Based on 477 opinions finded in 4 websites
Based on 477 opinions finded in 4 websites
Opinions
Great burger and chips but the bun was too small and fell apart. They've also got a cool soft drink machine with free refills.
Henry McPherson . 2024-04-04
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Good place to eat a quality burger.
Luis Quiroz . 2024-04-03
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Piss on the toilet seats. Worst five guys I’ve ever had and I’m a five guys lover. People serving were ok and quick but the burger was cold and felt like it had been taken off the job 10 mins ago haha. Restaurant was not very clean at all, strongly do not recommend.
Charlotte Budd . 2024-03-18
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This five guys isn't up to the quality of the others. I've had five guys before and they all tasted delicious. I especially loved the oily meat patties. When I came to this five guys on my birthday however, I was disappointed. The burger patty was very dry. The whole burger was dull. It felt like a waste of money. If you want to try five guys try going to one in another town.
Sand Wizard . 2024-03-16
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Great hamburger and quantity of fries. Kai delivered outstanding service. Will be back soon!
E Turkson . 2024-03-13
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Service could be better, but nice and fast food. I like that u can choose what u want to include into burger. A bit expensive, BUT WORTH IT.
Fc S . 2024-03-09
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You haven't lived until you've tried the cajun fries
J J . 2024-02-21
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Crap experience here. If you have the same, make sure you get a refund in store. I was contacted below by 5 guys who asked me to fill a form in to address the issue. They never responded. Review: One star. Felt like having some fries at the weekend, a quick pitstop in Five Guys Brighton. £3.45 but I had good memories of their fries until I ate some at this branch. They were overdone, some burned. I complained and they gave me another portion, but they were similar if not worse. The staff insisted they were not burnt, and one said it had something to do with ‘different type of potato’ they started using. All the fries looked like this coming out the fryer, so before you order, go and look at what’s coming out. Five Guys: (re)train your staff about cooking temperature and/or time? The fries here were bad. You get a star for still serving the free peanuts. I thought to ask for my money back but the dude seemed really stressed and I didn’t feel like having an argument on my weekend about some bad chips. ‘They’re NOT burned mate.’ If you say so. Can you tell from the photos which portion of fries was the one they accepted was burned and then replaced, and which was the replacement portion they insisted was not burned? Update: it's been almost a year, I contacted the company as requested but never received a response, and still avoiding 5 Guys in Brighton! Save yourself the disappointment and spend your money somewhere that serves decent chips.
Ali Ali . 2024-01-16
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Wir waren dort um Pommes und zwei Milchshakes zu konsumieren. Von der Bestellung bis zum Erhalt der Ware gab es keine lange Wartezeit. Die Pommes sind zu empfehlen. Sie achten darauf, die Ware möglichst regional ist. Wenn man Softgetränke bestellt erhält man einen leeren Becher, den am am Automaten beliebig oft auffüllen kann. Beim nächsten Mal werde ich die gratis Erdnüsse in Anspruch nehmen. Um schnell einfaches und solides Essen zu haben ist das eine gute Adresse.
Strittmatter Dominik . 2024-01-12
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very annoying, unprofessional stuff
MERT MERT . 2024-01-07
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Delicious burgers, cooked fresh to order, with your choice of sauces & garnishes. Burgers are a really good size which justifies the price. The skin on fries are so, so in my opinion, but the burgers more than make up for it.
Tim DW . 2023-12-24
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Stopped in for a quick snack while out shopping. Ordered a small portion of fries and a chocolate milkshake. What I love most about Five Guys is a small portion is enough fries for two people to enjoy and it’s so reasonably priced. Milkshake was the perfect consistency of thick and creamy but not too thick you can’t drink.
Kate S . 2023-12-18
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Great Service .. 👍 excellent team.
R.J. Dunne . 2023-12-15
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milkshakes were tasty and Scott W who served us was excellent and a nice guy :) :)
Jase Smith . 2023-11-23
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Shocking experience, no idea of service menu hidden behind counter. Staff impossible to find for assistance. Left before trying the food. The staff put us off.
Mags West . 2023-11-19
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I was dissapointed! The burger was not as expected, very oily and doesn't have a good taste. The fries were OK! The staff member was not very happy, but he was helpful. Overpriced for an under average meal!
