Franco Manca Waterloo in Lambeth - Phone Number, Reservations, Reviews

Great food, great service in a nice atmosphere at a reasonable price. Pizza was really enjoyable and hit the spot, would fully recommend and we would come again if in the area. Clean toilets too!!

We came to the Waterloo restaurant on 30/06/2024 around 8PM with a friend who was visiting from abroad for the weekend and was very excited for a fantastic experience again, after prior visits in Borough Market and Covent Garden venues during her prior holiday in UK. We were greeted nicely, sat almost immediately and the menus have been given. Considering we all were in FM before there was no need for the menu and service explanation as we knew how it all works. After several minutes the drink order has been taken, while we were still deciding what to eat. There was a significant wait for the drinks to be delivered ( or at least that was our impression) After the food order has been taken we were patiently waiting, whilst the restaurant got slightly busy, yet there was one person greeting new guests and taking the orders, while tables left by previous guests weren't cleaned, nor prepared for walk-in customers - the whole floor looked rather messy and seemed no one had control over it. At some point there was 2 other members of staff, who slowly started to clean the floor or running the food, but the miscommunication between the team was very visible, as food were delivered to wrong tables, food was served before drinks arrived and there was a sense of overall confusion. Once we got our food we wanted to get some salt, but team members on the floor seemed to be oblivious to our gentle hints to get their attention, and we actually had to stop one person in order to ask for it (neither of us wanted to wave or be the"excuse me"customers) During our meal we finished our drinks, yet no one offered a top up. No one just came and ask whether we are enjoying the food, if we have received everything we ordered, maybe we want to order more (up selling point) or do we want another drink (second selling point) At this point we finished our food and asked for the bill, as shortly after 9pm the initial waiter started to close the outside. Due to the fact we were celebrating our friend bday we ordered a dessert, which has been served within 5 mins, but on separate bill (?) We were not very impressed with the service to begin with, but we considered the time (an hour before closing and it was Sunday and no one want to work Sundays). but we never received the bill - our waiter was closing outside station, additional team member had an eye contact with myself, nodded and carried on to clean the sauces, the girl who ran the food before just vanished from the floor, so there was no one to ask for the bill Since our server was closing outside area and had headphones with music on full blast, he never heard us asking for the bill (3 times) until my friend waved at him and stood in the waiter way to get the attention. The waiter response was - "there were other people in the restaurant who you could ask for the bill" - this is not necessarily the answer you want to hear, as a paying customer (I am sure you have the records on CCTV) I absolutely love FM - this particular experience wont prevent me from coming back, but I definitely wont visit Waterloo branch again. As a hospitality professional with 20 years of experience I would strongly suggest customer service training.

The eggplant starter was delicious and the pizza was superb! The wait staff found us a table even though we did not have a reservation and the service was very prompt.

ottima pizzeria a Londra, zona Waterloo, mangiata pizza margherita (si chiama in altra maniera, mi sembra sia la numero 2 del menu), leggermente alta tipo Napoletana, ottima, prezzo onestissimo. La consiglio assolutamente

45 minute wait for pizzas during which we realised no one else was getting a pizza, staff did not inform us of any delay eventually said there was only one pizza chef but that still didn't explain the delay in an almost completely empty restaurant mid afternoon

Perfect service, very nice waiter. The food came very fast and it was the Pizza delicious. Nice ambiance and quit atmosphere.

Excellent, as ever and excellent value for money. It’s weekly dad and son day together and the kids menu and the pizzas are a hit with both of us. Went to the Waterloo restaurant today and fantastic service from Saad. Over and above to make us feel comfortable and look after our every need. Shame this isn’t my local one but will making an effort to come here more often thanks to Saad.

Great place, Very friendly environment and great service by saad. Would definitely recommend for a late lunch with family.

Great service and great advice. With a lot of patience and a lot of attention, the customer is offered a lot and feels very taken care of and familiar.

