Four Star Pizza East Belfast in Belfast

This place is great i like to choose it as a treat always fresh and good service quick and hot cookies are so good and melt in ur mouth

I picked up a pizza this evening and was about half way through it when I saw something bright blue peaking out of the dough. I took a closer look and saw it was plastic - when I pulled it out of the dough I discovered it was a sticking plaster/band aid - see photos! I called the branch and they immediately said they didn’t think it was a plaster and asked me to bring it back to the shop. When I did, they denied repeatedly it was from their store and told me I could have a refund or another pizza. I told the member of staff (Josh) again that it was literally BAKED INTO the dough! He denied this and so I asked where he thought ot had come from. Again he said it wasn’t from that store. So basically accused me of putting it there for a refund? I feel physically sick after finding that plaster and then to be all but accused of putting it there for the sake of a £10 refund? Absolutely vile.

Consistently decent, good customer service

A regular takeout for me if i'm feeling Italian. Good meal deals. I usually get 2 medium pizzas and 2 sides for £25 it's worth every penny. Pizza is tasty, the sides are also delicious. Their garlic herb dips are definitely one of the nicest ones I've tasted about. Special review on how fast their delivery is though! Very speedy delivery usually with you in 10-30 minutes tops which is better than most places around here.

Ordered pizzas and sides for sister's family I was visiting. Stupidly overpriced for what you get. £14 for a large pizza is more expensive than Dominos, and it's not nearly as nice. The really disappointing thing was ordering 3 lots of £4 curly fries - see photo for what that constitutes. Laughable - I've been absolutely taken for a ride. Literally only bought because my nieces convinced me it was good. That's the last time I take their opinion seriously.

Ordered for myself and my 2 children. Delivery was quick. Pizzas, dough swirls, garlic baguettes all very nice and cheaper than most other places. Will order again.

Perfect food and great service per usual 👍👍

This branch hasn't been good for 10-20 years, it's my local but I stopped using it, Dundonald branch is night and day difference. It actually remind of what the East Belfast store used to be like a long time ago. Consistently bad.

Food was amazing! Will defo recommend staff were so polite and helpful.

A disappointing meal. My wedges were undercooked. I ordered a chicken and wedges combo, but received wedges and fries. I called and let them know. The guy apologised and said they'd send the chicken dippers out to me ASAP. They never arrived. Terrible customer service

Absolutely unreal . Food arrived hot & on time . Pizza is beautiful , full of flavour , base is so light & fluffy ! Thoroughly enjoyed by my family & I . Will definitely be my go to pizza takeaway from now on !

I recently ordered from four star over the phone I was speaking to a very kind well mannered girl who I can’t remember the name of unfortunately, food was delivered quickly and was still hot I enjoyed it greatly

Jesus when I seen the pizza. I knew I was gonna absolutely devoured round of applause for them a hint of spicy pepperoni with juicy chicken when I devoured this

The food was perfect and I had a lovely chat with Quinn and Caleb when they where making my pizza

I am always very pleased with the quality and the professionalism of four star pizza. Food always arrives on time and never any issues. 10/10 service.

The food was excellent! When ordering my food, the girl on the phone had great manners and was great help. Very fast delivery. I would recommend:)

Ordered food today service was the best I’ve ever had from a pizza place.The food was warm I will 100% be back to this place amazing:)))

Been there a couple times, friendly staff, satisfying food and good service.

Ordered food around 5:30, it came early the pizza was hands down up there for best pizza ive ate in a very long time. The cookies that i ordered aswell were amazing. Amazing service and the girl i was on the phone too was quite polite.

Pizzas came an hour late and was cold..obviously made at time of order and left sitting until delivery..very dissapointed and won't be ordering again.

Have been eating here with my family every Sunday night for years, even kept one eating here after quality worsened and ingredients changed to odd ingredients one memory is the random spicy pepperoni you would get on your pizza based on chance, my main reason for staying was buy one get one free meal deal which I recently found out is no longer available making one of fourstars best traits being affordable no longer a thing. This information is quite saddening always recommended four star to my peers and friends promoting this meal, and sadly i can literally no longer think of a way to convince anyone to buy at four star pizza instead of domino's and other pizza chains. P.S service has also kind of sucked Did improve recently but I go back to the last couple months 1-2 my pizza went even getting cut. Thank you for reading

These pizzas nearly killed my friends. Avoid. Birthday weekend ruined.

