Frankie & Benny's in Tameside

Ordered food at 4pm expected delivery time kept changing every 10 minutes x after hour and half phoned restaurant couldn’t fault the manager Oliver very helpful gave us just eats number eventually received our order at 6pm garlic bread was like a brick and cold not happy

It wasn't great. The garlic bread was like cardboard and cold. The burgers were just OK at best and not worth the money. I will definitely 100% not be getting anything from this place again, McDonald's do better food and that's saying something... Don't waste your money, go somewhere else. Thank me later!

Cold, no delivery hot bag or anything. Said at first 20:40 came at gone 21:30 waste of money

Delivery guy was sent to Stockport when order clearly stated Hyde.

Very dissatisfied. Wrong food served. Long waiting time. All the food was bland and tasteless. We ordered a few things off the Christmas menu which they had just introduced but a lot of the food on there, they didn’t have in. It’s fair to say that we will never be eating here again. The only shining light was our table waitress who was called Charlotte. She was great and very understanding and helpful. She is far too good to be working at Frankie & Bennys. She gets paid the minimum wage and works her socks off for it. She would be more suited at a high class hotel/restaurant. 5 stars for Charlotte.

Amazing service from Charlotte.

Charlotte was our server - super friendly & helpful. Food was spot on, perfect chilled Sunday vibe.

Great service today from Charlotte! Couldn't have helped anymore if they tried. Lovely with my child too! :)

On a recent visit to this chain, i must admit that i ordered what i think was the best chicken burger i have ever had....It was the BBQ chicken burger.....YUM YUM The cheesy garlic bread to share was also very nice but the service could have been slightly better considering it was very quiet

Food was great and Charlotte's service was amazing

They have changed the menu to a more New York style menu. We did not like it at all we live in Denton not New York. The sausage patty was tasteless. Why not just fry 2 sausages on a bap which we used to love. Blueberry pancakes can't be eaten by people on bloody thinners so they were a no go also. You used to do red berries or strawberries and raspberries which were lovely. Thank you to the Manager however, for the discount given.

Lovely food and great customer service. Very attentive waitress 😊

Just left after one of the best experiences we’ve ever had at a Frankie and Bennys. Charlotte was extremely friendly & is an absolute credit to the restaurant!

Kids menu excellent value for the money.

As always, excellent service, and the friendly and kind interaction shown to my Granddaughters, especially my slightly cheeky, but very adorable 4 year old Grand daughter is lovely, and leaves a lasting impression, that always wants us to return again.

Phill was a amazing waiter so kind and super friendly big shoutout to all the staff

Staff were really welcoming and friendly. Mains took a while to come out which the staff repeatedly apologised for. They also forgot part of our order which we didn't realise until we were ready to leave. But there was no big issue about that apart from the issue with the till when trying to remove the none appearing item. Food was nice and the staff were friendly. Will be going again 👍

cold tastles over cooked. waste of a meal

Where do I begin! There were around 20 - 25 covers in the restaurant (including a party of 18) and 2 members of staff!!!! One general Manager and 1 server. Kitchen had 1chef, one sous chef and a pot washer. There were no tater tots, no pollenta for pizza/ Garlic bread, the potato skins were dry and the salted caramel milkshake was more salt than shake 🤢 The general manager was mostly managing the bar / making drinks and that left one server to try and actually serve and placate all those people sending back food!! He (Phil) was overall the best bit about the experience! Made the slow service and poor food an enjoyable 2hours 🙄

Only 2 members of staff and the kitchen had 2 chefs one being the pot washer but Phil who is one of the staff was great

Brilliant staff, brilliant service, brilliant food, 10/10 experience and our server was absolutely mintttt!! Thank you for our night, we really enjoyed it 👌🏽

My first time ever at F&B our server a man in his 30’s id say. With glasses and a tattoo on his arm was so attentive. No question was silly he was so helpful with our experience. Made us laugh. And suggested products for us to try. We will be visiting again because clearly the staff care about where they work and ensuring people have a cracking evening out. Thankyou so much! Wish we’d asked your name to Thankyou formally. But was absolutely fantastic and your a credit to the company!

