Based on 1.068 opinions finded in 3 websites
Based on 1.068 opinions finded in 3 websites
Nº 239 in 516 in Renfrewshire
Opinions
Ive left here before because the staff are horrible and rude wouldn’t go back. Ill stick to the one in the fort
ashleigh mcdougall . 2024-11-03
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CJ was super helpful and such a little ray of sunshine. Great service and food was really tasty. Highly recommend the Cherry Cuba Libre 😋 🍹
Gemma Lockhart . 2024-10-04
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Went here instead of the filling station, and asked for cajun wrap but wrte told no - not very accomodating considering the same resturant in the fort does wraps all day. Service wasnt great despite the place being near enough empty. Ordered a side of chicken strips and chips, ended up having to chase for the chips then my cousins missed a side. By that time we were both fed up. Dont think id be back in this branch.
lindsey burke . 2024-09-29
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Very friendly and attentive service from the team, food was delicious!! 😋
Clara M . 2024-09-29
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Food and service was great. Aga was wonderful.
Andrew Coyle . 2024-09-22
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CJ was lovely and a nice atmosphere
Woodrow Wilson . 2024-09-20
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My husband and I came in today for dinner with our son and his friends for his 6th birthday and were really impressed with Sam. He was so helpful, friendly and just generally great at his job. I phoned to book, then phoned to pre order and the staff I spoke to were lovely. Couldn't be more helpful. Sam couldn't have done more for us. I think he served us last year for our son's birthday with his friends as well and we felt the same. We felt very looked after. An absolute fantastic member of staff. See you same time next year Sam! Haha!
Georgie Long . 2024-09-19
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terrific and welcoming from both ashley and staff, would 100% come again
ashley . 2024-09-18
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Brilliant service was really quick. Amazing service for CJ highly recommend
Cole Howat . 2024-09-14
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Ashley was amazing, took care of us all afternoon! Food was lovely and came so quickly🥰
Sara Piekarski . 2024-09-10
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It was a great night staff were very polite and attentive. The good was fantastic we Will definitely be back
Toni Brown . 2024-09-07
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Great service from April and Claire and good quality food
Scott McIlwraith . 2024-08-30
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Lovely service from Ashley and Claire
Laura Walker . 2024-08-29
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We had a lovely meal: food was yummy and staff were friendly
Jennifer Taylor . 2024-08-26
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Claire was lovely and so helpful!
Amanda Dickson . 2024-08-26
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Food was very poor all round. Some of it seemed to be off. Servers lacked interest in actually doing anything. A poor example of a good chain.
Thomas Foxen . 2024-08-24
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Another great meal, and friendly staff
billy watson . 2024-08-23
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Roksana was lovely and chatty without being too much. Top class service with a smile! Lovely. :) (returning her smiley face!)
Jamie Kennedy . 2024-08-23
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Good food, good service by Roksana
Allan Lithgow . 2024-08-23
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Frankie and Benny's Xsite food was good and Ashley was absolutely amazing!
Stacey Brown . 2024-08-22
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We had a lovely meal, will return again. Service was fast and the food was great. Our waitress was Rdesana and she was absolutely amazing!
Ethan Stanners . 2024-08-21
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Lovely service from Roksana and the rest of tbe servers. Great attentiveness to allergies!
Alice Lamberton . 2024-08-21
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Great service from Ashley, got our food and drinks out quickly and made sure we were OK throughout the meal. Burger was fresh and juicy and the spag bol was flavoursome. Would highly recommend this place.
