食坣.Fan in North East Lincolnshire

All in all a good night out ? You can eat as many meals as you like for around £15

We dined here and the food was excellent..but since early march...it's been closed can anyone day whether it's closed for good please?

Let's start with the fact that the place is unsuitable for strollers and people with disabilities. You have to carry a pram up the stairs which are narrow and if someone parked their car in front of the premises it's hard to squeeze through. Upon entering the premises, this place immediately throws you away with its dirt and high level of wear and tear. The carpet is dirty and worn like it's a hundred years old. This place looks like ugly hole for complete renovation. The floor was so dirty and sticky that our shoes were glued onto it. Despite this, encouraged by the photos of the food, we decided to try some dishes from the menu. Unfortunately, the food was terrible: burnt, smelly and below any standards. We were with one year old baby, so we didn't want to argue a lot and make a scene. We ate only dumplings, which were not grilled as described, but deep fried, and some soup. We returned the rest of food as it was uneatable. Nevertheless, we were demanded to pay the full amount. When we paid £10 instead, we heard racial slurs from the staff. It's our worst experience with the 'restaurant' ever. I would never go to this place again, because it doesn't hold any standards, the food is so nasty I would never give it to my dog and the service is disgusting and aggressive - not suitable for anyone, especially when you come with a child and want just to enjoy nice evening. :)

Can’t fault the price or the food or the service, about my 5th time tonight and food is amazing so much choice beer was good too

Ordered a take away, as we’ve done many times from Fan, on 2.2.23. Before it’s been good. Occasionally brilliant. This week it was horrific and we had to throw the mains in the bin. I know meat occasionally has fat on it but every single bit of meat in both our mains was entirely gristle and…tubing? Great big chunks of veins or something. Completely inedible. Chips and rice were fine and the dog quite liked the prawn crackers.

Don't know not been in in on my street so pass it all times but always looks full

Don't judge a book by its cover!! We were staying at the Holiday Inn a few minutes walk away and went here for a sit-in meal. On walking in I had low expectations, tired décor, peeling paint and all a bit flat. It was quite busy and the menu had no prices next to the food. The waiter explained it was 'all you want buffet' for a fixed price of £14.99 per person. You could order as much as you wanted as many times as you wanted from the menu and it would be cooked to order. We thought this would be a slow process of ordering then waiting for it being cooked. So ordered 2 starters each to share. The food came quickly and was delicious, fresh, hot and good quality. We ordered our mains, same again quick, hot service! We ordered a few more dishes to share and even had pudding which was included in the price! The portions of each where just right for one person but we would share so got to try quite a few different dishes before we where stuffed. Highlights were the Singapore ribs, chicken with ginger and spring onion, steamed pork buns and the banana fitter for pud! You could even have peking duck with pancakes for a £2 per person supplements (I'll do that next time!) Highly recommended and it was busy so others must agree. Staff were friendly and quick to take your order as many times as you wanted. Just ignore the decor and your first impression and enjoy your meal!

Nice restaurant that offers “eat all you can” cook to order service. Starters and chef specials are delicious and freshly prepared! The noodle and rice dishes is very authentic “wok-hei” taste … great value for the extensive menu and serving method. Would recommend and visit again. £14.99 per person This is our 4th visit and they have kept the quality of food its very good 👍 😋 owner and staff Theresa is friendly and helpful during our visit

VERY PLEASANT , GOOD FOOD FAST SERVICE.

WE attended Fan restaurant with friends on 9th December 2022 on walking in we where the only customers as time went on it did begin to get a few more, but we commented how cold it was even the staff said it is very cold .we where going to leave but didn't think we would get in anywhere else at short notice so stuck it out, every customer who entered was complaining how cold and sat with coats on some with scarves so bad for a restaurant that you go out to eat and want to enjoy, so sad really because the food is lovely would have rated 5 ☆ if was warmer and manager actually cared how cold her restaurant is. Apparently this is the normal for this place such a shame but will not recommend or be returning.