Jenna at the Denton branch was fantastic, Great service on what was a busy night. We love the amount of vegan options available for our dairy free son, always makes eating out easier. Thanks again Jenna

Phil really made our visit great! What a lovely, friendly personality snd very attentative to checking if we needed anything and keeping us up to date about our food. Phil is a credit to your company, whom without, Frankie & Bennys would ve missing something. Thank yiu. You made our day!

Just returned from F&B's at Crown Point, Denton. Cannot thank our server Phil enough for his outstanding efforts today. The restaurant was clearly understaffed yet Phil managed to get round as many tables as he could. I have poor mobility and was in a lot of pain today, I don't think Phil understood how much his kindness was appreciated. Thanks again Phil!

All the staff were very friendly towards me and my young daughter. They took a little time out to talk to talk her when she was asking questions.

manager had really good service, good laugh and really helpful

Jenna was are waitress and was very efficient .

Food was fabulous drinks was better

Extremely disappointed with my food...had chicken caesar salad....never again! Staff were amazing.....made up for poor food.

Perfect especially Phil who served us! Got down to our daughter’s level to ask her what she wanted to order and included her in her decisions and ours. Thankyou for a perfect afternoon x

Service really quick, food delivered quickly too. 1st time back in many years, pleasantly surprised it was still very good

Lovely place. Good Food. Nice staff and clean toilets. Will definitely be going back

Just had a 2 course lunch with my wife, the food was delicious, plentiful and cooked properly.. My Pizza was brilliant. The waiter a young man with glasses was excellent, pleasant and very helpful. I left Frankie's well fed. I will be returning soon as possible.

Quiet, calm restaurant, good food, brilliant kind service

Friendly service, nice decor. You have to wait a long time for your food. My carbonara was so-so. For a place with Italian cuisine, I expected something better. But the brownies are delicious.

Went on Friday night for a treat using the 40% off discount was very busy due to this offer and food took a little longer than usual to come out but service by waiting staff was still great and the food was worth the wait xx

A very tasty burger, a massive improvement to the one I had several years ago. Very impressive. We also made use of the 2 for 1 cocktails. Marks lost because there was a member of staff who was talking to another person too loudly, ruined the vibes for a short while. Hopefully F&B doesn’t screw up and mess with the burgers any time soon.

Great food, staff went out of their way to make it special for my grandsons birthday! Well done guys!

Lovely place little pricey for portion size but nice food and atmosphere

Just had a wonderful time this afternoon. The service was spot on. The guy who served us was very courteous and polite and made a wonderful experience for myself and my two granddaughters. I will definitely take them there again .

From the moment we walked in the staff were very friendly, especially Phil, who ordered our food and drinks. We were a family of 6 celebrating my Grandsons 7th Birthday. Excellent food and I must say Phil was very patient with a good sense of humour with the Grandkids. Definitely go again. Garlic cheesy bread is a must and the pepperoni pizza is delicious.

Chips where not nice they where awful

Always had a great service here but sadly we visited today and left after 45 minutes of waiting sat at the table as I believe the restaurant was understaffed I could only see two staff on and after waiting 45minutes with no one taking our drinks or food order we left. 45 minutes waisted but I don’t claim the two staff members as normally the service is great.

Had a great evening, particularly friendly staff. Had a great time

Unknowingly ate half without realising until I threw up. I used to really enjoy fnb but that was disgusting.

I actually ordered online. I had a breakfast stacker and the bacon was raw with floppy thick rind. I started to choke and was vomiting. I won't be going back. It was disgusting

Food was nice enough but very average nothing special! Lots of different menus available and deals. Service was fabulous and Phil made our visit great!

I didn’t get my drink 1 breakfast 1 drink

Loved our visit, treated our parents for birthday/mothers day. Food was delicious, service was great and it was a really nice chilled atmosphere. I only put 4 stars for food as I had the half rack of ribs which came with fries and a small corn on the cob. Presentation wise, it could have been better, a few less fries and maybe a side salad and pot of slaw would have lifted it a bit, but taste wise, can't fault it! Definitely recommend!

