Based on 29 opinions finded in 1 websites

Based on 29 opinions finded in 1 websites
Nº 206 in 377 in Falkirk
Nº 39 of 60 Other cuisines in Falkirk
Opinions
Food came over 2 hours late, cold and missing condiments. I contacted the cafe multiple times asking for a refund due to the order missing items but they just ignored me. A total waste of time and money.
Nicolle . 2025-03-06
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Very nice lunch today at cafe and gift shop at the Kelpies. Lots of helpful staff with pride and knowledge of their food and hygiene 👍
Marie B . 2025-01-17
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Typical wee cafe...great service although very very busy busy . Prices are amazing. Plenty healthy options...soup bakes pots and salads. Also plenty sweet treats. Traditional breakfast options. Staff are fab...I love this place!
HoneyG F . 2024-12-08
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A member who works in the cafe with a pixie cut was caught with her hands down a man’s trousers in a night club in Falkirk not a very good look
Kelly M . 2024-09-28
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Love this cafe . Really friendly staff . Their home made soup is amazing and great prices . Will return on a regular basis 😊
Anne V . 2024-09-08
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I have seen this cafe on food delivery sites but they charge like £4 odd delivery wven for local addresses so I decided to go in and try. Firstly it seemed like all the staff were solely focused on getting the orders for the delivery drivers and me and another gentleman who was in front of me waited about 10 minutes to be served. I almost left but finally got served. The man in front ordered a regular chips and a roll and I ordered a large chips and got the same size container but paid more. I also ordered a hotdog which was cooked in a microwave along with the roll which went soggy as bread products in microwaves are never a good idea. I also ordered a cheese panini and noticed that instead of grated cheese in the middle of it I was given a slice of that processed square cheese ripped up and placed inside it. When I asked if I could have grated cheese instead I was told that they don't use the grated cheese for panini's it was for baked potatoes and chips etc. And I said so I can't have grated to which she said its the same as the slice. Which obviously it isn't. Overall I'd say from walking in to getting my food I was about 25 minutes which was shocking. My microwaved hotdog and my panini were ready long before the chips and were just placed on top of the cooker while the chips were cooking. So unfortunately it was all just disappointing and felt very amateur. My honest opinion.
Steven W . 2024-07-31
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We came across kelpies cafe when ordering from various places (to save from getting bored) and it is now a regular order for us. I'm not keen on their bacon (personal preference is thinner and crispy bacon) but pretty much everything we've had from here has been nice and I'd say their portion sizes are normally quite generous, especially for the price. They have a good selection of cakes too. We normally order breakfast & lunch since its such good value.
Unholy A . 2024-05-24
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If you like a full Scottish breakfast, this is the place to go. Decent food and even better price. Note - disregard the bad reviews on here. People have reviewed the wrong cafe. This cafe is not the one in the immediate vicinity of The Kelpies.
Joe . 2024-05-12
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Great location. Nice food. Reasonable pricing. Great view straight out onto the kelpies. Can’t really fault the place. We went on a rainy day and mainly people with dogs were out and about. Went for a brew, cafe was quiet, not surprised, coz dog walkers excluded!
Horsforthtraveller . 2024-01-21
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Good little cafe located within a industrial estate on the edge of Falkrik. Was one of the few takeaway places open on the Saturday morning I was passing, so went in and ordered a breakfast roll and coffee to go. Good prices and large portions. Shocked for 11am on a Saturday morning in bad weather just how busy it was! If passing by then worth checking out.
wanderer_scotland . 2023-12-21
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the food was good and service was great apart from 1 member of staff who i thouht had a very foul mouth i heard overheard her telling other that she wouldnt eat the s$%t here kinda brings the tone down
robert b . 2023-10-02
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First visit here after recommendations and it was lovely food was nice and service great very friendly staff Worth a visit Really very reasonable too ❤️
Explore47646072931 . 2023-09-02
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Warm, friendly and welcoming staff. Delicious breakfast menu. Not far from the Kelpies or Falkirk Wheel. Perfect start to the day, after a long drive from Birmingham
charlottewM3502SX . 2023-04-05
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I had a business meeting with colleagues from Glasgow and Edinburgh. Kelpies cafe is perfectly placed between the two cities. We had delicious coffee looking at the fabulous kelpies, really well designed space. They are called the Falkirk kelpies but are physically within Grangemouth and we are very proud to host them.
