Epic Chicken in Dundee City

Had been to a meeting in Dundee so took the chance to get a KFC, The place was quite quiet so i had very little time to wait on my food. The chicken was above average, The Gravy was thick in texture and very good. But the chips were sparce and burnt , If there was 10 chips , they were dry and over cooked. I pointed out to the girl behind the counter that the chicken was good, But the chips were dreadful and sparce, To be fair to her, She asked if I wanted another portion of chips , But looking at the chips on offer, The bags were again sparce and burnt. For £9, This was a horrible visit and I wont be back.

My order still hasn't arrived and tried calling 5 times and no answer

For some reason couldn’t change the stars to 3 from 5 but would give it 3 for dealing with mistakes. The food here is very good but unfortunately when they make a mistake they don’t seem to know how to deal with it. Years ago we stopped coming here because too often our order was wrong with no offer of free prawn crackers or free bottle of juice and tonight one of the orders didn’t arrive with the boiled rice and we returned which was quite an inconvenience to us to have to come back with no offer of compensation so unfortunately this has happened too often and for the last time for us as we will be going elsewhere from now on. Yes the food is good but your staff need to learn that when they make a mistake if they are taking the full price from a customer it is courtesy to offer some compensation for mucking things up it’s just common courtesy and good business management.

excellent quality , best ever!!