Classy version of the buffet Chinese Only one warning, it is cash only but the shop across the road has a cash machine. Apart from that he room is pleasant and comfortable, the staff are friendly and helpful. You pay a single price for your all-you-can-eat buffet but instead of a long queue past a row of warming dishes, you sit at the table and take your pick fromthe menu. A waitress will take your order The meal will be brought when it is ready and when you have finished you can order something else until you have had enough. The food is good quality. My favourite dishes were the Starter BBQ ribs in Peking sauce, the chicken curry, the Dim Sung home made grill dumplings (served in a bamboo steamer) and a sweet Custard dim sung as a desert. All served with my choice of rice. I was too full to have anything else and there was a huge choice

Always good fresh food here service is very good , great value for money , restaurant could do with a Refurbishment though

Amazing food,lovely polite and Friendly staff. Meals were fresh and tasty.will definitely return

Best Chinese in town hands down. Food cooked fresh and everything I have tried had been delicious

Great food and great value for money

Good Chinese food and plenty of it

So ordered from here Saturday on just eat soon as I put order in I rang immediately telling them please no onions and peppers in order as I'd forgot to put so on just eat ,so literally I rang the restaurant no more than 2 min's later to be told 'your order Is ready so we can't do that which I found suspicious saying it was ready 5 min's later on a busy Saturday the order arrives about 20 min's later which again I found so quick for a Saturday at this point red flag's are well amd truly there ,so the chicken tasted very dodgy I couldn't even eat it was disgusting,no way was this fresh at all ,previously iv swore by this Chinese it's been amazing bare in mind ,so that night and next day me and other adult are in agony with bad stomach's was absolutely awful ,I didn't call up at the time cos I'm I'm tired Mum and just left it but wish I'd said more at the time I really do ,il never ne ordering again and would tell anyone else to stay away unless you fancy being ill ?

Food was lovely, service was slow need more staff.

Good food. Excellent customer care. Very kid friendly

Lovely food and great service. The food was all hot and fresh. The prawn toast was gorgeous. Reasonable price. Need to go back. Don't let the dated decor put you off as the food out shines this.

First time we've been as wanted somewhere new to try and it came greatly recommended by friends. The two lads were very reserved and polite and it was a great way to try new foods we've not tried before and all the food was top notch, great portion sizes to boot would definitely come back and spread the word to others.

Very welcoming and relaxing and excellent food will deffo go again

Absolutely fantastic food. The prawns dipped in sweet chilli sauce are divine. I was that full when I left that I struggled to get on top of our lass. She was not happy I repeat not happy.

Very tasty food. Highly reccomend.

Rang up and asked to book a table , was told loads of tables spare so it's not necessary. Once we've arrived a tall blonde man with a pony tail told us there's no chance and that no one would of told us that there's no need to book. He's the sole reason I'm leaving this review , poor customer service. Otherwise the food has been great on previous visits.

We booked a table for 8 pm. First impressions of the place was 'really scruffy' we got shown to our seats, the table had a dirty sticky plastic vinyl table cloth on, eventually after approx 10 minutes they came to wipe it! We had no clue it was "eat all you like buffet" (as there was no buffet to be seen anywhere) and nobody explained or offered to tell us the procedure on ordering So we ordered the duck and pancakes for a starter and our main meal. They all arrived at the same time! Bit strange, as usually you have your starter and then they serve your main otherwise its sat there getting cold. We politely asked if they could bring our main meal out after we had eaten our starters. Over an hour later we still hadn't had anyone come to us not even to clear the dirty plates away. After a very lengthy wait we decided to give up. We went to pay for what we had had (our drinks and starters) No apologies were given and to add insult to injury they tried to charge us for the food that we hadn't even had. Upon leaving we noticed a member of staff filling his car up with take away deliveries (so they're obviously far too busy dealing with those as a priority and not looking after their customers in the restaurant. A visit to the toilet was gross, they were filthy, it looked like they had never been cleaned for months! Not sure how they've passed their hygiene inspection?! Overall a terrible experience.... sadly we won't be returning