Theresia Chamat . 2023-11-16
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Five guys answer me! I asked you that if someone goes on their birthday they get a free meal. I'm asking this because it already happened to a person who had a birthday. I just want to know if this is real?
Blanca Mejía . 2023-11-06
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Terrible experience. Warm flat soft drinks. The one working toilet was gross. All for an over priced burger.
Suzanne Perry . 2023-10-28
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Už při vztupu na vás design restaurace udělá příjemný dojem. Poté vám ho zpříjemní ještěvíc obsluha která je fakt boží. Jídlo je sice drahé ale nasytí vás na dlouhou dobu. Do burgerů nedávají zeleninu ale když si obědnáte malé hranolky, tak tu zeleninu v burgeru prominete, hranolek dávají opravdu dost;)
Sam Kašpar . 2023-10-02
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The food is very nice, although the regular fries are not a really big portion for the price and also they used to put more fries in the bag what they didn’t do this time.
Amir Ressing . 2023-09-29
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Food was awful - hotdog was inedible. Cheeseburger was soggy and tasteless. Long wait for the food which is crazy as it is theatre audience customers.
Kim Anderson . 2023-09-17
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Great five guys as always. Food was amazing the drinks machine had all the options available. The service was very quick and pleasant. The toilets require a code found on your receipt and the dining area is slightly smaller than other ones ive been to but thats not a problem.
Nikita Haritonovs . 2023-09-14
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very good burgers and fries with a large variety of drinks and milkshakes available. Good quality food and very good service, clean and tidy eating areas. Open until late.
Millen Hockaday . 2023-09-14
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깔끔하고 청결한 내부. 내부 공간도 넓음. 주변에 도서관 및 전시홀 등 번화가도 있음.
h j . 2023-09-02
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Ben and his team were awesome — he gave me good intel about the hill to the station (so I could figure out timings), and I’ve never seen a hotdog cooked so quickly, let alone be so tasty!! Can never recommend the Five Guys beef hotdogs enough, but the team were so helpful, and I managed to catch my train too 🤣 thanks so much guys!!
Maud Alderson Tisthammer . 2023-08-20
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Okay, so it's a better burger than your average fast food outlet, albeit less fast more food, but hardly meriting such a high price tag. The meat is tasty and well cooked (not pressed and dry like most places), but it's not a spectacular affair. That said, I'd have preferred a more obvious choice of one patty for less money, which is effectively the kid's option. Chips are nice and not oversalted, and the provenance of the spuds makes it feel more homely. Just could be a couple of quid cheaper, both mains and sides. To maximise on your meal you could go crazy with free toppings but then you stray away from burger territory into impossible kerplunk sandwich zone. Nobody wants an impossible kerplunk sandwich without the necessary tools and appetite. Sorry, but not as great as I expected for the money.
T Kingston . 2023-08-11
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Bir tık fazla fiyat ama lezzetli
Zeynep Erdem . 2023-08-06
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Payed 55 Pounds for 3 burgers, 3 fries and 3 drinks. From my point of view: a lot of money for this kind of fastfood. Bread was too soft, no crispyness at all. 2 of the fries were put into paper drinking cups, the 3rd portion fries was just thrown into the paper bag. Sorry, for 55 bucks not expected that at all. My 1st and last visit at "the Guys"....
CJ S . 2023-07-24
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My visit included one of the best customer service experiences I have had in a fast food restaurant. I placed my order through my phone as there was quite a large queue at the till and I didn’t really want to speak to anyone at that point. Once I had ordered I realised that the queue was due to a large group of what looked like exchange students who were all ordering separately crowding the small till area. Because of this, I was expecting my order to be delayed as the group had ordered about 20 separate tickets altogether. The second these orders started coming through, the entire Five guys team turned up the gas and started working like a machine! Everyone knew their posts and put their heads down and smashed through them. Huge props to the entire team who clearly know their stuff and knuckled down to get the job done. I would like to highlight two staff members who dealt with me personally during the busy rush. The two gentlemen (Elliott and Aaron) who took care of my order were very kind, apologetic and lovely human beings who I wanted to personally thank, but it was still busy as I was leaving so I didn’t get the chance to do so. My order was not even delayed but both Elliott and Aaron clocked I had been standing by the online pickup desk for a few minutes and came to check on me and reassure me that my order was on the way. During the huge rush of orders, the large group of students crowded the pick up desk but Elliot kept his cool and called out each number for the orders as they came and served everyone quickly. I left your five guys store today after having a lovely meal and although it was so busy at the time I had ordered, I was really made to feel like a valued customer due to the actions of the entire Brighton Five Guys staff team. Thank you so much. Will definitely be back again when I’m in Brighton.
