Based on 1.525 opinions finded in 1 websites
Based on 1.525 opinions finded in 1 websites
Nº 226 in 857 in Aberdeen City
Opinions
Very friendly and welcoming staff, very clean and over all experience was great. Shoutout to Steven and Alexander 💪🏻
Ben Wyness . 2025-04-05
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Steven behind the bar was very welcoming! Would defo recommend staying here
Alice Fetter . 2025-04-05
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The location is excellent and the staff are very friendly, especially Alexander, who is really kind and considerate. I always stay here whenever I come to Aberdeen.
Song Hoi Sun . 2025-04-05
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Alexander at the check in desk was really helpful and friendly!
Ewan Eddie . 2025-04-05
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Really good experience Alex and Stephen were brilliant guys helpful thanks guys
Ozan Kupeli . 2025-04-05
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Good location, we got a room with a nice view
CARLOS VAZQUEZ . 2025-04-05
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Great Welcome by the staff, thanks to Steven and Alexander. Gave good tips for the next stay and were a good laugh too. Rooms were great and overall service was brilliant
Rafal “DatBoiUrban” Tendera . 2025-04-05
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Lovely warm welcome from Stephen and Alexander. Lovely hotel
Stephen O'Neill . 2025-04-04
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Alexander is the best. Great customer service 5 stars! Tha20%nk you!!!
jose Fernandez . 2025-03-31
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Very good people working at the hotel. Alexander is simply the best 20%
Alejandro Luque . 2025-03-31
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Thank you Bolatito for your kind assistance during my visit. It was very much appreciated! Decent stay!
Ariole Benjamin . 2025-03-29
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Decent hotel located very centrally in Aberdeen, Miguel at the reception was very helpful
Thomas André Natvik . 2025-03-28
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Amazing location, really clean rooms and very friendly staff. Miguel that checked us in is so welcoming and informative!
Rhea MacDonald . 2025-03-28
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This is a well-run, well-maintained, friendly Ibis hotel. They don't do stuff that higher end places do, but what they provide, they do well. The rooms are good, everything works, bar & restaurant are comfortable. The location is only a few minutes walk from the station, so it's handy if you're traveling by train
Craig Buchanan . 2025-03-27
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Nice hotel in a great location, friendly welcome from staff who really seemed to care about your stay, the rooms have everything you need and I slept well, the breakfast was good too, a great choice for a stay in the centre of Aberdeen
John Senior . 2025-03-07
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Very pleasant stay while I visited my son at University
Simon Williams . 2025-03-07
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Great location. Alexander is great serving food and drinks. We're great lett
Michelle Wishart . 2025-03-06
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Hotel was nice and our stay was pleasant. Shout out to Tito for her hospitality. She was very good as well as the other staff including the breakfast guy, Damian. Thank you IBIS Aberdeen
Jelson Joseph . 2025-03-06
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I have just had a really nice and comfortable night's stay in your hotel. The room was very clean and warm. The staff were very helpful particularly Helen and Anatoliy. I have a disability and they both helped me enormously. The hotel manager was also very friendly and helpful 👍. My stay was on 3rd of March.
Lynn Sharon Berry . 2025-03-04
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We stayed on 3rd March, a last minute unplanned visit to this Ibis hotel and we found it to be excellent. All the staff were so helpful and kind to myself and my wife, we are both disabled and the help was very welcome. Particularly Helen and Anatoliy who were brilliant. All in all a great stay.
Foresthumbug . 2025-03-04
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Arrived welcomed so well by Alex and Mark. After a long day nice to have and see a happy face. Great customer service
david.padmore . 2025-03-04
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Good location, but the rooms are small and cramped and there is a really strange smell coming from the plumbing. It's a distinctive smell that I've only ever smelled at cheaper hotels by the ocean. It's good for a cheap option, but you do get what you pay for. The staff was lovely, but I wouldn't stay here again.
Liam McGill . 2025-03-01
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The hotel’s location is a definite highlight. Just a short stroll away from Aberdeen’s bustling city center, local restaurants, and popular attractions, it’s an ideal base whether you’re in town for business or leisure. I also appreciated the on-site dining options; the breakfast served a variety of choices that helped kickstart my day perfectly
JENNIFER CHUKWU . 2025-03-01
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Great location and top staff, especially Miguel. Advised.
Lorenzo Locatelli . 2025-03-01
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The hotel staff were very nice and warm. I really enjoyed my stay and i am definitely coming back.
felicia toke . 2025-02-28
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Great ambience with exceptional service. I’d recommend and visit again.
Omolara Durojaye . 2025-02-27
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Alexander welcomed us to the hotel. He was very helpful and informative, fantastic member of staff. Hotel highly recommended.
