Gidi Grill in Dundee City

First of all, the positives. The food was brilliant: delicious, well presented & hot (in both senses of the word!) So, thank you chefs. On the other hand the service was awful, with one exception: the young Asian lass who brought our drinks was lovely & we wished she could have looked after us the whole time. So what was the problem? First of all, we arrived and were 'greeted' without a smile or any sort of welcome -- just shown to our table as if it was all a bit of a chore. Not a great start. After that the food & drink orders were taken without any sort of interest. No smiles, no chat, & minimal eye contact. It felt like the whole thing was just a nuisance to them, and throughout the evening too. When it came to paying the bill, my wife said, "Can you please add 10%" to which the waitress responded, without even looking up, "OK". That was it. No smile, nothing. (When I asked my wife why she wanted to leave a tip she said she was thinking of the chefs & the one nice server we had.) Other reviews refer to good service, so maybe on 26.9.24 we were just unlucky. Despite great food (which merited 5 stars btw), we'll not be back on account of the unforgettable 1-star service. Worst we've had in a long time.

Booked but would have been able to get a table, despite being local had never been, well I certainly will be back. Friendly greeting and even though one of the waitresses was being trained it didn't prevent great service. Food also spot on, the right amount of heat for me. They have a private dining area which I enquired about and booking seems simple and can't fault the location...

Fantastic food and service from start to finish. Would highly recommend 5 star service and good Thanks for a pleasant evening

My girlfriend and I decided to go here for our one year anniversary dinner. We got 2 pints of coke which cost £3.95 each. I got cauliflower wings (£7.95) to start and my girlfriend got jerk sweet fire chicken wings (£8.50). I thought my starter was quite greasy and the dip was an acquired taste. My girlfriend thought hers was fine but nothing special. I got the rasta pasta (£13.95) for my main and my girlfriend got the slow sizzling sticky smoked pork ribs (£23.95). I didn’t really like my pasta and ended up leaving quite a lot of it. My girlfriend thought the sauce on the ribs was tasty and that the portion size was big. The staff were friendly and we appreciated the male member of staff asking us how many years we had been together - we didn’t feel judged as a lesbian couple. We also thought the decor of the place was really cool and there was good music on too. Overall, probably wouldn’t return if ever in the area again as it’s not to our taste.

I want to start by saying that the staff were really nice and I’m not wanting to take away from their manners. Whilst the food was good, we were missing a couple sides which weren’t delivered until after our mains despite informing the server multiple times that we were missing the items. Furthermore this booking was made for my mums birthday lunch. I live in aberdeen and my family in Edinburgh so we all travelled a significant amount for this booking and so that I could have a meal with my mum for her birthday. This was noted on the booking and communicated again to the staff upon arrival. A cake with candles was also supplied and we requested that this was brought out at the end of the meal as a further surprise for my mum. Nothing spectacular needed, just for it to be served with some plates for us to divide up ourselves. After the mains, my dad went up to request it was brought out. After 15 mins of it not being brought out, I went up to check on where it was as we were conscious of time. After 30 mins of it not being brought out and no staff coming over to us within this time we had to leave due to timing issues. This was disappointing as the situation was communicated to the servers multiple times and when further asking we were told that they were busy (which is fine) but they were “just bringing it out”. Throughout this time we watched staff clear and clean multiple empty tables. Bit saddening that empty tables deserved more attention than guests still seated. It was busy Sunday lunch with only 2 floor servers on so I understand some wait and that more staff was probably needed so that it wasn’t overwhelming for the staff on but after communicating with the restaurant directly about the situation I was told “she would have eventually gotten to it, but it was longer than you were willing to wait” - this couldn’t be any further from the truth as again we waited 30+ minutes and checked in with the staff multiple times. Extremely disappointing reply to feedback we gave about our experience.

We were looking for somewhere special to eat and, following a recommendation from the Hotel we were staying at, we went to Gidi Grill. Mo made us feel so welcome when we arrived and after a superb meal I said to him the 3 things that make an enjoyable evening out are: the food, the service and the atmosphere. They excelled at all 3.