Came here tonight 3.3.24 was greeted and looked after by Phil, Food and service spot on, thankyou and will be back again

I’m uber driver and I’m never gonna come here again. When i showed my order no. The guy over there with small beard said wait outside and don't waste my time, he was like he is gonna fight with me . I’m all shocked how such big restaurants can work with such rude behaviour.

Great staff, food spot on. Very allergy aware.

The Food was nice, the staff was extraordinary. But the Manager was completely off. Keeps following the staff around makes them visibly uncomfortable. He was dressed completely inappropriate. His belly was looking out of his shirt. Not exactly what I want to see at a restaurant. Not really interested in returning at this place anymore which is a shame as the staff is amazing and lovely

Good service and friendly driver

Lovley place for family events and catch ups

Terrible experience, was seated and we ordered 2 pints budwieser only to be told there's no draught beer only bottles £5.10 a bottle (£10.20 a pint basically) so we had 1 bottle each after waiting 15 minutes to get said bottle. Lady and child next table was shouting to waiter "When will our food be coming please" ? I went on the £12.90 (2 courses menu) I ordered garlic pizza bread and pepperoni pizza but was charged £3.00 and £12.40 respectively...mmmmhh supposed to be £12.90 !!! All in Garlic bread was solid and tasteless, never seen garlic at all. Pizza ...probably the worst I've ever had and I've buried a few in my time, no cheese , no moisture, no taste, I had to ask for parmesan to put a glimmer of cheese on it . Total rip off ! I actually left with a horrible taste in my mouth. Wife ordered lasagne was OK but had carrots in it ???? She was a head chef for one of Holts brewery mainstream pubs for 10 years...never seen carrots in lasagne? Overall it was a bad experience, wish I'd never gone in and left feeling ripped off despite the bill being reasonable Someone needs to tell the 2nd chef to put their phone down too , people waiting for food !!! Never got asked if our meal was OK ? Never got asked if we wanted another drink even though I'd drank my little bottle before the starter arrived. Bad experience all round , won't be going again in a hurry Happy New year

For my daughter’s birthday she chose to have breakfast with family and friends at Frankie and Benny’s and we were really well looked after. There is free parking here and it is adjacent to the restaurant which is on the perimeter of Crown Point North shopping centre. We received a warm welcome and a table for ten was waiting for us. Everywhere was clean and tidy and the atmosphere was good. Ellis was our waiter and he was courteous, polite and friendly for the duration of our visit. I felt that they could have benefitted from more resources at times, as the restaurant got busy at one point and Ellis and his manager seemed under pressure. But the food arrived in decent time and was all delicious. Drinks were sometimes a little slow arriving but we were kept informed. The vegan and vegetarian fry ups were lovely. Ellis kindly brought out a birthday cake for my daughter and allowed us to use ten plates and forks which was appreciated. All in all we spent two hours in the restaurant, we felt looked after and everyone enjoyed their breakfast.

Overpriced, boring, poor quality, dry cheeseburgers with no cheese on, McDonald's is far better for half the price.

The food is overprice in compare with the flavour, my husband order a burguer with bacon and was very salted, the pasta (carbonara) was salted aswell, we will never come back, dissapoint it

Very bland food had the hotdog, hotdog over cooked,the onions was dried, cold just sprinkled on top. I won't be going back.

First time ordering from here and it was fabulous, burgers were cooked to perfection, the chicken wings were amazing and sweet potato fries were lovely. Food arrived on time and hot. A lovely meal thank you 👍

Was so disappointed we were greeted at the bar by a member of staff who told us that there was no chicken breast only crispy chicken which isn't everyone's choice so we ordered a second choice of 4 cheese pasta bake but was told we couldn't have that either they had none so 3rd choice was carbonara which was very nice, garlic bread was very nice too , but how a restaurant like yours ran out of stuff on a main night is beyond me . The staff serving was very apologetic and was so lovely.

