Based on 2.253 opinions finded in 1 websites
Based on 2.253 opinions finded in 1 websites
Nº 194 in 901 in Swansea
Nº 33 of 144 Other cuisines in Swansea
Opinions
Best ice cream there is! Love visiting joes, the best vanilla ice cream I have ever had! Can’t recommend enough! 10/10 ..
Chris H . 2024-09-06
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Following a previous visit to Mumbles we saw this place and the queue was coming out of the door. My husband was keen to get a visit this time round. We were served immediately and although a limited number of flavours per day, we were really pleased with the flavour of the ice creams we chose. Delicious!!
Ruth Williams . 2024-08-06
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The most amazing vegan chocolate ice cream EVER A must visit Definitely recommend There is a cafe and a takeaway koisk option
Karen P . 2024-07-16
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We stopped here for an ice cream cone. Lots of awesome flavor choices, including dairy free options. Great friendly service.
Heddy G . 2024-06-15
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Joe’s ice cream has to be tasted to be believed! It’s quite extraordinary! The most velvety smooth delicious vanilla cream I’ve ever tried. We all had a chocolate sundae and they were amazing.
MrsP2366 . 2024-05-22
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Fabulous, fabulous - any one who loves ice cream must visit. Joes never disappoints , the vanilla is simply divine and their sundaes absolutely scrumptious
Sarahdav13 . 2024-05-18
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We were greeted as we sat down by a young male server, who was very helpful and polite. Ice cream was amazing and our baby daughter thoroughly enjoyed her first ice cream at Joes ! The one major thing that spoiled our visit, was the constant loud barking of orders, to the younger staff members, by a miserable sour faced supervisor called Andrea. She startled our daughter and other customers, several times with her loud, aggressive tones. Not what we should have experienced!! Her skills left a lot to be desired and I felt very sorry for the poor young staff members. Working with this supervisor looked like torture and I couldn’t wait to get out of the shop and away from her dulcet tones !! We will make sure it’s Andrea’s day off for our next visit, or take industrial ear plugs !!!
Bright eyes . 2024-03-10
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Family had been raving about this place for ages saying how it’s the best ice cream you can get. I had my doubt as how good can vanilla ice cream be… how wrong i was. Absolutely delicious, came two days in a row. Had a cone with 2 scoops first and then the raspberry North Pole on second visit (see pictured). 10/10 would recommend.
Dan Sullivan . 2023-10-15
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First visit and so so good went back the next day. Can honestly say it was the very best vanilla ice cream I have ever tasted. The staff in the Mumbles branch are lovely and just wish there was a shop where I live!
Cheryl B . 2023-09-14
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Joe’s ice cream is always good according to the kids. Coffee is also v tasty. Good seating area. Only 4 stars as limited flavours. Gets very busy in the school holidays.
Dora0811 . 2023-07-23
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Joe's is famous for being the best ice-cream there is. Having lived in many parts of Britain, I would agree with this. However, I would advise customers to stick to the basic flavours - vanilla, strawberry. others are OK, but a bit gimmicky.
Alsirat . 2023-07-06
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Whenever I am in Mumbles I visit here as the ice cream is lovely and the staff really friendly and good prices. Would recommend.
debratB300GK . 2023-04-27
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Whenever we’re in Swansea, we always try to get a Joes. That means it’s been a favourite for over 30 years and it hasn’t disappointed yet! This time we introduced it to our first grandchild and he loved it! Here’s to many more delicious visits!
Q5699SKsarahg . 2023-04-10
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The ice cream here is always superb and award winning. The vanilla is still our favourite but my son was able to have a vegan chocolate ice cream. Which he really enjoyed.
Mark S . 2023-01-30
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Nothing has necessarily changed from my last review. Staff are still very Lovely, Ice cream is still the best and it's a staple of something to do in mumbles.
K342QDjonathanr . 2022-09-21
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Heard that it was good, but having visited, felt that it was very average. Staff could do more cleaning of the tables and maybe they could better organise the flow of customers in and out of the shop. The chairs and tables outside the serving hatch seem pointless, as people are queuing right by you. Think of an ice-cream van without wheels, and that's what you're getting. Although we had planned to sit inside and to have one each, the sundaes weren't tempting, so we went for a double and a single cone and had a walk. My ice cream seemed as if it was melting when it was put in, whereas the other two flavours in a different cone held firm.
