Frankie & Benny's in Tameside

Came in for breakfast on valentines day. We really enjoyed it! We had the NY stlye breakfast with the pancakes and a bagel! Served by Charlotte who was lovely!

Came last night for Valentine’s Day, food was nice however service was shocking. we was left waiting far to long in between the starter & the main course. He did give us discount from 1 set of drinks for the inconvenience however had to get up and ask for the bill aswell as they were just stood talking and couldn’t catch anyone’s attention….. we come here a lot but last night was a real let down for us. Especially it being valentines and also my birthday.

Had such a good experience at this restaurant! We tried this branch since the one in town shut down and it was great! Alex was amazing- really went out of his way to help us with our requests :)

Was a fabulous experience, good food, and service, downside was I enjoyed the old style music RAT PACK, to the more upbeat they play now

Visited with my daughter. Food what you would expect from a chain restaurant, the staff however made the experience. Absolutely outstanding. Will be back.

Came for lunch with my mum, service was excellent and fast. I couldn't fault anything, food was great Service was excellent

Server was really pleasant and friendly service was really quick and food delicious

Great service and Alex who served us was brilliant and making us laugh and feel welcome.

Nothing too much trouble,good food and spotless toilets

I was greeted by Alex who was a delight and made me feel very welcom and shown me to my table I ordered my drink and meal. Nothing was too much trouble when I asked about the menu and discussed my allergies. I would definitely go again if Alex was on shift

The Waiter we had was fantastic!! Great customer service, was humorous with our child making her laugh. Her comment was “he is really nice nana friendly” We was in between 5pm-7pm 18/01/24 He needs a raise!

we ate at the denton restaurant for dinner and our waiter, phil was absolutely amazing & so accommodating to all of our requests which was greatly appreciated - certainly the best service we have had in a while & we will certainly be back!

Nice restaurant and pleasant staff. Food was lovely.

Good service. Food hot. Everyone enjoyed it. Would go again.

Visited for a final new year treat and it did not disappoint. Staff were very attentive and food was incredible and came out in a timely manner.

Had a lovely experience, food was great and our server Charlotte was fantastic! She was so attentive and lovely! Will be back again

Would 100 percent recommend this place. I was served by Charlotte such a friendly girl and so polite, food was delicious 😍 and atmosphere was amazing. Deffo will be coming back.

Great atmosphere, came for a family meal and was served by Charlotte who exceeded customer service such a lovely lady.

Food was brilliant and my server was Charlotte she had amazing manners and is overall such a lovely girl she was so patient and kind we need more servers like her in the world.

Amazing food & great service will definitely return to this store friendly vibes & all staff are lovely but a special thanks to a lady called Charlotte for being patient and informative explaining items on the menu due to my dietary issues made me feel at ease.

I was served by Charlotte, she was really attentive and nothing was too much trouble, will visit again

Been here afew times and had Charlotte serving us who did an amazing job as always and makes us feel very welcome every time without fail. My partner loves the chicken carbonara whilst my favourite dish is the chicken arribatta 😍 Fantastic service

Wonderful service tonight! Our waitress, Charlotte, was incredibly polite and had a captivating aura that filled the room with positivity. She truly appreciated the tip, more so than most waitstaff I’ve encountered, which added to the pleasant experience. The food arrived promptly, and I didn’t have to wait long at all. I would definitely recommend coming back here!

Food amazing customer service amazing

came in for a meal with my family, Charlotte was my waitress, had a lovely time great atmosphere will come again

Had the pleasure of dining here with Charlotte as my server. Absolute credit to the restaurant and business. Shocked that she’s not a supervisor as she’s always so helpful and friendly when I visit!

