Based on 7 opinions finded in 1 websites
Based on 7 opinions finded in 1 websites
Nº 315 in 751 in Newham
Nº 35 of 73 Other cuisines in Newham
Opinions
We booked Sunday lunch for a family special occasion. It’s not often we get the chance to meet up so was really looking forward to our visit. On arrival the restaurant was quite empty however plenty of staff at the entrance desk. Service was really slow and frustrating having to constantly try to get someone’s attention to order drinks & food, nothing was forthcoming. Bearing in mind the Sunday lunch option is limited to 3 mains & 2 desserts there was no roast beef, no cheesecake. Even more frustrating was that this wasn’t advised before taking our orders. We were offered ‘steak’ roasts however 1 came full of gristle and completely inedible. When advising the server this was met with a blank face and no apology. This restaurant has so much potential, really lovely restaurant space and great terrace which could be amazing, especially in the summer. Please reconsider your service and provide that great experience that customers will appreciate and will want to return. Really disappointed by our visit, in hindsight wished we we would have gone to one of the many ‘chain’ eateries outside.
Leigh G . 2024-04-08
MORE AT TripAdvisor
I ate at Elondi a few times and the food never disappoints. It’s delicious every time. Today the staff recommended the weekend roast and I must say it tasted amazing! The meat was tender, the carrots, onions and potatoes deliciously cooked in a thick savory sweet sauce, accompanied by a fluffy bread pudding. Went with the staff recommendation for the cocktail as well, I had the Loki’s Trick scandinavian drink, part of the Scandinavian summer terrace menu. It was a great choice, with grepfrut and pink lemonade, it tasted sweat and deliciously fresh. Very good food and drink recommendations! I can’t wait to come back again!
Maria S . 2024-04-06
MORE AT TripAdvisor
Having been to the restaurant many times previously this was the worst experience ever. We were a party 8 and while the restaurant was not busy at all we waited 2 hours for our meal. Some people got their meal way before others. Really disappointed with the service and meal. not sure I will return tbh
Voyager51325852313 . 2024-03-11
MORE AT TripAdvisor
Another wonderful Sunday lunch experience - this time with my whole family to celebrate my son’s 25 birthday. I emailed them about the booking and purpose, Hyatt team are very thoughtful and prepared some nice balloons and a small celebration cake. The Sunday roast is delicious, we tried lamb, beef and pork, they were cooked beautifully with good portion. The staff were warm, friendly and discreet. The environment and setting are clean and spacious with luxury feel. We will come again. Thank you for the entire restaurant team. Special thanks to Anisha and Emma for going extra miles to make the visit and lunch special to my family. See you again. Mr Huang
Huang C . 2024-03-03
MORE AT TripAdvisor
The best of food abd staff specially Rin was amazing I will recomand this place to all my friends sunday road was amazing as well
Elgin M . 2024-02-11
MORE AT TripAdvisor
We had a wonderful stay at the luxurious Hyatt, followed by a delicious brekkie. The staff were incredible, they were warm, friendly and nothing was too much trouble. Special to mention to: Ionut, Stoyan, Rin, Tatyana, Halina & Claudio. They are a credit to the hotel
Harriet C . 2024-01-22
MORE AT TripAdvisor
Most staff were warm, friendly and inviting. The venue was very clean, spacious and welcoming. We pre-booked for a family Christmas Day lunch, a table for 8 including a high chair for a 2 year old. I enjoyed my food and dessert very much! All I can suggest for a once a year occasion like this is to have a buffet for one set price. This will then alleviate pressure on staff to wait on tables if there are fewer working on the day and get the meals out within a reasonable time. After making a booking, it would be beneficial to send out a confirmation with special requirements included such as a request for a high chair. In short, I would return to Elondi again. Any first time restaurant has a chance especially during these times. Very few are open on Christmas Day do hats off for opting to stay open. I would be happier if the portions were a tad more generous though so I go home really stuffed.
am o . 2023-12-28
MORE AT TripAdvisor
Was busy shopping and popped into this hotel to have a drink and bite to eat. nice modern lounge and also nice restaurant. i stayed in the lounge. Good - quite expensive - just had a flat bread and drink which was ok nothing special. i liked the ambiance though - nice and trendy. You always pay more in a hotel lounge - £9.00 for a Guinness!! You could get a keg up north for that price….
Steve N . 2023-10-22
MORE AT TripAdvisor
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56 Opinions
Great place! I live around the corner and am grabbing something from the shop every other day.Favourite is the cream! Can’t have enough of it The staff is also great, always friendly and fun to talk t
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39 Opinions
I attended your venue for a work Christmas party. Whilst generally it was pretty good I encountered by far the worst barmen I have in my life. A short French sounding guy who was very aggressive and o
I attended your venue for a work Christmas party. Whilst generally it was pretty good I encountered by far the worst barmen I have in my life. A short French sounding guy who was very aggressive and o
9 Opinions
They have a wide range of options in their menu. Dessert was very nice and even the service was excellent by Vipul 👌. Totally worth the visit
They have a wide range of options in their menu. Dessert was very nice and even the service was excellent by Vipul 👌. Totally worth the visit
22 Opinions
Looking at the other reviews, there is clearly an ongoing major customer service issue here. Earlier today, my wife saw some very well presented cakes in the window, which was a great start. We have h
Looking at the other reviews, there is clearly an ongoing major customer service issue here. Earlier today, my wife saw some very well presented cakes in the window, which was a great start. We have h