Disappointed with Four Star tonight. I picked up a BBQ pizza only to find no sauce on it. I called for a remake, which had a little sauce this time and was barely sliced. On the second call, I learned they thought making the initial pizza without sauce was an acceptable alternative because they had run out of it. When they remade the second pizza with sauce this time, their stand-in recipe wasn’t up to par at all as it was a thin oily glaze that didn’t taste like BBQ. I’ve opted for a refund now as I’ve lost my appetite, but doesn’t save the wasted 30 mins back and forth to the store and the ruined dinner time. See pic attached.

Staff were amazing and chatting away too me when I was waiting on my order and food was brilliant!

Had one of the tastiest pizza's of my life. Not only was the pizza delicious and full of flavour but the customer service was exceptional. Stephen is an absolute credit to the company. Not only is he extremely pleasant to talk to, his knowledge and customer skills are excellent. I will definitely be back

Excellent lunch time deal. Stephen was 1st class.

Hi I've been pizzas from 4star gor awhile now and I have never had any problems with the food staff friendly and polite nothing is to much trouble Steven is a very pleasant guy .I'm waiting for a delivery now looking forward to getting stuck my little dog loves pizza. beersbridge rd shop is excellent. Thankyou so much... 4 star keep up the good work. Yum yum.

Hadn't had a 4 star pizza in several years but called in today when driving past. The guy who took my order and made my pizza was very polite, professional and made a great pizza. It was delicious and I will definitely call back again or to another franchise local to me! 5 stars for 4 star!!

Steve was nice on the phone help too beautiful pizza 🍕

Fast and friendly service and food was outstanding as always . Shop worker steven very polite and helpful :)

Stephen and Katie absolute amazing staff , if there where 10 stars they would absolutely get it , felt absolutely welcomed by their manners and politeness, smiles and thank yous non stop , great food and well prepared and we couldn’t have asked to be served by better staff ,I would highly recommend this store to anyone in Belfast or anyone visiting , if only more places had staff like this store does what a great team

I’m literally obsessed with the white chocolate cookies!!! They are amazing, and my daily snack for love island every night lol, Stephen who took my order was so pleasant and was able to remember me from my previous orders, such a friendly worker <3

Four Star, Beersbridge Road. Stephen was absolutely brilliant! His customer service is exceptional & his energy brightens up the shop! The garlic pizza he recommended for my son ( who is a fussy eater) was delicious & my son loved it! Thank you Stephen:)

Best pizza in east the local stephen serves the best

Just had four star pizza. Great customer service from Stephen, really good recommendations to try some new ideas from the menu instead of the usual pizza toppings. Really good chat with the team while we waited and nothing better than seeing your food prepared start to finish in a nice clean and tidy store. Will definitely be back next takeaway night.

Excellent srrvice every time i order,polite staff,both in shop&delivery drivers🤗🤗🤗

Lovely food , friendly staff and fast delivery

Just got served by Stephen in 4 star pizza. Warmly greeted and had a chat while the food was cooking. Pizza was ready quickly and was delicious. Great customer service. Thanks!

Huge thanks to Steven/Stephen) and Michael. They ran out of baguettes last minute and they called us and went out of there way for us and made us a delicious pizza instead with cookies, drinks etc, etc. They absolutely made our night, amazing customer service, amazing food can't recommend this place enough! :)

Had a great experience with Stephen and Josh ! Very nice and helpful

How do I put into words the service Josh and Stephen have delivered. 5 star fine dining service from this place, even looked after my dog while I ordered as there was no where to tie her. Asserts to the company

Absolutely rubbish, felt like they just gave me the ingredients to make it myself, undercooked something shocking with barely anything on it even though I paided for extras and two extras were missing. The dog didn't even want it.

This place has went to the dogs lately, the pizza is garbage and has zero sauce with dry dough, the pizzas also lack toppings and cheese.! You also don’t get a free a dip with your pizza anymore. Dominos is 100 times better or any local pizza place, avoid this joint like the plague !