Megan Carline . 2024-08-10
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We were served today by Ashley which we have been served by many times. She is so awesome. Friendly and so helpful
Jimbob TheRed . 2024-08-08
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this was the most amazing dining out experience i’ve ever had. it was our results day today and we got a scrumptious pizza and we were allowed to play our card games in peace without anyone interrupting! would recommend x
Chizitalu Umeh . 2024-08-06
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5 adults and 2 children. Waiter couldn't have been more helpful. Every one of our meals were delicious. Kids(3 and 5) loved macaroni cheese and garlic bread with chips. Salmon and steak spot on, pizza and burgers great. No room for desert. Definitely go again
Jan Coull . 2024-08-04
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Horrible place went in twice and never even been acknowledged, was waiting to be seated for over 15 minutes as the servers kept walking past me on their phones, don’t bother going
Anton Doherty . 2024-08-02
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was amazing and the host was such a little gem
Ellie. Summers . 2024-07-27
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I visited Frankie & Benny's last night, and I must say, it was a fantastic experience from start to finish. The service was impeccable, particularly thanks to Ashley, who was attentive, friendly, and ensured our evening went smoothly. She made us feel welcome and catered to all our needs with a smile. The mocktails were another highlight of the evening. Anna, the mixologist, crafted some truly amazing drinks for my daughter. Each mocktail was perfectly balanced, and you could tell a lot of care and skill went into making them. I highly recommend trying the signature mocktails – they are not to be missed! The food, prepared by Mirek and Pawel, was absolutely delicious. Every dish was cooked to perfection, with rich flavors and beautiful presentation. From appetizers to the main course, everything was top-notch. Overall, Frankie & Benny's provided an exceptional dining experience, thanks to the combined efforts of Ashley, Anna, Mirek, and Pawel. I look forward to my next visit!
Tomasz Wojcik . 2024-07-14
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Fantastic experience. I arrived with 20 people today on the off chance there would be a table to accommodate us. We hadn't booked in advance. The team were more than happy to welcome us in and they could not have looked after us any better. They were all outstanding. We had 10 children with us. The staff were lovely and attentive to us all. The food was delicious and service was fast. I cannot recommend this restaurant highly enough. We will definitely return.
Gail Allison . 2024-07-05
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What a great place to eat! Very friendly staff and delicious food:-) Thanks to our server Ashley for looking after us all will definitely be back!x
Christopher Carberry . 2024-06-24
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Had a birthday meal today and was very satisfied. Ashley made sure we had everything we needed we will be back again soon.
Robert Kelly . 2024-06-23
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Had a lovely dinner today with the family. Ashley made sure we were well looked after and had a very bubbly and friendly personality. Will definitely be back we all had a great afternoon
Carly Gow . 2024-06-23
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This place is amazing,not been in a long time. Good is fantastic and my 4 year old said it was dynamite, will definitely be back as she wants to go back for her birthday.
Gayle Wylie . 2024-06-15
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Couldn't stop being sick after eating here🤮
Sami Mason . 2024-06-07
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Great service & good vegan options! Will be back
rhianne maxwell . 2024-06-07
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Love the atmosphere and food. Staff were so pleasant. Love the new lunch menu.
william Bishop . 2024-06-07
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I had a great dinner here, I was dining on my own and some places in the past I've felt quite awkward. But, Ashley was great! She was so friendly and knowledgeable about the menu. She really went out of her way to see that I was happy. I had the the bbq chicken wings and the mac and cheese, which she had recommended both. All in all all a great experience. Good food, great service and a relaxed and easy atmosphere. I'll definitely be back!
Elizabeth Cameron . 2024-06-07
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Ashley was lovely made sure we were satisfied and served us well and was extremely friendly and helpful food was delicious and we enjoyed the night very much
H M . 2024-06-01
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The service was brilliant, April was so attentive and recommended the beef burger from the lunch menu which was delicious, a new favourite! The food is always lovely and is such good value for money, it’s becoming a frequent lunch spot for the family.
Caitlin Boal . 2024-05-31
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Thankyou for the best Birthday meal and amazing service
Lava .Balloons . 2024-05-12
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It takes longer than half an hour for me and my friends to get our food
Callum . 2024-05-09
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Takes about half and hour just to get the scran out
Ryan . 2024-05-09
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Outstanding service and food, with significant choices at Renfrew, F&B is the restaurant to dine at. Great staff and chef prepares outstanding food. Looking forward to my return visit.