Birthday lunch for 9 including 1 gluten-free guest. The booking process was smooth, and the restaurant dealt with two changes of numbers pleasantly and positively. Booking confirmed by text the day before, which was comforting when original booking was by phone. We had a wonderful lunch. Pizza good as we expected. Restaurant busy but tables spread out that it never felt intrusively so. Service efficient and just got down to it - no “my name is Alphonso, I’m going go to be your server today and your best friend”. It was as Italian service should be. All sorted out by Saad, to whom we are grateful.

It was my first time and I’m definitely coming back again. Great food and great service from Saad. Super sweet and welcoming.

Great spot for lunch close to Waterloo station. Pizzas and drinks were great, and all staff were very friendly, especially our server Saad!

Very attentive servers, specifically Saad, he was very helpful and patient when explaining the menu. Pizza was very good and filling.

A great restaurant, fantastic service from Sadd. I would definitely recommend the garlic brea with mozzarella and pizza number 4.

Brilliant service and excellent pizza . Saad our waiter was especially brilliant. Would recommend for a pre- theatre meal

I recently dined at Franco Manca in Waterloo and had a wonderfully satisfying experience. The waiter was Jonathan. The highlight of my meal was the vegetarian special, which was bursting with fresh, vibrant flavors that truly showcased the quality of the ingredients used. Each bite was a delightful journey through a medley of textures and tastes, perfectly complement.

It is a super nice pizza place with friendly service in Waterloo. Cosy and delicious pizzas. You're served super fast ideal for a quick stop to eat!

Good pizza? No, it’s excellent. Ded it feel like a restaurant? No, it felt like being at home. Would I recommend? Absolutely!

Lovely team and delicious food! There were many vegetarian options as well🎈 also, the restaurant was very clean! Thank you

Fernando was fabulous! The food was great and the location was great - the pizzas are always delicious and the tiramisu was great

Absolutely excellent service. Honestly, felt like being at home. Would recommend for anyone who is looking for a delicious pizza at reasonable prices.

It was Great service and great price and great food. Ice cream & pizza. Fernando was a very friendly attentive waiter much love to him.

Lovely meal, Franco Manca is always reliably good! Great pizza location and excellent value for central London. Enjoyed great service from Britney!

Very comfortable and homely feeling restaurant that make wonderful pizza! Also a very friendly service from our waiter Fernando.

Came to the Waterloo branch with friends on a Thursday, the pizza and service were amazing as always (especially Przemek)!

Przemek was amazing and we had a lovely evening! The pizza was fantastic and we had a stunning chocolate cake and desert!

This is really good restaurant there was a really kind waiter prezmek he helped us choose the most delicious pizza ever 😋😋

A great place to meet friends, excellent food, nice and friendly service. We would like to return in the future. I recommend!

Great staff, they were incredible and mad eher feel so welcome. Amzing food, the pizza was very tasty. Would definitely return.

Amazing pizza and great service. If good pizza is what you’re looking for then you won’t be disappointed. Will definitely continue to come

i love this spot! first franco manca i've been to and did not disappoint :) Accommodate to Gluten and Dairy intolerance and has an overall great atmosphere. Lovely service!! Shout out to Przemek!!! and the other cute waiter with a nice voice

This spot is really cute for a lunch date :) cute decor I love the tiles. Big up Przemek! I had the number 8 and it was so good 😋

Had the best pizza at the FrancoManca in Waterloo and best service from the lovely Przemek🥂 go for the truffles! 🥂🍕🍕🍕

Great service. Good food. Convenient location in central London on the way from the Waterloo station to attractions. Recommended!

This was the perfect place for pre theatre dinner before going to the excellent Just For One Day at The Old Vic next door. They really looked after us and made sure the food arrived before we had to dash to see the musical. Maitre...

We managed to grab a table for 2 at 6:15pm before heading over to County Hall for a 7:30 showing. The restaurant was packed but unfortunately there are no reservations so if you want to ensure you get a table either arrive early or visit...

Great place for a quick dinner bite! Got us a table with no reservation. Przemek was great at serving us! The new number 8 pizza really stole the show

We had a great evening. Food was very good and staff super friendly. We were looked after by Przemek who was efficient, friendly and just brill!