Alan Robertson . 2025-02-26
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Thanks Alexander and Damian.. I had a very good stay in IBIS hotel
Varlot malandila . 2025-02-26
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I really loved my stay here. The staff were so friendly, and the ambience was perfect. I love that it’s properly situated and how great the service was. Generally, it elevated the quality of my trip and of course I’d be coming back. ❤️❤️
Oghenetega Eforhare . 2025-02-26
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Started my Hubby's 40th birthday celebrations with a night in Aberdeen before we head to Tenerife and special mention to team member Alexander at the Aberdeen Ibis was absolutely brill! Great customer service, friendly and really started our holiday off lovely! Hotel clean, well priced and convenient for city centre.
Clare Stout . 2025-02-25
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Alexander was very friendly, efficient and helpful. Can’t fault the place, great value and super clean. Brilliant location for everything.
P D . 2025-02-24
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Alexander is always chatty and knowledgeable with people's questions
Martin . 2025-02-01
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I had a great experience, very peaceful. An excellent place with easy access to any tourist spot in the center and facilities. Like the market, store, cinema, I really liked it.
Andrea Godoi . 2025-02-01
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Nice clean hotel. Greeted by a good informative receptionist called Alexander. Very welcoming. Will be back.
Steven Taylor . 2025-01-31
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Myself and my husband have spent 6 nights at the Ibis Shiprow in Aberdeen - and have really enjoyed our stay. The room was clean and the location was perfect for our needs. The bar area was lovely and the food has been ok too. Helen on reception has been so jolly, helpful and kind throughout all our stay. The rest of the staff have also been helpful too.
Holly Earnshaw . 2025-01-31
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The reception we recievedfrom Alexander was 2nd to none. Very professional , courteous and friendly. Extremely helpful in to the bargain.
Caroline Batchelor . 2025-01-30
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Clean, comfortable and practical room with everything you need in great location. Reception team are super nice. 5 stars for Alex, Max and Helen who ensured we had the best stay with an amazing view of the harbour.
Sara Elfaki . 2025-01-29
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The staff are lovely especially steven and hellen
Ducc . 2025-01-29
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I’ve stayed at the ibis in Aberdeen a couple times now in recent weeks for work, and every experience I’ve had is worthy of 5 stars!! The rooms are very clean and modern. The staff always make me feel so welcome. Special thanks to Stephen, Alex & Helen who always greet me with a big smile and go above and beyond to ensure I have everything I need! 🌟 Highly recommend staying here - you will not be disappointed!
Alicia . 2025-01-28
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Clean friendly service. Very central to the train/ bus station
DcM . 2025-01-26
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Had an amazing time here Tito and Miguel especially were so friendly and accommodating- really made the experience a pleasure!
Tony Page . 2025-01-25
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Location is perfect and Max was brilliant, he made us feel welcome 🤗
Akinola Olawunmi . 2025-01-24
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Max was very lovely. Provided us with excellent service
Derinsola joseph . 2025-01-24
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Fab hotel great staff in particular Alexander went above and beyond so helpful cute smile so professional will definitely return
audrey lee . 2025-01-21
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Excellent location and Alexander was so helpful. First time in tbe city and he was full of knowledge.
Vivian Moran . 2025-01-21
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Very comfortable and pleasant stay. Nice and clean room and very friendly staff.
Heather Brown . 2025-01-21
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This is my go to hotel in Aberdeen. Stephen and Alexander took great care of me today - I know I’m in good hands when I come to Ibis Aberdeen. Helen is always so welcoming too! That’s why I always come back.
atompa99 . 2025-01-21
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Top Notch Location and near lots of essential places. The concierges- Alexander and Stephen were at the top of their game helped in aiding me and my brother.
Nini Nnachetta . 2025-01-21
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Alexander! It was a pleasure! Polite, friendly, extremely efficient and such a credit to the company. Will defo be back!
Joanne . 2025-01-21
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There are many good things I can say about this hotel. The customer service, location, room and bathroom, facilities were all really good. Unfortunately our entire trip was spoiled by a rock solid mattress adorned by a paper thin topper that left us struggling to fall asleep and sore and aching every morning. On the second night I reached out to front desk for help and they provided us with additional bedding which definitely helped but doesn't really fix the core problem of the mattress just not supporting your body whatsoever. Everything else about the hotel was honestly a step above what we usually use (travelodge) but the bed was so much worse that I don't see us returning again which is unfortunate as the hotel is in such a great location and the staff were so friendly and helpful.