Amazing service. Great atmosphere. Amazing food. Highly recommend. Rack of ribs was delicious! Will most definitely be returning!!

What can I say, dissapointed, second time in 3 months had to send fish dish back to be cooked thoroughly,used to be very good but think they are trying to get as many services out as possible,sacraficing quality for quantity. 2nd time just took prawns away to be cooked left rest of dish to get cold while waiting for food to return.

Molto piacevole. Servizio cordiale. Piatti buoni, io preso basket di pesce, mi aspettavo meglio ma buono, saletta riservata per un gruppo di amici. Ci tornerei.

I had an amazing rack of ribs. Very tasty BBQ sauce. Great service and friendly staff. Can only recommend! 👍🏻👍🏻👍🏻

My meal was okay but my friend meal tasted burnt. Server was not helpful. Only asked us once if we wanted drinks. When we didn't want dessert etc immediately after main course not asked again. When we asked for the bill the guy did apologise but said it was because they were busy. Nothing like it used to be and just very fast food place now.

Amazing experience from start to finish Excellent service and our server William was absolutely fantastic very personable friendly and super helpful Highly recommend

Excellent food & service. Great menu choice. Cosy ambience, friendly, welcoming staff. Can’t wait to come back! See you soon

Very fast and friendly service, the food was amazing! Would recommend to anyone, the food was delicious and came very hot and tasty

Excellent food, waiter Wllliams was very polite and cheery. Surroundings were great. Seats were comfortable and toilets clean.

Heard about the Gidi Grill from a friend who highly recommended we try it. We took their advice and popped in for some lunch. We opted for their 2 course £17.99 lunch menu. It was great. Friendly service, great choice of food/drinks and it all tasted great. Will definitely be visiting again.

Food and service was fantastic 10/10. Would highly recommend a visit to Gidi Grill if you’re visiting Dundee and fancy a meaty dinner! William was great!

Whilst we were out and about today in Dundee, we asked one of the assistants in a shop we were visiting where she could recommend for a special meal tonight as it was my wife's birthday. She said Gidi Grill, City Square , she in fact said she and her husband were going there tonight for a special Valentine celebration meal. We called in at lunchtime to see if there were any spot left for tonight fortunately we managed a booking which was great as it is my wife's birthday, What a find we had a lovely special Valentine shared meal which my wife and myself enjoyed very much, great service very attentive staff, when paying the bill I mentioned to William our waiter it was my wife's birthday today and just as we were leaving the staff produced a special sweet treat for my wife and they sang and danced Happy Birthday, what a great touch to end a lovely day. Many thanks to the lovely staff in Gidi Grill for ending a lovely memorable day. When back in Dundee we will definitely be visiting Gidi Grill.

Whilst the staff were all lovely the food was not up to the scratch. I understand the pressures that a kitchen can experience but unfortunately we visited on an off day.

Love this place. Best restaurant in Dundee. My favourite is the chicken Caesar Salad, with sweet potato fries and gidi green sauce.

I arrived at the restaurant to chaos at 7pm. Stood at the desk with staff running around, nobody making eye contact with myself or the other groups waiting. After ten minutes I was addressed and taken to a table, but the service was very slow. After about 90 minutes, we were served food. A huge group of intoxicated guys sat next to us, and the restaurant became carnage. After our mains, we had coffees. We were about to leave when a fight broke out amongst the drunk men, and one of them fell against my table, forcing me against the wall. Staff threatened to call the police, but didn’t. They were also making jokes about the fight, but to be honest, it just seemed like an inconvenience rather than a serious incident. Obviously we then just left our table, paid at the desk and left. The food was okay, but the portion size had shrunk. A main course at over £25 was not enough food and an extra course was needed. We really didn’t want to stay though. I have been previously when food was of much better quality, and it seemed like the kitchen was stretched. Overall, the restaurant is just chaos. It’s similar to Nando’s in style, but unfortunately I would not return since I felt a bit shaken. Ironically the drunk fight was because one customer didn’t want to pay for undercooked chicken. The staff didn’t really deal with him well and were arguing back, although he was a horrible customer. The horrible customer didn’t offer to pay for everyone else’s meal he had ruined, despite the fact he thought he shouldn’t pay for is own meal if someone ruins it!

