Fromajio in East Renfrewshire

Shabaz top tier customer service

foods amazing 🙂 more cheese sauce on everything needed 🤣 ,,but well recomended

We've been waiting over two hours now. Can't comment on the quality of the food as it hasn't arrived.

This order also took over 2.5 hours to arrive. Completely unacceptable.

No food delivered. Waited for close to 3 hours. Heard nothing other than the generic "order delayed" message and then showing it as delivered. No update from restaurant. Tried to call the restaurant twice but it went to voicemail. They never returned my calls either. I had past bad experiences with this restaurant and very delayed delivery times but this just takes the cake. Shame because in the past the food was pretty good but I'm not gambling again on the delivery times.

waited 2 hours, the delivery time changed twice during that. couldn't get ahold of the restaurant at all, then eventually it came. soggy fries but everything else was brilliant

order took 2.5 hours and the whole order was stone cold and not edible

it's now been 2.5 hours and my order still hasn't arrived, called for an update and was abruptly hung up on. im none the wiser as to when my food will arrive or what has caused the delay. never ordering again

Food was barely warm, but we air fryer heated it up, and it was delicious, not greasy, and the "Bad boy" burger was very filling 😋

Shabaaz was very kind great customer service

Very friendly staff, order was fresh and warm when I got home and was super tasty, will definitely be my go to for burgers !!

Burger was excellent! Turkey bacon is class! Highly recommend £10 meal deal is top value Nice service

Absolutely raging. Never ever order from here it'd a mess set up!! My wee girl bordered surprise food for me as I was just out hospital. They took money and did not deliver! She's been robbed. Awful setup and terrible service. AVOID!!!

Top place top food always happy with everything

Food was hot and delicious thank you

at the time of writing, it has been an hour and a half and food has not been delivered. avoid if you are short on time.

Bang on ! Was sceptical to try due to some reviews but blown away , very close to eating in USA … reminds me of the early days of when Buddy’s in southside first came on the scene. Super friendly driver and on time . Will order much more next time .

Delicious food and lovely staff.

I wouldn't order from here again absolute rubbish. can't even cook food properly and also can't read

Very bad quality. Bad smell of the food.lot of mistakes

Amazing service got the buffalo burger and shabaz was great as always!

Food was cold and the nachos didn’t have cheese sauce as advertised on the menu

Fantastic service, guy was really friendly, great food, definitely will be back

was good but a bit cold would have preferred it warmer

Always very fast, food is nice and shahaz is lovely too

Fantastic food and super friendly staff

Over 2 hours waiting for food to be freezing and stale 40 pound order !!!!

We waited over 2 hours for our order we then had to go down to the shop as we never heard anything further about when our order would arrive and the food still wasn’t ready waited in the shop a further 25 minutes and finally got the order and it was missing items. Will not be returning. Not the first time we have waited long for food here but this is the worst.

Did not show. No contact from restaurant and phone number ringing out. Total waiting time before contacting just eat was 2 hours 15 mins. Terrible service. Would give zero stars if I could

Received confirmation of my order at 19:12 order didn't come until 20:55. food was cold, brought the wrong drinks ordered 😒

Food was cold !! Not the best taste at all either!! And Barr’s cola instead of Coca Cola….i mean poor quality and gals advertising

Everything was perfect so fresh came in a fair time and had a 40% off offer on which made us choose here and will defo be back !

Delivery was two hour late but food was recieved… delivery man put delivered status even before he delivered

when we received our order it was cold very disappointed with fromagios tonight

Went here with my wife and children today for unplanned meal and was very impressed. The food was excellent, we both had a smash burger and Philly steak and kids had chicken burgers and chips from kids menu. The food was excellent, kids really enjoyed their meals and our own were great too. The service fro. Shabaz was second to none and cannot praise him enough, so helpful and accommodating and was pleasure to meet him. Certainly plan to be back. Imran B

The driver was incredibly rude to my friend

Edited - got contacted to help with service. Really poor service, food was delivered cold, burgers sauce was cold, to chew the burger bread was a challenge in its own. Chicken ordered for kids was cold. It was really a bad experience.

Amazing service, beautiful food, nice and relaxing atmosphere.

Ordered food, waited 2hrs or so. Nothing, called them up, hung up on me and then wouldn’t answer. Had to use another phone to call so they didn’t recognise number. Then they put me on to the worlds rudest driver who refused to bring our food because he didn’t know our particular area very well and was worried he’d get lost ??? He clearly hasn’t heard of a sat nav or is just really poorly suited to his job. They refused to fix it. Driver said he wasn’t bothered we were losing nearly £40, n o b s c r a t c h. Not getting a refund either. So, good never came and we are never getting our money back

Got takeaway. Service was very friendly. Tried the Heatwave burger. Really tasty. Will definitely be back.

