Greggs in South Lanarkshire

Said it would be delivered 10 to 25mins. Almost 2 hours later it got here. Dont waste your time place is a joke

order from here if you regularly want, missing food or freezing cold food. there is no happy medium 7 out of 10 orders are wrong or freezing.

Accidentally ordered to pick up - then realised and tried to cancel online it wouldn’t let me so I ordered again for delivery - the restaurant called as they now had 2 orders - I said first was a mistake could you cancel that and just deliver the delivery order. They said ok - no refund and just eat won’t refund me- not a crazy amount of money but I’ve been bumped out of £12 so thanks for that

Took over a hour from placing order to getting it delivered think just eat have to get there drivers up to date on there satnav food cold aswell

Everything arrived stone cold.

I know it is not Greggs fault when the driver eventually turns up. However, when I state fresh bacon please, I expect fresh bacon. Apart from being cold, it looked like it had been lying there for a while, it was like rubber. Couldn't eat it!!

festive bake was a let down both me and wife tasted it and thought it was not very appetising at all won't be buying it again it was a fail by greggs in my book.

food was cold and donut was stuck to bag

staff were amazing with my online requirements thank u xxx

fast and efficient service and quality good

Steak beak was burnt and the breakfast roll was very dry and tough

it's 9.50am, I'm confused at why the hot roll is always freezing, disappointing

Ordered tea and it came without milk, the reason I ordered tea was I had ran out of milk at home so ordered one, not happy

Food never arrived. 3 hours later and just eat are still showing order as being prepared. I want a refund!

My order has not been delivered

ordered 4 pack cold sausage rolls but got 4 warm ones had to wait for them to go cold due to autism i dont like warm sausage rolls do better

food was burnt would avoid home delivery from here

Amazing service from staff. Sorted a problem out straight away. More than helpful, kind and respectful. I would highly recommend this shop.

whole thing was barely cooked, 1 sausage in the baguettes and bacon all stringy and pale.

Lovely food very hot perfect but the driv Er could of been nicer

Best greggs in ek always hot 🔥 also nothing missing lol

I specifically asked for fresh bacon in the notes and all I got was bacon that had been lying for a while. Ended up in the bin.

has a few issues in the past with things being left out on the order so put a note on asking to check everything, to the member who wrote the note back, THANK YOU! I really appreciate it.

greggs staff are apparently unable to read, this is the third time they've messed the order up and sent the order without all the items paid for. avoid.

I didn't receieve my order but said delivered

Absolute joke. What is the point in sending someone on a bicycle on a 20 minute bike ride to my house with HOT food. Clue is in the name. HOT FOOD.

I’m diabetic ordered sugar free juice got full sugar. I understand if it’s not in stock they subsidise it with another drink but if the ordered drink is sugar free plz in future subsidise with another sugar free drink or just refund the money.

one missing item but no biggy saved me eating it and maybe putting on weight 😅

a lovely member of yr staff called Meg, went above and beyond and sent some extra caramel sauce with a lovely note , as my wee daughter is autistic and has a meltdown if the caramel sauce is accidentally forgotten so meg gave us a couple extra and completely made my wee girls day! she has lovingly saved your little note. thankyou so so much, your act of kindness, has made my wee girl feel very special. and i cannot thank you enough, your a shining light and you totally rock! much love 💜💋 xx

used a coupon so really cheap and tasty

not delivered, usually have had a great experience with Gregg's

Food ok, driver terrible, all over estate, can't read or understand what,s been said or read his map

There was a missing item of walkers prawn cocktail crisps which I paid for but did not receive which is a bit of a let down

yet again it seems the greggs staff can't read or they can't manage to organise the items ordered.

the delivery driver at me to tip him. and also ask for me to pay for his parking at East kilbride Town center. km sorry but hour delivery driver should not be ask the people they deliver to for tip or packing money , I felt very uneasy he was ag my door for 5 mins and kept ask me

all the hot food was cold and the roll bread was stale

Steak baked where full of horrrible chewy meat and I never got my sausage rolls

a poor show for greggs the hot food was cold 🥶 and the sandwich was missing.....

Food cold and my drinks where spilled everywhere 🤬

I got a completely wrong order, I got a hot chocolate and some sausage rolls with brown sauce, nothing even remotely similar to my order. This is just ridiculous

Third time in a row items are missing from the order, do greggs staff know how to count / pick items out?

coffee not cappuccino. luke warm. roll cold. hash browns cold. wont order again. very poor

Ordered was quite close to closing time and they where able to accommodate our request even with some of the menu being out of stock. Great customer service

Never received the order and cant get a hold of them

wrong order received the wrong baguette ordered hand and cheese received southern fried chicke

Absolutely terrible put in an £38 order waited way over an hour and they lied it’s been deliverd

Great service, went above and beyond thank you for my order truly appreciated it x

One star due to missing items, said I would be refunded the missing items which has never happened. Poor customer service

2 bottles of juice were missing

Deliver driver was nice however greggs Forgot to include second toastie. Terrible

They had an issue with a just eat driver.