Came here last night for some food with friends Our waitress Char was amazing and a credit to the team. Will definitely be returning Thankssss

Amazing fast service from Jason lovely manners and came across very friends came to celebrate our engagement

Great food great staff for all the family

Food arrived quickly and was delicious. Our waitress Nicole was brilliant. Made us feel like we was the only customers in the restraunt. 10/10

Great friendly service, our waitress nicole was very friendly and helpful she couldn't do enough for us. We will definately be returning 😊

Ciara was absolutely amazing, great with the kids and very friendly. Will definitely visit again because of the staff

Our waiter Phil made the night for us he was brilliant, funny, attentive and a genuinely lovely guy, the food was a bit mediocre but it didn't spoil our night

Cold food not as ordered service shocking

Totally disappointed with the food. The lasagne was the worst I have ever eaten. A bowl of slop, totally tasteless, and unable to eat. The staff were friendly but very disappointing visit it was a complete waste of money.

Great service ther good and staff were excellent

Ordered food at 4pm expected delivery time kept changing every 10 minutes x after hour and half phoned restaurant couldn’t fault the manager Oliver very helpful gave us just eats number eventually received our order at 6pm garlic bread was like a brick and cold not happy

Always love eating at Frankie & Benny's, foods always great and the service was excellent as always, a special thank uou to our waitress Nicole who made our visit pleasant. We'll be coming back!

Charlotte was a lovely server. So helpful and cheery. Made the experience lovely. What a credit she is to you

Waitress very knowledgeable l, helping us chose food. Friendly, polite and very patient. Excellent customer service. Thank you

Fast service , tasty food and friendly staff.

Name of server was Nicole shes amazing👌🏻💗

Great service, Nicole was our hostess. Great food, nice atmosphere, nothing was too much trouble.

It wasn't great. The garlic bread was like cardboard and cold. The burgers were just OK at best and not worth the money. I will definitely 100% not be getting anything from this place again, McDonald's do better food and that's saying something... Don't waste your money, go somewhere else. Thank me later!

Cold, no delivery hot bag or anything. Said at first 20:40 came at gone 21:30 waste of money

Delivery guy was sent to Stockport when order clearly stated Hyde.

Very dissatisfied. Wrong food served. Long waiting time. All the food was bland and tasteless. We ordered a few things off the Christmas menu which they had just introduced but a lot of the food on there, they didn’t have in. It’s fair to say that we will never be eating here again. The only shining light was our table waitress who was called Charlotte. She was great and very understanding and helpful. She is far too good to be working at Frankie & Bennys. She gets paid the minimum wage and works her socks off for it. She would be more suited at a high class hotel/restaurant. 5 stars for Charlotte.

Great service today from Charlotte! Couldn't have helped anymore if they tried. Lovely with my child too! :)

Charlotte was our server - super friendly & helpful. Food was spot on, perfect chilled Sunday vibe.

Amazing service from Charlotte.

On a recent visit to this chain, i must admit that i ordered what i think was the best chicken burger i have ever had....It was the BBQ chicken burger.....YUM YUM The cheesy garlic bread to share was also very nice but the service could have been slightly better considering it was very quiet

Food was great and Charlotte's service was amazing

They have changed the menu to a more New York style menu. We did not like it at all we live in Denton not New York. The sausage patty was tasteless. Why not just fry 2 sausages on a bap which we used to love. Blueberry pancakes can't be eaten by people on bloody thinners so they were a no go also. You used to do red berries or strawberries and raspberries which were lovely. Thank you to the Manager however, for the discount given.

Just left after one of the best experiences we’ve ever had at a Frankie and Bennys. Charlotte was extremely friendly & is an absolute credit to the restaurant!

Kids menu excellent value for the money.

As always, excellent service, and the friendly and kind interaction shown to my Granddaughters, especially my slightly cheeky, but very adorable 4 year old Grand daughter is lovely, and leaves a lasting impression, that always wants us to return again.