S A . 2023-02-25
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We had lovely tea and scones here while visiting The Kelpies. The staff were friendly and lovely and the food was excellent and good value. The only downside was that they did not serve cream with the scones. We were able to sit and view The Kelpies from the restaurant.
Bean_Limerick . 2023-02-12
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Fantastic little cafe, friendly staff, great portion sizes and even better prices. The full English breakfast is delicious and there is a great selection of other food to choose from.
Y1205LHdonnam . 2023-02-11
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My mum loves kelpies cafe as it is near where she lives so easy to walk to. Great food reasonably priced and staff are very friendly and helpful. Very accommodating. Worth a visit and return visit!
Fiona M . 2021-11-19
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We purchase regularly from here via JustEat and have done since the beginning of Lockdown. We haven’t been to the cafe itself so cannot comment on anything in relation to the actual setting but are yet to be disappointed! Food always arrives within the estimated timescale and hot and cold food is separated well. Portions are always more than adequate and food quality is superb. A personal favourite in our house is the Macaroni Cheese and the Mexican chicken panini. My only comment would be that anytime we have ordered the 1 person buffet it always comes with either Cheese or Cheese and Ham - this is absolutely fine and I understand it is pot luck but a little more variety would be nice or an option to perhaps pay a little extra to specify sandwich filling (just a suggestion).
Alisonx91 . 2021-10-10
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Staff are pleasant and helpful. Food is fresh tasty and reasonably priced! We got there often - not a scenic location but great for us as we can walk from canal bridge at lock 4 to the cafe. Outside tables and and umbrellas. Worth a visit if going to helix, kelpies or a walk or cycle along the canal.
Fiona M . 2021-07-27
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A well presented vegan option was very tasty, only criticism was that the jacket was hard in places, not down to the cooking of it but down mainly to the quality of the potato, as even when it was placed back in microwave it was still hard in places. Getting to be a good choice for vegan options.
boba871 . 2020-08-22
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Really enjoyed my lunch. There's good food a good atmosphere and the staff couldn't be more helpful. Great to see them instantly assist a disabled gent when I arrived.
589Richard . 2019-12-28
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I went in today (26/06/19) with my best friend. I was really pleased how clean it was and got the best of service. The food was excellent, I only had a toastier and a juice but there was plenty of filling, most definitely value for money. I’d definitely recommend it if you’re out that way. Give it a try you’ll be pleasantly surprised 😊
I8582GAstephanies . 2019-06-26
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Having visited Kelpies night before decided to have lunch there next day. Excellent menu all cooked on premises and staff brilliantly helpful. Good helpings of very tasty food. Highly recommended and will be back.
Evelyn P . 2019-06-09
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We have eaten breakfast twice at the Kelpies cafe in the last two weeks. I visited on the advice of my daughter. The cafe is bright and very clean, we had fresh made sausage on rolls and also bacon on toast with eggs. Lovely mug of tea and delicious coffees. The staff were friendly and helpful. Toilets spotless.If you are walking or cycling the towpaths I would advise you to stop here and enjoy good food at lower prices than the Helix offers. It’s on the corner of an industrial estate but has parking and is only a short walk from the Helix and the Kelpies. I am sure we will be back again and again. Thank you.
Silverflossie . 2019-03-16
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I visited the Kelpies Cafe one afternoon. The staff were really friendly and helpful. I had my uncle with me who is disabled and the staff were really good. My uncle had something to eat and we both had a drink. When we went to pay we couldn’t believe the price. It was cheaper than going to well known cafes. I went back the following day and a member of staff recognised me from the day before. I had something to eat. The food was great. The cafe was clean and well looked after.