Firstname Lastname . 2025-01-20
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Very good location. Helpful staff at the reception. Internet access was provided only after inquiry. Coffee and tea available in large quantities. You can hear seagulls on the roof. Clean rooms in Poland in Warsaw have a very pleasant freshness.
Jarosław Abramczyk . 2025-01-19
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Arrived & was pleasantly greeted by Alexander who was very professional and friendly,lnforming us about the hotel amenities.
Gordon Sloan . 2025-01-18
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Alexander was a great help, was easy to talk to and a genuinely lovely person, absolutely fab service 10/10!
Aria Marion . 2025-01-18
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Amazing hotel amazing staff alexander is amazing guy
tremz the best . 2025-01-18
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Had a wonderful check in by Alexander very nice to talk to and accommodating ☺️
Lisa Francis . 2025-01-18
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Alexander was a very good host. Very welcoming n easy to speak to.
Joe smith . 2025-01-18
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The Location is great, very central for any activity you might want to do. The room was clean and comfortable and Alexander was very friendly and helpful.
pat nic . 2025-01-18
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Great location and service. Top staff especially front desk Alexander, really helpful!
pete . 2025-01-18
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It doesn't stray too far from the "Ibis" style. Unlike other Ibis hotels where I've stayed, this one had a small dining area and the menu had prices that could be more reasonable for the products they offer. Breakfast had limited options. The rooms are typical "Ibis" style. But the bed in my room had a very hard mattress with only a thin topper. The staff were helpful and friendly.
João Novo . 2025-01-18
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Miguel was really friendly and helpful
Molly Logan . 2025-01-17
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Amazing 🤩 welcoming staff and Miguel was very nice and welcoming
Tegan Munro . 2025-01-16
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Close to city centre and easy to get someplace interesting. Stuff in reception are all very nice.
陈亦阳 . 2025-01-15
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2 night stay.Live Aberdeen and ibis ideal with carpark next door
Janette Sugden . 2025-01-14
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Excellent in every respect. Clearly the design has been very well thought through to minimise cleaning and maintenance whilst providing all the facilities a guest needs. Swedish style rooms very quiet and comfortable. Perfectly good breakfast and friendly staff. Will definitely stay again next time I am here for one evening.
FG Beck . 2025-01-14
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The people who were working that night were really lovely, though we didn't get the room we were expecting. My partner booked us a room for new year's Eve, way back a couple of months ago and he specifically asked for a Harbour view room. He believed they said yes to it. The room we got was not Harbour view, it was a back room, just looking at a wall and a roof. Quite a small room, and just very basic. It was like a student Accommodation room, really. They gave us a free drink from the bar, because we didn't get the room we wanted. The food was ok, but nothing spectacular. The restaurant was cold, we were the only two people there on Hogmanay night having food. They had Christmas lanterns on the tables, but none of them had batteries in them. The place would have looked lovely all lit up. At least the staff were nice guys anyway. PS. The photos of Harbour I attached were from an upstairs window, not our room. The orange chair in room was plastic and seemed flimsy.
Margaret Mcguigan . 2025-01-10
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Staying here on business. Hotel is well situated for the office, restaurants and shops Rooms ideal and clean - no complaints or issues whatsoever. Alexander (receptionist) is the go-to guy. He was fantastic regarding everything. Requests were actioned promptly, local knowledge for best restaurants etc was invaluable. He’s a real asset to the hotel and business. Hence my return business.
David Williamson Williamson . 2025-01-10
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Great value + free early check-in 6 hours before
Fredrick Hjelmevoll . 2025-01-10
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Breakfast wasn't great. Sausages hard, eggs plastic, probably from being under the heat lamp.
Graham Broadbelt . 2025-01-09
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Nice and warm in the winter months. A rare thing for hotel rooms heating to work. Staff are very friendly and ready to help. Shout out to Alexander for going the extra mile with service also.
Wesley Jay . 2025-01-09
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I have been coming to Aberdeen for around 18yrs and within that period have stayed in many, many hotels - I have now found a hotel that I will continue to use from now on. Big shout to Alexander and Miguel for all their help.
Peter Stewart . 2025-01-06
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Nice rooms and good service(especially by Miguel).
roger lind . 2025-01-05
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I really enjoy my stay at ibis hotels Aberdeen,I must appreciate the hospitality shown to me during my stay in the hotel,good internet services I wouldn't fail to appreciate Helen and her colleagues for a good welcome giving to me during my stay and whenever I find myself in Aberdeen I love to lodge in Ibis Hotel. Thanks so much for your kind gesture.
Owen Rogers . 2025-01-05
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The Brazilian guy at reception, wow, an inspiring worker! Lovely hotel; great location, ammenities, and 24h service which includes the restaurant and bar. You'll have a wonderful time there!