Lovely night out with friends. Good service. Close to Waterloo station & Old Vic theatre. Classic and unusual pizza choices

Great vegan pizza with violife cheese! Incredible service from przemell and the team. All for a decent price, I’ll be back!

Loud, buzzy and delicious. Pizza and salad were really good and very quick as off to the Old Vic. Staff delighted and attentive. If you want a tasty meal don’t hesitate to go. Jonathan served us and was charming.

My pizza was delicious and really big. I had to take some home. The staff were really friendly and helpful, I will definitely come back

Great food. Really tasty and good portion sizes. Service very professional and friendly. Lovely ambience and decor. Will definitely come again

Great place to have a quick lunch and look out at the Cut. Franco Manca sourdough pizza is always delicious and the cake is really nice

Great service and food! Przemek was very friendly and went above and beyond to ensure we had a good time. Would recommend to anyone in the area

Very good service by Przemek. We are regular customer in Waterloo and Przemek is always very smiley, chatty and always make us feel welcome and special. Food was good as always. Definitely will be back! Well done Franco Manca for manager like Przemek

the food very good. The treatment received by PRLEMEN has been great. He has been super good and attentive. I recommend it 100%

The food was super delicious and the service from Prlemen was excellent. 100% recommended. Good quality-price too!!!

Great place to eat with friends. The service was excellent and food amazing. Big servings, ordered a salad and a pizza to share.

Nice spot, nice food and the waiter Shoikihvuz was really kind. If you’re in London consider this place it’s affordable

Excellent food and service!!! The spot is super great and super reasonable price! The waiter Shoikihvuz was really nice

Great pizzas and friendly service. The restaurant had a nice atmosphere and it was a lovely place to meet up with friends :)

Delicious and quick. Very good value for money and the staff were all welcoming and attentive. Perfect for a Sunday early dinner

Food was delicious and lots of great choices. Great environment and fast service, staff are very friendly - thanks Priemeu!

Great service in a great location near to Waterloo station and the Old vic theatre. Special thanks to Przemek who was a very helpful and welcoming host. Cheers!

The food was great, service was friendly and prompt, and it was a nice relaxed atmosphere to catch up with friends. Would come here again.

I came to the restaurant with friends and we had a very good pizza with friendly waiters. Special mention to Przemek for his sympathie, I strongly recommend.

I had a great experience at this restaurant. The pizza was delicious and the service was fast and friendly. I will definitely come back with my friends and family soon. This is one of the best places to eat in town.

Excellent service, friendly and approachable staff, priemell was the consummate host, nothing was too much trouble. Beware of pizza number 7 it’s for the brave only- spicy is a tame description! The pizza bases are addictive and the wine equally so.

Good food and place. Definitely needed a few more anchovies on the pizza! Service was very relaxed and got me everything as soon as I asked for it

Przemek was amazing. Very good customer service, very welcoming and friendly. Food was on point. Przemek gave us many recommendations and everything was delicious.

I had a great experience in this restaurant, waiter managed to sit the 9 of us during a very busy evening. Food is nice and prices are really correct for the area !

It was my brithday and the ambience was good food was quite quick too and the food was quite tasty and lovely presentation

Great spot! Loved the food and space. Came for a birthday and the staff were great. Przemek was brilliant and really friendly.

Thank you Fernando for such a great lunchtime service! Great food, quick service and even gifted us some free coffees!!

Had a great time here being served by Fernando - knew what to say and when to say it. Not interrupting me awkwardly w/ my mouth is full - I consider a skill carefully mastered over time. Glad I didn’t have to nod my head...

Stopped off for lunch and very impressed with the food and service. Our server was Fernando who was great. He was friendly and the service was quick which was important as time on a lunch break is limited. I will becoming back.

Delicious Pizza and service was great! Fernando gave us really nice recommendations and checked on us regularly. It was a great evening.

