Eurospar Moat Street Deli in Ards

Massive thank you to Kenneth who helped me with posting a parcel. He went above and beyond to advise me of different tracking methods, insurance etc. Was SO helpful and knowledgeable! Who knew such a mundane task could actually be made a pleasure! Thank you Kenneth, excellent, helpful customer service!!!!

At 11;40 am Sunday 4th April I was waiting in a line of 6 customers. One of the two assistants suddenly shut off her till and left us all standing. Extremely bad service and at least very bad manners.

Hearing the little sewer rats in here are sending police to people’s doors for forgetting to scan items worth as little as £8 in the self scan checkout. They’ve even pressed ahead with prosecutions when the customer has held their hands up and offered to recompense the store. Eurospar are in the business of persecuting their customers. Imagine having to take time off work to deal with such juvenile nonsense because Eurospar wants to position themselves as an equal opportunity employer. The banality of evil. Needless to say the recourse for Chris Holmes and Rebecca Blackett will be of equal evil..⌛️

Great staff good products, prices in line with a local shop. Clean and tidy, good deli and coffee spot.

Staff are friendly and seems to have a good atmosphere about the place. Wide range of products. Wide aisles. Toilet out of service

Handy for us only 5 minuits away

An utterly reprehensible store with an ignorant manager. Avoid.

A really poor experience. Stay away.

Really poor service. The manager Chris in particular is extremely rude and incompetent.

Great and convenient grocery shop/ and a post office. Very useful.

The tall woman with glasses who served me at the post office has a stinking attitude, you need to get more friendlier stuff, it makes a big difference….it is not the first time

A very well stocked store with hot and cold food and a great range of groceries. The staff were very helpful and friendly, giving advice on places to visit.

Yea its good got stuck in the fridge for 30 mins but they give me a free water so all good now

Very over crowded, narrow shopping lanes, displays all over the shopping floor .

Great place for a quick supermarket shop. Excellent range of products - fresh fruit, veg, refrigerated and frozen items, confectionary etc. Post Office on site providing full service, hot deli counter for lunch on the go, butcher counter for fresh meat. Fuel pumps also. Outside is an Off-licence. Excellent queue system and hand sanitising station. Good sized car park outside to serve the customer needs. Trolleys at the door. Polite and friendly staff. Great service.

Well spaced out and good variety of goods and non essentials.

Fabulous store. Great range of products well presented and laid out. Staff for helpful and friendly

Great staff and has everything I need

Friendly helpful staff and a great selection of goods

Everything you need without going to bigger shops

Great local store generally and the in house Mawhinney butcher department couldn't be more helpful. I always order my Christmas meat from here, great produce and so handy it takes the stress out of the last minute fresh shopping.

Some great bargains on Christmas Fayre

Fantastic well filled shop local producers butchers deli counter and bakery items and barista bar.

Staff very helpful and friendly store well stock. Post Office excellent service 👏

Never any issues. Staff are helpful and friendly. They always have full shelves and fridges. Good offers and value for money.

Great range of quality products at competitive prices. Plus good Barista Bar coffee to take away.

Always good in store offers and friendly staff.

Great food and good shopping nice Service.

A really well stocked shop & great variety. Staff are all very friendly and helpful.

Good adherence to Covid regulations but part baked bread mouldy on shelf. Purchased but didn't notice until it was due to be cooked.

Enjoyed my visit young girl who served me was excellent

Very little out on shelves or freezer.

Nice friendly staff very helpful

Very popular store,carpark always quite full. Good size store which lots of choice

Good customer service and cheap prices

Spot on! Always clean and the staff helpful!

Always good for an occasional and not so occasional shop. Good variety and offers, friendly staff, hot food and a customers loo. Also has a post office.

First visit. Well impressed with the selection of freshl goods breads veg etc

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Quick service and great value if you are eating on the run. Quite a variety of food on offer as well.

Was very impressed with this shop stopped of on chance for few things and was amazed at the variety of stuff they sell will be using it more often

Great spar and brilliant service with a smile

Love this massive store plus great to stock up on petrol/diesel

Great shop. Easier to get around it and just as good value as some larger Supermarkets. Staff. Very helpful!

Good selection if groceries, fruit and veg, meat and non-groceries. Off licence attached at side of building. Good efficient friendly service.

The staff were very helpful and friendly 😊

I have used this store for the past few years and have found the staff to be very friendly. My problem is that you advertise “wheelchair accessible front door “ what you don’t say is that you can not access the isles in a wheelchair due to display stands blocking both ends. Your comment regarding wheelchair access is misleading and should be removed. Either that or do away with the display stands but I very much doubt that you will do that as profit seams to be first before disabled access

Friendly staff, clean has plenty of choices

Well stocked mini market. Staff made effort to avoid check out queues. Big supermarkets could learn a lot about good customer service. Will be back.

In every day. Staff couldn't be nicer. Loads of offers and price matches with Tesco. 👍👍👍

The staff in this store are brilliant --- when my wife visits the store the staff have actually have carried her messages up to the house ---

I live near here and often get a breakfast or lunch. I've never been let down and staff are great. 5* all day long.

Very well mannered and helpful staff .. always a pleasure to shop here. Leanne and Johnny always got time and greet customers with a smile

I love this place. We stop of on the way home from the caravan and it has everything in one place. There is a full butchery counter bakery bread, milk and all the other essentials needed as a very reasonable price. There's also an off licence adjacent for those last minute bits. I would totally recommend

I nearly got scammed here. Reduced pot of coffee for 3.79, nearly bought it but then I saw the shelf price for it was 2.50. Exact same pot and type of coffee, got photo proof.

I find this Eurospar Store very convenient on my way home from Donaghadee. The staff are very help and welcoming. The deli has a wide range of freshly made goods at reasonable prices.

Good selection in store, hot and cold food deli, friendly staff

Breakfast wrap - complete with Bacon, Sausage and egg with a Potato rosti served on the side - get a cup of barista coffee included - all for £4. Excellent!

Dead on with good clean public toilets

They do an excellent (and very filling!) breakfast wrap and a large coffee for £4... it's hardly worth buying everything to make the breakfast when you get an offer like this! No complaints so far!

Great staff,good selection of produce,good parking.

Great place locally for all your basic needs.

When it first opened the selection was great and the service was brilliant. It's gone downhill. Fewer premium brands now and the service is just ok.

Great store staff pleasant great improvement on hot food in the past few weeks so fresh and tasty

Always well stocked with a good variety of items to choose from.Staff very helpful and always pleasant Good parking area and petrol station a bonus. Love having a proper butcher would really like to see a wet fish counter even if it was only in operation 3 days a week.otherwise an excellent store and I shop here again lot!

Staff lovely here so helpfull enjoy shopping here

Staff are excellent, good range of fresh and ambient food. Well priced for a local shop

One of the best Eurospars to visit Mawhinneys meats available good selection of deli cakes and other specialties cannot fault this place