Reynolds . 2023-07-22
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Food ok, barely any flavour...had burger and chips with a few toppings, slimey, bun was wet, chips tasted old. Constantly shouting out numbers, just get a screen with the numbers surely, it's so loud!!! Went to the loo, omfg!!! Worse than public toilets on the street. Didn't look like they'd been cleaned for a week. WILL NOT RETURN!
Harley Louise . 2023-07-02
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The burgers were absolutely delicious and the shakes was very tasty and they weren’t too sweet and the atmosphere was really American. But the toilets were not great not terrible.
Tomáš Petrikovič . 2023-06-25
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Great burgers, VERY generous portions of fries, and definitely the best service I've received at a chain-restaurant in recent memory!
Felix . 2023-06-19
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Such a great place to eat, a little on the expensive side, but you definitely get what you pay for. Even my fussy 8 year old loved the burger, chips & milkshake!
Emma D . 2023-06-14
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Wow!! Thats all i can say, wow. Five Guys?? More like Five STARS!! Ive had my fair share of burgers, milkshakes and fries... but let me tell you this, there is nothing like the experience ive had today. The only say i can describe this feeling is if God Himself decended from heaven descended from heaven and gave you one BILLION dollars!! The place is clean, the service is second to none, and Natallia made me feel like I had a friend the second I met her. This experience boosted my day and Im going to be coming back with my friends, 5 GUYS, 5 STARS! ⭐️⭐️⭐️⭐️⭐️
Iulian Coman . 2023-05-30
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Great food and service but it’s best to avoid on weekends nights. The service is really trying their best to clean but they are spread a bit too thin. Staff is overall friendly and runs a tight ship.
Lucas Lorenzo Pena (Lorenzo) . 2023-05-30
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One massive mess. I understand that there is an enormous amount of customers visiting, but still, should be kept tidy
Grzegorz D. . 2023-05-27
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I came in by myself, Luke who took my order was amazing , giving me recommendations and explaining everything to me. This man should get a pay rise, he was so nice as a woman by myself ordering he was so patient and took me through every burger and all the options !!! All the other staff were moody but he was so nice and talkative . Will definitely be back just because of him!
Mia Falcon . 2023-05-12
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Food was stone cold on delivery not very good being stone cold when it a high restaurant
James Mark Matthews . 2023-05-12
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The burgers are always amazing, but tables are usually messy and delivery drivers are standing up next to you waiting for orders. The fries size seem to be smaller now as well....
Daniel Robledo . 2023-05-08
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I now consider myself a proud regular here, always good, fast service - best fries in the game. Cool place too!
Krish Nanwani . 2023-05-03
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What a dissapointment Burger over cooked, and to thin, tasteless meat, bun cold! Chips ok. £31 for 2 burgers milkshake and medium chips. I will never visit againg!
lenka zlamalova . 2023-05-01
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Dived in from the rain last night for a quick bit of grub as our normal place was queueing out the door. Ordered a cheeseburger, a bacon cheeseburger and large fries. Winced at the price... £28.55 for 2 burgers and chips, first alarm bell. Then I stood and watched for nearly 20 minutes as the burgers sat on the flat top for way too long, then sat wrapped in foil for even longer. It was overcooked and lukewarm sadly. The fries, like they dredged the ocean for salt and then put it on top. Not great, not even actually good. Won't be returning.
Dave Jones . 2023-04-25
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Friendly and quick service. Food was good and served hot. Very clean all around and especially the toilets.
david agg . 2023-04-24
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Great burgers & the milkshakes are delicious best I've had. Thanks guys!
