Golden City Chinese Takeaway in Birmingham

I used to order from this takeaway quite often with no problems. However that has since changed, possibly due to incompetence. My last order included a portion of peking ribs and after I started to eat them, I looked down to see long black hairs and dirt stuck to the saucy ribs. Some had clearly been dropped on the floor and then placed into the container! this is absolutely disgusting service with poor food hygiene and poorly trained staff. Having seen the previous comments, I can see I am not alone and it has happened to others. Shame you can’t see behind into the kitchen clearly as the standards must be low. I will never order from here again based on my last experience, leaving me feeling physically sick. After finding the ribs coated in human hair, I binned everything. I advise against using this Chinese restaurant unless you like your food hairy. Unacceptable!

Best house special curry around maypole, the price is good, delivery as well.

VERY NICE food fast service used here for 30, years

Always a pleasure to deal with. Open to 'tweaking' a meal request and have been having 'Crispy Shredded Chicken with Black Bean Sauce, Bean shoots and Water Chestnuts' for a while now. Great Food.

Food was very average but the biggest gripe was that it took over 2 hours for delivery. Really wasn't worth the wait. They seem unable to cope on a Saturday evening. Furthermore tried to contact them to see what was going on but phone engaged for an hour, I suspect it was off the hook. Very poor service

This may seem like a very contradictory review as I have no issues with the food it'd actually one of the best in the area but what I do have a problem with is the service the past three or four times now I have ordered over the phone and the guy always seems to get the order wrong or add extras on and charge me for it when I don't even ask for it. It's extremely frustrating, if this does not charge I will be forced to go else where as I feel like I'm being scammed some how even though I've received the extra food but I have also paid for it. Please learn to listen to orders

Have a delivery once a week..my treat..favourite dishes are king prawn and mushroom curry egg fried rice with 2 large spring rolls / or king prawn chow mein hot and spicy..have great banta on the phone

What can I say it our regular takeaway we've never had a bad meal 😋

This is the third time we've had a meal from golden city and it seems to get better every time superb meal really enjoyed it meat was for two ☆☆☆☆☆

Excellent food and customer service as always

The food is nice and the staff are well mannered.

Just served and cooked lovely and extra sauce is never a problem.very kind and happy people and loved my food.

Best prawns noodles I had ever try.

Was nice Takeaway. Really taste. People friendly and nice. Didn't have to wait long

Theyve always had fast, efficent service and their portions are large. The crispy shredded chicken and the chow mein are very tasty.

Fantastic Meal as always. My favourite Chinese. 🙌

Best Chinese food I've ever eaten would definitely recommend to anyone top class and freindly staff

food was extremely bland and dry as well as overpriced, could not even finish the food. regret and would not buy again

Ordered from this place many times and it has always been utterly delicious, hot and well priced for the quality of food. I haven’t left a review before but I have seen some false 1star reviews on here , so I thought I’d assure you that the food here is fantastic (especially their dumplings!).

Worst Chinese food I have ever had, chicken and cashew swimming in thick soy sauce, prawns in a mass of spongy soft batter, sauce so thick with cornflour was inedible all with a sackful of MSG, girl serving only interested in phone orders ignoring paying customers...I Could go on....an affront to Chinese cookery

Aquí está el anuncio público de Golden City.

Tenía varias comida para llevar a lo largo de los años y todos estaban deliciosos. no siempre obtienen las galletas, por lo que necesitan mejorar eso, pero no pueden criticar la comida. Excelente relación calidad-precio. En Gales, obtenemos la mitad de la porción y menos ingredientes, por lo que siempre es bueno obtener una buena relación calidad-precio con el sabor correcto.

Found hair in my food. Complained to the owner and they didn't even have the courtesy to apologise, and banned me from their shop!!

Do not recommend Food - The last order I found two strands of black hair, and im blonde. The food was dry, overcooked and sometimes still raw. Worst takeaway food i have had. Even gave me food poisoning!! Service - extremely rude, unfriendly, refusing refund, screams/shouting from the kitchen, one of was a child, kinda weird and wouldn't you think not safe ? don't know if they simply didn't like me, because the other reviews commend them for their good customer service.