Lovely place to eat, friendly staff and tasty food, my only one niggle was the menu could maybe offer a bigger selection.

The waitress was phenomenal with blond hair x food was excellent. Defiantly recommend and will be back in the near future x

We were there to celebrate our 43rd Wedding Anniversary, staff were amazing as always, food was out of this world. Thank you the full Gidi Grill Team, you are all fantastic and we love coming here. Thank you. ❤️❤️❤️

Excellent setting right next to the famous Caird Hall in the city centre. Food was fantastic as was the service. Minutes from ordering the food was in front of you. Could not recommend this restaurant enough. 10/10!

Amazing restaurant and can't fault a thing. From the reception at the front desk till we finished everything was on point. The tall waiter in the trendy blue jumper sat us down and went through our pre order. He was so good at upselling. We...

the food was amazing and fantastic customer service , they put effort into making the food absolutely incredible!

Holy flip!! The food excellent! Service 10 out of 10. 100% recommend, defo best place in Dundee!!! 😉😊

HOLY FLIP THIS FOOD ABSOLUTELY FLIPPING BANGED. AMAZING SERVICE. NANDOS WHO? #blessingsthegoat.

Amazing service. This baby named blessing i me with impeccable skill and finesse . I was alert in awe with their young man’s skill and Ithe varsity if this food.

Amazing food, service was fast. Nice environment with good staff. I had meat masket with side. Fish cake starter and rum cake for desert. It was a family dinner. I recommend gidi as the place to have tasty and nice meal. Massive difference to other...

Back again as the food is sooo good. You cannot beat the Mac cheese and jerk chicken, it’s the best there is, my partner had that along with chips too, these chips are cooked to perfection. My partner said they are fluffy on the inside....

Came here for a nice family dinner night out and was not disappointed. Recommend by my brother who spoke very highly of the place and the food was amazing, as was the service- very lovely people. Only mishap was the child’s steak was overcooked from...

Great food and great service. Definitely something different, worth a try and would definitely be back. Cocktail menu also lovely!

A great place to eat, the staff were very friendly and helpful, the food was lovely, well dressed on the plate and a good portion, a good selection of drinks available, my wife loved her cocktail.

Excellent food, excellent service, tasty cocktails, and decent prices. The gourmet hot dog with chili is great. Would go back.

Always spot on! Food hot and glorious! Came in with a party of 20 as was a family celebration and had no problems at all. Amazing service as always

Good food! Great Service. Best place in Dundee would definitely recommend. Best cocktails ever!!!!!

Best place to eat in Dundee, wouldn’t fault Best service with welcoming smiles and food was amazing

Found a hair in my main meal. After showing it to a waitress they abruptly left without a word and five minutes later came back and said they could make another. Entire table were treated rudely by waitress for the remainder of the night and...

Waited an hour for a burger that arrived cold. My boyfriend was then served sweet potatoe fries which he did not order, and then took half an hour before he received the normal fries which he originally ordered. Staff did not seem to care, very...

Went to Gidi Grill with my husband and two children for a family meal. Staff acted very cold towards us the entire night. Then received the wrong order 3 times, by which point the meals were cold. Staff said there was nothing they could do...

Went there with my work team for our Christmas meal. It was my first time going there. The food was good. The restaurant was quite loud, and it was very hard to hear my colleagues talking. I ordered a cocktail, which didn't taste like alcohol,...

I have been a few times to this establishment, every time I cannot fault it! Service is quick and hot! The quality has been 5 stars every time! My go to is jerk chicken burger, smoked cheese and sweet potato fries! If you like what...

Booked back in October as knew this time of year would be busy. Arrived ahead of my booked time of 7pm and joined a queue to get into restaurant. Eventually reached the front of the queue at 7.15 ( all the people before us had...

OMG, I am a regular here at giddi grill. The service is great even on busy nights, the staff and team always look after you. I normally go for the jerk chicken and I recommend it to the party I was with and they all...

Awesome! So surprised there was a restaurant this good in Dundee. The fish cake has a nice kick to it. Will defo come again.