Kayleigh Lord . 2023-04-24
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Yummy late night meal. Great service and recommendations from Sam
Theresa S . 2023-04-24
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Great food. Great service especially from Michal!!
Matthew O'Donnell . 2023-04-23
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Very tasty burgers ; Very generous with the chip portions and lovely staff!
Alessandro Cappelli . 2023-04-23
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Great food and great environment. Very friendly service as well!
Cameron Bowrey . 2023-04-23
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Friendly and welcoming staff, very attentive
Keeley Harsant . 2023-04-22
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Lovely lady serving us, agreed with the poor removal of the malt flavoured milkshake
Ben Dean . 2023-04-22
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Very nice staff and great food!
Gabe Curphey . 2023-04-22
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Brilliant food! Nice staff too.
Emily Whitty . 2023-04-22
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These man do a mad good burger fam. The meat was juicy and tasty, overall peng tings. Shout out to Scott for the big bag of fries, too dank.
Cletus Brown . 2023-04-21
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Geo was amazing!! Would definitely recommend.
Finley Norris . 2023-04-21
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Brilliant service from Geo - definitely coming back!!!
Liam Firth . 2023-04-21
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Really delicious burgers- so juicy with v fresh toppings and crispy fries. Will definitely come again
Dasha Alderton . 2023-04-21
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Alright, mi rate Five Guys suh high, it blow mi mind! From di first bite of di cheeseburger and fries, mi know seh dis was di real deal. Di bun was soft like a pillow and di beef patty was straight fire, so juicy and seasoned to perfection. Di cheese just melt inna mi mouth and di ketchup and mustard did a wicked combo. And di fries? Dem crispy and seasoned fi real, mi couldn't stop munching pon dem! Five Guys a di real ting, dem mek mi taste buds jump and bruk out! If yuh want some top-notch burger and fries, check out Five Guys, dem a di boss. Big up Camron fi di criss service, Five Guys, mi soon come back fi more!
Clinton Brown . 2023-04-21
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Five Guys is a popular fast-food chain that has gained a significant following in recent years. I have personally had the pleasure of dining at several Five Guys locations, and I have to say that my experiences have been consistently positive. One of the standout features of Five Guys is the quality of their food. The burgers are always fresh and cooked to order, and the fries are hand-cut and delicious. You can really taste the difference when compared to other fast-food chains. Additionally, the toppings bar allows for a high level of customization, so you can get your burger exactly the way you want it. The atmosphere at Five Guys is also noteworthy. The restaurants are clean and modern, with a laid-back vibe that makes them a great place to hang out with friends. The staff are friendly and helpful, and they always seem genuinely interested in making sure that you have a good experience. The only downside to Five Guys is the price. Compared to other fast-food chains, Five Guys is on the more expensive side. However, I believe that the quality of the food justifies the higher cost. Overall, I would highly recommend Five Guys to anyone looking for a delicious burger and fries. The quality of the food and the welcoming atmosphere make it a great choice for a quick meal or a casual hangout with friends.
WhiteWolfy . 2023-04-21
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Food was great , milkshake was great fries were the best . Nat was very helpful as well great customer service .
Thelatino . 2023-04-21
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No vegetarian or chicken burgers. A bunch of vegetables in a bun is not a proper substitute.
Kay . 2023-04-13
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De las mejores cadenas rápidas de comida, igual un poco caro, pero por su calidad están muy bien. La única pega es la cantidad de aceite que se acumula en la bolsa de cartón por culpa de tirar patatas aleatoriamente.
Calam4rdoツ . 2023-04-07
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Only vegetarian option is mushrooms in a bun 🤔 the chips are way too salty as well
Luke Smith . 2023-03-27
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The food was amazing and so were service amd atmosphere. I can only recommend this place.
Iska the first . 2023-03-23
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Very poor hospitality. That's shown in food as well. Fries were overburnt and Burger was under filled. Paid almost 40£ for just 2small burgers and chips. Never recommend & never go back.
Abin Joy . 2023-03-04
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Great burgers, however, I would not recommend ordering a burger “with everything.” Somehow, the mushrooms, jalapeños, and bell peppers didn’t feel right on the burger. Also, instead of getting the four orders of fries that we ordered, we received one order. Very busy place. Hard to find an unoccupied table.