Allan Kelenfoldi . 2024-05-07
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Friendly staff. Food was delicious.
Javier Morales . 2024-04-20
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Not had a Frankie and Bennys in ages.. Garlic Pizza bread was decent and the pasta was filling.. not bad
Stephen . 2024-03-30
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I was here with my nana for her 90th birthday she loved it she said the lady Jacqueline had exceptional customer service and i’m assuming supervisor Javi was brilliant to us he made sure everything was alright and the food was piping hot it was the best birthday she could imagine for she says.
susanne smith . 2024-02-27
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Had a wee spillage by my two year old son and the lovely Jacqueline cleaned it up and was so nice about it she didn’t mind cleaning it up at all and thank so javi aswell making sure everything was all right and got us a new drink
Zoe Madden . 2024-02-27
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Despite the restaurant being super busy, the staff and management could jot be more accommodating. Nothing was too much of an ask. Incredibly friendly and polite. Service and food superb, special thanks to April, Xavier and our waitress whose name escapes me, for an unforgettable night with some overseas friends. Thank you!
Stevie B . 2024-02-24
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Excellent costumer service. Shame produce was not very fresh.
Maria Griffiths . 2024-02-16
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Family feel, big choice of bar style food. We were well looked after by the staff. Not budget but nice big portions
n runciman . 2024-02-09
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Food was delicious, so tasty and arrived quickly as well. I've been there with my family on Saturday(around 4pm) to celebrate my son's birthday. Restaurant was quite busy. Waitress Jola was fantastic, so happy, polite and very helpful girl. When we ordered desserts she put candle on my son's dessert. He was very surprised and happy at the same time. Everything from start to the end keep on the highest standards. Defenitely come back.
lukasz rek . 2024-01-29
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My daughter and her girlfriend visited your establishment on the 19/1 for dinner they said that their meal was nice but the girl that served them was very abrupt and cheeky to them when they were splitting the bill my daughter felt very awkward as she is only 14 a child and didn't know how to deal with her. Please sort your staff out with customer service training.
Dumbbell wilson . 2024-01-20
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Very pleasant. Staff good. Service quick.
Douglas Craig . 2024-01-19
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Pricey for what you get. Chicken burger was a bit overdone and the bacon inside was burnt. Good service
Chris Dunne . 2024-01-08
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I had the new Christmas burger and it was amazing!! Our server was so friendly and attentive. Really enjoy going there for a meal!
Lauz McCando . 2023-11-11
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Used to be my first choice when out for food never be back food is awful and overpriced
Thomas Ferns . 2023-09-28
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Excellent food all hot perfect
Mark . 2023-09-26
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I was using up a courtesy voucher and was met with a fabulous recommendation (pictured) and courteous services/ friendly staff. A great pl in a great part of Glasgow (for shopping) ✨
S O . 2023-09-20
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Food is very Good, and the ambiance is nice. May be need a little bit of a friendly sraff. All in all i have a good experience.
Rod Escalante (Rod) . 2023-09-17
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I don’t recommend it the staff was very rude when I asked for the bill she told me she was dealing with the customer in a rude tone when I was at my friend’s birthday dinner in 2022, I should have wrote the review last year I will not come back to that Frankie and Benny’s if the staff will continue to be rude.
Frankie Welsh . 2023-08-11
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Virtually nothing on the menu for Vegetarians. Menu was basic with vast majority of it burgers or pizza. Pretty much a very slightly upmarket burger joint but at ridiculous prices. I had the Lasagne and it came lukewarm. Pretty tasteless too. Also doesn't come with anything on the side. Not even a slice of garlic bread. The reason it's 2 stars is that the waitress was very friendly and helpful although couldnt really make much of a difference on her own. Do not order their tap lemonade. Tastes like Fizzy water that's had a slice of lemon passed through it. Rotten.
