In Elements in Cotswold

Delicious food and friendly service. Ordered the family meal and was blown away by value for money.

Visited yesterday as a group of six and unfortunately found the experience very disappointing. The service left a lot to be desired; the waitress seemed inexperienced, and the overall atmosphere felt rushed. We were asked if we wanted the bill while three of us were still clearly eating, which came across as rather rude—particularly considering the amount we were spending and having not been there for a particularly long time. The food was passable, though nothing special. The pizza was fine, but charging £4 extra for a gluten-free base felt excessive. Drink prices were steep—£3.50 for a can of Coke, served without a glass or ice, seemed particularly poor value. All in all, it didn’t live up to expectations. None of our party would return, and I wouldn’t recommend it to others. A disappointing, rude and impersonal experience.

Amazing service and as always delicious pizza