James Branam . 2023-02-23
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First time in this chain, I'm not sure I get the hype tbh
Dave Chard . 2023-02-12
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Okay, but burger patties are a bit bland.
Sarah Hall . 2023-02-05
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Visited for the second time today and I’m sorry but five guys is just not worth the hype. It’s far too expensive for what it is. The burgers are average and are not worth £10 each and putting a few extra fries in a bag might seem to add value but in reality these cost barely anything to produce. £40 today for 1 large fries, two burgers, a hotdog and two drinks. Won’t be returning.
Andy F . 2023-01-02
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Best beef burgers imo. They are always really juicy. Recommend the cheeseburger
Maja Nowak . 2022-12-30
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Poor quality food, expensive price and bad service. Food served lukewarm in takeaway bags, which took a long time to be ready. Lack of choice of variety of meat- only beef.
Kae Young . 2022-12-06
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Hair on my burger it a was very cold burger i spend £50 and couldn’t eat so i had to order different food rude stuff.
Mero Da Silva . 2022-11-20
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Food is good, expensive for fast food but there was a lot of it. Milkshakes were awesome, although not that big
Philip Drury . 2022-11-17
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The vegetarian sandwich was excellent, just a few too many mushrooms for me but that's a personal choice. Simple and clean restaurant.
Lesley Scott . 2022-11-16
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Really disappointing burger, very average chips and a massive bill... I have know idea what the hype is about. It was simelar to a Burger King burger... I guess a big chain now that churns out poor food... If you want a decent burger try Burger Brothers around the corner... I don't think they are a chain...
James Harper . 2022-11-13
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리틀 햄버거 주문했는데 크기는 내가 먹던 그 햄버거 크기로 작지 않고 배불리 먹었다 하지만 기본 햄버거만 주문하면 빵과 패티밖에 없었다 ㅜㅜㅜㅜㅜ 토핑 추가 안하면 소스조차 없다는 것을 몰랐는데 말이라도 해주지 ㅜㅜㅜ 소스라도 줄 수 없냐고 했더니 안된다고.. 토핑 무료이니 모두 빼먹지 말고 가득 넣어드시길! 하지만 꽤나 맛이 좋았음 ㅋㅋ 근데 땅콩이 더 맛있었던건 안비밀 짭쪼롬 하니 꼭 바프같았다 ㅋㅋㅋ
김해연 . 2022-10-09
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Good burgers but the fries were a bit soft
Mat Hunter . 2022-09-23
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We were served by Steve last night and he was absolutely lovely. Really friendly yet professional- provided excellent service. The food was great like usual too.
M L . 2022-09-17
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Steve served us tonight was amazing! Steve truly was a hero in the night
Zac Dodd . 2022-09-16
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Ate here a couple of times, mostly okay.
Alice Norton . 2022-08-31
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20 minute wait for a burger which was BURNT and COLD. Not what you would expect when you pay £20 for two cheese burgers.
Loui Jamieson . 2022-08-29
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Food was nice, kids loved it but my god is it overpriced, refill drinks was a nice touch, many many flavours to choose from 😱
Adam Jones . 2022-08-27
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I enjoyed as when I had back in Chicago
Manal Alharbi . 2022-07-05
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We ordered the cheesebacon burger, it's good. Love the fries and milk shakes.
Janroy Silbol . 2022-07-05
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It's was ok not a lot on the menu
jack sleep . 2022-06-26
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جميل واكله لذيذ والموظفين ودودياً جدا لاكن تبقى نظافه المحيط الطاولات والكراسي غير نظيف
DRAGON . 2022-06-21
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Very expensive burger and the quality is not worth it .
Alex P S . 2022-06-16
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Sorry but I won't be here again, I like how their idea of a vegetarian burger is just slapping raw pepper and lettuce in a brioche bap for like £7?? I had better expectations than that. Looks nice if you're a bit of a meat lover. Other than that don't go here if you're vegetarian, you'll get ripped off.
