Ikea Glasgow in Renfrewshire

ikea cafeteria 2 years ago: the groovy chocolate cake was on promotion, so I ordered one. so bad I couldn't taste any chocolate at all. end up I didn't even bother to finish it. the meatball were always overcooked to very dry, I think ikea can really improve the food quality instead of just adding new items on the menu. But their "main course" furniture are always OK, just some of the staff has no clue of the features of the product and just read the leaflet after I told them the leaflet/ packaging doesn't indicate the missing info. 2 years later: the delicious festive meatball meal scores 4 stars miss the meatball festive menu and went again. portion is smaller, a bit disappointed this week Try the meatball festive meal again, good news the sumptuous version is back yummy

I do like this shop a lot. The only issue is there are always long queues which spoils the trip at the end and means you can’t really ‘pop in’. There are loads of checkouts never open.

This time they had sharks at the exit. Well, soft toy sharks in heaps.

Large store but not as good as the one in straiton

Shop itself is fine very unhelpful staff at checkout, seemed to prefer standing chatting to each other rather than help customers, telling us to go back to shopping area and pick another when item wouldn't scan !!!

Very grumpy man on the till!!!!!

I was wowed! It's amazing to be here from various household items to getting ideas on various rooms setups. Also, I had a stop over at the restaurant IKEA, simply the best

The best food and staff are very nice

Staff in curtains & tracks area were so helpful!

Visited yesterday for 1st time in years and won't be rushing back !! Picked up soft toy amongst other things got to check-out 6 staff standing chatting/laughing together only 1 actually looking at customers, she came over when toy wouldn't scan and said just go and pick another 🤣 my partner replied "no you go and pick another I'm shopping your staff so plz do your job", after that not another word of communication or smile. On leaving store all the trolley people grouped together in corner of car park have a laugh as well when customers driving round in circles looking for spaces. I'm not a killjoy and all for people being happy and enjoying work but place was chaos, surely staff could be doing something to ease that and cheer up the faces of all the "looking harassed" customers 🤷🏻‍♀️

Everything you need to start a new home

They had a wide variety on display. But we bought the product without seeing it and it turned out to be good. We changed the table top and there was no problem with returning it

I love this place. You can find very nice things and affordable prices.

Ordered on line, got txt for pick up time, scanned barcode once in building, item was on its way brought out on trolley, hassle free Great service

Ordered a wardrobe only to receive wardrobe doors and inside wardrobe but no wardrobe frame what a joke them I had to call them and they said the frame went out a stock so they only sent me the insides and doors they then arranged a day for delivery for the frame 3 days later and was meant to be delivered on the 1 December only for it not to come again with no one even going to call me and say that they weren’t coming not apparently coming intill tomorrow honestly what a joke now have clothes all over the place and the in sides of the wardrobe all over the place with a 1 year old nearly getting crushed with the freaking box’s as I have no space to put the stuff really bad Communication don’t recommend getting anything delivered from here unless you want half of your order if your buying from here go the the store and make sure you can take home with you

Made appointment to plan and get a wardrobe then told it was out of stock when it was in stock we were told to get it delivered within 48 hours which was impossible as we are renovating a property with no place to put it this was made clear to them although they wanted payment for items which were not in stock yet so they could deliver what they had communication is nil so we left and went elsewhere else won't be back

Nothing beats meatballs & chips. Everything on the menu is reasonably priced.

Like every other IKEA in the country but this one's in Scotland and has loads of Scottish people in it. Still just as nice as all the other stores though.

IKea is similar the world over (just moved from Canada), consistency is a good thing. This particular location is well run with helpful staff. 2 opportunities for improvement, though - 1. I specifically drove to Ikea from the other end of Scotland to purchase a desk. I selected the first one on display (Alex in moss green). After 2 hours of meandering through the displays and, as you do, purchasing several items, I went to the warehouse area to collect the desk. It was out of stock with no known order date. I asked several attendants for help, only to be told to look the item up online myself. It had been sold out for some time in all locations and online yet was the first item on display for all to see. Display inventory management is a basic service task. 2. The fish and chips tasted like pre-packaged cardboard. Not up to the usual delicious food standard. Both my friend and I thought it was the worst we had ever tasted. Charge a bit more, make it fresher. The meatballs were decent.

