Based on 454 opinions finded in 3 websites
Based on 454 opinions finded in 3 websites
Nº 144 in 404 in Basildon
Opinions
Yeah was dry and tuff and I love my pizzas that weren’t it
Walter . 2024-11-25
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Driver very apologetic as was late due to road closures. However, food was then cold and although we heated it up, the potatoes were knackered and the pizza rather rigid. I’m sure it was fine when it left the restaurant!
Stuart . 2024-11-20
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Nice halal food but plays music
ManBear . 2024-11-20
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Jayden served us this evening at around 9.20 19.11.24, he is very friendly, the food is perfect, he was really kind about the wait. Overall really lovely man.
lilly may x . 2024-11-19
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Always good, nicely packed and politely delivered. This time the flavourings only seemed to have been waved near the chicken, Parmesan coating wasn’t discernible and honey and chilli wasn’t really there as it usually is - you can find the sauce to dip the food in normally but this time it was only slightly there on about half of the chicken. Not as good as normal, although the garlic bread was very good. Disappointing for a £70 order but we’ll still be back!
Stuart . 2024-10-24
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Ordered extra topping never came. The delivery was painfully slow and was told that they sent all the staff home and there was one person working. Pizza had clearly been rushed and was very doughy. Unusually poor showing from these guys.
Ben . 2024-10-01
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the food was disgusting, considering how much i paid the food was burnt and horrible i had to throw my food away
kelly . 2024-09-13
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Only do one kind of pizza which is too small for me
Shaun Konradsson . 2024-09-01
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The food was cold and not prepared correctly. Once delivered, all slices of pizza were damaged and shaken
Safwan . 2024-08-20
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chicken was pink so my pregnant wife could not eat it . and it turned up sideways
tony . 2024-08-09
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strips are better than mcdonalds Always have a good experience 😋
Micky . 2024-08-04
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I had 12 wings and a pizza, it was absolutely banging. Best wings I have tried
Victor Cuhureanu . 2024-08-02
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2 missing pizzas, raw chicken wings! About shocking phone manners from the so-called manager! He hung up after calling me a lier and blocked my number!!!! Absolutely shocking! Never again and will be contacted head office!
jacqui Flynn . 2024-08-01
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The service was great when I collected the pizzaollo/store manager was attentive and knew his stuff being a young lad from Colchester he knew what he was doing. Pizza was well made and didn't fall apart toppings just about right , although I'm more of the authentic wood fired pizzas this one did hit the spot.
Jose Miro . 2024-08-01
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Once again absolutely fab food and great pizzas! Friendly driver well recommend
Levine . 2024-07-24
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Saw this restaurant the other day and decided to try it out. WOW! Fabulous menu and great food well recommend and will order again
Levine . 2024-07-22
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The food was very cold and very minimal toppings for the money all in all very disappointed ☹️
Richender . 2024-07-12
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again another amazing tasting pizza arrived hot and on time 🫶
diane . 2024-07-08
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Firdt time visit, Mick was an absolute Gent, took time put going over flavours of milkshake n even offered me a better deal being lunch time saving me some £ great value food n customer service
Gary P . 2024-07-04
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Ordered at 18.25, it’s now past 8pm and it still isn’t here. Called the restaurant and they weren’t sure if they had the order or not. After asking around someone said the THINK it may have been handed over 15 mins ago. Useless!!
Natasha . 2024-06-30
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Pizza was lovely and tasted fresh. We got plain chicken strips and they were great no extra sauce or anything was needed. Partner mentioned the Nutella pizzas being made in the store so we sent him back for one and the kids loved it. Food was brilliant, fresh and also quick!
Brittany . 2024-06-28
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Not more than 15 minutes wait for freshly made pizza
Akeem Adisa . 2024-06-27
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have to say this is most definitely the best pizza been using these for a while now I won't go anywhere else friendly food always hot and on time most time I have received early 🙌
diane . 2024-06-21
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delivery time was fine and the delivery driver was a nice gentleman, but I did order a coke but he said it was not put in the bag. not the end of the world as only a can of coke but still paid for it. hence the 1 star.