Linda L . 2019-01-22
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I think some folk get this place confused, this cafe is in Middlefield industrial estate, and not at 'The Kelpies'. Use it quite a lot after going for a walk, Great Soup and cake....was there today
sj51simon . 2018-09-21
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Having stayed overnight in Falkirk we were looking for a wee place for breakfast this morning. The Kelpies - which is in an industrial estate, I think - is very clean and bright and the staff are very obliging and friendly. I want to give it a good review firstly because some of the bad reviews I read weren't even about this particular Kelpies cafe. Secondly, there is a really full breakfast menu and thirdly, it is really good value. We had a roll and sausage, a bacon and tomato roll and two teas for just over a fiver. Unbelievable! (Only reason I'm not giving five stars is because the food could have been hotter.)
jomajami . 2018-09-08
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My husband ordered a steak pie with chips and veggies. I had soup. Both were disappointing. There is indoor and outdoor seating with great views of the Kelpies.
Sandy817 . 2018-08-07
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The food is ok and and the pricing is reasonable but I would never eat here again none of the women that worked here wore gloves when serving and they used the same tongs on my roll on sausage as they did on the roll on potato scone I got for my partner(whom is a vegetarian) when I confronted her about this she was extremely rude and aggressive. This is completely unacceptable I should be able to purchase food for my partner without having to worry that it has been in contact with meat products and I should not receive that kind of response when I asked for a new one to be made
james91gers . 2018-08-06
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great place for good cheap food had a chicken and ham club toastie it was fab third time at this cafe and each time it was really good the girls are are so nice
Billie M . 2018-07-25
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I’m sorry to write this but being as honest as I can about the place , I tried the cafe as it is a great location for the shops that I always buy from , first time I went I bought a chilli burger which turned out to be a burger with chilli mince on top was not nice at all and decided to give the place another try today and had the worst cheeseburger I’ve had in my life , burger was tasteless with a kraft cheese slice and onions that were dripping with water , cake was solid must have been there for days , won’t be back
Skoot25980 . 2018-07-16
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Found it a bit busy and hard to get to a table with a walking aid. Scones are nice, shared one with mum, enjoyed it a lot.
Allison M . 2018-06-19
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310 Opinions
Horrendous from start to finish. Arrived at 1215 and ordered 10mins later. We had a stand-in waitress who was a friend of the manager (this wasn’t explained until we left), who struggled to take our order. Had to ask twice for the child’s drink and food took over 30mins to arrive. The 2nd child’s meal took 40mins - it was loaded fries, so nothing complicated. We asked for our order continuously and no apology given that the child’s meal was served after the adults had finished. The place was freezing - people sitting with jackets on. I asked 3 times for the radiator to go on and was told it was, I was leaning against it and it was frozen. Upon paying we were charged for 2 child’s drinks and called liars when the manager said we asked for 2. Incorrect, we asked for the same one twice as it failed to arrive. No apology, discount etc offered upon paying bill. I said I was really disappointed as have visited more than 10 times in the past year and I wouldn’t return, to which the manager replied “good, we don’t want you back. We have plenty customers”. I’m appalled at her. Maybe if she spent less time smoking at the door she could help her floundering staff. But to say this in earshot of other customers was a big mistake on her part. By the looks of it, this place might be on its way out and I wouldn’t be mad about it. Plenty of other places close by to visit without a side order of attitude.
19 Opinions
I have been several times before and it has always been fantastic food. With the current movement restrictions in place they have just delivered to me, amazing. Great service, food is still warm from being made fresh today. Cannot say enough how good it is!
1059 Opinions
Best bar in, decor is amazing, and all the comfort and service you could ask for,
634 Opinions
A tasty place with nice atmosphere. The sticky toffee pudding was especially good.
257 Opinions
Could hear fabulous singing from the street outside on a cold Sunday January afternoon. Was supposed to be heading home but decided to investigate! Made to feel very welcome by small group of locals/regulars and 2 lovely lady bar staff. Had fab wee hour singing along, dancing and just blethering. Loved the tambourines - we have these for our karaoke too! Will definitely be back, hopefully with friends to enjoy more fantastic Falkirk hospitality. PS Would like to add we were only on soft drinks and thank you to gentleman at bar who paid for them.