Hot Box in North Down

They couldn’t find my address and just eat haven’t updated my number, It WASNT their fault although I still payed for goods I did not receive…again , I would like my money back.

Delicious food and very friendly courier

Food arrived extremely soggy box was wet and bag it was contained in was filled with water I felt like it had sat in the rain although it wasn’t raining

Food was 20min later than the planned delivery time (which was an hour) and it was absolutely freezing by the time we got it. Absolutely freezing cold meal

2 hour delivery and the food is awful defo don’t recommend, also called and asked were my food was as it said delivered and they said it’s on its way then pasted by an hour and still nothing after waiting 2 hours for food wasn’t even hungry at that point ,don’t waste your money here .

Our food never turned up! Called the restaurant and now closed. Very unhappy and regular customer too. Disappointed this time round.

says delivered and.its not said 1.40 latest its now 01.58 an am still waiting. I ring they say driver is.om its way . another 10 .15 minutes rang again they have said the same thing. am disgusted now am sat hungry an tired I just want to go to sleep .

opted for the meal with chicken burger.. all was very tasty chips was lush just very little could be a little more off them

food was early and good just a bit dry

disappointing, cheesy chip wrap was a great idea and looked good, but not enough chips. food was barely warm & needed reheating.

Chicken on pizza was cold and and tasted like it was frozen in the middle, was so late no updates on when it was gonna be here

Requested late function on justeat, They fixed the delivery time and then still didn't deliver it, When called they said "We will call you back" and i said "No don't be calling me back i would like this sorted now please" and then the guy just hung up on me on the phone and i could not get through

DO NOT ORDER. THEY TAKE YOUR MONEY AND DONT SEND ANY FOOD. THEY DONT ANSWER THE PHONE. SCAMMERS.

Forgot my chips with kebab sauce so had to ring them back and they said be there in 10 mins but 20 mins later rang the shop and they said it’ll be leaving soon

Very bad service food was late and ended up in the bin as it was rotten I’d never order from there again I should get a refund terrible

Could not eat it as I have allergies I asked for all sauces to be separate and all sauces came in the meals total waste of money also took 2 hours and I was in bed sleeping by the time it arrived was knocked up out of bed at 3am !!!!

Food took over two and half hours to arrive. Was cold upon arriving and they hadn’t put the sauce on my order.

Food was soggy and pizza was tough

Food took 1 1/2 hours to come but that wasn’t the problem it was when it did come the onion rings and chips where soggy and cold as if they had been sitting for ages

Hasn’t came yet and says it’s been delivered

First time trying out this place and was pleasantly surprised. Arrived as expected on time and the food was great. Will definitely be ordering again

Only got part of one of the meals ordered.

90 mins for chips with gravy. App said it was on its way when it wasn't. Est. 22:15-22:35 finally arrived 23:00 food arrived cool! Will not order from again

Pizza was lovely but I haven’t got an absolute scooby what that doner chappizo is meant to be, looks and tasted like you stole a babies nappy and put it in a cardboard container

Freeeezin pizza and soggy wet chips

The food never showed up it was ordered at 2 am on the 29th of January 2023 never showed up need refund asap

Chips were beaut but pizzas were very cold!! Got a message to say they were running late but they still arrived on time so no complaints there

I had a burger, and it was great. Would. Recamend.

Food delivered on time and perfect temperature! Don’t think I have had food like this in a long time, absolutely delicious 🤤 every last piece of it was so nice. Would recommend this place to anyone! Will definitely be ordering again Well done Hot Box!!

Food not great tbh very very greasy. Burger hard and pretty tasteless.

Driver left my order in my porch. I only realised it was there when I went up stairs

Paid for two drinks one arrived which wasn’t even one of the options I Waited over an hour on delivery garlic dip was missing and food was absolutely freezing almost £20 order total waste of money so disappointed

food did not come ordered it ages ago

i honestly i didn’t think the food was good it was partly cold and soggy i didn’t enjoy it won’t order again sorry

Food is great, but delivery is ridiculous

Waited over an hour the delivery time for it to say it was delivered when it wasn’t, not the first time

Ordered food at 11pm, was said to be on its way at 12:15, got to 1am and after ringing the shop multiple times there was no answer, I assumed it wasn’t coming. Doorbell then goes at 2:20 waking up the whole house. Horrendous service.

Food was ok but driver left my food at the wrong house, didn’t even apologise or seem bothered when i rang him. Restaurant didnt even offer new food when i rang to tell them so everything was cold when it eventually arrived.

Had to wait over two hours for the food to come and food came completely cold ordered a pizza and it was like steal

Great service every time. Get this delivered into work and food is always lovely

Order wasn’t late, it never even came, waited over 2 hours, called the restaurant several times before closing time with no answer.