Love IKEA so much to choose from there furniture well made and packaged great store.

Everything you want for your home

Ikea does it yet again!!! Over 2 hour drive there and back to get what I wanted only to find parts missing with no instructions. This isn't the first time either....probably the last time I'll shop here🤬

In and out in 20 minutes having made our purchase.

This incredible shop is my favorite shop ever! I just love walking through it and getting ideas. Half our furniture comes from IKEA, lol. It's affordable and easy to build the flat-pack items. There are some brilliant ideas and storage solutions.

Huge!! Bring plenty money or cards

It’s always pretty nice. The coffee in the cafeteria is pretty bad, but it’s free with a Family Card so I’ll never stop drinking it. 😂

Stock availability great and canteen amazing

IKEA is always a good place for furniture decent enough prices and easy to assemble. That’s the main point. Good instructions and store is pretty well laid out when it comes to furniture. There’s not much you can get click and click service was very good. Save me running about the store looking for things. The only thing I could fall some of the more expensive furniture could be better priced and not much discount offered

Before you buy from Ikea, you might want to read this. A month ago I bought my kitchen from Ikea (if only I had known what to expect). The designer told me that sometimes some items could be out of stock, in which case the replenishment time could take 5 to 10 days maximum. Still, since I have hired my own joiner to assemble the kitchen, I wanted to make sure that all the items were in stock before paying for it. Everything was fine, so I proceeded to buy it. First of all, the kitchen arrived in 5 deliveries like a teleshopping fascicle. Of course, at no point were we warned about this. One of the deliveries never arrived, so my partner and I had to call both Ikea and the delivery company to find out what was happening. I have to say that, on both sides, I have never experienced such an obvious "I don't give a shit" as this. Finally, after many calls and waits, we were able to solve this. A few days later, our joiner starts assembling I went to the kitchen and found that there were indeed some kitchen parts missing (doors, drawers, etc.). I went to Ikea in Braehead, where I bought the kitchen, to claim these parts. First of all, I was assisted by an elderly woman, whose name I can't remember. She treated us with disinterest, in a very inappropriate tone, and again with a big "I don't give a shit" in front of her. I was a few seconds away from losing my temper, luckily another girl came as the woman finished her shift. We waited for about an hour. The girl tells us that the items that have not been sent Oh surprise! They are not in stock, not only that. But also, in the best case, they will be available again within 1 month. I tell the girl that I understand that this is not her fault, but that it is unacceptable, since I specifically asked why all the items were in stock, since I did not want to find myself in this situation. At least in this case the subliminal "I don't give a shit" was replaced by "I can't do anything." After an hour and a half there, the girl tells us that she can't do anything, that we have to call the call center. We see that there is still an hour and a quarter until the call center closes. So we call, the automatic message tells us that the waiting time is 50 minutes. Even so, we wait, and no one ever answers. Again, I try to contact them today. Estimated time 20 minutes, at the time I'm writing this I've been there for 1h 30 minutes. (Thursday afternoon) I was aware that the furniture is of dubious quality compared to other brands, what I didn't know was that the post-sales service was of such low quality. Disappointing, very disappointing. Therefore, dear friend, if you are going to buy something from this place, you might want to think twice if a couple of hundreds less worth this nightmare..

The place looks like it needs a refurb. It deteriorated greatly since my last visit 4 years ago.

Went in with a return. Hardly waited 2 minutes to be seen and was dealt with by a very polite young lady. No issues at all and plenty parking near the door.

Such a disappointment!! Used to be a favourite place. Staff were rude and stressed. Quality has gone down hill vastly. And no longer a place to go to get your Scandinavian Christmas hit. I don't even know if I want to go back there. Devastating 😭

Huge store with everything you expect. They even have a crèche for your kids so you can shop hassle free. Never had an issue with anything being out of stock either.

