Based on 12 opinions finded in 1 websites
Based on 12 opinions finded in 1 websites
Nº 150 in 225 in West Dunbartonshire
Opinions
We have been here more than a couple of times and I just love the warm and cosy feeling the interiors have got, the seating outside has got heaters, but I prefer it only during summers or when its not windy. The service can be a hit or a miss, our first experience was very smooth, we were attended and explained very well, whilst our second visit wasn't as quick and took more than 20-30 minutes for us to be attended, the staff is sweet but hopefully can work on the wait times. I would love to see a few more vegetarian options to nibble with the drinks, nevertheless we opted for Gyoza which was the only vegetarian option but was great and perfectly presented.
Vikas Singh . 2024-09-23
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Even with the bar less than half full we waited 30 minutes and drinks never came, a nice view but not worth waiting that long for a glass of whisky
Chris Chase-Onions . 2024-09-12
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Hit and miss. Went in for drinks one evening and couldn’t have had more attentive service. Atmosphere was good and welcoming. Went in at an afternoon 2 days later and after waiting 15/20 minutes for a Diet Coke and black coffee had to ask them to cancel as wouldn’t have had enough time to make it to sea plane - bar was not busy at all and another couple that overheard said they’d waited similar time and not been served yet.
Clark Walker . 2024-04-02
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Terrible atmosphere, understaffed, dirty with 30+ empty glasses on the bar. Extremely disappointed considering that the hotel professes to be 5*. Hopefully I’ll never be back.
Chris . 2024-01-05
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For the first time I visit here, atmosphere is really cosy and nice. There’s a lot of historic moments setting on the walls. Too classy tbh. The best part is sitting on the couch and enjoying the beauty of loch. Outstanding place. Quite huge and amazing decoration.
Music Race . 2023-10-02
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Great location with a huge whiskey list but staff was not friendly and never offered to assist or explain any options for whiskey. We came here several times and ate once. The food was ok but surprisingly the corn nibbles were absolutely delicious. The steak sandwich was difficult to eat as it was open faced. This bar would be so much better if the staff was engaging and offered to discuss/explain the whiskey.
Kathy D . 2023-08-10
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Not so great... Been in twice in last year or so waited on being served for twenty plus minutes on each occasion and eventually walked out, despite being a member and the bar being nearly empty. I wouldn't waste your time
Ashley Williamson-Morton . 2023-06-01
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A wonderfully traditional Scots bar based in the Cameron House Hotel. Amazing place
Glen O'Hare . 2017-12-30
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Busy bar to watch the fireworks display.
allan mckeich . 2017-11-08
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Ideally placed next to the waterfront this great venue has a fantastic bar and grill offering an amazing selection of food.
Thomas Acton . 2017-04-17
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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141 Opinions
Ordered a special fish supper which comes with salad and mayo. It was delivered in 20 minutes. Was very sceptical especially with quick delivery time. Fish was gorgeous and not dripping in grease like most chippys. Will definitely order from here again and very good value for money
1538 Opinions
Ordered £33 delivery from just which came very late due to food not being ready for Collection because restaurant was busy. I have seen deliveries sitting on the side before whilst drivers are waiting for staff to give them over. I ordered 2 milkshakes and 1 coke. I got 2 cokes and 1 milkshake so I thought I would ring McDonald's Dumbarton to complain. Female answered I told her my issues to which "get in touch with just eat they will refund you" She couldn't tell me the time it was sent out and was bothered about my issues just the "oh sorry" Contacted just eat app only offered £6.49. No point in using either as no customer care given.
1500 Opinions
Terrible service. We arrived and ordered 6 drinks and 6 cakes. 4 drinks came out 20mins later without any warning about a delay in the other drinks so we asked for the other coffees and cakes. The waitress then comes out to retake our order as it seemed they had lost the original order. Another 10mins later our cakes came which were wrong and took 10mins to sort out. Once the 4 coffees and cakes had been finished the remaining 2 coffees came 40mins after the other 4 first drinks arrived. No apologies, no explanations and cafe was not busy. New managment is needed to turn the place around. It’s not hard to complete one order before moving onto the next. Being part of the Cameron house brand I would expect a lot better service, I feel this restaurant lseverely drags the Cameron house name down.