Halley's Pizza in North East Lincolnshire

Poor service and lie after lie... ordered food online and was told delivery would be 8.15pm. Had a text shortly before to say delivery would be 8.30. Rang them at 8.45 and they said driver was on his way.... At 8.50 got a text saying refund was not possible because driver had been stuck in traffic. At 9pm we rang back and they said pizza was just being packed and would be with us in 10 minutes so previous messages were obviously lies.. pizza finally arrived at 9.35. They did throw in a free bottle of coke but would have prefered more honesty over timings.

Apsolutely awful service - food ordered said 30 minute wait for delivery, instantly got a delay text through as soon as order was made (why not update the app with actual time in the first place!) - hour later called to see how long it was going to be if it was even coming as we just wanted it cancelled if not as only the restaurant can cancel the order, was told 10-15 it will be on the way, 30 minutes later still no sign of food, called back, got told ours was next, 30 minutes later still no food called got told it was on the way, so we are now two hours in and no food, the restaurant then wouldn't answer the phone - food never arrived I then came on here to see very very similar experience - WOULD NOT RECCOMEND!

The worst experience ever, gave us a 40-45 minute time scale but it arrived over half hour late . 💯 % wasn't worth waiting for pizza's like cardboard ,garlic sauce all over chips & not in a separate pot , it was salty & disgusting making the covered chips inedible & went in bin. Being sick in the early hours so not an experience I ever want to repeat. WOULD NOT RECCOMEND HALLEYS PIZZA TO ANYONE.

Horrendous customer service we ordered £22 of food from them and normally it arrives without an issue but after waiting 2 hours we phoned up to be told it was on its way... another hour later still no show so phoned and then to have the phone put down on us .. then rang again and the call was immediately cancelled!!!!! So we decided to call up the next day to request a refund to be accused of lying and told the driver saud he delivered it. Then started asking why we didn't sort it last night .. when we clearly tried ... then they said they couldn't authorise a refund we'd have to go through food hubs website. Never ordering from this place again!

Excellent pizza best in town, delivery can be hit and miss but I normally pre order and food always delivered fast. It's the only pizza place I use.

The best in Cleethorpes and Grimsby

Delicious fresh food, we ordered on a busy day but it was worth the wait. Will be ordering again. Thank you

Food was late, freezing cold when it arrived, garlic bread tasted of nothing! Will not order again!

Waited 2 hours for delivery, food was barely warm. Sorry to say we will not be ordering from here again.

Missing supreme pizza and a garlic sauce

Shown as delivered but never got the food not answering the phone either waste of time thanks alot

Tasty hot fresh very nice would recommend

Swimming in grease was late arriving chips tasted like they had been cooked kept warm then cooked again

Missing items past few times ordering from them yet was charged for it

Lovely food £3 delivery seems a lot though

Food was cold missing the pizza from the oder never again will I order from this place

Food was not on time but said it had been delivered on the app when it hasn’t , food was cold when arrived. Won’t be ordering again as disappointed. They also said on the phone it was round the corner when it wasn’t been waiting over half hour for the food to arrive.

Calzone greasy, and kebab had a fishy taste to it, this has been the worst meal I have ever had from Halleys

Food was lovely staff was lovely very generous portions thankyou for lovely meal

It was only late as just eat hadn't sent the order to halleys on time

The food was cold. Normally the food is nice from Hayleys but on this occasion it was cold and as a regular customer i think it may be time to change

The food was cold. Normally the food is nice from Hayleys but on this occasion it was cold and as a regular customer i think it may be time to change

I've picked this particular pizza house because I wanted a proper italian pizza, so I went by the name (Capriciosa), and the background image on the website confirmed this might be it. What has arrived is another oily, overcooked melted cheese pizza, same you can get everywhere else, and tasted really bad. DON'T make the same mistake, is is nothing close to an Italian style restaurant, you'll get the same thing elsewhere.

I've picked this particular pizza house because I wanted a proper italian pizza, so I went by the name (Capriciosa), and the background image on the website confirmed this might be it. What has arrived is another oily, overcooked melted cheese pizza, same you can get everywhere else, and tasted really bad. DON'T make the same mistake, is is nothing close to an Italian style restaurant, you'll get the same thing elsewhere.

Nice food nice warm delivery driver polite

Nice food nice warm delivery driver polite

Always always really nice from Halley's

Brilliant always great tasting. I actually mean that its never let us down. My partner has been ordering since or if not before 2009 and says the same.

Always always really nice from Halley's

Brilliant always great tasting. I actually mean that its never let us down. My partner has been ordering since or if not before 2009 and says the same.