Roger B . 2022-08-28
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This was recommended by a local person in Swansea and I must say, the ice cream was incredibly delicious.
Zizziboo . 2022-08-19
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Had my first ever joes on a trip to Swansea as it was recommended a lot to me & safe to say it did not disappoint!
Shelm76 . 2022-07-27
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While visiting The Mumbles I decided to research where to buy / have nice ice cream (having tried a small amount from another venue in the area - not Joe’s ice cream). I came across reviews for Joe’s and saw that it was located on the walk back to my car. I decided to go here and chose a couple of flavours on a cone. I stood at the window and a lady came to serve me shortly, the welcome / greeting was less that ‘warm’ but I decided to order nevertheless. The 2 flavours chosen (chocolate and mint choc chip) tend to be my usual go to choices as I know I enjoy them. I was firstly disappointed to see that my cone was just a basic ordinary cone that one would expect from your everyday ice cream seller or one you can buy in boxes in supermarkets. I expected a sugared cone like you do in good quality ice cream shops : parlours. The cost for the basic cone and 2 flavours was not worth it and the taste was nothing special. I have tried ice creams of these flavours at countless locations and Joe’s was nothing special. Needless to say, I would most likely go elsewhere to have ice cream / desert when visiting The Mumbles again.
toaroom . 2022-07-02
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Having finished my rissole and chips from Dick Bartons, I reckoned a walk from the car park would make just enough room for a Joe's down Mumbles. Weather wasn't great so we ate in this time. For those not familiar to Swansea, Joe's ice-cream is an institution and if you're going to be serious about it you have to get one fresh from one of the 3 parlours. The ones out of a tub from shops that also sell it just don't taste the same. Anyway, 3 of us had strawberry marshmallow sundaes while the clever choice would be to have raspberry crumble sundae, which is what I did. They had medium, I had small but only because I'd had a medium the day before. It was lush.
BJspyjamas2 . 2022-06-29
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Joes Ice Cream offers a very unique ice cream experience. Once you have one you will always go back. Stunning establishment with an amazing tasting ice cream
Taffyman2000 . 2022-06-26
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The Ice cream was very good, however the young lady that was serving us was learning how to do the ice creams and was being berated scolded by an older female member of staff. We were polite to young member of staff but we didnt...
Ross H . 2022-06-16
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We called in for ice cream which was so delicious my husband usually chooses a flavoured ice cream but the Vanilla was amazing.I recommend the rum and raisin.
PlymouthSarjo . 2022-06-16
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Amazing ice cream. Consistently nice staff and a very friendly atmosphere all around. Overall a 10/10
K342QDjonathanr . 2022-05-11
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Their original vanilla ice cream is superb. Just wish they would use glass dishes when dining inside as I'm old enough to remember them and makes a nicer experience.
gengriff . 2022-04-22
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It’s a decent place Come here if you’re in the mumbles and very close to the place. you would love the ice cream and the icebreakers it’s so tasty I would recommend it
CoolDude124 . 2022-04-14
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Very tasty yet very expensive, we stopped by at 10.30am Monday morning as a last treat with the kids before heading home, only for them to open nearly 20mins later then it stated on the door-and only had vanilla for the first 30mins, seems a...
abrookes86 . 2022-04-12
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Large ice-cream shop with some inside seating. Also serve ok coffee and some cakes. Very fast service due to the number of staff serving. Easy access for buggies and wheelchairs. One toilet available inside for customers. Very friendly staff. Would recommend. Please like if this...
K D . 2022-03-13
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It's a shame that great ice-cream like this is served by such roude people, and it's the first place I had to disinfect my hand on the way out, dirty tables, soiled souveiets left on the tables, and a general poor standard of hygiene, COVID...