Perfect almost everything under one roof. All about your household needs

Fantastic place very helpful amazing stuff

Great store Layout . Home scene layouts are Great . Providing shoppers with lots of Ideas

Easy parking and lots of choice from soft toys to furniture plants bits and bobs. The food in the restaurant is pretty Average

Once again, a very good experience at ikea

Went in to get a couple of things while we were in the area, came out with a trolley load, great shop.

I was recently searching for an item in the Self service department of IKEA Glasgow , and asked a worker who's name was Brian for some help at the information desk. He was very dismissive and motioned for another worker, who seemed busy, to help me as he "couldn't work the computer " and just walked off. Is this really the standards for such a big company like IKEA? Staff who do not understand the basic technology provided for them to help customers. Disappointing and frankly embarrassing interaction from a staff member. I was left standing there waiting until the other worker finished with their customer. I am a regular customer at IKEA, Braehead and expect better service.

Great choice and good value and the recycle reclaim.area had lots of choice at great value. Got a new desk.top for £20

Food cold by the time you get through cash payment

Great experience shopping everything under one roof. #b15dov #db07our #randomstuff

Probably the best escape room in Glasgow.

Visited Scotts restaurant. Excellent service and excellent food 👌👌👌

40 minutes to return 1 item, other items were in the wrong place, my idea of hell.

If you order online do not expect them to deliver when they say they will. And if you want them to collect a return literally don't bother. They will let you down multiple times and you will waste all your time waiting for them and you'll never see a penny of your money refunded because of it. They don't even have a contact number that works.

Very nice, with laid out rooms so you can envision different scenarios for what you would like on you house. Prices higher than expected of a less-than-top-quality furniture establishment, food generally edible of not amazing

Lovely choclate. Cashier is very kind 10/10

As always, IKEA is the go to place for all home furniture and design needs. Great restaurant at very good low prices upstairs. They serve breakfast even before the store opens.

The store is always tidy and the majority of the time, you can find staff to help if needed. It's always worth a wander round as you normally see something that would fit in your home! Prices are usually good. Can get busy at peak times.

It’s like a toy shop for adults at loads of fun buying loads of stuff, but you don’t really need but want x

Great chap furniture, with plenty of food(recommend the meatballs)!

A large IKEA store with a wide range of furniture for every room in the house and something to suit all tastes. It also has a great restaurant with a fairly scenic view over the huge car park. There is also a wide variety of decor options along with just about everything you could need for the home, and all at very attractive prices. Well worth a visit but make sure you allow plenty of time to see everything.

The show rooms were absolutely appalling, The fridge in one of the kitchens had carrot juice spilled everywhere, Also the show rooms were very boring, Nothing i would buy for my own home!

I like it in here, not really changed since opening but what you see is what you get

Brilliant store. Well displayed goods & plenty of stock. Great cafe too

Fine until you want to leave the parking lot. IKEA should be supporting traffic management and/or investing in better infrastructure.

Been to few different Ikeas in different countries. Compared to all that Ikea Glasgow is smaller. They still have decent selection of everything. At the cafe, we usually get their veggie breakfast, it’s always a hit and miss. Some days are really good but we have also got burned sausages and soggy eggs. Meatballs have always been good.

Turning a bedroom into a dressing room. The staff couldn't have been more helpful

Monday special in the restaurant. Meat balls for £3!!!

Love the hotdogs , worth the visit just for this.

Dim Light on IKEA's Smart Home Expertise... I recently visited the IKEA store in Glasgow. When I approached the lighting section, I inquired with a staff member about the compatibility of a specific bulb with my existing setup. I was assured that I did not need a separate hub for it to function. However, upon returning home and attempting to set up the bulb, I discovered that a hub was indeed necessary. This was a significant inconvenience and a clear indication that the staff member's knowledge of smart home products was lacking. While it's understandable that not everyone is an expert, a basic understanding of product compatibility is essential for providing accurate guidance to customers. It's disappointing that such a simple query resulted in incorrect information. It would be beneficial for IKEA to invest in more comprehensive training for their staff, particularly in areas like smart home technology, to ensure that customers receive accurate and helpful assistance. Not to mention that if I knew I needed a hub, I would have bought one when I was there... The restaurant is shocking, if you've ever seen a mess.. It was disgusting, such as the food. The disappointments never stopped even after getting home. 3 out of the 3 wireless chargers we bought was not working properly. We tried them with 3 different phones and usb-c cables, but none of them charged continuously for more then a few seconds, then kept jumping in and out of charge.