I went for my birthday as we usually try different restaurant every year. Try this one tonight which was very busy, and lively menu African feel I would say portion size was small but tasty. Enjoyed everything. Also had dessert. Lovely evening sells drink I...

First time visiting this place, met by a very pleasant attendant who was embellishing a very trendy Christmas jumper. Decent menu with a good selection, I went for the Soup that was available in either mild or hot, I sapped out and went for the...

Burger had a hair in it. Showed waiter who agreed and said he could see the hair in it, but had to scoop it off my plate with his bare hands onto another plate to show the chef? Waiter could then not find it (as...

Excellent meal. Food order & service was quick with friendly staff. Professionalism is outstanding. I strongly recommend this restaurant.

Excellent food and very quick service. We chose the Christmas menu which gave great options and really showcased their menu. Great meal with friends.

Such a fun night out with great food. Everyone cleared their plates. Service is attentive and friendly. Will be back.

The food, staff and atmosphere was truly outstanding I would definitely recommend for all occasions.

There was such a relaxed and friendly atmosphere, food really tasty staff very welcoming. Fab night!

Food was delish! Lip smacking , spicy and topped off with great cocktails and rum. Service was spit on, already looking forward to next visit . Thank you

Food was outstanding, I’d recommend the half chicken fillet with the BBQ Jerk sauce 🔥 Great place for families and friends

Staff welcoming. Great menu (lots of afro-caribbean dishes, totally delicious!) Waitress was very efficient (we were a table of 7). Lots of people around us enjoying themselves. Super location - right in the City Square .

Service and food was great for a mixed family group with varying tastes and diet. It all added up to a pleasant pre graduation experience.

Great service, amazing staff and yummy food and drinks. Lovely atmosphere and good music. For all occasions.

Amazing food, cocktails and service (especially for intolerances, our waitress Chloe knew exactly what she was talking about)

Received a voucher for Xmas last year and was aware that it was away to expire. I really do not know why I waited so long to use this. The food was absolutely something special. I had the macaroni with jerk chicken and the other...

I did the 2 course lunch deal and it was perfect! I got the steak sandwich and the rum cake but the whole menu looked so good it was hard to choose. My food was delicious and it was great to branch out from British...

Had a delicious meal prior to attending an event. Amazing server Williams who was so attentive and friendly. Would certainly recommend and will be back again.

Decent place to eat, had a pretty good burger with nice relish and nice chips. Interior decor quite novel, service really good.

This was our last attempt for a booking in Dundee prior to a music event at the card Hall. We are glad that the Gidi Grill could find a space for us as all aspects of our experience were excellent. We had booked for 05:30pm...

First visit and food was great but the staff were the highlight. All really friendly and super attentive. Thanks especially to Williams. Will be back for sure.

An amazing venue, friendly staff and delicious food… 5 star!! A true African experience, took us back home for a few hours while we enjoyed our lunch, as a South African family.. We will definitely be back!! The Taylor Family, Glenn, Andrea and Brooklyn

Brilliant service, great food and outstanding overall experience. We will be back that’s for sure !! It’s great to get the taste, warmth and hospitality of Africa which takes us back to our home country. Appreciate the fact that the owners are always front of...

Visited with a friend and we both really enjoyed our meals. Loved the interior, service was excellent too. We had the Ital veg stew which was nicely spiced and definite Caribbean flavours along with a roti. Friend had city quay nachos with chicken. This came...

Excellent food and super fast service. Maybe service could be a bit slower to give a more relaxed experience to the diners ;) The meat n fish basket was worth it and the charcoal grill flavor with their green sauce was out of this world....

Great food, quick service. Everybody was polite and well mannered. Would definitely recommend to friends and family and return.

Amazing food, brilliant service. 10/10. Would highly recommend for work nights out or even just a meal out with family.

The place is wonderful and an absolute spot for us to chill! We came here whenever we can! The food is great and a delight!

The food and service was amazing and William was a great server. Would definitely recommend for a nice Dinner.