When I am over this way I have to get my favourite chicken curry and chips

Esto sucedió el 16/08/2019. Mi esposo y yo ansiamos algo de comida china. Ha pasado un tiempo desde que fuimos a la ciudad dorada que los chinos llevan. Tuvimos que tirar toda la comida (explicada más abajo). Ambos estamos en el hospital escribiendo nuestra reseña desde nuestras camas de hospital. La comida de Golden City nos causó una intoxicación alimentaria grave, y terminamos en A&E. Junto con los síntomas habituales de intoxicación alimentaria, el centro de mi pecho repentinamente tenía mucho dolor, estaba pálida, húmeda, con fiebre de 39 c. Me operaron el corazón hace unos años. Y el dolor que sentía en mi pecho, era muy similar al dolor en aquel entonces. Estaba entrando en pánico, preocupado de tener otro ataque al corazón. Sin correr riesgos, nos dirigimos directamente a A&E. El alivio que sentí cuando el médico me dijo que no estaba teniendo un ataque cardíaco, me pareció que podía respirar nuevamente.También les contamos sobre nuestros síntomas de intoxicación alimentaria, hicieron lo suyo y, mientras esperaban algunos resultados de las pruebas, una enfermera nos preguntó a los dos de dónde era la comida, Golden City, respondí. Luego me dijo que recientemente muchos pacientes han llegado con intoxicación alimentaria después de comer de la ciudad dorada. Mi comida estaba cruda y cruda: gambas, carne de res y pollo. Chow mein simple de sabor funky, sabía agrio, a mariscos y olía a pies. Después de comer 3 bocados, la peor decisión de mi vida, no me sentía muy bien. La comida en general solo tenía este extraño regusto químicamente. Tiró eso a la basura. Costillas a la barbacoa, fueron quemadas, carbón quemado, y había muy poca carne. Estafa completa. Llamamos a Golden City, explicamos y pedimos un reembolso. ¡La mujer con la que hablé fue tan grosera, no se disculpó y rechazó cualquier tipo de reembolso! Un hombre comenzó a gritar en el fondo. La mujer dijo que no había reembolso porque podríamos haber manipulado la comida después de salir de la tienda. Entonces ella dijo, estás en la lista negra. Yo era como qué? ! ¡La ciudad dorada debería cerrarse para siempre y contratar a un chef que realmente pueda cocinar!

Esperé años mi comida, ¡como 40 minutos! ! y se equivocaron de comida. Así que más espera. ¡También hubo muchos gritos! La comida era suave, fría, poco cocinada, cocinada o cocinada la noche anterior y recalentada. El arroz frito con pollo estaba muy aceitoso y el pollo estaba frío. El arroz estaba tibio, pero el pollo estaba frío. . . ¿así cómo? en serio, como? . También pedimos el langostino foo yung, (después de leer las críticas de otras personas). Tenía muchas esperanzas para los jóvenes, mi único comentario es, langostinos medio crudos. ¡Todo fue directo a la basura! No me voy a enfermar. Tal vez tienen un nuevo chef? o gerente? desde la revisión de 5 estrellas en febrero. porque su chef no puede cocinar, la mujer que tomó mi dinero tuvo un problema de actitud y no me devolvió el dinero, la mala comida y el largo tiempo de espera.Evita este lugar personas.yo

Golden city on Highters Heath Lane, has been our go to Chinese takeaway Friday dinner for years. But recently the quality of customer service and, standard of food has changed so much, we're really upset and really miss the old Golden City. Rumour has it that they changed their chefs. Some of the problems : - The ribs have hardly any meat on them. - A few times this year a plain portion of boiled rice was like eating sand! So crunchy that it is not consumable, and once or twice we had some half cooked, half raw rice. Absolutely disasterous. - A lot of the food have become really oily, like the egg fried rice. I don't know how they can mess up on egg fried rice. - we found hair (human hair), in our food. First time was in Feb, black eyelash in the peking duck, second,May, long black hair in our chow mein, and third time July, another long black hair in the fries 2019. Complained to owners, but they don't speak English, so the cashier dealt with our complaint. We wanted a full refund, obviously, but we instead were accused of setting them up. They refused a refund and angrily told us to leave. Two other issues worth noting is, there is a lot of screaming, raised voices, a very angry toned male in the kitchen. I may have misunderstood the situation, and that what I heard was just normal conversation? Why so loud though. They have a child running around the business, yes, a child, she's about 5? maybe 6? During one of my visits, I watched a small, skinny girl randomly going in and out of the kitchen. I have two 6 year old boys, and as a mother I would never let them in the kitchen when I'm cooking. It's a hazardous environment and so dangerous, I was speechless. I asked one of the employees and she said, she's an only child, gets bored easily, so shes always trying to get her parents to notice her. There's no heating upstairs, not even an electric heater, I honestly don't know how they survive winter! She also said that the dad is really petty and cheap. He's so cheap that their dinner are either rejected orders, produce expirying soon, or the cheapest food items when grocery shopping. She's seen them eat rice with just broccoli, rice with tasteless chicken, and just an egg. No wonder their daughter is so skinny. My heart aches so much for their daughter.