A good place to have some ideas for my house ,and share a moment with family in the cafe ,the staff very helpful. Recommend

Good stuff and also lunch was reasonable,I had the salmon and the salad was lovely.

I was a bit disappointed in Ikea Glasgow when trying to spend literally thousands of £s with them on a large new kitchen. The initial visit to the store was fine, followed by us arranging to pay them to measure up our space for the new kitchen, and then a visit to the store to finalise what we wanted. On top of this we paid for their fitter to visit and make sure he was able to fit the kitchen and highlight any bits needing done for the installation - all still good. The problem then came as they had not informed us at any time during this the worktops we wanted were out of stock! Instead, we got a short email basically saying "the worktops are out of stock pick another." This was a bit rude considering the money we were spending and the blunt email. I tried to get them to expand or offer alternatives, but it was like getting blood form a stone, whoever was sending the emails just didn't care - so we got another basic "pick another one" reply. So being a bit disgruntled, but having already invested in the planning both in time and money, we chose an alternative worktop - yet another email - "that's out of stock also". At no point did we get an apology, or even someone picking up the phone to save a £10k+ order, no, it was only when I replied telling them the service was terrible and I was going else where I got any kind of real world response - which was more to do with the guy loosing the order I'll bet rather than him trying to keep it. So they lost a £10k order and a customer, the whole experience was spoiled by a poor associate who just could not be bothered and done the bare minimum to keep his job, but not our custom - avoid!

Best place to explore ideas of room organizing.

Very busy and confusing to navigate same again today 4/10/24

Extremely poor service and incompetence from the kitchen installers to their customer service. Do not buy kitchens at Ikea. We have been trying to coordinate with them since July, we keep getting messages that we will have our installation date in 7 days and 3 months later we still don’t have a date. To add insult to injury, their customer service agent hung up on me yesterday, I guess he got bored of listening to my issue. Order cancellation and refund. Getting a new kitchen shouldn’t give you ulcers. Despicable

First time I came here for lunch. I was debating whether to have fish and chips or meatballs meal. The fish looks fresh. I decided to go for the fish and chips. No regrets. The fish was oven baked no grease. Just perfect for me. Definitely I would go for fish and chips every fortnight. Yesterday, I decided to get myself a single duvet. I am so happy with the quality and it kept me warm too.

Comida de mala calidad. La comida no estaba fría. Frijoles secos de tocino tostadas frías. Lo único bueno fue el café. £ 7. 20 perdidos. Solía disfrutar mucho del desayuno en IKEA no volveré a comprar. Llegué aquí a las 10. 20 am. Abre a las 10 am. Pregunta por qué la comida fue servida de esta manera...

My favourite furniture shop, not as cheap as before but still a place that you can find most things you need.

Got what I needed staff helpful

I always hate the layout of these places but tills are great with so many self check out queues are less.

Got everything I needed well priced will be back soon

Really nice stuff and great value.

The food is always lovely and a great price too. Love looking at all the displays 😊

Everything what you need is here

When I'm in Glasgow or Edinburgh I always stop by for a look

Got everything we needed and quick click & collect service

If you like furniture of the 1970’s era this place is fire you! Also the food was appalling! Dry fish, burnt chips and over cooked peas! Apple cake just passable! £9.90 for this! A total con!

Made the mistake of going when students were all getting their bits but that's on me

I’m pleased with the price range but quite annoyed with the sharp objects policy, needing to be 21+ to buy kitchen scissors and knives is ridiculous in a university city.