Took family there on Saturday I have never tasted a Chinese as nice as what we got there. Service was bang on food lovely will definitely be going back thank you for your hospitality always ensuring every table had what they needed

This is the second time we have been the first time we really enjoyed the food and the service was excellent, this time the service was unacceptable, not just for us but a table behind us. The table behind us had all finished their meal and was still waiting for one person's food, requested the missing food and twenty minutes later requested it again. We got all our ordered starters roughly at the same time but when it came to our mains,one dish came out then 5mins later a side and a main dish,ten minutes later another main then ten minutes after that our final side, I asked to speak to the manager when the final side was delivered, the staff could see we had eaten the rest of the food, when the manager came he told us he had lots of other orders that needed cooking, surely you complete each order together, not part of one person's order then start another person's. Organisation skills seem to be lacking! I hope things improve as the food is nice, and would be a reasonably priced meal if you got all your meal together.

Food cooked to order, as much as you wany for £15 ... really really good ... thanks Fan

Great food staff were extremely helpful excellent service

Well worth a visit. Food freshly cooked when ordered. Well worth the money.

Dirty, sticky table cloth and lay Susan. Dirty glasses too. Side dishes arriving 15 minutes before main dish. Won't visit again.

Myself, my husband, son, daughter and grandson ate here tonight and the food was absolutely fantastic. Beautifully cooked well presented and the service was excellent. we will definitely be going again.

Food was great staff was excellent would be going again

Always good food when one has to loosen ones belt.

Superrrr! Nice staff , nice fresh food !

Would not recommend this place 2anyone decor damp in places food rubbish service just as bad

Food ok ish. But the rest noo. Place is cold, no heat service useless, more like a bad cafe

Staff were friendly and Polite nothing was to much trouble, as I'd never visited before the menu i.e the.Buffet was explained to me including top up drinks. The Hot and Spicy soup was better than China Town food in Manchester. It came as starters and then a main course all served when you wanted it. Once again thank you to the young lady who served me its not easy to keep smiling and be polite when your working any evening and others are enjoying themselves but this young lady did, sorry I could not give more tips Thx Waiting staff and the Chef. I'll be back but not every week as its not a bonus then and you may not appreciate it as much.

Don't be fooled by the ageing decor, food is freshly cooked and tasty. Order as many dishes as you want for 13.99 per person. (charge for wastage) We were plesently surprised, staff were attentive, food arrived quickly.

Me and my partner came here for the first time last night and we had a great time. The food was delicious and we loved trying new things. £13.99 for all you can eat is amazing especially with how nice the food is. We have recommended to all family and friends and we’re already planning our next visit.

Really lovely food and great service. Let down a little by the decor

Friendly staff and meals are all delicious 😋

Well worth a visit pleasantly surprised,Once seated the very friendly staff came to our table advised that you can choose anything from the menu which is a all you can eat for £13..There are few items that do cost a pound or two extra this is clearly labelled on the menu.Works out cheaper than ordering a takeaway.Would highly recommend a visit.

Beautiful fresh cooked food. All tastes amazing!! Best Chinese in grimsby!!

Very tired and out dated inside food was brought out in dribbs and drabbs all over the place got rice and noddles 15 mins after curry had to ask staff for drinks twice even tho 3 empty glasses was easy to see wasnt busy.

Shocking place, dirty and slippery floors, staff were idiots and couldn't get orders right

Excellent meal. Never disappoints. And great value to.

Friendly staff, food is good for the price, what you can ask more, it is all you can eat and I agree with their policy, if you return more than 300g of food to be charged 3£, someone in the kitchen is making an effort in preparing your food, don't like it? Eat it anyway 😄 (as sigh of appreciation) portions are not big so if you end up ordering something you don't like, you can also share with your friends to make it easier or person you go with, so far I did eat today for the first time, and everything seem to be alright. Been impressed today by one member of the staff after paying, she gave me a present(candy's)and a Merry Christmas card for me and my sister, felt like returning the favour as its Christmas time, so yeah... more than I've expected, from me today 5 Stars!, Fan's team, Well done for the good service you offered me! ✌💪👏 For everyone else, I do recommend then let me know if I was right, reply to my comment or add a like ✌

Brilliant place, nice to see it back open again! Food was lovely so many dishes to choose from all cooked to perfection, staff was lovely and very helpful, really enjoyed our night will be back again

Our first time at FAN and the food is all cooked fresh when ordering you can order has much or has little has you want all throughout your 2 hour dining time, the food is of high quality but more importantly delicious and hot, drinks are very well priced soft drinks are refillable so for £3.20 has much has you want it's all top brands not cheap stuff, the fried sliced potatoes are to die for only problem is you don't get enough per serving but like I said you can order 50 if you want ..BUT!!!! PLEASE GET SOME HEATING FOR YOUR CUSTOMERS it's freezing cold all both times we have been ,health and safety will be investigating at some point I'm sure people can't enjoy there dining ,I had to use a chair covering for my legs it's not right nor professional, I found all the staff are very professional and more Importantly very polite for the 2 of us with limitless drinks it came to £33 it's a steal

Staff was really polite and friendly. Food was delicious made ready to order on your selection. Dumplings was incredible too. Highly recommend for the price and the quality of food it's brilliant

Food was very good. The young lady who was serving in there was excellent. Constantly on the move, taking orders and taking drinks out. The lads on the other hand a tad slow and lethargic, No urgency, no personality. We Will be back 👌

Nice food though dissapointed no sushi is in the menu

Terrible service! Over priced unless your a pig. Food ok but green Thai curry tasted like vomit

Lovely food amazing staff polite and caring

Great atmosphere, food and serving staff. All together a top notch establishment, 10/10 would eat again 😍

Food ok surroundings very tiered service poor no drinks licence

Very nice food just need to bring you own drinks

Nice food but slow service between courses. Recommend the takeaway service

Gorgeous food , all freshly cooked , set price is reasonable, does get busy so must book on an evening.. only bad thing is my main course didnt all arrive but my friends did so I just shared theres as do much food is on offer I was stuffed so it didnt matter too much luckily..

Amazing food, so much choice, everything was fresh and delicious. Great value for money. Will definitely be back!

Food was delicious. Service was really good. Décor needs some attention

Fantastic food and plentiful choice. Excellent

Food 100 % Service not great, not fetching full meal at the same time, husband waiting ages for chios after the curry dish was brought out... definitely need more staff

Really good food , friendly staff only downside the place could do with revamp but quality of food outweigh

Probably best enjoyed in a large group as you can annoy everyone by dipping into their food when it comes to the table. Best part was when one person thought they were eating chicken, but then they were eating someone's tofu meal 🤣

Food and service excellent. No complaints.

Excellent! Great friendly service and very tasty food. Thank you! Will definitely be returning.

Party of 6, tried tonight for the first time and was not disappointed, great food, great service and a great price, we will definitely be returning soon.

Very poor service .Food ok although half order missing had to ask for order twice misleading information regarding free refillable drinks. Toilets shockingly filthy !! Management rude Definitely would not visit again !

Food was good but service needs work

Great food and service would recommend going

The past 5 times I’ve ordered has been cancelled haven’t a clue what’s going on with them!!

Great place to eat. Amazing friendly service and amazing food 🍱 highly recommend 👍🏽

Lovely staff and the food is excellent. Down side is any waste is weighed and charged at £3 a pound, which is fine, but for a an all you can eat buffet menu, it means you can't try foods because if you don't like them and leave them it's added to your bill. Such a shame as its a good place to eat.

Good Chinese food hot , good dim sum also included, great menu choice with starters and desserts . I really liked it , also mints after meal, good clean toliets .