Served by George and Arica great pizza £6 for pizza and drink. Will be back.

Fire pizza from George and Erika, main men

Always excellent friendly customer service from Marika, George and the team at Beersbridge Road shop. Pizza is always delicious! Thank you.

Great value and taste. Excellent service from George and Arica.

Just got a pizza absolutely delicious from Steven and the driver George what a nice guy also will definitely be back again!!!!!

Best franchise pizza by a million mile

Have been using these guys for around a year. Consistently great pizza. Best pizza about.

Pizza was horrible, too much sauce, cut awfully, couldn’t even finish it as it was that messy. Ordered a 12” pizza and 2 inches of that was crust.

Las pizzas están muy buenas y el servicio es muy rápido

So mad ordered a pizza time 4.40 on the app which said the pizza was delivered at 6. 20 which it had not...had to phone 4 times till someone answered then they hung up on me , still trying but no one answering. What way is this to treat customers I'm disabled have no car so how am I able to contact them.

As a regular customer I certainly will not be ordering any more! Hardly any toppings on the pizza nowadays. Not worth the money 👎

Asked for garlic bread (no cheese) came with cheese, asked for lite sauce, all i could taste was sauce, asked for thin crust, got thick...i give up

If I could give no stars I would. Extremely undercooked.

Alfie is an excellent staff member, Had an issue and he.sorted it immediately! Great food, excellent customer service! Always on time and always correct! Favourite pizza place in Belfast!

Lovely food and the driver Chris is a lovely and friendly driver and my food always gets delivered with the best of care 🙂 Thank you!!!

On this night we decided to order from our favourite four star pizza on the Beersbridge road we tried on just eat the site said not delivering so we tried calling someone answered told us they were closed. As we drove past behold they were open. Tried calling they wouldn’t pick the phone. We took our custom to the pizza co they were happy to take my custom. Not happy😡😡

Four Star used to be my number one pizza place but just received a totally burnt pizza. Now fair play the guy on the phone was apologetic when I rang to complain. Blamed new staff and an oven, even though one pizza was not burnt 🙈, and said I wasn't the first to complain tonight. Now currently waiting on a replacement which we won't eat just in case of staff revenge lol. Half refund was refused, replacement was the only option. No indication of wait time.....now currently 02.06 so 30mins and still waiting on a replacement thats going in the bin 😱

Service is too unpredictable with this store. Sometimes fast, sometimes you can wait over an hour. Sometimes pizza is warm, sometimes its cold. Sometimes you get what you ordered, sometimes you don't. Best to avoid.

Very unhygienic. While waiting for my food I witnessed staff rubbing their face, nose and hair and then touching food bare handed. They also handled money and before handling food. One member of staff was eating a slice of pizza while preparing food. The delivery man, came directly in from his vehicle, and without washing his hands, started handling food. Very evident that there is very poor levels of basic hygiene standards. Won’t be back to this place. Unfortunately, to leave a review I need to give at least one star; in reality I don’t think I would be that generous.

I would have been a regular customer of 4 star Beersbridge Road but the last pizza I recieved from this particular branch was the worst pizza I have had and had to put it in the bin this was after paying £25 for my order would definitely not recommend

More toppings maybe? Superb sides though

Amazing. Exactly what we needed.

The restaurant didn't have a clue, fobbed me off with "It'll be 5-10 minutes" and it was 40 minutes later we got our food!!! Absolute joke, I can't believe a pizza company only has ONE delivery driver on payday weekend. Will be using a different company next time. Not worth the hassle!

Order placed around 14.20 estimated delivery time was 14.45-15.05, order arrived with drink missing at 16.15. After being transferred from beersbridge road store to dundonald. Nearly 2 hour wait for a meal for one.

Absolute joke... Paid for an £30 order which never came and when rang th shop it was closed...!!!!

Never remember dips even though i pay for extra every time. Food cold and stale

Best food and delivery time on the dot

Red peppers were requested on order,given green

Some ingredients were not present yet I was still charged for it. Otherwise was ok.

Pizza was cold and chewy and sides were not eaten at all very disappointed could of smashed a window with a dough ball

Boys know what their at at this spot, no messing about :)

The garlic bread baguette was burnt and the food was not warm one bit Not impressed

Food was decent but you forgot the dips again. Not sure why takeaway places almost always conveniently forget to include the dips. It's almost as if you didn't have any in the first place...??