Since lockdown we have been using Halley's restaurant and delivery for a while now and Everytime we use them the food has been spot on and never late , 3 pound delivery charge but worth every penny , and service is excellent too so I recommend Halley's restaurant and pizzeria to anyone

Since lockdown we have been using Halley's restaurant and delivery for a while now and Everytime we use them the food has been spot on and never late , 3 pound delivery charge but worth every penny , and service is excellent too so I recommend Halley's restaurant and pizzeria to anyone

Best lightest pizza doe large portions cooked perfect and arrived hot , not Luke warm Excellent

Very tasty food chicken kebab was very nice hot with tasty salad would recommend very fresh food

Our order tonight was a bit awkward but halleys got every single thing right as usual! Our favourite place, thankyou!

Delivered 1/4 Pounder cheese burger rather than 1/2 pounder burger.

Ordered a meal deal that’s three pizza which were very hot cooked lovely very much enjoyed thank you excellent service good value for money tasty food

Had another delicious shish kebab and potato wedges very enjoyable and hot great service Thank u

Food was nice I would order again

I’ve just had the best shish kebab it was on time hot and thoroughly enjoyed it all and I dont often enjoy food but they did a fabulous job thank you so much it was delicious

If you order from these jokers, make sure to select pay on delivery. After being told 3 times that our food was on it’s way with the driver, we decided after over 3 hours it had probably gone cold! So we tried to get through on the phone one last time, before heading home from our friends house, but there was no answer. We left a mobile number, yet the idiot driver rang our landline to ask where we were......... will never bother with these again, a little honesty was all I needed, would of gladly waited, if we’d known they were just running a few hours late!

Still waiting for food says it been delivered

Terrible service , we where missing items from the order . When we phoned we where told the order was in the oven however as our order was missing items it did not include oven items . Everyone's busy but just be honest guys .

Over 2 hours late told it had left the shop then rang up again and was told it had just come out the oven. Food was poor aswel

2 hour wait, forgot parts of order and food is poor!!!!

No complaints with the food, I usually can't stand takeaway pizza but it's amazing from here every time!

Absolute worst pizza I've had. Didn't even show up on just eat that was on it's way, turned up 30 minutes after ordering, so including delivery time that is a rushed job. The pizza and garlic bread was so thick and doughy and undercooked. I even had to put it in my own oven to try crisp it up a bit and it still didn't, so clearly undercooked dough. Will never order again!

We used you tonight for the first time and the very last time a real shsmegarlic pizza hardly any onions and pretty tasteless to be honestCalazone the filling was mush and dough was a massive disappointment just like a huge bread bun and not it's gone straight in the bin Left with a big sent in the wallet and s nasty taste in our mouths never sgain

Well up to now 30 mins and still waiting

Terrible service. The driver did not know where the address was. Kept hanging up everytime I tried to speak to him. Food was delayed by 50 minutes.

Deffo the most amazing pizza ever! Was massive too. Will deffo be ordering again.

By far one of the best take aways around and definitely the best garlic sauce I’ve ever had!

Very late, wrong order, cold ... never using again AVOID

Food was brilliant, timing was perfect, all round great service

Food late not happy at all all kids in bed now was pointless ordering rang shop twice aswell

We usually Enjoy the food from Halley’s. On Friday, the 3rd of August however we had a horrendous pizza. I don’t know if they’ve changed the cheese or what the hell they’ve done but the cheese was like grated cardboard and hadn’t melted on top of the pizza. We took a couple of bites and had to bin it it was awful. If you have change the cheese please change it back and let us know when you have as we won’t be eating there again until something has changed.

if you order on a friday expect a delivery on a sunday. complete and utter bollocks. not one if yer hungry.

Normally fine but will not be ordering again the chips came in polystyrene and clearly been microwaved as the chips where stuck to the polystyrene not fit to eat 🤢

I used halleys every week or so and last night was the last time I will ever use them my meal came to £13.90 paid with card but there was trouble with the payment so was told to click another payment link Barclays or something which I now know to be Datman so this morning checking the bank and low and behold 2 payments for £13.90 1 to takeaway j e or something like that and 1 to Datman who I now know have something to do with the payment system at halley’s . Rang halleys today 4pm was told to ring back at 4.30 which I did only to be told halleys only took 1 payment � so who is Datman I asked ??? There run our payment system but we have only take 1 payment ! YES but so has DATMAN your system for payments !!!!!!!!!! So that is 2 payments NOT 1 which I’m trying to workout if it is THEFT OR CARD FRAUD as I haven’t authorised 2 payments !!!!!!!!! Was told to go to the shop and he will show me they have only taken 1 payment which yes takeaway j e has taken 1 payment I agree BUT What about you payment service DATMAN taking £13.90 by FRAUD or THEFT ??????It’s on my telephone banking and I’ve spoke to my bank who have confirmed it that it’s all the same business!!!!!!!!!!!So please be careful when ordering oh and watch out for the 40p SERVICE charge they add to your or even if paying cash or card (which carries another 65p charge )

very good food very fast and hot best in town would never go any where but hallys