I recently visited this charming cafe FROMAJIO and had an excellent experience. The atmosphere is cozy and inviting, with a warm and friendly staff that makes you feel right at home. The menu offers a great variety of delicious dishes, and everything we tried was fresh and flavorful. I highly recommend this place to anyone looking for a delightful dining experience. I want to extend a heartfelt thank you to our waiter, Shahbaz. His exceptional service made our dining experience truly memorable. Shahbaz was attentive, friendly, and very knowledgeable about the menu. He ensured that all our needs were met promptly and with a smile. It's rare to find such dedicated and professional service. Thank you,Shahbaz, for making our visit so enjoyable! ⭐️⭐️⭐️⭐️⭐️

Shahbaz made some brilliant signature fromajio sauce

Normally rate this place as one of the best Philly steak places in Southside. However tonight all food was freezing, Philly steak meat very chewy/overcooked so meat inedible. Hoping this was a one off and they’ll back to their usual high standards or will need to find a new place.

Food was 25 minutes late, food was cold & also forgot to include my juice that I’d paid for. Requested a full refund from just eat as going by other reviews this isn’t the first time customers have had issues with this place. Very poor! Won’t be ordering again unfortunately

No food delivered. Ignores calls. When they finally did answer they were very unhelpful and hung up. It’s a shame because I’ve ordered before and there was no issues. Will not be ordering from here again from now on.

Order never arrived, phone number does not exist!!!

I pacifically added a note to make sure my food would be hot and it arrived cold. The condensation in the chips packaging had soaked the chips. This the second order that has arrived cold...!!!!!

Very tasty chicken tenders. delivered quickly. Would order again.

Still waiting for my order.. on the just eat app said I’ll get my order between 19:30-19:50 it is now 20:27 and STILL waiting for my order for my family.. called the numbers a few times the one on the website and through the just eat app rings out and no answer… regret ordering

Fries were cold and the rest was just warm...

Absolutely amazing, so tasty! Cannot compare to any chain burgers etc. Had an original beef burger-so tasty and juicy, lots of filling and sauce, kid’s meal was demolished by my son too. Recommend and will be back ourselves too

Ordered around 8.10pm & didn’t arrive until around 9.20pm. No update regarding delivery being late & although the food was nice, it had to be reheated as was cold on arrival. Pretty disappointing, especially for the price of my order. First time ordering from here & probs the last. Especially as this seems to be a common occurrence going by other reviews.

They didn't deliver, phoned said they couldn't deliver.. asked about what will happen with my money as I paid card and they hung up, I've phoned in with no answer.

You claimed the shop was shut yet still charged me. Not acceptable. I want my money back!

Ordered from here good few days ago now, close to a week..got a call says there not open but it was card so asked about my money to be hung up on and can't get through to them on the number provided.. so wouldn't order out this place unless your in the mood to hand away free money

Have just phoned to say they cancelled it. I ordered an hour ago. Won't be ordering again.

Order never arrived and the restaurant didn't answer the phone.

Great food and service and such good value for money!

Order never arrived. restaurant refused to answer the phone or respond to messages. avoid.

Order was placed at 8pm and delivered at 9:45!! The food wasn’t as hot as it should be and we were very disappointed

This is the most frustrating experience I have had ordering food through JustEat. This item has not been delivered. I called the restaurant who confirmed Just Eat drivers are not available. I have had more than 1.5hrs wait for my order. Totally disgusting and below par. Much so, as the APP has ticked this off, telling me to "enjoy my food",which was never delivered.

great food, always arrives piping hot, drivers are curteous and polite.

Third time we’ve ordered from here and can say we will definitely be back soon. Fries hot and crispy by time delivered for the second time which is no mean feat and both pulled chicken and beef philli steaks live up to the hype. The chicken tendies with honey garlic are currently my death roe meal request. Serving suggestion: mix the fromajio and garlic mayo sauces on the fries 12/10 so good!

WOW! I have been looking for a place that does American food well that isn’t a sit in restaurant with mortgage prices. The food was sublime. Delivery was early. Everything was simply delicious. Will 100% be ordering from here more often and I hope this first impression continues. Excellent folks pat on the back tonight

Amazing food, amazing service can’t fault it

food was delicious and the delivery driver was very nice!