Absolutely amazing! So flavorful and delicious. We had seafood, a burger, and a meat basket! It was the first time my partner and I had West African and Caribbean food and the flavors are unmatched! Make sure to also ask for some ginger beer too!

Great place, great atmosphere, excellent food and above all the best service you can get! Strongly recommend to go there

Fantastic food. Amazing staff. Really great atmosphere. We had a great time. Thank you. We’ll definitely be back. 5*👍

Weekend trip to Dundee. Fantastic meal at Gidis grill! Food, service & atmosphere was great. My friend is celiac & nothing was too much bother for the proprietor Mo & his team. Definitely worth a visit next time you’re in town.

Fantastic food and atmosphere, as usual!! We had a late Saturday night booking, the food was served quickly and was really high quality! We had our old faithful jerk chicken and BBQ chicken as a main, it never fails to impress! Our cocktails (both strawberry...

Great location. Staff very knowledgeable and attentive. The food was really amazing. Did not have to wait long for our meal. Piping hot. Free parking after 6pm round the corner. No complaints

Had a great 2 course lunch here today with quick service and lovely staff thanks for all your help even taking a friends photo of us together x

Atmosphere was great. The food and drinks were amazing as usual. It’s definitely a firm favourite for a date night.

Not only the best meal while in Scotland, but the best meal I have had anywhere in a while! After all a man cannot survive on fish n chips alone:)

The restaurant was spotless, the staff friendly and helpful. The food was the star of the show, we had a mixture of Caribbean and African foods and was so good very authentic, very tasty. We will definitely be back.

Was quiet when we arrived so the waitress let us choose where we sat. Chose a seat by the window, waitress was friendly and food was fantastic as usual. Both opted for meat baskets, so much food and great value. Continues to be my favourite...

The food was delicious. Service was super friendly. Quality the same every time. Definitely coming back!

Been eating here since it was based down at the city quay. I was concerned when they moved to the bigger establishment that the standard would slip, but it has always stayed amazing! The cocktails are huge, the chicken is always juicy and the brownie...

Brilliant service. Very polite and friendly staff and the food was delicious. Would highly recommend.

Excellent as always. Chicken was beautiful. Jollof rice was full of flavour. Great place for any occasion and with any company. We always come here when visiting Dundee.

Great place. Lovely atmosphere and super nice and fun people and staff. The food was absolutely amazing and so enjoyable with such good music playing aswell. 💕100% recommend. 👍🏼

It's all about the food, All fresh prepared,, juicy tender fantastic tasty meats and seafood, Great restaurant, good service, great prices for high quality well cooked food, our family of nine all very happy thanks for a great night,

1st time visit with 2 friends on a busy Saturday evening, booking advised, we sat outside. Ordered a bottle of wine while we looked at the menu. Ordered calamari rings, jerk bbq pork belly.and hot pepper pot soup as our starters. Mains we had Caesar...

Great lunch, all the food was delicious and very well presented. Great vibes in the resteraunt, a definite go - to when searching for African - Carribean food!

Had the seabass for the 3rd time and it was brilliant!! Everyone loved their meals and the cocktails were great also.

The food is tasty, the service is pretty good and the prices aren't too bad either. I was disappointed that the only beer they had on draft was St. Mungo's even though they had a Peroni tap. All-in-all a decent restaurant, and one I would...

The staffs are amazing and friendly even though it’s very busy. They greeted us at the door with a smile. The service is very good. They served the food quite late though (it’s understandable it’s very busy) but it’s worth the wait. The food are...

Booked a table for 12 for a Thursday night out. We were placed in a separate area which allowed the group some privacy. The staff were brilliant. Having pre ordered, we were given a chance to amend our orders. The drinks were served promptly, and...

Expected a delicious meat and sauce experience and it delivered. Very hot and fast service, if a little rushed and not so happy waitresses . There was 3 of us, 2 of us were happy with our mains and the third didn’t find the steak...

Lunch was nice. Not great. Staff were absolutely fabulous, attentive, accomodating. However the prices were far too high. A prawn skewer £9.50 has a couple of bits of onion and pepper and only 2 prawns. We had house salad. Leaves with a bit of pumpkin...