Michael C . 2022-02-06
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All I can say, as an Ice cream addict is that you really need to go to Joe's . It is the best vanilla ice-cream that I have ever had and I have been eating it for over 50 years!! They have lots of flavours...
coach4life . 2021-11-25
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We took family from over the bridge here and they'd never tasted anything like it. Knocked their sock off
curlysuszy . 2021-11-19
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If you never been to Joe's before you will be hooked ice-cream out of this world I don't normally like ice-cream but adore Joe's ice-cream can't get enough 5 *service and mouth watering ice-cream.😋
Joanna G . 2021-11-01
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Overall very nice. Worth a visit but not the cheapest. Sure they would sell allot more if it was a little cheaper
mikejA2931RM . 2021-09-29
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The ice cream is ok....serving sizes are ok....the choice of flavours was pathetic and the service left a great deal to be desired....case in point 'do you have a broken cornet to give my dog some ice cream' ' yeah 50p' 'it's broken...you can't use...
MaggerZ . 2021-09-07
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The best vanilla ice cream I have ever tasted! Friendly staff & reasonable prices. Mumbles is a cute little place to visit.
DarlingM677 . 2021-09-01
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Normally my absolute favourite ice cream… nothing beats it. But my two scoop tub today tasted very different to normal…. and sadly, not as good! Has the recipe changed?
Peters521 . 2021-08-12
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Joes was recommended by our Welsh friends and wow, they were right, probably the best ice cream we've had! Went back a couple of times during our stay and if we stay in the area again it would be our first stop!
rachelsC3462QC . 2021-06-13
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Always great ice cream fresh from the churn. Not the stuff in pots. Love the creamy flavour. Even had it delivered to the home during LOCKDOWN. My favourite is a North-pole with caramel sauce and chocolate sprinkles, Yum yum!A little of what you fancy does you good.
Rusty_SWales . 2021-05-29
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Generous portions with happy staff, what more could you ask for. Visiting Swansea for a week, will definitely be back.
jWilk79 . 2021-05-26
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Wow! I read the reviews and knew I had to try the vanilla ice cream and it was so worth it. It is absolutely delicious, we regretted only having singles the first day and made sure to have doubles the next. The prices were really reasonable, a lot less than I expected to pay, 1.70 for a single scoop of vanilla in a cone or tub and only 10p for sprinkles, and my son got loads of sprinkles. We'll definitely be back!
Q5761XHsarahw . 2021-05-03
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I had the special of the day, rum and raisins, and I had to admit it is by far one of the most delicious ice creams I had in Europe! I came back the next day for the vanilla one with toppings :)
Flopicastle . 2021-04-27
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As a Swansea resident returning to the area after many years away I would love to know what happened to Joe's Icecream. The flavour is different it's extremely overpriced. And when I asked for a Strawberry Sundae I was given a Strawberry Marshmellow Sundae. I has one mouthful before realising and told the waitress of the mistake. She offered me an alternative or my money back. I took the money. Wont be going here again. Branch was the one by St Helen's Rd.
amandahU437UR . 2020-12-09
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Grew up in Cornwall with clotted cream ice cream but nothing compares to Joe’s absolutely amazing ice cream
ws17217 . 2020-11-23
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Thank you for allowing my niece to change her young babies nappy today I was really appreciated As your toilets were closed the young lady went into the baby changing area to check it was ok to use before we were allowed to use it Fab customer service
Tricia10000 . 2020-11-04
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The ice cream at joes is amazing. but when I went on a Wednesday afternoon it was very busy. There was lots of children screaming and crying but that might of just been because it was school pick up time. I had a vanilla cone and sprinkles and my friend had a chocolate cone with sprinkles both were very good and were very good price. Amazing edibles but not fine dining.
Norman_Hogsdon . 2020-10-24
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The fact that there were always queues of people at Joes says how good the ice cream is. Absolutely delicious!
LisaLeicester . 2020-09-26
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Only stayed 4 days in Swansea (after a 14 year absence) and we managed to eat ice cream in the Mumbles and Swansea branch - sadly these days only takeaway. Even better than remembered!
JuliaM_11 . 2020-09-23
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We just cant miss going to Joe's when we visit swansea or oystermouth best icecream ever . My favourite it the strawberry marshmallow sauce .well worth a visit
Z8121JOhelena . 2020-09-20
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Had been told I had to try an ice cream from Joes. Disappointed as although the ice cream itself was nice the cone was stale tasting and I found it to be overpriced.