Lee . 2024-06-20
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Unfortunately food was cold on delivery
Michelle . 2024-06-16
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First time trying. Bit pricey but pizza was really good.
Jae Hudson . 2024-06-16
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Hot and tasty - seemed to be minus the honey in one dish. Otherwise great!
Stuart . 2024-06-10
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Really nice, very tasty and fresh!
Stuart . 2024-06-10
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Ordered Calzone. Cold. Not cooked well. Cheese not even melted on the edges. I do not recommend it. Wont order from here again. There’s definitely better places for pizza in Basildon
Ernest . 2024-06-07
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Great food pizzas are the best around
David . 2024-06-07
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Was very unhappy tried to cancel but just eat wouldn't refund even though it kept saying they wouldn't prepare till a driver came. Sadly fell asleep and was woken up at 23.55. Food was cold
Sarah . 2024-06-05
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never received my order delivery driver stole it
Kay . 2024-06-02
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I'm never one to leave reviews but this pizza was so good, I had to. They use authentic ingredients and you can tell that a lot of effort has gone into this business. Creative menu, well cooked food and good value. Easy 5 Stars
jason . 2024-05-31
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Just got menu through my door & it went straight in the bin, No info on size of pizza or how many slices it will be..Then looking at the prices...Bin is the only place it can go.
Tony Woon . 2024-03-19
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Burnt pizza drink missing. The price does not reflect quality.
Jade . 2024-03-12
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The one we use in Staffordshire is incredible, this one is poor! Tells you the order is on the way and then they've cancelled it! If you want to get fed any point tonight then order elsewhere!
Daniel Gilligan . 2024-03-10
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I was super excited about thus order as was recommended by a friend. I can't help but be sad by it not only being 40 mins late but the pizza was also cold, i ordered the queen margaretta which should of came with basil and oregano ,but, unfortunately none to be seen. . The owners were apologetic, but to make things worst the "handmade cookie 🍪 " was in a ready wrap so clearly not hand made today, resulting in my final review . I'm sorry to do this in these bad times but I'm just fed up
Vanessa . 2024-02-27
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Yummy pizza- would order again :)
Demi . 2024-02-23
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Ordered at 8pm, the confirmed time was initially 8:50 but didn’t around till near 10pm which was too late to be eating, food was hot on arrival though
Jack . 2024-02-15
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Highly recommend Delicious food Great customer service
Enchanted Grain . 2024-02-10
MORE AT Google
The food came too late and was cold as well.
Narcis . 2024-02-09
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Brilliant loui was very polite and food was amazing
Peter Smith . 2024-02-08
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Meh, pizzas are nice but the desert is bland
Frankie . 2024-02-05
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Came late. Dough undercooked. Filling not properly cooked. Cheese not fully melted.
Christina . 2024-02-04
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Orderd from this place for the first time tonight and omg best pizza and Milkshakes and dessert Iv had in a long while Defentily will be ordering again customer service was polite and friendly I work at a pizza company and fireaway pizza and milkshakes and desserts is amazing no cheap pizza either nice ingredients
Siobhan Pithers . 2024-01-17
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Missing bananas with chocolate
Jeannie . 2024-01-12
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highly recommended, food is lovely
karim . 2023-12-26
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Order was missing items, no response from restaurant. Second time abysmal service. First time I ordered the order never turned up and after multiple attempts to contact no success and no refund.
Westley . 2023-12-24
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Beautiful pizza, make your own salad, great sides, and all cooked to perfection. Love this place. Best takeaway in Basildon. The only thing I would change is that they don't sell chips :( but other than that love love love! Highly recommended!
kirstie . 2023-12-14
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great tasting pizza and chicken, on time too.. thanks
Anthony . 2023-12-09
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Order didn’t turn up, not acceptable
Ben . 2023-12-03
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Food was piping hot and the delivery was very polite
Laura . 2023-11-26
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You won't get better pizza elsewhere
max new . 2023-11-21
MORE AT Google
Terrible service last night. The chicken strips were completely missing and the bbq boss had no sauce on it at all. It was dry, hard and inedible. Very disappointed!
kirstie . 2023-11-16
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loved the build your own.. thanks
Anthony . 2023-11-14
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Your milkshakes are the best I'm addicted 😋
Elaine . 2023-11-13
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Amazing food highly recomened yes was a little late but the food did not disappoint my favorite pizza place right now 💯👌
Di . 2023-10-28
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The food all cold and missing items and them people that work there can’t even do a simple easy little job and then acting rude on the phone saying the drink was delivered
Kieran . 2023-10-27
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Generally very good food but had a very burnt pizza once and a burnt calzone once within a space of 3 weeks. But overall quite good.
Ricky Wilkes . 2023-10-20
MORE AT Google
Collected 5 pizzas and two sides in under 15 minutes, which is very impressive 👌
ELLIS . 2023-10-16
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Always 2 for 1 here. Great pizza
Neil Atkins . 2023-10-16
MORE AT Google
Had a very good experience while eating in, great music and staff where very good to me fully recommend 👌
Dan B . 2023-10-03
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Always have the best meal , I collect for the best quality , wings juicy and pizza crispy, even really late still really good service , thank you
james Morris . 2023-10-02
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Extreme hot wings hit just the right spot, I will be ordering again
ELLIS . 2023-10-01
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Great fresh piping hot food . Deliverd before time which was a bonus.
David . 2023-09-26
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Food took an hour and a half to arrive (40 min eta) and was freezing cold.
Tyler . 2023-09-21
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I like my pizza a little more cooked but it was cooked, edible and tasty, ordered the chicken wings too with hot sauce, sauce wasn't that hot but the chilli's included were. Would definitely order from here again, a little tip for anyone getting delivery the just eat driver appreciated clear instructions for delivery which helped the food to be delivered within 40 minutes.
George . 2023-09-01
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40 mins late but happy with food
Kat . 2023-08-27
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Absolutely amazing pepperoni and extra cheesy thin crust pizza. Top quality and flavour. 👍
Jamie . 2023-08-27
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Really nice pizza, fresh ingredients.
Neil . 2023-08-26
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Was running late so rang, told driver was coming back from another job and would be delivered. Never received order but they marked it delivered. Disgusting customer service on a Friday night.
Jack . 2023-08-26
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always great food from fireaway, best pizza you can order. Delivery time was quick, driver was polite and just a great overall experience
Harry . 2023-08-24
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Very disappointing the pizza base was lovely but there wasn’t a lot of toppings 12 inch pizza for pizza pepperoni on it I was not the best value for money
Jay . 2023-08-23
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Very good pizza , the only thing was not ok was too many caperes on pizza , they are salty , so you need to put half of the amount , even less , otherwise the pizza is way too salty
Nadina . 2023-08-22
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Good food, nice staff on pick up. However, it takes an ice age and a half to get food delivered, drivers are nice when they turn up but don't read delivery notes beforehand which would help them find my address sooner, every time I've ordered it's taken close to 2 hours to get here, for 2 Pizza's and some chicken strips, also receiving Sauces seems random, previously I got one bbq one garlic, next time 2 garlic & most recent no Sauces at all
BigSwift . 2023-08-20
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Paid for extras on pizza which I did not get. Disappointing because the pizzas are extremely good quality.
Simon . 2023-08-11
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Was due to go out but couldn’t due to the delay
Tyler . 2023-08-10
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Awful customer service. Manager was rude in the phone when I said our order was wrong and wouldn't replace it for usm
Drifterz . 2023-08-08
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Food was undercooked. Base was wet and soggy. Toppings were cold. Whole pizza just fell apart when picked up. Will not be ordering again.....
Faye . 2023-08-02
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When ordered it said 30 mins to 45 minutes delivery time. This order is still not here and its been 1 hour and 55 minutes
James . 2023-07-30
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Took 50 mins from saying out for delivery
Karl Keefe . 2023-07-30
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ORDER: 8536104 delivery never turned up I ordered through there own website aswell thinking il get better service never when I called up I was told there driver had delivered it to the wrong address I don't get how that's even possible when it was a cash on delivery order I ended going bed hungry as got late definitely will not be using again 😑
Dave b channel . 2023-07-23
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The order was over 20 minutes late and cold
Marta . 2023-07-17
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Lovely pizzas that arent dripping with grease, best takeaway pizza ive had in a while, friendly staff Only thing id complain about was the amount of toppings you get for £1.50 each, wouldve thought theyd use a bit more!
Lauren . 2023-07-16
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Wow... almost the best pizza ever !!! Thank you
Neil . 2023-07-14
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Great tasty stone baked style pizza. The meal deal with the milkshake is really great value.
Holly . 2023-07-08
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Absolutely amazing pizza - freshly made, still hot on delivery. Much higher quality than some well known chains ...
Jennifer . 2023-07-04
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Got half made pizza and it missed the toppings I had selected. Upon calling them, angels receives it and after wasting 10 minutes of time putting the call on hold over and over again, she has the audacity to say “everything seems to be made correctly” . I asked them if I could send a picture of the pizza I received, yet no response and hanged up on me. Worst customer service ever.
Mansi Shah . 2023-06-29
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Food late and was told they was just taking it out of the oven when clearly it wasn’t fresh
Scott . 2023-06-28
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Freshest local delivery! Can't believe we have only just discovered it. Super tasty, all fresh ingredients & hot. New fave!
Kayleigh . 2023-06-25
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This was an excellent pizza, so full of flavour, arrived hot and obviously good quality ingredients. Would have given five stars but they forgot my oregano and garlic oil, but it didn’t spoil the dining experience.
Rosalind . 2023-06-23
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Pizza just standard also ordered wedges they came burned and soggy at same time with cheese or something won’t be ordering again
Marykate Oleary . 2023-06-23
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Amazing food. Amazing music. Amazing atmosphere. Been a pleasure listening to Window Shopper in this store😂. Highly recommend their pizzas.
Mtnn . 2023-06-21
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Not bad, this was my first experience of Fireaway. The food was hot and the waiting time was quick. However, I think compared to other pizza places this one was quite expensive. They burnt the chicken too somehow and I asked for the chicken wings and I got chicken strips.
Emily Faith . 2023-06-19
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Not particularly tasty pizza, milkshakes fantastic though
GINGZ99 . 2023-06-18
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Pizza turned up cold , however, I called Fireaway and the friendly and helpful manager apologised and sent out a fresh pizza, the pizza turned up really hot and was so good! The delivery driver was also very friendly. Highly recommend The best pizza iv had in ages! Will definitely order again Thanks
Rebecca . 2023-06-18
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Nice pizza same as other brand. Need a little bit more hygiene when Preparing especially when pizza is touching the "hairy" forearm.
Khaleel Ghoora . 2023-06-07
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Delivery took forever and was tiny waste of money tbh
Zoe . 2023-06-06
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Pizza was great stone baked quality and the milkshake was delicious, good quality food thank you!
Holly . 2023-06-03
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Each time I order the pizza gets better and better.
Shaheen Rashid . 2023-05-29
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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131 Opinions
Make sure you order delivery in plenty of time. Was advised delivery would be a maximum of an hour, and I am still waiting 90 minutes later. Called to check and i was told that the food is ready, but no driver is available to deliver. So this means our food is just sitting there! Disgusting service, and will never use again