Hong Tu Takeaway in Darlington

food still isn't here, I put the order in around 19:10 and I'm still waiting. delivery driver marked it down as delivered on the app around 20:15 but we still don't have our food.

This was our first time trying Hong Tu and was not disappointed. Nothing was too much and delivery in 35 minutes! The food was amazing and had a freebie in too.

Not the usual standard of food but still nice. not sure if maybe a different chef? and missed off the fortune cookies.

Lemon chicken was chewy and tough The sauce was awful, shredded beef was in massive clumps and didnt even recieve the drink that we ordered. Considering we spent over £40 on this it was very disappointing and we wont be ordering from there again.

the munch box was much larger than expected and filled with horribly over cooked chips and most of the other items were not much better

ribs always okay from here but tonight absolutely rotten, tasted like they'd been soaked in water for days

Food was over an hour late and cold on arrival. Shame because the overall quality of the food was okay.

Food was great , Delivery was terrible and the customer service at the restaurant although polite, just complained the chefs have too much to do on a Saturday night, it took 4 phone calls for the food to finally turn up.

Good good but took 2 hours to come

Yet again from this place something was missing from my order. I stopped using this place for a long time because of this reason but because the delivery time was quicker thought I’d give it another go but yet again food was missing. Won’t use again.

Nice food but 2hrs after ordering is not good at all.

food was delicious and hot. highly recommended.

So lovely as always - thank you so much

I normally rate this place 5* but this time it let me down. 1st I requested no onions with one of the meals and it came with Onion. 2nd one of the meals was meant to come with a side of noodle but they missed it off. I called them and they agreed to send one out. After 1 hour the food arrived and it was the wrong thing. So my meal was full but with Onion and my wife only had half a meal.

Made us wait far too long for our order

Why have I never ordered from here before? Food was hot, fresh and absolutely delicious. New favourite Chinese!

App said on route but was told when I called that was just to clear the system. Had to call twice to see where it was, when the driver did come he just left the order at the bottom of the apartment stairs. Needless to say, nothing was crispy, hot or worth the wait.

Beautiful food . Best Chinese in town

Really beautiful food again thank you so much

The spicy salt and pepper chicken wings were okay, but not spicy. The chefs speciality deep fried prawn in sauce also okay but very few vegetables with it. The duck with bamboo shoots and water chestnuts had absolutely no water chestnuts and the duck was Bland.

Such delicious food and big portions! Whole family enjoyed, and even got free salt and pepper wings with our order! Thanks so much!!

By far the best Chinese round here and we’ll 100% be using in the future. The quality of the food was fantastic. Lots of meat in all the dishes and fantastic flavours. Highly recommend.

Food cold chips reheated won’t be back

Really beautiful food, I have been searching for prawn dumplings for so long and these were exceptional! Also loved that I was able to get soy! Will be ordering again thank you so much x

Ordered chicken foo yung Chicken couldn’t be any smaller very salty Used to be a good takeaway but very bad now Won’t be back

Fast speedy service not bad food

Great food as always tasty and piping hot. Delivery service is great as well

Received wrong order unfortunately. Food was nice but not what we ordered. They have said they will deliver the correct meal, however that means one of us needs to eat separately so it doesn’t go cold!

Food was okay, customer service appalling.

Absolutely fantastic. We go to Hong Tu all the time and they never let us down!

Poor communication from restaurant, if had contacted and said was going to be late would have been acceptable. But no

Very good, will order again from here.

Have always used Hong tu for my Chinese, however after tonight I won’t be. I am really careful what o order as I’m allergic to seafood and nuts. My Cantonese chicken had prawns in and I was unaware until I took a bite. I am now awaiting antihistamines to work as I’ve had an allergic reaction and currently have swollen lips, and am bright read in the face with my skin on fire.