Miguel Melillo . 2025-01-05
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Perfect location, lovely staff and clean rooms! Miguel and Stephen on reception were great!
Rachel Pollock . 2025-01-04
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The location is perfect to visit centre of Aberdeen. The hotel team is very helpful and nice. The breakfest is tasty and gives you many options and the room is decent and clean
Wojciech Byrzykowski . 2025-01-02
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Very clean, tidy, modern and functional, as usual with ibis. Great location right in Aberdeen, breakfast was good, only the mattress was a bit very hard. the team was very accommodating and nice, would be happy to come back.
Matthias Igel . 2025-01-01
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Steven and Kamil was great, really nice staff. Great service, lovely people. Would recommend.
ZosiaZozol . 2025-01-01
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Small rooms. Breakfast not included. Bacon overcooked,
Glennys Clothier . 2025-01-01
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Best customer service very welcoming when we arrived Miguel and Alex made us fell welcoming when we arrived. Room was perfect for two..
Chloe Fraser . 2024-12-31
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Lovely service from the get go! We arrived a little early but early check in was provided! Miguel at the bar was very helpful and charming!
ThatGirlJane Fox . 2024-12-31
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Best customer service very welcoming when we arrive, room was perfect Alex is very friendly
Bailey Rea . 2024-12-31
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Good location, lovely rooms and staff at a bargain. Plus a free coffee! Miguel was most obliging. Esp. as I don’t ordinarily write reviews!
Edward Dickens . 2024-12-31
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Highly recommend Miguel and Alex very Pleasant staff Would Definitely Stay Again
Reece Armstrong . 2024-12-29
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Excellent evening service by Miguel and Alex at the restaurant/bar
Eduardo Torres . 2024-12-29
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Our regular dog friendly city hotel. Cannot fault the staff and service.
Peter Preston . 2024-12-28
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Very Ideal location to stay in the city centre of aberdeen, Staff were great and useful including Miguel and Alex making the stay more comforting. Room is good for basic essentials and good sleep all-round. overall I have stayed in a few hotels in Aberdeen and mostly enjoyed Ibis for the convenient at getting to places in Aberdeen while providening a great service for food and drinks when I need them.
James Kinninmonth . 2024-12-28
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Great value for money if you want to stay overnight after a night out. Location close to train and bus station and all shopping and restaurants. Rooms are clean and have all amenities like extra pillows, hair dryer and portable heater fan. Shower are bit low in power but good hot water. Tea and coffee service available. USB charger port available. The hotel is pet friendly for additional fee. All night bar and snacks. Wheelchair friendly entrance and lovely staff.
Harshal Mhatre . 2024-12-28
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Very friendly, miguel good bar man
Kirsty Haydock . 2024-12-28
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Booked a room at 11:26pm and turned up a few hours later. Was quizzed about why I didn’t tell them I’d be late because they could have resold my room. Mildly annoying after a long drive.
Chris Milne . 2024-12-27
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Very clean and nice, good price. A little annoying it's located inside the LEZ though so couldn't take my vehicle in close and had to park far away.
fraser park . 2024-12-20
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Really nice place, miguel and alex have been so friendly and welcoming, thank you we will be back!!☺️
leanne mcdonald . 2024-12-19
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Stuff was friendly ! Alex and Miguel gave us a very welcoming check in and we had an easy quick check out too ! The atmosphere is great and I am surprised about how clean the room was! Definitely was worth the money !
Anastasia Vergou . 2024-12-19
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Really good service and friendly staff, especially Miguel and Alex! The room was lovely and from the window we could see the port!
Re Shiuan Wang . 2024-12-19
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Miguel and Alex were fantastic and super helpful
jade sandever . 2024-12-19
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brilliant, a very big thank you to Miguel and Alex for the warm welcome and brilliant experience very nice and clean
Demi Buchan . 2024-12-19
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Miguel served us at check in and bar lovely friendly guy
Wayne Marnock . 2024-12-04
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The sound proofing is poor, could hear every single word from the people walking and talking in the corridor. Got woken up several times throughout the night.
Jenson Liew . 2024-12-02
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Good price for a comfortable room, spacious, front desk helpful and good location
Kilian Higgins . 2024-11-29
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Very professional service and hospitality. Thanks to Miguel and Helen.
Ewout Tiebos . 2024-11-28
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This is the 3rd time that we have stayed here on our way to and from Shetland. The location is perfect to access the train station, the ferry and many local sights. The rooms are always clean. Alexander was awesome! He was very friendly and helpful even when he was busy. We will definitely return here on future trips.
Sheryl Cox Weber . 2024-10-08
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