My friends and I, ordered several dishes from golden city, to kick start summer break. During the early hours, two out of six friends, became very sick. The morning after, my three friends and myself also became very sick. We had symptoms of excruciating abdomen pain, nauseated, vomiting, as well as extremely painful bowl movements. We were hoping the symptoms would calm down in a few hours. However, two of my friends went to and because their symptoms became worse. Following this incident, we called golden city, explained what had happened and wanted a refund. We also said, we have proof of being admitted into A&E, should they need it. They, golden city, we're incredibly rude, raised their voices,unapologetic, and refused to a refund. We asked to speak to the manager. While we were waiting, we heard a lot of shouting, screaming, metal banging noises, and maybe arguing? The manager refused to address the situation, and to our disbelief, and shock. We were told we are banned from their take away!That was one of the most irresponsible, rude, and unprofessional behaviour I have ever experienced.

Service is excellent. Lady on front is very friendly and helpful. Most of all... I love the food. I pass so many Chinese takeaways and restaurants, just to eat their food. Recommend it to anyone who appreciates good food and amazing flavour.

Encontramos esta búsqueda de comida china en Google, ya que nos resulta difícil encontrar una comida china decente con una buena calificación de higiene alimentaria cerca de nosotros. Tuvimos que viajar un poco en el coche, ¡pero sin duda valió la pena!Pedimos un king gambas chow mien, 2 king gambas foo yung, pollo al curry, pollo frito arroz, bolitas de pollo en salsa agridulce, costillas de barbacoa y 2 porciones de papas fritas.Teniendo en cuenta el tamaño de nuestro pedido, tuvimos una espera razonable de unos 20 minutos, con toda la comida recién preparada por un chef. El pedido llegó a unos 35, no demasiado caro.El miembro del personal detrás del mostrador fue muy amigable y accesible, nos contó sobre todos los platos y también un poco más sobre el chef.Conseguimos la comida y condujimos a casa, para servirla, con muchas sobras también. Toda la comida fue abundante, sabrosa y adecuada para todos los gustos de nuestra familia.Sin duda recomendaría esta comida para llevar, y sin duda volveremos otra vez!

Arrived and ordered a duck chow mein for takeaway. We had to wait an hour for the food in which time I witnessed a number of incorrect orders and frustrated takeaway customers. Looks okay for eat-in but AVOID FOR TAKEAWAY - VERY POOR SERVICE!

Fantastic food, great menu....fast service

Fantastic food. All dishes we have tried have been very tasty. Highly recommended.

There was four of us eating we had special curry Singapore noodles chicken bbrocolli sweet and sour chickens all with fried rice there where no complaints food was fantastic.

Truly awful experience won’t be ordering again. Wrong order, food was cold anyway and no refund offered just told was our fault Yeah our fault for ordering with such a shocking establishment

The place was nice and the service was fast the meal was great.

Nice food and very clean place, would definetly recommend to anyone. Staff are polite and helpfullll

Best Chinese by far! Amazing salt and pepper chips and the staff are always helpful!

Had a chicken chow mein with no chicken in will not go there again so bad had to take food back

Desde entonces trasladarse a la zona, mi novia y yo estuvimos comprando comida para llevar China después de un año o así, ya que no estaban satisfechos con los platos de calidad pobre. Yo topamos con el Golden City recientemente y ya estado allí 4 veces y han sido muy satisfechos con el gran sabor y precio, así que ahora está de vuelta para llevar chino en el menú!

better den all we tryed around here

Been looking for a decent Chinese take away since I move into the area and came across golden city. Was not in the mood for much just fancied some BBQ Spare Ribs in sauce and my ohh my days what a great choice not had ribs that good in ages will defo be going back here for more Chinese delights soon.

the takeaway is now under new management and definitely improved! Yesterday we enjoyed some delicious seafood, chicken satay and BBQ ribs dishes. Even the free prawn crackers had a different lovely taste than before. Well done! Would recommend it to everyone.

Had a lovely meal here. X chow mein was lovely and I had scallops stuffed with prawns which were lovely and served with the nicest broccoli I have ever tasted. Staff were very helpful.