When my order finally arrived my food is cold, chips are inedible, burger is cold, soggy and greasy. For the price I just paid I expected it to at least be warm poor excuse about not finding door nobody has ever had problems finding address not happy

Terrible quality of food everything was soggy due to sweating in containers chips, wings nachos. Terrible. Nachos the cheese was like rubber. Chicken wings where a, soggy mess. The nachos where worse than home made microwaved nachos. Never again

order was supposed to be here at latest 805pm , then when didn't arrive chased them on the app to be told 825 and finally arrived at 840 food was overall good apart from the chips and onion rings soggy as went cold

Food was great, service is friendly

Few times we've swung by here. Late at night when most likely your options are basically McDonald's. This is a far better option The food is astoundingly good. Good price and roasting hot. Made fresh and fast, everyone should try this. Staff are top too.

i ordered pepsi max but got giving BARRS cokes was very disappointed when i seen that

Order 1 and half hour late, freezing cold, driver said nothing at door, food was £25 and gave £30 waiting for my change he just walks off and comes back with £1 and says sorry no change gets back in his car and drives off. U actually can’t right it 😂😂😂😂😂😂😂😂😂

love fromajio probably the best loaded chips on the planet

Loaded Kentucky fries were amazing and honey garlic wings were great, recommend!

Ordered delivery tonight for 2 boxes and a portion of curly fries. Very impressive. Food was excellent quality 👌 boxes were well packed with a decent variety of different items. Burgers were lovely. Delivery was fine, no problems. Would definitely order from again.

Good food and made on time, great service by shabaz

I recently ordered from Fromajio, and I have to say, it was a fantastic experience! The food was absolutely delicious, fresh, and arrived piping hot. Everything was seasoned perfectly, and the portions were very generous. A special shoutout to Shabaz for his exceptional service. He was incredibly friendly and went above and beyond to make sure my order was perfect. I'll definitely be ordering from Fromajio again soon. Highly recommend!

Shabaz is always great and food is amazing. They don't cut out either, always more than you bargain for. Great staff and easy to get a seat. Parking pretty good as well, wide variety of food selection.

Got uncooked chicken not happy

Hice un pedido para recoger y estaba muy contento con la comida. Shabaz era muy acogedor y amable cuando llegamos. Él charló con mi hija pequeña y ella comentó lo agradable que parecía después de que nos fuimos. Gracias!

Food is amazing. Shahbaz is so helpful and friendly who makes the freshest of food. Would highly recomend to everyone!

Good food and great service by shabaz

Decent food and portions for the price

Very delicious and good service from Shabaz

We come here regularly and Shahbaz and the owner always look after us. We usually get the beef sizzler Philly steak and a chicken pizza, which are very good. Our relatives in London still talk about their memories of Philly steaks and loaded fries.

Philly steak fries were great. Shabaz (put chef/server was really friendly and went out of his way to make sure we had a great experience. Very good pleasant atmosphere. At the moment they are getting some refurbishments done on the adjoining unit, but they keep consistent on great food, service and atmosphere

Excellent dining experience and some exquisite food. Shabaz was a great host. Definitely recommend!

We go here for our Thursday night treat as we come from Kilmarnock………service and food are fantastic and shahbaz always has a smile on his face

Ordered over the phone for a chicken burger, ready in 15 mins to collect. Burger was freshly made and tasty, although think next time i might order the mexican chicken burger for some spice. Serviced by Shabaz who was very pleasant

Shahbaz is on the ball! Great food, Fast, fresh and friendly service, Cant ask for much more. The Honey and garlic chicken strips are class!

Awesome restaurant. Not sure if seating is still available but a great place for fast food.

Great service Shabaz! Very welcoming

Food was fresh and staff went the extra mile when I asked about adding extra food to the order. Will definitely be ordering again.

Amazingly fresh food and top notch customer service by Shahbaz. Many thanks - we will definitely be ordering again.

Very good tasty food made by Shabaz, nice guy, well done brother. Very clean and spacious sit in.

Unreal food !! We arrived 2 mins before closing and shahbaz was an absolute pleasure served us and Cooked our food when the shop only have 2 mins left of opening will defos be back

Shahbaz Is a legend, great guy & service + amazing food!

Shahbaz was amazing fast and gave me extra size portion food is amazing would recommend all my mates their for top dollar scran

Ordered a large loaded fries. Box came absolutely packed to the brim. Definitely worth your money. Taste was excellent and can’t wait to go back for some more.