Food was nice as far a f&b go, dont think they where expecting to be as busy as they where as the poor lady was rushed off her feet

Food was hot temperature, but it could have been more to the pasta dishes. The service was good, friendly and no problems. Prices are normal £15-30. Children's menu cheaper.

Carbonara really bland. Usually really nice. No bacon, usually big chunks. Really disappointing ☹️

Bland. Easiest 1 word description of this place. My last visit was a few months ago and I was very underwhelmed but though we'd give it another try as historically we'd always quite enjoyed a F&Bs. But tbh, it was exactly the same. The food is so bland now. Its as though they've completely stopped seasoning I always used to love their pizza but they're nothing more than a cheap frozen pizza. The base; bland. Tomato sauce; cheap and bland. The cheese; bland and didn't taste like proper mozzarella. You get the picture. My daughter wouldn't eat the macaroni cheese which I've never known before. Tried it and I can see why. Bland beyond belief. I've tasted more cheese in my daughters socks! Service was pleasant enough but not quick. That's it now for us and F&Bs. Another restaurant chain we won't visit ever again.

We are frequent visitors Everything about this restaurant is good The place was clean and busy. Our waiter Tai was awesome, and as always treated us like VIP’s The food was excellent and cooked to order. Relaxing atmosphere with really nice people. Great venue for lunch.

Absolutely mingin!!! Thought we would order from here to be safe as some cafes can be hit and miss.... This was the biggest miss yet. Both meals went in the bin. How can you be that bad at cooking?

Poor value for money. I would have had fresher buger st Macdonalds at alf the price. Reheated microwaved food. Tepid burger (cooked in the morning) I expected to be waiting at least 20 minutes for my double montgomery cheese bacon burger and fries. Amazing only 5 minutes.. Despite looking grand, it was flavourless and boring... Cheese nuked on the burger Great hostess, welcoming and helpful.

Since reopening the food has been so much better than previously, which was good anyway. The Eggs Benedict on the breakfast menu is superb. The menu appears to have a bit less on it but covers all breakfast needs. Service is always excellent at Denton, staff are very friendly and lots of smiles. The only downside is the music, used to be great old singalong stuff (perhaps they heard my singing) now its quite boring. Would highly recommend breakfast.

We visited at lunch time on an occasion where the staff probably outnumbered the customers. Despite this, service was so phenomenally slow that we considered leaving. When the food arrived it was of abysmally poor quality - undercooked and greasy. I can't figure out how it manages to be so poor with so many staff working at a given time.

I was greeted by tal the waiter he seated me and asked if i had any allergy’s to which i said no . Ordered my drink and a breakfast it came quick and was hot and tasty thank you

estimated time just kept going up &up had to wait well over an hour for food on a Thursday afternoon, I’d understand if it was Saturday,food arrived the pizza wasn’t even cooked it’s was dough and the cheese wasn’t even melted I had to put it on my oven to cook it completely defeats the purpose of take out when I have to cook the food that I’ve paid to be cooked for me. The Mac and cheese which my daughters friend ordered was bland she didn't eat it and the chips tasted stale. Shocking.

It was a tough call how many stars to knock off here. We've been coming to Frankies for years and we love it. Today was celebration for my daughters GCSE results. They advertised a special offer of free pizza and drinks for GCSE students so we took her and a friend. On turning up we were informed they had run out of pizza. I'd have thought if they had this offer they would anticipate the need for extra pizzas. It was the busiest I've seen it for a while and it reflected in the service because it was a lot slower than usual. Luckily the food was good enough to make up for it

Ordered breakfast from here many times and has always been good, however today there was an item missing which was a disappointment.

We enjoyed the experience it was a quiet time we went but the young lady that was tending are table was very nice and helpful..also we had a good laugh all in all very nice.