We joined for a late dinner with a group of 6. The staff was very friendly and helpful with out orders. We enjoyed our evening with nice food and great armosphere of this place.

Solid pizzas but nothing spectacular. We’re overly dry and not generous on toppings. You’ll find better pizza in the area.

Super cute atmosphere, really cozy,very tasty food and amazing service, Przemek was our server for the evening and he was super friendly and warm and made us feel so welcome and made our night , 10/10 :)

Great service, food and drinks. Alex was Ace! If I'm in the area would definitely visit again. Cheers

Excellent and friendly service from Fernando. Delicious pizza as always! My boys had a great time. We’ll be back again soon

Fernando gave us amazing service and super fast. Very kind and offered to specially make lemonade for the boys. Pizza's were amazing.

Fernando really looked after us - food is always great and the staff are lovely. Birthday lunch for a friend made more special by Fernando being very jolly and spoiling us

Great pizzas, Fernando the waiter was great at accommodating the needs of our family with 3 kids, including making sure all the food was vegan

Wow… what a great experince came with my family and the service was so good from front of the house to managers and dont get me started on the chefs the food was so nice highly recommend number 7

We ate here for the first time for a quick bite pre-theatre last night and I have to say, the staff were excellent and speedy but the food was very average. My pizza was just about warm and when I eat pizza which is 'freshly'...

Very kind and quick service, made the full experience excellent for a second round to come back ! Lovely environment.

Great pizza and nice service. They were very accommodating for our large group. Highly recommended! Thanks

Our host was amazing, didn’t have a table booked but made it work so my team could eat here. We were so grateful and food was delicious!

I love this place. My favourite pizzas and very friendly staff. Przemek definitely knows how to make his customers happy. 100% recommended.

Very good service and clean restauran. Fantastic pizza. Best in London ! Mine family is very happy after that visit.

Small Menu. Great food. Quick service. Lovely staff. Relaxed atmosphere. Nice restaurant. Definitely worth a visit.

Great pizza, we loved the desserts and Fernando's service was great! Would go here again. Recommend the homemade lemonade

This restaurant was a great location and close to the hotel we were staying at, so we decided to place an order for collection to take back to our room. Ordering online was easy. I could select a time to pick up, so it was...

After a debacle at The Spaghetti House, this was nothing short of amazing. Had a takeaway Pizza for the family and it was stunning and MEGA value for Money. Just let us know when you expand to the North!!!

We attended this restaurant during a family trip to London staying in a hotel nearby. We arrived around 8pm and it was busy but we secured a table inside. We were given menus but then nobody came back to take our order for some time....

I had the best time ever, loved the vibe, the food and the service! I’m a regular and will keep on coming. Thank you Franco Manca!

Tereza was fabulous, really looked after us. Food was delicious and brought out super quickly! Would recommend a trip :)

Great service and lovely food. Grace was our waitress and was very helpful- We are vegan and she helped us with vegan options.

Lovely spot to grab something to eat - even if they’re busy, they still get everything out to you quickly! Particularly handy if you’ve got tickets for something at the Old Vic. Grace, our waitress, was really friendly and prompt despite how busy the restaurant...

Waited about 15 minutes before having to ask the waitress to take our order. Then the olives and one of the pizzas didn’t turn up so again had to ask for them. Olives were brought and told they were free but were still on the...

Teresa served us with such warmth and care- she made our visit special. The pizza was amazing - one of the best in Waterloo

Fantastic service from Sailma, she was quick, efficient, friendly and just attentive enough!! Food, as always was amazing. 5/5 Thank you!!

Great pizzas at a decent price, with properly made sourdough bases and beautifully cooked. Great service from Fernando as well

Sailma was lovely and helped me with download and operating the app! Great pizza and quick, friendly service

We had a great starter and pizzas for a fair price. Impeccable service by Fernando. Franco Manca is an institution!

This is a great spot for outdoor dining! Fernando and Saylma were fantastic hosts. Great food, reasonably priced, casual!

Delicious, Fernando and selma were great. Fast service great pizza sunny weather. Great time all round