William Duff . 2023-08-10
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Meal was like a frozen oven dinner however staff and service amazing
Natalie Burns . 2023-08-06
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They've changed the garlic pizza bread which isn't the best. It's still OK, it's just not as nice as it was. I'm still mad at Frankies for stopping the mac n cheese balls. They were amazing
Sarah Green (Luna Green) . 2023-08-02
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Mozzarella sticks had no cheese in them they were overcooked Lasagne wasn't nice, but kids' meals were good kids loved them
Carol Scott . 2023-07-31
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Not an issue in being able to take a table of 5 when monterey jack and Tony macaroni could not with 60% of tables empty
Andrew Brodie . 2023-07-31
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The food was delicious. The first thing they asked me was if I had dietary restrictions which I was happy about. They have an excellent gluten-free menu that is all prepared and cooked separately. They were knowledgeable about gluten and took measures to cater to my celiac disease. It was nice to have a good meal out and not get sick. The staff were really friendly throughout. I will be back here. Thank you for a lovely meal and experience.
Hollie Turner . 2023-07-26
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It was alright....no real complaints....staff are lovely....would I be in a hurry to go back? Probably not.
Tracy g . 2023-07-23
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I go here every once in a while. I prefer it to tgi's personally as the food is better and in all honesty cheaper. It's never too busy either so it's good to go in with the mrs and child. The staff are always attentive and make sure the wee man has something to keep him occupied whilst we wait for the food.
Pickle Rick . 2023-07-02
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Yes, F&Bs is a chain so don't expect a Michelin star experience but the food is good, the service is good and it has a vibe about the place - which is no mean feat in a shopping centre location. The service is quick without being rushed so it's handy if you're heading elsewhere afterwards.
C M . 2023-06-26
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It was good today, I came here, the food was very good 👍
Nazreen Khan . 2023-06-18
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Had an amazing lunch, delicious and piping hot food. Could hardly eat everything cause of the large portions, even from the lunch menu! Will definitely be back. Thank you Javier and Caitlyn for looking after us.
Allan Grimason-Blackey . 2023-06-13
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2 items of the order came incorrect
Gaynor . 2023-05-19
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Service was horrendous the waitress was extremely rude was rolling her eyes after interacting with customers didn't make an effort to ask how our food was asked as soon as we got our food without taking a bite won't be going there again
Charlie Henry . 2023-05-02
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Food was really great, packaged and bagged nicely and delivered on time, plus a nice restaurant discount. Will definitely be ordering from here again.
Dillon . 2023-04-18
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Staff were amazing!!! Great service. Food was delicious. Can't wait to go back
Debbie Cassells . 2023-04-07
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wasn’t expecting much due to it being a chain restaraunt and been before but wasn’t upto much. Pleasantly surprised by the pasta and pizza, i had the alfredo and it was delightful, creamy and al dente! Thanks frankie and bennys.
Kirty Mcintyre . 2023-03-16
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Food lukewarm avoid this place if you can as eating lukewarm food can cause FOOD POISONING try and avoid this place if you can
Kayleigh Louise Duffy . 2023-03-10
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Always love a trip to F&Bs. Great for vegans with meat eaters in the party as they have a good range of both. Staff are very helpful and friendly. It was very quiet the past we were there but it can get busy at the weekend.
Gill Wilson . 2023-01-13
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Food was a bit mediocre, Ashley really made up for it, tho with her bright personality, lovely woman!
Rachel Thompson . 2022-12-14
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Wrong order got a burger and chips waited so long was too hungry to phone back
Robbie . 2022-11-19
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I ordered a plain crispy chicken burger but got delivered a grilled chicken burger with BBQ sauce on it. Was unsure how to contact the restaurant to try and get it sorted.
Amy . 2022-11-15
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I was in over the weekend, service and food were fantastic - I had the buffalo chicken loaded fries off the new menu they were delicious. Highly recommend
Louise Currie . 2022-10-27
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Great visit to Frankie and Benny's . New menu looks fab we shared the bbq platter. Love visiting this restaurant staff are all so friendly and happy.