70EWPW . 2020-09-15
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Who doesn't love an ice cream? This place is beyond your normal scoop from an ice cream van. It's not cheap but it's worth every penny and more!
Jhopey . 2020-09-13
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The best tasting ice cream I’ve ever had from Wales, lush!! Nice and clean little ice cream shop, a must if your in mumbles!
TomWelshy . 2020-09-12
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I have been to the parlour many times and enjoyed great ice cream. However with covid there was no sit down experience and I had to take my ice cream outside in a plastic cup.This was an expensive meal given I was now sitting on a wall eating my delux icecream with anyone else who bought a cone from the local iceland.Sorry but you really need to bring back the parlour experience somehow . Until then I will not be returning
U1476KLmh . 2020-09-07
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The only other place i remember having better ice cream was in Venice, otherwise this was really good, although didn't have the flavours I wanted.
soulyintrepid . 2020-09-06
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I don’t know the secret ingredient, but this ice cream has been a favourite in Swansea for as long as I can remember, and that’s a long time! The consistency of the ice cream is gloopy and irresistible. Watching the customers scrape at the bottom of their sundae containers when it’s all gone is very entertaining. During the pandemic the internal seating has been removed to allow multiple customers to be served safely at the same time with card payments only. Yum!
IanSeph . 2020-08-30
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The ice cream here is known for being the best there is. So many flavours. Excellent friendly staff.
Milo w . 2020-08-29
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We have been having Joe's for years and always take the grand children. We love the taste of Joe's and do truly think it is the best we have ever had. It completes our family days our. Heather
dheather99 . 2020-08-27
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Stood in the line to get our ice-cream and when we get in we are told by a very unhelpful lady that you can't have a cone. Why still have great big waffle cones on display if they aren't available?! Only 4 flavours in a tub which I could buy in a supermarket. Would rather have a Ben and jerries! Won't bother again very disappointed
Laura186370 . 2020-08-23
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After being told all about Joes we were looking forward to having an ice cream however I can understand due to cv limited flavours are on offer but upon getting to the front I asked what flavours were on offer and the lady pointed to 4 little pots on the desk these were already pre made, I asked if we could have a cone however they were not available, a sign outside would have been helpful stating that it was a limited selection. We then noticed others coming out with cones and apparently if you have vanilla you could have a cone the lady who served us was not very helpful.
karlhH1221TS . 2020-08-23
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Was looking forward to it as my dad and uncle use to bring me when i was child .l know it wouldn't be the same but good manners by staff is a must .wWen your wearing a mask and your behind a screen people Cant Hear you so no reason to be rude.Not the best experience and have had far better sundae.First mouthful a spoon of thick sauce is not the best experience
christos796 . 2020-08-20
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Being married to a Welshman means he dreams of Joes (and Brains SA) when far from the green, green grass of home. It has to be vanilla, and only vanilla. I got into trouble for the caramel sauce I had on mine 10 years ago but I have to agree it is the best vanilla you'll ever have :)
caj1965 . 2020-08-20
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You can’t beat a Joes. All there stores throughout Swansea are amazing. They adapted throughout lockdown with bundles which we had on quite a few occasions. If your in Swansea joes is a must have!!
A-Dymond . 2020-08-19
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Ice cream was lovely,very tasty. Moody older lady on the door though and definitely didn't give a service to remember. Yes it is busy, yes everyone has to be safe but you don't need to be so grumpy.
mattsH9325AM . 2020-08-12
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Chocolate marshmallow sundae 🍨. Beautiful. Just what was needed. Great staff. Fast service. The only place to have icecream in South Wales.
lydia d . 2020-08-12
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This is ‘famous’ in the area so needs to be visited. Although there was a short queue, it moved quickly because they have a number of tills. A good choice of ice cream and tasty.
whichdestinationnext . 2020-08-06
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Very nice ice cream! 😋 Will definitely be going again before we leave later this week. The fudge ice cream is wonderful.
craigpK5159OB . 2020-08-05
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I don't live in Swansea, but everytime I visit Joe's is my first stop. The ice-cream can't be beaten.
louisec125 . 2020-08-05
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Really lovely atmosphere in this place. I've been coming to Joe's in Mumbles for all my life and it never disappoints! The ice cream is absolutely top notch, and the staff are always pleasant. Always clean in this Joe's and is situated beautifully in the heart of The Mumbles.