Food never came, called restaurant and service was shocking. Man extremely rude

An hour to deliver 2 streets away and it's cold. Curry cold cheese is cold paste . Sat night I get it .sort of ? Not even a bit nice .. sorry

Proof that it can do a good job

The burger came with hash brown instead of just extra cheese and chips were cold

Food was late. Phoned restaurant & they were unhelpful, rude staff and give no indication of delivery time. Food arrived cold & was not nice. Very disappointed

The delivery was fast but they have definitely changed the doner meat they use. It tasted cheap and processed not even close to what they had before, a shame because it was one of the better doner wraps you could get in bangor

Food still hasn't arrived. Got a text 45 mins ago saying it was on its way

First time ordering delivery from Hot Box Bangor. Glad I did. Doner cappiazio was delicious. Deff be back again. 5stars from me

Sorry to say burger was microwaved and the curry chip was like water awful… sorry

Took forever to arrive.. chicken hard but pakora batter soggy.. nuggets hard.. pitta bread so hard it’s inedible.. shocking

My food was an hour late and when it arrived was cold and soggy. Not too pleased.

I haven’t received my food amd it was meant to be here 15 minutes ago

The pizza was dry and freezing. The delivery was very late. Not satisfied at all.

First time trying was absolutely amazing and warm gonna order again it was so good 👍

Ordered a pizza meal at an extra £2.50 and only came with a drink that costs £1!!

Nothing updated to show progress of the order, apart from that all was good.

Always tasty and always early. First class

Love this place and keep coming back to every now and then.. Their chicken is lovely and freshly made and few types of chicken.. Chicken tenders are spicy but sooo nice!! Chicken tikka and pakora all in 1 box is gorgeous!!! 😍 J

The chicken tenders are spicy and great! Fresh chips always and box of meats is a nice mix.. Great food all round and usually delivered early, use this restaurant quite often for their chicken tenders and mixed meat box.. All so tasty, no complaints at all!! ☺😊😍

Boss was extremely rude and uncooperative. Food came with certain veg which I was allergic to and was requested without. I used the “no salad option” However when I rang up to complain this was apparently my fault for not knowing what the kebab came with automatically even if you click the no salad or extra tab. Extremely disappointed

Ordered from here for first time and will be ordering again. Food was still lovely and hot (donaghadee) no leftovers as it was all delicious

Food is so nice. Had from here a few times and it never disappoints. Absolutely love it

When it eventually arrived, it was greasy and not the nicest burger I’ve ever had. Looked like it was heated in the microwave, like it was from McDonalds. Sadly won’t be ordering from this place again,

The food wasn't nice and I was disappointed as I've had it before and it was lovely. There was barely any curry on my chips and it was like water. The burgers were both hard.

Didn't recieve my order. Was a few minutes away from home when food arrived and didn't recieve call when I didn't answer door which is what has always happened with any other restaurant. Instead got email that i only saw a half hour too late asking me to call the driver. Service normally great but disappointing.

Food was absolutely unedible and freezing cold, had to put in bin after few mouthfuls, very disappointed, meat was like leather and taste awful.

Really really tasty and fresh. Enjoyed every single bite. Will be back often

Great food however the munchie box really isn't worth 12 pound

Missing items so wasn’t impressed as had to just get it from somewhere else. Tried to find a contact number so couldn’t find one. Won’t be ordering from here again

Always enjoy my food outta hot box never fails even if it 1am standards don’t slip x

My late night munchie stop shop x ham pizza is beautiful x also had chicken on half and it was great x proper chicken x well done again guys :-) x

Worst restaurant ive ever ordered from, food was marked as delivered and never came. After they finally picked up the phone i was shouted at by a man when i asked for a refund. Disgraceful.

Just got a cold pizza and soggy burnt cheesy chip more burnt chips in box not happy

Not happy with pizza it arrived cold, also cheesy chip was soggy and mostly burnt chips food not up too standard

Food was super tasty and well worth the price.

Excellent value Downside was states 2 drinks for munchies box but only got 1 drink so overall missing 2 drinks but still 5 stars

Food was Amazing, never had a nicer kebab!

Ordered chicken wrap, they sent Donner ..disappointing. pizza was like rubber

Chicken goujons were small. Food was decent enough overall

The meal came late nd some items were miss In my order

Still waiting, just eat stated 6.35pm for delivery time and its 7.44pm now and still no sign of food. Plus the contact number you put at bottom of email to contact if food is really late is for a different takeout called "chillies" not "hot box"

Placed order and was told it would arrive by 19:15 got to 20:00 and still no sign, Restaurant not picking up phone and also no option to cancel order on app, Absolutely disgraceful and won’t be ordering from here again

Ordered my food 2 hours ago have paid for my food still nothing and now saying the restaurant is closed absolute disgrace

Ordered from here a few times food always been good can't say much about the delivery diver who handed us our pizza tonight and it was all swashed and obviously it hadn't been held flat but when ringing up the girl on the phone was really helpful and nice

The chips were soggy and I asked for no onions in my wrap but they still gave me onions the driver was nice and polite though

The Doner meat is amazing. i will be for sure ordering again.

Food was earlier than expected which was great as we weren't kept waiting and the food was really tasty, will definitely be ordering again

FANTASTIC food great value def my new favourite place

Great food only wish would have option for munchie box to have mix off everything

Food was late getting here and when it did it was horrible. Not really any taste to my chicken wrap. Waste of money.

Very happy with order.Delivery was early and doner meat was very tasty. Will order again.

Very plain and dry, wrap served without any option for sauce or salad, just dry meat in a dry wrap!