Sandy . 2022-10-23
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Great food and service from staff friendly staff and all helpful Davie B Glasgow
David Buchanan . 2022-10-23
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This is a great Frankie and Bennys. Nothing is to much hassle for them. Eating out with an autistic child can be daunting but these guys are a great help. Especially Ashley
Charles Graham . 2022-10-19
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Fries were decent but the burger was perfect. Best burger I’ve had in a long time.
iain . 2022-09-16
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Great service and food arrived in no time!!!
david boyce . 2022-09-07
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Food was great would have given full marks had they not sent me normal fries instead of the sweet potato fries that I had paid extra for.
Denise . 2022-08-28
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Good meal. My daughter's favourite place to eat
Jillian Young . 2022-08-26
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Brilliant service from start to finish. Floor and kitchen staff were great...food was delicious 😋
Linda Aitken . 2022-08-22
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Sometimes you get the weirdest experiences in a big chain. As we entered we indicated that one of my eating companions had a gluten intolerance. We sat down and ordered drinks, and that companion ordered a simple glass of tap water. As the waitress arrived with the drinks, she realised that the gluten free diner was with me and refused to serve her the glass of tap water until she had it checked to be gluten free! A new experience for is all. Aside from that, the dining experience was pleasant. Our server (not the drinks), Ashley, was friendly and helpful. The restaurant and toilets were clean. Frankies and Benny’s have gone through some big changes recently and I haven’t forgiven them yet for taking the Calzone off the menu. It’s lost much of the whole 50’s and 60’s diner vibe that gave it character and now competes against the rest in the race to the bottom. But I can’t complain about this single restaurant. Plenty of car parking at the centre and access is great. Free wifi and when we went during the week it was very quiet. A good all round experience.
Being West Kilbride . 2022-08-22
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Carbonara with the most dry that I have ever tasted. Wings were good.
Agnes . 2022-08-14
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Great food and fun atmosphere. Service was great too
martin webster . 2022-08-14
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Service brilliant, food delicious. Defo go back. Good range for vegan and gluten friendly.
Lynne McMaster . 2022-08-14
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Located inside xsite at braehead. Had a reservation for 7 but they were happy to take us in half an hour earlier. Wasn't too busy when we arrived. Our server was polite and prompt. Ordered a 3 course meal a few drinks and couple of cocktails. Came to just over £75. Food was nice. Only reason I'm giving it 4 star is because I've been to the one in London just off the corner of the lyceum and the food is amazing this was just ok. Still a very nice meal out. Food didn't take long to come at all. They do offers on cocktails at certain times so always worth checking out.
steph cairns . 2022-08-12
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The service was fab etc but the prices have sky rocketed sincd the last time we were there.
Amanda Moz . 2022-07-30
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I'm very disappointed, never order again :(
Monika . 2022-07-27
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Absolute waste of money. Soggy chips and a not very nice pizza for £11 odds. Never again
Wilson . 2022-07-21
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Very nice 👌 well behaved staff food great very reasonable 👍 will go back
Hugh Morrison . 2022-07-09
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587 Opinions
Had a lovely lunch and Vicky the server was great! Very friendly. Lunch was nice and freshly cooked. We will definitely be back.
66 Opinions
I’ve actually been here twice this year with my family, once to sit in and once via the Drive-Thru. The building itself was massive - genuinely couldn’t believe the size of it. Access via car was, in my opinion, a bit confusing. The road markings and approach were far from simple. That aside, we had no issues with the Drive-Thru nor with the sit-down area inside and the staff were friendly enough. The food and Hot Chocolates we ordered, on both occasions, were great. Genuinely no issues - the Biscoff Doughnut in particular was top level and to be honest, will be my go-to in the future. One downfall - the price. I could probably justify paying what we did on the odd occasion but for me, they’ll surely lose regular repeat business from normal, middle-class families. On our second visit, it cost just short of £20 for my son and I to have a hot drink and Doughnut each, so not even a full meal. Taking all of the above into consideration, a respectable 4/5 rating is fair.