Ellie Doward . 2022-05-30
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Very average for the price, and the restaurant was filthy. I went in for an early lunch so the place was very quiet. Tables and floor were filthy and clearly hadn't been cleaned properly from the day before. On top of that a simple meal cost over £18. Burger, fries and a drink should not cost that much in a fast food restaurant, and if it does I want to hear why. I won't be rushing back.
Russ Gillespie . 2022-05-25
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Have to pay for the toilets Not rocking w that
Your Nan . 2022-05-11
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Don’t believe the hype. First experience with a five guys and it will doubtful be the start of a long relationship. I was going to a concert at the dome, and my friend was very keen to try one of these ‘legendarily good” burgers Reluctantly (as I am abstaining from meat at present) I ordered a vegetable sandwich, he a cheeseburger, we both had small fries, a beer and a coke - well that was £32.00 - for burger and chips in a paper bag. So firstly - Five guys, I don’t need half a metric tonne of chips on top of my ordered selection, and I just felt wasteful as they all went in the bin. Secondly - some limp chopped up vegetables in a cheap bun is perhaps a literal veggie sandwich - but really ? definitely not the best interpretation in my opinion. My pal liked his cheeseburger, but liked it to the tune of £10 ........ hardly. I love a fast food treat, but other than the very pleasant young lady who served us, and the remarkably clean toilet, I was woefully unimpressed. There are numerous establishments I can visit for half or a third of the price that might not offer exactly the same, it’s close enough. Five guys is not for me.
alex . 2022-05-03
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Great burgers and fries. Very busy, but that's to be expected at 6pm on a Saturday night. Staff did a great job keeping up with the orders.
Jimmy Pringle . 2022-02-27
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Can never go wrong with Five Guys - canjun fries FTW!
Adam Griffin . 2022-02-26
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Five Guys have replaced the Big Mac as my favourite burger. While they’re more expensive, the quality of the food is clearly better and tastier. All I need is a five guys burger with a Big Mac type sauce and I will have a burgasm!
Russell Grinham . 2022-01-31
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Best.chips.ever.nom.nom.nom! Great size and location, great for kids
Stephen Crawley . 2022-01-03
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The burger was nice and filling, the bacon was dead dead crispy and nice
Dan Bunce . 2022-01-02
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The milkshake was overly sweet and the burger, although it tasted great, was greasy and sat in my stomach like a rock for the rest of the night.
Neal Grout . 2021-12-31
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After going to that place over and over again with my tiny 10 pound dog, I was abruptly refused service today even though I only wanted to get takeaway and leave. No signs for that information anywhere, just a rude manager whose only words were 'Dogs are not allowed in here'.
Pan Flo . 2021-12-27
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Holy moly this wasn't good. Lack of veggie options - the only thing that they have is mushrooms and peppers falling out of a burger bun - high prices, given that it's counter service, and most importantly the food is poor. Slow, cold, expensive. The place is covered in euphoric reviews telling you how good the food is. They are all from 2008, 2010, 2011... There's a reason. Avoid. And if you have shares in Five Guys Holdings, sell them, for it's a terrible franchise.
Roly Allen . 2021-12-27
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First and only time I will darken this doorstep. Overpriced cack. £7.25 for a joke of a hotdog, I’ve had better at a road side caravan tepid, greasy and cut in half so all the flavour is gone, also a weener not a dog. If I could rate zero I would. Over salted fries, watered down coke. If I could I’d demand a refund. Run away from this place. For two people to eat £32.00 I’d rather eat from the gutter
Mark Thomas . 2021-12-04
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As I can't review you on deliveroo I shall do it here, after enjoying a very nice meal last week my partner who had ordered elsewhere had food envy so was looking forward to take out night and making up for it. So this evening we had cold burgers I am sure they must have left hot but by the time our driver worked out that 42 and 47 makes a big difference when making a delivery and then when he did arrive at the right address he decided telepathy was the best way of notifying us he had arrived. On top of this as it has been raining paper bags and leaving food outside is not the difficult to work out is not the best idea then walking away. We only went out and checked because he was taking so long. Five guys your food is tasty but it will be a no from us from now on as 50/50 odds at your prices is not the worth the gamble.
Nicola Nesbit-Bell . 2021-12-03
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant