Five Guys Braehead Xsite in Renfrewshire

The last 3 times I’ve been they haven’t had the pump action mayonnaise out, i asked them for a tub of mayo and they tried to Pam me off with sachets and said there was a mayo shortage, I’m paying 20£ for a burger chips and a drink, I would expect to have the pump action mayo, the sachets are completely different and don’t taste the same, they have a lumpy yoghurt consistency, if there isn’t the pump action mayo the next time I go I will not be returning!!!

no cheese on burger at all. so pretty pointless ordering really

The food arrived early and was delicious. The delivery driver was lovely. 10/10 recommend

Fries were nowhere near what you get when dining in less than half of what you get in store. Burgers were made wrong way round one was little / one was normal but patties were wrong way round

Five guys food is always 10/10. Delivery driver was right on time, friendly and food all sealed in perfect condition.

Burger n chips were great. But my banana milkshake had multiple congealed lumps! Gave me the book!

If I'm paying premium prices for burgers I expect at least a clean restaurant to eat it in, needless to say this place is a mess grubby tables, food on floor, drink stations soaking, over flowing bins, staff need training on keeping standards high, at least the competition have clean restaurants.

Just had my first 5 guys, normal burger and small chips. The burger was just a bun and patty. No tomato, no pickle, no onion, no ketchup, no nothing 😆 Bit of a joke TBH

Drink was missing from order even though i've been charged for it. Food wasn't particularly warm eithet. Disappointing

Burgers great, great portions. We enjoyed

Really slow delivery, and was quite cold. Still edible, but was an hour longer than estimated delivery time.

Glad I chose a small burger I could never have managed a normal sized one. Very tasty.

wrong order was delivered and when I contacted the restaurant they provided little help in resolving the issue

Quick preparation and tasted nice. Both coke machines were working and bathrooms were nice. They don't sell coffee but they allow people to buy coffee nearby and drink it with their meal. Lots of seating.

£40 for food and drink missing.... A joke 😤 Fries freezing cold .... Not good at all 😕

Very good burger ,milkshake was brilliant. Very fresh tasting well cooked. Only the price but you get what you pay for.

I received one of the burgers and I has only 1 patty on and I paid for two ?

Tomatoes were a bit crunchy, milkshake was amazing

chips were cold hotdog and burger was okay tho

The food is good. Expensive, so I wouldn't say it is good value for money given it is still just burger and fries eaten out of a paper bag.

After having my order cancelled from McDonald’s, Hats off to the people in the kitchen making this order quickly and special shout out to the delivery driver as well. Perfect collaboration 👍

Fried upside down and all over the paper bag Cold too as was the burger. Took so long to move along.

Hi I'm missing the bottle of juice

Burger meat was dry and tasteless. Restaurant was basic if dining in should get a tray.

I still haven’t received this order.

Driver was very pleasant quite ignorant

Food poor, not hot, no straw for drink

Ordered two bacon burgers, they both came with no bacon and toppings missing.

Great real meat! So far tried cheeseburger

Everything you expect from a Five Guys, great burger, great milkshakes, great service and a great atmosphere and unlike China Buffet King upstairs, the toilet walls are not covered in human fecal matter.

Order came with one of the three burgers having no patties in it.

The milkshake was half full and a small cup and the “famous “ five guys chips weren’t great the biggest chip was less that an inch long and nothing like what you get when you eat in …. I won’t order from them again!

Bit poor to say the least be fair the quality was better last time round

Food was great, as usual. Milkshake was fantastic! Delivery was great.

Fantastic food, fantastic milkshake! Driver was nice as well!

Five guys is the best fast food burger you can get. Pricey but the fact that my great grandkids will still be eating the large chips is a bonus.

Fabulous, so enjoyed it, would highly recommend

1st time ordering for here, will return, food great, can't fault anything, thank you

Amazing every-time! Thank-you :)

Cheeseburger had no cheese! And only one patty!! Rubbish and expensive

This was a fabulous restaurant to dine in at, with a well decorated counter that has all the options clearly presented! The staff were friendly, sauces are readily available and service was fast. I had a scrumptious hamburger accompanied by the fries that really hit the spot and the ketchup is up to standard; this was sat comfortably at a clean table!

The driver was very nice but got lost quite a lot

Cheese burger was fantastic, as usual, and delivery was on time. However, the chips were a bit soggy but still edible and nice nonetheless.

Smashing food, quick delivery and driver was really nice.

Very little sauce meant the burger was dry

My fav is cheese burger and little cajun fries 👌🏻

The food was poor, the hotdog was freezing cold and tasted awful so it went in the bin. The burgers were ok but quite dry, we won’t be ordering from five guys again as they have gone downhill a lot since I last had food from them.

Food was lovely as usual. Delivery driver was perfect with timing and very pleasant

Great staff and usual high standard food.

Made their small fries cup smaller but the price has gone up.

Great food and delivery for living about 7 miles away 👍

Had a 🌭 surprised at how tasty it was. Would definately get again. 🍟 also a must have.

Food arrived late as driver couldn’t find our house but other delivery drivers can find it. Food was only lukewarm when it arrived which made it less flavourful.

There was a delay in assigning a driver and my food was cold when it reached me

Food was great really tasty. Thanks to all who made it 🤤😁🤟

Food absolutely freezing chips soggy unedible

Food was good and warm, thanks!

Wait time was a little long but the driver did apologise and said it was his first time in the area, which is ok because it can be confusing to find this address, food was worth the wait :)

Burger was cooked perfectly, chips great even though there was a long drive. Really nice!

Bring and spacious restaurant, easy system for service and lovely food.

Five guys is always good, amazing burgers and delicious milkshakes! Only wish they had the peanuts!