Tough lamb and undercooked chips

Very good quality food (poor stringy cheese), Very tasty and good portions. Will definitely be ordering from here again

best food all ways very nice best takeaway in town would never go any where but here

ordered at 6:30pm said it would be delivered at 7:15 okay that's fine got to 8:00 still not delivered called up complained said would be delivered 10-15 minutes still not complained again waited nearly 2hrs it's stupid

food was great. however I ordered 2 cans and only received one

Food was slightly warm wrote on notes for sauce on kebab which was on option when ordering aswell, nothing on them

food was amazing best I have had in a long time delivery was fast burger was cook perfect chips was nice and hot a*

Garlic bread- undercooked Pizza- base was burnt Put cheese on chips I didn't want& was charged for it Driver tried delivering to wrong address and was rude to us about it!!! Will never order again

very good food best in Grimsby by far would not use no one but hallys

proper fast very hot very nice best in town

food was absolutely gorgeous, came about 10 minutes early and was all piping hot and super tasty! first time for ordering from here but will definitely be ordering again

Food was great as usual but 20 mins late on delivery NOT ACCEPTABLE

Burnt chicken. Reheated chips. Arrived late. Won't be ordering again.

Best pizza place we have found for a long time. The thing that surprised me the most was that the chips we ordered with our pizzas were actually hot. I can't remember the last time I ordered chips from any pizza place, where they have been hot. They're usually lukewarm. Will definitely order from here again.

Delivery time was good but i ordered garlic mayo on my mixed kebab i was sent chilli ? The donner meat was cold it had to be reheated and only recieving 5 pieces of thinly cut chicken kebab on a £9.10 is shocking value for money

I ordered a cam of Coke with my food, paid for it. didn't arrive.

Food delivered late which ment food was cold not happy but cant complain about customer service as the girl was very helpful and driver was apologetic

The food was good but the delivery driver was rather rude. Never acknowledged me and was too busy on the phone to someone

still waiting on my garlic bread tho !

Great food and excellent value, will be ordering again

Lovely food,fast delivery and really good in price.will definitley be ordering again 👍

Amazing like all ways no other takeway is as nice

Chicken stunk like fish and tastes disgusting

Great food and would have been a 5 star but unfortunately the woman delivery driver had a bad attitude and didn't want to seem to listen to any directions I was giving her which caused my food to go cold because another delivery driver had to bring it he couldn't be more apologetic

Halley's is always nice if you want to play it safe and get a takeaway you know will always be nice always on time if not early! and lovey food and service, absolutely love the margarita pizza :D

Execellent service over the phone, extremely fast delivery, and good quality food. Would 100% recommend

Best food in town so nice and super fast

Burgers were a bit soggy and didn't have much flavour. Pizza was good and so was everything else we ordered.

Food was nice delivered before time stated only problem was I didn't get what I ordered I ordered a large chips and was given chicken nuggets and chips

The pizza and garlic bread (cheese) was nice just a bit over cooked, delivery was very fast

Quality food, quick delivery as always thanks 😁🍕

Great value good food as always and quick delivery

Super fast very hot food best in town would not use no one but hallys

Drink was missing for kids meal and different topping on the pizza that i ordered.

Was 30 mins late asked for no mushrooms as can't eat them and still put them in! So made a sandwich. All the food was greasy and mushed up wen it arrived.very disappointing and a waste of money!!!

30m late tonight.. says order due at 8pm still is not here 8.35pm lady in phone keeps telling me it has left the shop.. if it has then it means lts left the shop now for 30min which means it will be cold when arrives GREAT!

Great food not bad delivery time just annoyed that it states it's £1 delivery on just eat. Yet when I've gone to pay its £2.50 and I'm not even any more then 1.5 miles away. Felt like it was false advertising to me maybe trying to get a bit more money out of customer. Unsure if I would use again.... felt like I'd been lied to even though it's £1.50 still not the point.

I usually enjoy the meals unfortunately when the meal arrived it was barely warm so am disappointed with the quality this time.

All ways nice wouldn't go any where but hallys best in town

Will definitely be ordering from here again really enjoyed the pizza and kebab