Unfortunatly i did not recieve the garlic bread i rang frankie$bennys and they said it was down to the driver. I now have 2 carbonaras and no garlic bread to go with it

Frankie and Benny's is situated on a retail park, so plenty of free parking available. It has an outdoor area at the front of the restaurant suitable for people with dogs, families with younger children, or those who want to sit outside and enjoy the sunshine. Inside, the décor is fun and inoffensive. The restaurant and the loos were also kept very clean on our visit. We arrived just after typical lunch hours, and the restaurant was somewhat quiet. There was only three other tables occupied. We were quickly greeted and shown to a nice booth by the window. The menus were presented and explained to us promptly. The service we received from beginning to end was excellent, and our server was really good with the kids. We are only sorry we did not get her name. The food arrived as ordered. The portion sizes were generous, and the food arrived at our table was nicely presented and piping hot. It was tasty (no complaints), but it was nothing spectacular. If you enjoy soft drinks and get through them quickly during a meal, you won't be disappointed with the prices - £3.50 for unlimited refills on lemonade, cola, etc. Whilst it is not our usual type of place as we usually favour a good country pub, however, after a fun "swim, slide, and waves" session at Hyde Leisure Pool, we had developed quite an appetite. We decided to treat our 11 year old and his friend to lunch. This restaurant was less than three miles away and was somewhere the kids wanted to try. Overall a nice, albeit casual, lunch out. Give it a try.

Good food, fries are amazing, very enjoyable lunch and fantastic price.

The QR code was not working and staffs were not helpful at all. We try to order lunch set but this didnt show as an option in the system. We then try to order with the staff and they were doing something else. After waiting for a while, still nobody came.

The service was very much off, I did not feel comfortable with the service. Young lad was more road anything

Two breakfasts delivered quickly and on-time Standard Frankie and Benny's cooked breakfast

Not impressed, pricey & mediocre food...

Came for breakfast. Usually love the eggs benedict but it was covered in way too much sauce. The server never once smiled. Service was fast though as it was pretty quiet on a Sunday morning

Great place to dine, good selection of gluten free food

Quality food, service was abit slow, should do more deals.

Ding dong dinners all under cooked.take a diarrhea tablet with you

just eat and deliveroo orders take president over in-house guests. not the staffs fault, they are run ragged, getting orders ready for delivery drivers.

Amazing packaging, great tasting food

I think with most chains, they start off really good as new employment and new facilities and some offers. As time goes on the standard gets lowered probably due to the repetition and the desire for profit. The pizzas used to be great, now it looks like a smart price pizza cooked from frozen, chicken wings with bbq sauce was alright, 6/10, pizza was a long wait after starter and too hard in places 4/10. Server was pleasant.

Went for father day and it was a lovely meal. Very quite inside which was a surprise as its usually quite busy. Only downside is the waffles were burnt..but the service was brilliant and the staff were lovely.

What can I say was served by a nice young women constantly smiling and checking up on how my food was very polite and pleasant young women she

Service was very warm welcoming and friendly. The food was amazing, carnt remember the last time I enjoyed a meal that much and the deserts were delicious, we really enjoyed our meal. A little on the expensive side just under £90.00 for two adults and two children with only one drink each. Not much for children either, a blank piece of paper and colours we had to find ourselfs not at the table or braught with menus as you'd expect.

Sent my food back as burger looked and tasted boiled

3rd time in a row ordering and an item missing. Will not order again. Called restaurant to explain an item was missing - suggested all that could be done was go through just eat to try for a refund. Didn’t care. Awful service.

It s a bit costly but seemed to injoy the food was ok

Disappointing quality of food. Been to other F&B places and food was better than here

Food is amazing and staff are really friendly

One of my go to places to catch up with family and worth the 20 mile drive. I've been eating here since it opened and have always appreciated the place, the staff are polite, attentive and interactive with younger visitors in particular and the place has a good feel for a family meal. It's capable of seating 10 comfortable the food is well cooked and we'll priced. I also particularly appreciate the design of the building itself, which has its own car park which eases the hassle of parking in the main shopping centre carpark. Happy patron, hopefully this place continues to avoid the restaurant cull