Great place to make the wives happy.Just drop them in and let the magic begin. Nice and huge collections of items and households,from cutleries to furnitures to home furnishings. The eatery just gives ur tummy a delight when it gets craving for food and lots of space for the whole family to enjoy 😉

Saturday dinner time. Food court huge queue, One person serving. Waited 15 already. Farce.

24 minute wait to make a simple return = incompetent general manager. These things CAN be managed and other retailers are able to do it. Also your fish & chips are lousy and your WiFi constantly disconnects.

We were waiting for about 45 minutes just to being serve ,due to short staff. No value for customers time.

Was in one a Saturday afternoon Car park was nearly full, inside the customers were in constant motion, but the place is so large and for a casual visitor I thought if I got lost in the many books and crannies I may have to stay the night, or maybe found as an emaciated skeleton some weeks later in a rarely visited section of the store It is an IKEA, the selection of goods is extensive and competitively priced.

Good for a day out. Teddies, stuff you didn't intend to buy and the cafe. Why not?

Visita Ikea Braehead casi semanalmente para almorzar. Comida preparada a un precio muy bajo. También refrescos rellenables proporcionados de serie. El personal es agradable y el lugar es amplio y bien iluminado con una vista sobre el Clyde. El restaurante tiene una gran sensación de cantina de trabajo, y por lo general hay que hacer cola durante unos minutos, pero es una relación calidad-precio excepcional, especialmente si se utiliza su tarjeta Ikea Family. Actualmente diferentes comidas seleccionadas van a mitad de precio con la tarjeta Familiar en cada día de la semana. Ver sitio web para más detalles.

One place to shop all house hold items

Can I even say anything bad about IKEA, enjoyed the banana milkshake after the shopping

Very poorly stocked, items that are marked as stocked in Glasgow are not actually in stock. This is the third time I’ve been to the store after checking it’s in stock in the store to find that it’s not. Website is saying 18 available but helpful man at Ikea confirmed it’s not and advised this happens a lot. Sort it out Ikea, it’s just a waste of peoples time. Your staff were helpful and apologetic at least, but this store is pretty awful.

Thankful for Ben Adams, he is very helpful on my inquiries and very knowledgeable… got it around 45mins yo sort three designs (two bedroom done!), with delivery and payment. Thank you so much for saving my day in the quick manner!

Glasgow Ikea, I was first in the queue at the cafe this morning but was given unpalatable sausages, obviously trying to get rid of yesterdays dried up ones, guy looked at me and thought theres a female mug to give these to. I got replacements but shame on him, I shouldn't have to ask for fresh food when its there in abundance. I didnt eat any of the sausages and you've lost my custom.

Visiting this store is a nightmare, staff just keeps lying to me, got my order for a new bed one week ago, staff made a note and promised to deliver to my address one week later but I’ve been waiting all day and no one showed up to deliver. Drove 7 miles to the store and ask, another staff checked their system and no deliver was arranged. No text, no email, and no phone calls to me. One day before their promised delivery date, I went to store and double checked with one staff, she said the status was pending delivery, so who’s actually telling me the truth? Been sleeping on a mattress for one week and waiting for a proper bed, but still they’re just a disappointment. I wish they could at least show some respect to their jobs, don’t just chill out there, if they can’t do it, just quit. They’re just humiliating themselves.

Muy lento. El personal está jugando, sin urgencia. Esperó 17 minutos y en ese tiempo 10 personas salieron de la cola. Esto solía ser una experiencia agradable

I would suggest the IKEA food store to export its frozen hot dogs and meatballs to the local stores in all Glasgow areas, since it is very delicious and popular among the local people. I believe it will help you to expand your business and make you a better brand as well as better wealth. As a person who lives in the city center, i think it is quite hard for me to travel all along just to get a bunch of frozen hotdogs from your official store. It would be better to get them in local stores nearby.

Same old boring stuff. Food way overpriced and really poor quality.

The Big Yin (Steven the Manager) kicked me out cause I wanted an ice cream and Big Stevie kicked me out for no reason but love the big yin