DO NOT order from here

Kfc took too long to do order but the delivery was on time once driver got the food . Driver was friendly and helpful

Waited 2 hours!! Couldn't get thru on this app to complain, as they kept changing the delivery time. Fast food my foot. I can't drive so unfortunately have to order for delivery. This KFC is the worst for customer service.

The worst customer service. I ordered 23 dec 2024 receipt 8134. The Pakistani lady on the front is a joke with 0 customer skills. No one had name tags or under the jacket. Can’t even complain. Very typical. She mocks customers. They were out of fries which wasn’t showing on the screen. It was quiet but they looked bored. I added the 2nd receipt which was for dip only. The toilet was a tripping hazard

No fries with the meal, all was cold and meal bags split over over the outer bag, what a waste of money all in the bin won’t be using Gallagher retail kfc again

Missed a whole meal off my order. Even when I put in the correct delivery address, the driver still goes somewhere else and then become abusive.

App said food would be delivered in half an hour but was in fact one and a half hours later.

The driver kept on driving round list we had to go meet him on the street

Orderd large popcorn meal and creamy mash only to not receive any popcorn chicken or mash

i have reported quality of food to environmental health due to cold and old food, of which I have already informed you about.

food was not fresh. chicken fillet was burnt a little bit. I order two chicken strips but only got 1.

I would of given 4 out if 5 if it wasn’t for the missing fries and the driver not understanding what I was saying as I spoke in English clearly, his English wasn’t good either on the phone when he parked up away from me. I told him to look to right my flat was there, he just kept interrupting me talking over me, I told him to wait there he just drove off further down the road. I had to come out of the house to go to the front onto the pavement to direct him back to my flat. Not happy.

Our driver decided to pick up more food right next to me, the drove past and delivered the other food and then delivered our a 20 minute expected delivery turn in to 40-45 minute food was cold as ice when I went to eat it

At the drive through some homeless fella sat right there next to where order asking for money. Not only that he staring at me all the time I was there making me really uncomfortable.

Disgraceful service. Spoke to rudely and the place is disgusting. The floor around tables and chairs is slippery with grease and high is a hazard. The kids meals are shocking. Everything we ordered didn’t come as described. Chicken breast ran down my chin with grease as I bit into it

After a 2 hour wait & a continuous increase to the expected delivery time, I had to drive to the store to collect my order which was sitting on the till point whilst staff on duty laughed at the fact that I came to collect my own order. Unimpressed!

4 X signature fries Disappointed as usual order is complete

No diversity of staff in this day of age. I thought diversity was a huge thing these days?

Gave wrong order and when questioned they expected me to go pick up and when we specifically asked for no sauce we was not heard and given it and then they say apparently we said no salad instead which was never the case.

Quick delivery & hot on arrival. Thank you

Food was alright but not enough chicken fillets I only got one

Great food, very swift delivery from polite driver.

Food was freezing cold. And the burger tasted like washing up liquid

Came cold and stale! Had to warm it up not happy. And tasted horrible!

The food was good and hot. The festive stack was spot on! If i had to say a negative The kids kicking the boards under the seats was getting on everyone's nerves and the parents didn't seem bothered. But overall a good experience.

The food was cold as we waited for over an hour for the delivery driver to arrive at the restaurant and then get to us

you never delivered my food. I want someone to contact me now. I am raging. said its delivered, paid for.

Caused me to have food poisoning I recommend not to buy from here if you want to end up with food poisoning

The packing for my order wasn’t stable. I ordered over £55 worth and my rice had opened and fell in the bag. My food was a mess.

My food never arrived I have cctv on my property driver never showed up and when I phone kfc to tell them all they said was we can give u a reference to come collect in the morning and when I said that’s not good enough she hung up on me. Woman had a bad attitude towards customer service and overall customer care and support

My 2 Yr old granddaughter said it was "delicious' and I have to agree.

Got the order wrong the chips plain not season properly and not salted and half of them were burnt

The delivery driver arrived with an angry attitude, even though I hadn’t done anything wrong. He went so far as to threaten that he would cancel my order next time—but without any clear reason for why. The experience felt tense and uncomfortable, and I was left very confused about what I did to deserve this attitude towards me.

I never got my order i waited over a hour rang kfc the manger said the driver took the fod 4.20 it was my daughters bday kids hungry and my money gine which i want back the driver took my food wont be using just eat again

driver would not give us the food , asked for a four digit c

🤦🏻‍♂️ everytime the forget some of the things 🤦🏻‍♂️ every single time

zinger chicken was solid inedible

Fresh, Tasty, Suculent and the Breadcrumbs Coating is to Die For

Very nice food 😋 speed service 👍 very good . Thank 😊 staff nice and friendly service good 👍

Service was horrible. Over 2 hours late. Want a refund, food was cold

Most stubborn people probably get the job here

What a filthy place.. no one clearing up tables, urinals full of p...s staff miserable, lazy . this is Coventry

What a disgusting restaurant. Dirty tables and floors. Also no toilet roll!

uhhh idk what to say it's tasty ig

Delivery late by more than 30 min

Food was cold on arrival 20 minutes late and extremely rude driver

didn't get my food they didn't even knock the door and claimed as delivered

Great food but had to wait 20 mins. Understaffed

my burger and drink was missing

totally wrong order I require a refund

driver made us walk to him as he couldn't be bothered to walk to the house and told us he was in a white van and he was on a silver car

Bonus it was early. Good gravy too.

Was three tower burgers 1 was supposed to a zinger

We used the app and drive through to collect. Staff were polite and friendly. Food was all correct, fast and piping hot. Very nice!

food arrived stone cold was a waste of time and money

I ordered gravy as a side. No gravy was given and they decided to substitute it for mash. Not what I paid for

Wrong order recieved didn’t get our gravy disappointed

half the order missing, to often from here, will use Walsgrave instead and hope !

Excellent food, very professional courier. Great service.

always missing food items and then I have to wait a few days to get refunded. never ordering again appalling.