931abiy . 2020-07-14
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Best ice cream in the world Num Num Num Been eating for 30+ years and hope I can get it for the rest of my life 👍
andrewmN5283IF . 2020-04-19
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Can't beat a Joe's! It's the best in the world! Used to be partial to a north pole as a kid, now I'm a chocolate sundae kind of guy.
ADRIAN W . 2020-04-14
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Served quickly. Had several different items as there were 4 of us. They didn’t quite understand the order so one was done wrongly but we still accepted it as all of the ice creams are lovely. We will return
tinytrace . 2020-03-15
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Delicious ice cream, lots of nice flavours but for me it has to be vanilla. Super creamy and soft, nice with a little raspberry sauce.
LandBW7568 . 2020-03-15
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If you are visiting the Swansea area you must try a Joe's ice-cream. It is delicious. The main parlour is at St Helens Rd with a smaller one at Mumbles. ENJOY!
JohntheBlood . 2020-03-10
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fabulous ice cream only fault very expensive the qualitiy speaks for ifself by the crowds who call wish it was cheaper for the less forunate to buy
abmgm . 2020-03-07
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Been going to joes since I was a kid as a treat and there’s no other ice cream better I always go for vanilla so fresh and tasty.
303karlj . 2020-03-06
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Joe's ice cream is an institution, it has been a part of my life for as long as I can remember, it really is the best ice cream in Wales. A statement agreed but try it for yourself.
sarahcalon . 2020-03-05
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The best ice cream on the planet and you never know you might just see a royal. We tend to stick with the vanilla as it’s so creamy and tasty and then you can add sprinkles and wafers and the like. We’ve been coming here for years and it’s never let us down although it can get very busy in the summer.
vikrammookerjee . 2020-02-22
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Worth travelling to Wales for this ice cream. Delicious ice-cream. Staff are helpful and friendly. Brings back childhood memories
Iris C . 2020-02-22
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Joe's is an ice cream parlour. The ice cream they serve is simply the best I have ever tasted.
SueRuDa . 2020-02-19
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What a lovely place to have an ice cream. So many flavours and tastes really nice . Would recommend to anyone on a hot or cold day delicious.
robertdT2691PL . 2020-02-12
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Never tasted any icecream better than joes, the taste is unique and it’s so creamy , I am happy to just to have it plain with chocolate sprinkles on it’s just unbeatable x
TanyaL810 . 2020-02-12
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I've known the pleasure of Joe's ice cream since the 1950's. Their fame is growing all the time, they've even had a royal visit this month!! You've never had ice-cream like it
Linda J . 2020-02-12
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Joe’s ice cream .... just “The Best” for us (lucky enough to live nearby) we just come back time and again and our children and grandchildren (& us) consider it the place to go for simply delicious ice cream. Try the ice cream birthday cakes too ...amazing !!
RhoniePonie . 2020-02-11
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Not just any ice cream but the best in Mumbles! Nice lace to meet and chat with family and friends. Very clean place, nice cakes and good coffee!
Reese45 . 2020-02-11
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Went with my daughter for ice cream and had a fab time. Staff were great and a ice cream was as always, amazing.
davidcE4240LD . 2020-02-11
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Best ice cream in Wales. Great value for money. Friendly staff who were happy to help me. Not a problem with my visit
Leon290900 . 2020-02-10
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Best ice cream in all of the UK! 5 STARS! I go there all the time with family and every time it knocks my socks off. Definitely need to try the Knickerbocker glory if youve never been
BigGareth1983 . 2020-02-10
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Always a treat to go to Joe's it great even on a cold day like today ,for me a chocolate or fudge Sunday is a must ,my husband like just plain ice cream, the coffees are great also .
hepe2017 . 2020-02-04
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Best ice cream in the world! The perfect addition to a sunny day at the seaside. Staff are always lovely too. Can’t recommend enough if you’re going to Mumbles on a trip.
lovestotravel8642 . 2020-01-18
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I have been eating Joe's ice cream whenever I can since the early 1970's and over all that time the taste and texture of their vanillas has remained the same - it is just the best and there is nothing else to say really!