Amazing food and great service. All fresh food that tastes great! Would highly recommend.

what a great night last night helping celebrate my brother and his wifes wedding anniversary. Anyone who has not been to Fan yet, you need to get there. The food is the best I have ever tasted, the taste of the food is so fresh. The temperature of the food well all I can say it took me 30 minutes to eat a bowl of beef Thai green curry. Everything was piping hot. The quantity of food you get is enormous. Even my brother said there are no small portions here. We will be returning very soon. 120 pound in all it cost for 7 of us with lots of drink. I don't know how they do it for the price. Great great night.

Bad customer service! On holiday thought we would try here. Tried to call the mobile , text , messaged on Facebook to book a table called , no reply, walked 10 minutes to it, went in asked for a table of 8, we were asked if we had booked to which we replied, we've tried, told we could have a table in 2 hours, the place was pretty empty as Sunday at 6pm. Don't understand why you would turn away paying custom. Went elsewhere. Walked away very Disappointed.

I discovered this restaurant today (11 Aug, 2021). It has recently opened at the Wellowgate - Abbey Road junction in Grimsby. What a surprise! Some of the most authentic and tasty Chinese dishes that I have eaten outside China Mainland. My dream has been to once again eat dumplings 饺子 and steamed stuffed buns 包子. Though not the same cooking style or flavours as Northern China, they were very nice. I will certainly be back for more. I highly recommend that people give this restaurant a go and try some of the real flavours of China. 非常好吃！

We ate at fan on Wednesday 4th august 2021 and when we arrived there was a nice atmosphere and the place was busy but worryingly out of all the tables, there was only one table eating! With it being an all you can eat buffet, u would expect the food to be leaving the kitchen every few minutes! We asked what size the bottles of ciders where, at £4.30, we wanted to make sure it was a fair size! The waiter didn’t know what cider was never mind the size of the bottles! Anyway, we proceeded to order the drinks! We then ordered the food, around 6 small starter dishes for the table to share! The waiter was scribbling down the order on the smallest order pad I’ve ever seen and when I politely asked him why he doesn’t just write the number of the selected meals down with how many portions we wanted, he replied that the chefs were not English and they didn’t understand the numbers! This sounded crazy but ha ho that’s the way they have been told to take orders! I personally felt it would have saved a lot of time and been far easier for the kitchen to understand. Whilst waiting for our order to come we watched the 2 large round tables behind us leave half way through their meal which was around 8 people, after receiving parts of their order and the wrong food after a long time! We then received the spring rolls, we waited 5 minutes and it became clear that the other 5 dishes where still being prepared! No problem, we ate the spring rolls, after another 10 minutes 1 more dish arrived, and we then ordered a couple more dishes expecting them to be processed at some point but we were pre-empting the wait! I would say there was around 45 mins to an hour between our first dish coming out and the last one even though it was on the same order! We arrived at 7.30 and this was around 8.30. We ordered main courses of lamb rice, Singapore rice noodles, and the teriyaki chicken skewers! The rice arrived at 9.25, the skewers at 9.35, and the rice noodles never came. We left at 10pm, although the food I have to say was very nice, it was a grilling 2.5 hours which should have been around an hour or just over. The organisation was shocking! We eventually cancelled the rice noodles around 9.50pm with the waitress who never went through to the kitchen to pass the message on, probably because of the grief she had received throughout the evening from other customers as she was in tears and hiding in the corner, the poor girl! We then wanted to pay by card where we was told it was cash only or we could stand around the bar area and do a bank transfer! Absolute crazy and a shame because this restaurant could do very well with a little tweaking and a bit more organisation! We will give it another go because the food was nice but it won’t be for another 3-4 months, and I anticipate that when we do go midweek again, there will be so many people that have left unhappy that we may have the place to ourselves or it will definitely be quieter!

Lovely food and helpful staff will definitely be back

The old Beijing Palace has a new owner and now it's a Chinese all you can eat buffet. Food was very nice and authentic.

Fantastic, good service and lovely food