Joe & The Juice in City of London, Westminster

The member of staff I dealt with was super helpful and friendly. The sandwich I ordered was cold pretty quickly but was not meant to be.

The store was practically empty, at tables needed to be wiped down and cleared as rubbish have been left various tables. The staff were not very engaging, upon arrival I was waiting for someone to take my order two staff out of three that were behind the counter looked at me and proceeded to continue working. They could of directed someone to take my order if this was not for them to do.

Waiting to make an order the girls chatting and play with the phone and customer standing shocking no comments..no one care tbh never enter again kids playing around …

Looked welcoming so we chose it instead of the coffee shop across the road. The staff were friendly but not very engaging and spent most of their time on their mobile phones behind the counters. No sugar in stock and was told there was only artificial sweetner instead. Coffee is mediocre for the price paid.

Bought breakfast and juices. The first juice was brought to the table and they said they would bring the other two we waited and waited whilst having to watch the staff either eating their own breakfast or drinking their own juices which I think is really unprofessional. Went to the till for the other juices there was a lot of staff bu no one paid attention until I asked for the juice and finally they said oh it's over there. Terrible service. Juices were good though

There was a rat in the toilet and when I opened the door it went running in the cafe and when i told the workers about it no one did anything