Phill was a amazing waiter so kind and super friendly big shoutout to all the staff

Staff were really welcoming and friendly. Mains took a while to come out which the staff repeatedly apologised for. They also forgot part of our order which we didn't realise until we were ready to leave. But there was no big issue about that apart from the issue with the till when trying to remove the none appearing item. Food was nice and the staff were friendly. Will be going again 👍

cold tastles over cooked. waste of a meal

Only 2 members of staff and the kitchen had 2 chefs one being the pot washer but Phil who is one of the staff was great

Where do I begin! There were around 20 - 25 covers in the restaurant (including a party of 18) and 2 members of staff!!!! One general Manager and 1 server. Kitchen had 1chef, one sous chef and a pot washer. There were no tater tots, no pollenta for pizza/ Garlic bread, the potato skins were dry and the salted caramel milkshake was more salt than shake 🤢 The general manager was mostly managing the bar / making drinks and that left one server to try and actually serve and placate all those people sending back food!! He (Phil) was overall the best bit about the experience! Made the slow service and poor food an enjoyable 2hours 🙄

Brilliant staff, brilliant service, brilliant food, 10/10 experience and our server was absolutely mintttt!! Thank you for our night, we really enjoyed it 👌🏽

My first time ever at F&B our server a man in his 30’s id say. With glasses and a tattoo on his arm was so attentive. No question was silly he was so helpful with our experience. Made us laugh. And suggested products for us to try. We will be visiting again because clearly the staff care about where they work and ensuring people have a cracking evening out. Thankyou so much! Wish we’d asked your name to Thankyou formally. But was absolutely fantastic and your a credit to the company!

Jenna at the Denton branch was fantastic, Great service on what was a busy night. We love the amount of vegan options available for our dairy free son, always makes eating out easier. Thanks again Jenna

Phil really made our visit great! What a lovely, friendly personality snd very attentative to checking if we needed anything and keeping us up to date about our food. Phil is a credit to your company, whom without, Frankie & Bennys would ve missing something. Thank yiu. You made our day!

Just returned from F&B's at Crown Point, Denton. Cannot thank our server Phil enough for his outstanding efforts today. The restaurant was clearly understaffed yet Phil managed to get round as many tables as he could. I have poor mobility and was in a lot of pain today, I don't think Phil understood how much his kindness was appreciated. Thanks again Phil!

All the staff were very friendly towards me and my young daughter. They took a little time out to talk to talk her when she was asking questions.

manager had really good service, good laugh and really helpful

Jenna was are waitress and was very efficient .

Food was fabulous drinks was better

Extremely disappointed with my food...had chicken caesar salad....never again! Staff were amazing.....made up for poor food.

Perfect especially Phil who served us! Got down to our daughter’s level to ask her what she wanted to order and included her in her decisions and ours. Thankyou for a perfect afternoon x

Service really quick, food delivered quickly too. 1st time back in many years, pleasantly surprised it was still very good

Lovely place. Good Food. Nice staff and clean toilets. Will definitely be going back

Just had a 2 course lunch with my wife, the food was delicious, plentiful and cooked properly.. My Pizza was brilliant. The waiter a young man with glasses was excellent, pleasant and very helpful. I left Frankie's well fed. I will be returning soon as possible.

Quiet, calm restaurant, good food, brilliant kind service

Friendly service, nice decor. You have to wait a long time for your food. My carbonara was so-so. For a place with Italian cuisine, I expected something better. But the brownies are delicious.

Went on Friday night for a treat using the 40% off discount was very busy due to this offer and food took a little longer than usual to come out but service by waiting staff was still great and the food was worth the wait xx

A very tasty burger, a massive improvement to the one I had several years ago. Very impressive. We also made use of the 2 for 1 cocktails. Marks lost because there was a member of staff who was talking to another person too loudly, ruined the vibes for a short while. Hopefully F&B doesn’t screw up and mess with the burgers any time soon.

Great food, staff went out of their way to make it special for my grandsons birthday! Well done guys!

Lovely place little pricey for portion size but nice food and atmosphere

From the moment we walked in the staff were very friendly, especially Phil, who ordered our food and drinks. We were a family of 6 celebrating my Grandsons 7th Birthday. Excellent food and I must say Phil was very patient with a good sense of humour with the Grandkids. Definitely go again. Garlic cheesy bread is a must and the pepperoni pizza is delicious.

Just had a wonderful time this afternoon. The service was spot on. The guy who served us was very courteous and polite and made a wonderful experience for myself and my two granddaughters. I will definitely take them there again .