Excellent food from quality bakers as usual... Food was lovely. Thank you.

Food ruined by spilled hot drink and the delivery driver spilled it all over my carpets.

Poor service and wrong order delivered

Paid £10 for 6 bakes and wrong order delivered

I have to say the team within this branch are outstanding! Never had an issue with missing items from them, the food is always nice and hot and they leave a lovely message on the bag ( super cute ). Greggs is Greggs but it helps that the items are piping hot! Delivery is always super speedy as well which is nice! Thanks guys!

Ordered 3 meal deals cakes pizza and sausage rolls. The pizza was delivered fresh hot and extremely tasty! Sausage rolls were scrumptious! Meal deals excellent value for money and fresh tasty ingredients, I need to ask something before I ordered and phoned the shop where the manager couldn’t have been more helpful and knowledgeable on products I wanted. My order came packaged nice and correct, driver was lovely. Would definitely order from this Greggs again. Top marks! A+++

Estimated time kept changing and ended up 50 minutes later than originally stated. Phoned and was told it’s just eat who are responsible for drivers. Food was freezing and had obviously been made and waiting.

Food didn't even turn up absolute disgrace

Bacon baguette delicious & hot, toastie ham & cheese mouth watering tasted brilliant, steak bakes roasting and delicious, best breakfast I’ve had in ages and 6 x steak bake deal well worth the money. Big thanks to servers at Town centre Greggs, great job and deliver driver thanks food early, hot and undamaged cheers.

not only was it a hour or more late they forgot my sauce and wedges

Didn’t receive my Latté and the sausages were cold. Never ordering again.

Chargrilled chicken sandwich had a poor filling. Not worth the money.

Cappuccino no chocolate again. Everything else fine, always disappointed when I open the lid and no chocolate, usually OK but happened before. Always order a large and always look forward to it ☹️

Ordered a hot sandwiches. Got the cold version. Also wrong cake was sent.

Did not receive but said on just eat that it was delivered.

I’ve order Scottish Pie but they give me steak pie which I don’t like it. No refund 😥 very disappointed. Wouldn’t recommend this Greggs again.

Food was freezing and took ages

Did not receive all our order. No suasage rolls despite paying for them.

Excellent, well packaged, lovely and fresh. The flatbread was delicious. Will definitely be ordering again

Over half the items are missing!

Never disappointed by yous.... Good food, service and delivery 👌

Wrong order. No sausage and bean melt. Sent chicken bake instead.

Ordered 4 sausage rolls with the donuts and only received 2 sausage rolls!

Said food was delivered but was not

Did not show up at all. Have contacted just eat for a refund as this is ridiculous. Waited an hour to be told it had been delivered, nothing was delivered though. Want my money back ASAP

Chicken Bake was cold. Delivery driver was impatient, did not observe notice that I am disabled and take time to get to door. He left order on doorstep, where I couldn’t reach it. He, reluctantly, came back and relocated order inside porch.

Fab food as always! Was expecting 4 cold sausage rolls but they were lovely and warm. Always good quality food and 3 very happy kiddos. Driver was funny, brilliant and super nice too!

Very quick deliveryand coffee still very hot . Brillant

Food was later than expected delivery time. Food cold on arrival. Driver very aggressive nearly took door off hinges knocking even though he saw me moving to open door. Couldn’t have been any more ignorant.

Tremendous as always. Cute message on the order slip really brightens up your day!

Delivery time is good But the hot drinks all damage

ETA changed 3 times. Bacon was cold.

Love being able to order a cheeky wee vegan glazed doughnut for those days where you *really* need something sugary immediately.

cold food, wrong order. i ordered hot cookies and hot yumyums but i received two boxes of hot yumyums

I am disabled and take time to get to door. There is a clear sign to this effect. That said, I got to door in reasonable time. Food etc was left on doorstep making it difficult for me to lift. I ordered 4 large bottles of ORANGE juice. I received 4 bottles of APPLE juice.

They gave me the wrong order. Im missing a bottle of irn bru and a custurd dohnut

By the time order showed up food was cold phoned the resteraunt says the order was picked up at quarter past 7 and the guy shows it at my house just after 9

Chicken salad only had 1 tiny bit of chicken in it. Very disappointed.

I ordered an omelette roll with bacon because the Gregg’s in question had omelettes. The roll came without the omelette! Disappointing

Bacon and sauaages overcooked and burnt

Great service, food was delicious

Freezing food again same as last time I left note aswell saying hot food please 30 quid in bin again

Lovely note from leeann Great service from start to finish Will order again in the future

From ordering to it being delivered,it was perfect.

Perfect temperature and amazing taste

Received the wrong item, got a baguette instead of a oval bite

Half a coffee, spilt everywhere and over food

Food order was incorrect and staff were obnoxious and unhelpful when I tried to get it resolved.

I was sent the wrong drink with this order