Abit late but the driver was lovely and the food

Super bland and really not good. The chicken was pink inside

Great food and fresh. I can definitely see it as our go to Chinese. It opens early too which is amazing with kids

Buyer beware. Make your own conclusions. Leaflet received in the door, thought I would try the special set menu. Delivery £1.75 within 3 miles. 5.55pm – Phone order made for delivery. Quoted 20mins. Shop is 1.5 miles away. Asked to change the can of Coke for a can of Fanta, told it would be extra as I’ve ordered a set menu. Fun Fact: The entire population likes Coke, nobody can say no to it. 6.40pm – Follow-up phone call made. Stated didn’t realise the kitchen was busy, had a lot of orders. Driver is 3 minutes away. When asked about a discount, they stated you are already getting a discount of 15%. I’ve paid full price and a delivery fee. Not sure where the discount is. 7.00pm – Follow-up phone call made as still no delivery. They contacted the driver, apparently hes 5 minutes away. Explained that this is unacceptable and I did not pay for this level of service. The company was not apologetic and did not offer discount or compensation. 7.20pm – I called up my local Chinese and made a phone order for collection. 7.40pm – The driver who was 5 minutes away calls to tell me hes outside. I explain I’ve order something else and I don’t want it anymore. I walk home holding my food I ordered 20 mins ago from my local Chinese shop. Google maps says it would take 35 minutes to walk to the Chinese shop 1.5 miles away. On the way, I could grab some ingredients, then cook it in their kitchen, walk back and be home before its delivered.

Ordered a chicken chow mein with spring rolls and curry sauce, food was delicious and hot very good portion. Haven’t been for a few years but I’ll definitely be back!!

The dining experience was truly exceptional. The dish I ordered was not only delicious but also arrived in record time, which was unexpected but very much appreciated. I am genuinely thankful for such a wonderful dining experience!

food was too salty.,couldn't eat it

Thank you quick delivery great food

Excellent as always, quick delivery to Aycliffe

Always hot on delivery and always on time if not they can be early

sweet and sour sauce was missing. rest of food was great

If I fancy a Chinese/Cantonese I always use Hong Tu the food is always really nice and the restaurant has an excellent menu plenty of choice. But the quality is always good 2 I had tai red curry this time. Only grumble was a bit on the watery side but was still flavoursome. I enjoyed my meal

So tasty fresh and hot. Credit to the chef and the salt and pepper chips come in a cardboard box so they were not soggy. Highly recommend.

I ordered the Salt n Pepper munchy box. it's a lot of food! a bit on the salty side rather than Spicy but good, I'll order again I think

Absolutely disgraceful.. sat for half an hour trying to call BOTH phone numbers, and both say “call active” and I mean this is me repeatedly pressing call again and again. Amazing how they earn money it is, right ignorant people they are. Plus, the woman on the other end of the phone who just says repeats “yes” after everything you say needs a bit of decency. Rant over

wauw! Best chow mein special 😋 will be ordering from here soon

Lovely food at great value, arrived on time with a friendly delivery driver! will order again :)

This is the third time ordering from here and every time has been fabulous. Best Chinese around!

been using this Chinese for years never got a bad meal always comes hot and early thank you so much we loved the munch box

Soup was inedible(chicken & sweetcorn. Spring rolls were soggy and fell apart. Prawn toast tasted like it was cooked in dirty oil ss did wonton. Dont go here worst chinese in Darlington.

food wasn't the best and still waiting for my 3.80 back for not delivering bottle of coke with order ..won't be back 👎

Absolutely beautiful food, faultless.

Enjoyed food was hot and quality was good xx

Delivery was due for approx 19:10, this was delayed to 19:30 approx, order finally arrived at 20:05, 90 minutes after the order had been placed, food had to be microwaved as just under warm. Sad as previous orders had always been very satisfactory

Wrong order all together food horrid and missed some my order out

over an hour late rang shop to ask where my order was to be told it'll be there in ten minutes which it wasn't no apology from shop or driver 👎

Order at 6pm for 8pm delivery, it’s now 8:50 and still no sign!