Chips where not nice they where awful

Always had a great service here but sadly we visited today and left after 45 minutes of waiting sat at the table as I believe the restaurant was understaffed I could only see two staff on and after waiting 45minutes with no one taking our drinks or food order we left. 45 minutes waisted but I don’t claim the two staff members as normally the service is great.

Had a great evening, particularly friendly staff. Had a great time

I actually ordered online. I had a breakfast stacker and the bacon was raw with floppy thick rind. I started to choke and was vomiting. I won't be going back. It was disgusting

Unknowingly ate half without realising until I threw up. I used to really enjoy fnb but that was disgusting.

Food was nice enough but very average nothing special! Lots of different menus available and deals. Service was fabulous and Phil made our visit great!

I didn’t get my drink 1 breakfast 1 drink

Loved our visit, treated our parents for birthday/mothers day. Food was delicious, service was great and it was a really nice chilled atmosphere. I only put 4 stars for food as I had the half rack of ribs which came with fries and a small corn on the cob. Presentation wise, it could have been better, a few less fries and maybe a side salad and pot of slaw would have lifted it a bit, but taste wise, can't fault it! Definitely recommend!

Came here tonight 3.3.24 was greeted and looked after by Phil, Food and service spot on, thankyou and will be back again

I’m uber driver and I’m never gonna come here again. When i showed my order no. The guy over there with small beard said wait outside and don't waste my time, he was like he is gonna fight with me . I’m all shocked how such big restaurants can work with such rude behaviour.

Great staff, food spot on. Very allergy aware.

The Food was nice, the staff was extraordinary. But the Manager was completely off. Keeps following the staff around makes them visibly uncomfortable. He was dressed completely inappropriate. His belly was looking out of his shirt. Not exactly what I want to see at a restaurant. Not really interested in returning at this place anymore which is a shame as the staff is amazing and lovely

Good service and friendly driver

Lovley place for family events and catch ups

Terrible experience, was seated and we ordered 2 pints budwieser only to be told there's no draught beer only bottles £5.10 a bottle (£10.20 a pint basically) so we had 1 bottle each after waiting 15 minutes to get said bottle. Lady and child next table was shouting to waiter "When will our food be coming please" ? I went on the £12.90 (2 courses menu) I ordered garlic pizza bread and pepperoni pizza but was charged £3.00 and £12.40 respectively...mmmmhh supposed to be £12.90 !!! All in Garlic bread was solid and tasteless, never seen garlic at all. Pizza ...probably the worst I've ever had and I've buried a few in my time, no cheese , no moisture, no taste, I had to ask for parmesan to put a glimmer of cheese on it . Total rip off ! I actually left with a horrible taste in my mouth. Wife ordered lasagne was OK but had carrots in it ???? She was a head chef for one of Holts brewery mainstream pubs for 10 years...never seen carrots in lasagne? Overall it was a bad experience, wish I'd never gone in and left feeling ripped off despite the bill being reasonable Someone needs to tell the 2nd chef to put their phone down too , people waiting for food !!! Never got asked if our meal was OK ? Never got asked if we wanted another drink even though I'd drank my little bottle before the starter arrived. Bad experience all round , won't be going again in a hurry Happy New year

For my daughter’s birthday she chose to have breakfast with family and friends at Frankie and Benny’s and we were really well looked after. There is free parking here and it is adjacent to the restaurant which is on the perimeter of Crown Point North shopping centre. We received a warm welcome and a table for ten was waiting for us. Everywhere was clean and tidy and the atmosphere was good. Ellis was our waiter and he was courteous, polite and friendly for the duration of our visit. I felt that they could have benefitted from more resources at times, as the restaurant got busy at one point and Ellis and his manager seemed under pressure. But the food arrived in decent time and was all delicious. Drinks were sometimes a little slow arriving but we were kept informed. The vegan and vegetarian fry ups were lovely. Ellis kindly brought out a birthday cake for my daughter and allowed us to use ten plates and forks which was appreciated. All in all we spent two hours in the restaurant, we felt looked after and everyone enjoyed their breakfast.

Overpriced, boring, poor quality, dry cheeseburgers with no cheese on, McDonald's is far better for half the price.