Multiple missing items from order.

We had a family dinner here, and we liked very much the food and the environment (burgers and chips are delicious), but we all thought that it was a bit expensive too.

Best burgers I've tasted and the fries were amazing thank you

This is a five guys. For fast food it's good but certainly not cheap. Same as any other one you've been to.

I like I could track my driver, food was correct and warm Thank you

Food was great, burger was fab, only thing is chips were as if they had been lying a while not fresh :)

Burgers had so much ketchup and mustard on them they were inedible. So much - alot of ketchup oozed out and the entire outside of the bun was also smeared. Really poor wont be ordering again

Food is much better than your typical kfc or mcdonalds, and the price reflects that... maybe a little on the expensive side, but I've never left still hungry. I would say restaurant prices but not quite resteraunt quality food, but still great food to grab while out shopping.

Love 5 guys the food is amazing. Only thing that let's it down is the price. Nearly £50 for me and 2 young kids to have a burger and drink each and share a fries

I love American food Also if you look at the free refill machine you'll see flavours of drinks you didn't even know existed

We did not receive our drinks with our order and when looking to resolve the problem with putting them with the order of milkshakes the restaurant wasn’t compliant to do so I would like a refund on all drinks

Really nice didn’t disappoint

Did not get straws for my drinks and I did not get a full large portion of fries, Very mad about this would like a refund 😡

Not cheap hence 4stars, but quality food in a clean environment. Love the way the burgers and fries are cooked here. Milkshake has real fruit in it, which I like, the Mrs not so much

Food was great and the service was top class, got offered a free drink while they made my meal. Definitely be back

Great burger .very nice fries and very very filling . Next time I'll just share fries and try a burger on its own .its not cheap.so watch the order as its so filling you don't need a big order . A large shared fries and a burger each is plenty .

Burger,Hot Dog,2bottles of Irn Brew. £18.Hot Dog was like rubber should have went to IKEA to a decent one.

Fantastic burgers with a good choice of toppings. Fries are fantastic! Only slight down side is the price. It's worth the cost but it is a bit on the expensive side.

The staff in this restaurant are just fabulous,I'm a carer and go every week the staff go above and beyond for us and tonight Rhys bought and paid for our meal very many thanks guys, see you next week

The shakes were nice, as were the chips. For a large fast food chain though it was pricy. The worst thing though was as someone who doesn't usually have meat you basically get a burger bun without the burger, like a bun with a small amount of salad and melted cheese. Not impressive is it? Don't say it's for carnivores only, because if you're with others that wasn't to go there then you have little options. Even for meat eaters options are limited. Add more menu items, get more stars.

Very good service recieved from the staff, who are a credit to your company. the food was lovely. Another positive is that the toilets were clean! Thank you!

This place is very cool. The actual mall got alot of activities will do from kids to grown ups. I give this place a 10 it's got lot of things to do. You won't be disappointed 😉

It's great that you can fully customise your meal but it's over priced

Staff are great,just too pricey for what it is

Really enjoyed the burger but thankfully we had a voucher because it was very expensive .almost 40 pounds for basically 2 burgers chips and a milkshake

It is so expensive but the burgers and fries really are delicious. I ordered fries for everyone but the staff told me it would be too much. 1 large would easily do 2 adults. My son said it was one of the best milkshakes he's had and he's tried quite a few. I would say the little burger is a normal sized burger and would even do an adult. I love the options of toppings. The normal burger has two meat patties. I literally rolled out if the place I was so stuffed. Family of five with young kids cost over £60 so not your standard fast food outing. I so glad I don't live near one as I would be significantly heavier and poorer!

Went in on my bday with the wife and kids. When they seen my birthday badge, they gave me my meal for free. Absolutely brilliant gesture and much appreciated.

Not good value for money. Hotdog was very small. Burgers nice but expensive. Chips nice but far far too salty. Only vegetarian option a grilled pepper in a bun apparently. Tables not cleaned in between customers. Will not be going again. 3 times as expensive as McDonald's and half as good.

Was in five guts xsite yesterday spent £48 myself wife daughter and 2 year old grandchild and was a disgusting mixture of grease sodden burgers and taste to make you vomit A 4 inch grease sodden hot dog butterflyed also in a grease soaked bun horendous All priced separately Avoid at all costs

Bit expensive but really good tasty burgers and lots of chips

Went for milkshakes. Wasn't particularly busy, but so short-staffed we waited 15 min for two milkshakes. Something amiss in their staff training that they don't complete the task at hand. Not helped by being told after the 1st five minutes that they no longer serve coffee milkshakes. 2nd choice strawberry was delicious, but salted caramel tasted more vanilla. Thumbs-down on that.

I'm at a loss to why people think this is amazing!!! Overpriced and very average, take your own drinks no one seems to mind as you'll pay a whopping £3.80 for a coke , the burgers range from £5.60 upwards and a cup of chips from 3 quid all in all we have been there done it and probably won't do it again !!

Food was terrible highly over priced

Lovin it, but don't get the large chips.....OMG Huge they are.

I was very disappointed with the food I was given. This is an exception for five guys in general and I'm sure this particular branch as well, but I think some action needs to be taken to better ensure the quality of the food coming out. The French fries were both dry and crunchy and full of peanut oil at the same time. The grilled onion was raw and the burger was again very oily and falling apart. I will be very hesitant of going back to this branch again.

Ordered through deliveroo and was a little apprehensive as it's over the other side of the water. I wasn't disappointed at all. The food came before it was expected. The burger, fries and milkshake were amazing 👏

Food tastes great but it is expensive

Yet another amazing hot dog! You can't beat being filled up by Five Guys

Really expensive...if you want cheese burger as a Meal be ready to pay 15 pounds for it