Trevor E . 2020-01-08
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Always excellent service and ice cream as always consistent. The only criticism is that it is very very expensive!
joycecme . 2020-01-05
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The best ice cream ever, staff always polite and helpfull, only had a coffee and ice cream but was perfect
Nick S . 2020-01-02
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We stopped here as many people had said we needed to try it out. Staff were helpful and friendly. I was slightly disappointed with the selection of icecream flavours. Icecream tasted good but not the best icecream parlour I have been too.
gemmabN4041OC . 2020-01-01
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Great flavours and simply yum! Tried vanilla, mango and peppermint crisp all lovely but vanilla topped the lot!
jennam171 . 2019-12-30
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Joe's Ice cream is delicious. I never miss an opportunity to have one summer or winter. A two scooper with nuts and chocolate. Yummy!!
Cath and Wayne J . 2019-12-11
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If you ever fancy some ice cream this is the place to go ! it’s the nicest Ice cream we have ever tasted !we go here through the summer months all the time and occasionally during the colder ones ...... because it’s so good !
Sarahlouise84 . 2019-12-04
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Just exceptional Ice Cream , nothing else comes close .....all the reviews you read and hear word of mouth ....it's all true ... .truly in a league of its own for Ice Cream.
Keith C . 2019-11-28
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For anyone visiting the Mumbles, a Joe's is a must (however I have to confess I don't like it that much as it's too sweet for me). My family will tell you this is the best ice-cream in the area, if not in Wales!!!
JohnB5542 . 2019-11-20
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Best ice cream ever , coffee sundae, strawberry/ chocolate marshmallow sundae, fudge, all of it is simply deliciousness !!!!!
Sharan P . 2019-11-18
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Excellent and award winning ice cream enjoyed in all weathers. Who needs flavours when the vanilla ice cream is this good!
Chris H . 2019-11-06
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Famous ice cream parlour within Mumbles which does a large variation of ice cream, however my favourite is their famous vanilla. Definitely recommend going to Joe's.
Helen1992jones . 2019-11-06
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13 Opinions
My partner and his family visited in November. We were made to feel very welcome. Great ales on tap. We were lucky enough for them to let us eat a takeaway in there as the restaurant we planned to go to had double booked which was very kind of them. We had a great night and was so privileged to hear Hermione the bar manager sing in a cappella an Irish folk tune. Wow we couldn't hear a pin drop when she sang. It literally took my breath away. Definitely recommend this place and we will definitely revisit .
908 Opinions
Skinny Caramel latte and fruit porridge. I have never seen a breakfast look so amazing but this also tasted amazing too. I can highly recommend this little coffee house a visit not only for the beautiful food and beverage but for people watching too. Best place I've been too.
686 Opinions
I have waited several weeks before writing this. I rarely post negative reviews, particularly not for small independent venues. But the price of 2 pieces of cheese on toast costing £10.95 is still irritating me. I didn’t look at the bill until sitting back down and my bank account flashed up the amount. I went back to the counter and asked if this was correct. Then to add insult to injury, we had nearly finished our coffees and my wife went to the counter to check where the cheese on toast was. No apology from the staff, and they said it was waiting in the kitchen as they couldn’t remember what table ordered it. You would expect sour dough bread or some, artisan crafted speciality bread and a fine local Welsh mature cheddar for this price. What we received was bog standard supermarket sliced brown bread and a meagre layer of bog standard supermarket cheese, that barely covered the cardboard toast. It was now barely tepid and ranks as the worst and most expensive cheese on toast we have ever had. Our cake was good but I overpriced, and the coffee was OK, but no where near as good as numerous other coffee shops in Swansea. Positives are: venue is nice and clean, staff friendly but somewhat dopey. It’s a shame they demolished my old school Ty-Coch. I am sure the catering ladies would have done a better job
413 Opinions
Good food, fantastic local ales, lovely staff and fantastic service in the restaurant. Sunday roast particularly yummy.
19 Opinions
Love the cakes, though, 4 months after moving shop they have yet to update online sources with their new telephone number.