Came up as delivered but hadn’t received it, then it arrived. But was only luke warm, garlic pizza bread was hard and crispy rather than the usual soft. Not great 😩

Food was cold and also asked for bbq dips I even put it in the comments but as usual four star don't do bbq last time for me I'm afraid £30 for cold pizza and the wrong dips won't be doing that again

There was a mix-up with one part of my collection order. I returned to the store and they apologised, made me a complete fresh order and threw in another portion of hotdog swirls for the inconvenience. I always think you learn more about a businesses customer service from how they handle a problem that from when everything runs normally. I really enjoyed my pizza as well.

Food was good and delivered early. Although dips were ordered and they weren't present when delivered. This is now the third separate time this has occurred which is disappointing.

I ordered a custom pizza with sliced sausage organo and red pepper. As a selfie deal. You gave me a pepperoni, sliced sausage, red onion green pepper and mushroom pizza. Why I dont know idm but I prefer not to have mushroom on my pizza. So why u gave me extras on my pizza I never chose I have no clue. Everything else was delicious and fine I did take off the mushroom though.

Garlic bread was burnt and pizza was almost like a slop with all topping cheese etc falling off it

Ordered feta, olive and basil pizza.... Had no basil or feta on it. Ordered red peppers (i find green peppers to bitter) on the other pizza ... No red peppers it had green instead 🍕😠

No dips came that were ordered, pizza was thrown together and the peppers and onions on the pizza were definitely not cooked!

I ordered my food at 15.50 and expected delivery time was up to 16.40. It arrived at 16.45 and was also cold. Not very nice at all.

Had an issue and was resolved very quickly - thank you!! Food was great as always 😊 the delivery driver is also always very nice

Red onions on top of pizza but never asked for them, had to throw it in the bin. Also curly fries could’ve been cooked a lot more.

Would of given all 5 stars but they left out my 2 garlic and herb dips I needed them for my twister fries

Order was first sent to wrong address, so replacement was ordered and has not arrived as of 2 hours later. Have called several times and have been hung up on. Completely unacceptable

Haven’t received my order, cheers

No sign of the pizza I ordered. Restaurant is refusing to deal with telephone calls to provide updates. They picked up the phone but didn't speak, could hear other customers in store wondering where their food was too. I have to wait 7 days to find out if I will receive a refund from JustEat. A very poor outcome. Terrible service from both Four Star Pizza & Just Eat.

Never showed and they didn’t answer the phone

Absolute joke of a business. Order sent to a totally different house in another street. 2.5hrs later, replacement order still has not arrived and they've shut off their phones and closed on JustEat at 8:30pm, but taken money off me. Doesn't even deserve 1 star.

Disgrace pizza mostly crust and no filling, garlic bread with cheese a baguette cut longways and scantily clad with garlic and cheese, disgusting. Will never order again

First part of my delivery was 15 minutes late, and the restaurant forgot my side so I spent 20 more minutes waiting for that. Driver was a saint though and drove back to the place for my side. Food was good though 👍

Easily the best pizza place within East Belfast. I order anytime I'm getting a takeaway, The food comes before the delivery time. The food is always hot and tastes heavenly. The drivers are so lovely too. 10/10 and will continue to order from here.

I once gave this restaurant a 1* review. Finally decided to give them another chance and they've improved so so much. Literally some of the best pizza about now.

Disappointed that they had no onion or garlic dip they should be better prepared but won't stop me ordering again food is lovely

Food was delicious as always from Four Star however, another habit seems to be the omission of the dips, even though they have been selected with every order. Sometimes you get them, sometimes you don't and sometimes you get whatever dip they want to give you, not necessarily the one you ordered. Not a major complaint but irritating at least and not so terrible I wouldn't order again. Either provide the dip ordered or take them off the menu.

Absolutely stinkin! Undercooked soggy mess and the barbecue sauce was like a really watered down gravy. The wrong ice cream was delivered along with 4 so badly under cooked cookies, ya couldn't eat them. Waste of £30 odd pound i am disgusted!