Food Factory in Malvern Hills

I was so impressed with our fish and chips at lunch today, 16th June, had to write this! The fish was amazing, white, chunky cod exactly how it should be, freshly cooked! Chips were how I like them dry and hot! Not soggy and dripping in oil! Thank you for making our lunch perfect!

Called in for some chips whilst passing through the area. Nice lady serving behind the counter, but was very disappointed in the chips. Soggy and very bland. Just tasted of cardboard, no flavour what-so-ever. Didn't really have the chance to go back because they were shortly closing when we left. I'm very sorry to leave this review because I hate to bad mouth someone's business, but I have to brutally honest. They were some of the worst chips I've ever had. Perhaps we were just unlucky.

Good food but the staff let the shop down. Constantly hanging around the back of the shop in their cars, playing loud music and speeding on upper chase road while in uniform!

Kam the Proprietor is a very nice man. Assisted by Burt (such a darling) FOOD FACTORY are passionate about their customers. For this reason we return again and again to enjoy the best service and value for money Fish & Chips anywhere in the area. Keep up the good work FOOD FACTORY

I have lived in Malvern for over 20 years and have never used the Food Factory before until this evening. I was really impressed the young girl that served us was polite and greeted us with a smile. Portion sizes and food were good. We will definitely be using you again.

At the end of a long day moving house all I wanted was food! This was the one with parking outside 😁 staff were average, food was hot, chips a little anemic. But hey it filled a hole and didn't make me ill.

This place has great fish and ok chips (could be cooked more). Their delivery service needs improvement though. You either don’t get what you’ve ordered (happened to me twice) or it’s just really really late.

So glad the other fish shop closed earlier than advertised, called here and had a brilliant fish & chip take away

I have used the Food Factory during the past five years after trying other similar establishments in the vicinity and it is outstanding. Not only for the quality of food, but the quantity, and value for money. The shop also provides kebabs but we do miss our fish and chips when at home in Spain so have not tried them. We usually settle for a large cod and a medium portion of chips. The cod is lightly battered and around eighteen inches long. The medium portion of chips is sufficient for two sharing, so we divide the fish in two. Our meals are quite sufficient and the batter is so thin we eat everything. Wonderful.

This place is a must !! Fish is amazing so are their kebabs !! I've even phoned them to say how good it was !! You must try this place , no one can touch it nearby in my own opinion give it 10/10

the food factory barnards green area of Malvern this is one of 5 fish bars the chips always seem pale but are cooked and if you want and I mean a large fish this is the place I have never been able to eat a large fish & chips from this place its just to much so now I have just the large fish and trust me its filling try it out

These are the worst chips ever I have on three occasions had these picked up for me and three times have given them away. They do not know how to cook chips they are nearly always white with no colour. They need to know chips have a brown colour when cooked properly

Year since my last visit from home in south. Cleanliness is worrying as is the lack of senior management. Seems to be run by a bunch of kids whose minds are elsewhere than serving customers. Two lads were messing about outside bargain booze, one was coughing on the chips and the other in fits of giggles, all with a shop full of punters. Food factory has deteriorated this last 12 months and needs a good clean and an adult back at the helm. On the flip side, still the best value pizzas and biggest portions anywhere on my radar ... Come on food factory don't let it slip .... Duncan

Great food. It's that simple. From pizza to kebabs, fish and chips to the burgers. Everything is delicious! Best pizza in town by far!

Our meal was a real disappointment! The chips were super greasy and the fish was bland and looked grey inside the really stodgy thick batter which was also nauseatingly greasy, the portion size was generous but I would much rather have the quality over quantity. The shop looked grubby and the staff unkept with stains on their uniforms. We had a pizza too which was equally bad, really rubbery tasteless cheese and uncooked dough. We shan't bother again

the best fish and chips ive had in a long time and I live by the sea. couldn't believe the size of the fish and how cheap it was. Puts our local to shame

Fish very tasty, portions are more than ample. Quick service plus we find the staff (and owner) very helpful. Their Pizza's and kebabs are also very good

¡GUAU! El pescado que se sirve aquí son tan grandes que tienen que ser reservadas con avidez en mitad antes de ser envuelto!! Muy buenas patatas fritas. Chicos sirve siempre amable.

Cheap as chips? Not quite but a large fish & chips will feed two people. Friendly staff and change for the charity pot!

After a long drive to a nearby campsite on a Friday night we headed into Malvern to find some food. The Food Factory was one of the first places we came across. The fish was huge and the chips not at all greasy-overall one of the best chippy experiences I've had-shame I live so far away!!!

Pizzas are to die for at that prize ! Overall excellent in every area. So friendly, the owner is fantastic, it rubs off on his staff ... Just one issue is the cleanliness .. For gods sake let's see clean shirts, caps and trousers ! I won't be back in Malvern till the summer but I'm looking forward to my pizzas!!

I have been having food from food factory for a very long time and I find the food is always delicious and brilliant value. The staff are always happy and very welcoming too. I definitely recommend people to go there.

Went in for a portion of chips and some pizzas and I can honestly say I really enjoyed my pizza and I asked for a portion of chips and a portion I got was enough for me and my children will use food factory again for sure

I was close to going in the shop and screaming at the owner when my wife came home with a pizza that was undercooked for my children and fish and chips that i would never dream of going back in there again for. Fish smelt off and chips soggy. Never again

Had the large fish and chips and it was the biggest ive ever had in my life.The quality was superb especially the fish,i loved every mouthful and ate it all.It would be a perfect end to a day walking the hills but make sure your starving before you attempt to tackle it.