Fabulous , is all I can say , still hot , and very tasty

Good Rice dishes and delivery was on time. Kung Po was basically Sweet and Sour Chicken Hong Kong Style with a few cashews on the top, no spice and never seen one Chilli bit disappointing but I'll definitely try again. Thank you

Ridiculously late order. Didn’t receive my food till 9:45 - a hour after it said it would be delivered with no apology.

worst crispy shredded beef I've ever had bland and tasteless but was still crispy will not be returning

so tasty, very time. one of the best in Darlington

spot on, could be the best Chinese we have had in a while

didn't get my chips with my sweet n sour prawns.didnt want ring the restaurant just for chips

Item missing, which is getting a regular occurrence when ordering fast food

Perfect food tasty and hot fast drluvery

as always food was fabulous moved away from the area about 5years ago but still go back for our odd treat food has never let us down

perfect such lovely tasty food. 😋

Rang to order our food the lady on phone was just saying yes yes yes never repeated our order back to me.we had our food delivered in 10 mins (we live local) but that was to quick .order was wrong .rang them to explain it was wrong.there said there would redeliver my order and to wrap up the order that was delivered to my house. And they would pick it up when driver got there .that shocked and disgusted me what is going to happen to the food that got delivered to me ? Rewarmed and sold on ??? Never again will order from this place

Food was amazing once it hit here

I would sell my sister on the black market and through my granmar down the stairs to have some of this food 10/10 highly recomend

I've had 4 meals from Hong Tu .The sauces are very wartery other than that nice flavours. Salt and chilli ribs need to be looked at. There more like deep fried with no salt and chilli. Think I will try another next week.

Great food and really tasty just delivered later than expected

Best Chinese in Darlington by far. so glad I found these. the spare ribs are tender and delish. the chow mein is amazing and salt and pepper chicken and the fried rice are amazing as well.

My only complaint was not enough prawns it was amazing ty x

Great food, really tasty and huge portions. My favourite Chinese

Curry sauce came out micarave chips salty not goid food sorry

Nice and early delivery. Food was lovely. Will definitely order from hong tu agai

Always excellent service from this restraunant who we have used a number of times. Excellent meals every time. 10/10

Amazing as always, absolutely love this place

Didn't enjoy meal. Omelette was tastless and bbq sauce not nice

Food arrived stone cold.. whith no sign of any flavor.. tasted and cheap chips and pop corn chicken covered in sautéed onions. 0 star

Food was great and very tasty. We all enjoyed it very much.

Small problem but sorted quickly and efficiently. Great food!

Hong Tu..delivered on time and to usual top quality ..Will continue to use.

Paid for and my food hasn’t arrived will not be ordering from here again don’t give them your money people the women on the phone was absolutely useless was no help what so ever

Food was absolutely disgusting it had to go in the bin it was that full of grease the grease too over the entire flavour of all the food. The batter was extremely undercooked and still very soggy. The bbq sauce was full of bits where it hadn’t been mixed together properly. The ribs were tough and dry everything was disgusting complete waste of money

Having had many meals from here before, which have always been good, this was really disappointing. Chips were hard, rice was soggy and the chicken was quite rubbery.

Genuinely the best chinese i have ordered to date

Delivery speed always the best I’ve come across. Food is delicious. Best service in town in my opinion. I’ve had some shockers but these guys are great.

food was excellent, will be coming back!

I rang them to say it was late they didn’t seem to care it was over an hour late when it arrived the meat was full of gristle and I ordered a bottle of coke when opening it it sprayed all over obviously shaken up some how. Never had an issue with them before this time customer service and food was very poor and not even a sort for the delay!!!!!!!!

Love their food staff are amazing never forget anything off the order just amazing

We regularly use Hong Tu. Our orders are always delicious and the food is always hot. Quality is always consistent.

Won’t be coming back here again food was cold and gave me belly ache afterwards and the rice didn’t taste like the normal egg fried rice we normally have

Order was due to arrive at 1950 didn’t receive until 2140, delivery drive was good and apologised for being late but previously being on the phone to the woman at the restaurant she wasn’t helpful at all after a few calls she said the food will be there when it’s ready this was around 2100 about 2H 30 after the order was placed, after the delivery a man from the restaurant called and ensured everything was received and to our satisfaction and it was. Just better communication required to custome

Ordered the munch box. Honestly, the worst thing I have eaten and seen ever! It was all over cooked to the point where the chips were hollow and the rib bones were softer than the meat, then thrown into the box with zero presentation. Topped off with a full tub of salt by the taste of it. Delivery was 35 minutes late so the can of coke was warmer than the food. Wish I went to my usual than put myself through this