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4.5

Based on 835 opinions finded in 1 websites

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Nº 104 in 542 in Newport

Nº 3 of 4 French in Newport

CUSTOMERS TALK ABOUT DISHES WITH..ladycheesecoffeeoldprawnsteakfishporksteaksmustcookedchickenbeautifullambroast
Score
OpinionsNoteTripAdvisor8354.5

comment_iconOpinions

The.restaurant is absolutely lovely in an oldy worldy pub with a large car park which includes disabled parking. On entering the establishment we were welcomed and shown to our table by an extremely likeable and attentive young man who looked after us throughout our visit and I would say he went above and beyond with his service. We were celebrating a visit of family from New Zealand and friends recommended this venue. Now to the meals, I’m afraid this is where our recommendations must end, the food was poor to say the least and the portions minute, in fact the food looked lost on a dinner plate.. the chips were absolutely awful, dried up, wrinkly and looked and tasted reheated from the day before, these were served in a silver cup, so on the plate was the smallest rump steak I’ve ever seen, it measured approximately 50mm x75mm and half a grilled tomato. I ordered my stake cooked medium it was. Served very well done and tough to chew. The only saving grace were the overpriced deserts which were lovely. I thought everything was overpriced not just the sweets. Would we go again? Definitely not once bitten twice shy I did tip the waiter as he was exceptional

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Malcolm M . 2024-09-16

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We visited here for an anniversary Sunday dinner and we weren’t disappointed. Very busy however service was excellent. Lovely atmosphere and ambiance. Choice on menu very good with either sunday roast or off the al a carte. We both had roast and it was freshly cooked, plenty of veg and very tasty. We will definitely visit again and try the evening al a carte. Thank you ☺️

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Karen Harmer . 2024-09-08

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Went today for a Saturday lunch ordered the steak pie with mashed potato, I asked for some extra gravy on the pie only to be told , and I quote “ we only do gravy on a Sunday” Why only on a Sunday I asked , that the day we do roasts, I have never heard of this answer in all the restaurants I have visited during the past 45 years, Ego get your act together ,most people enjoy a drop of gravy on a Saturday ,

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garyclement26 . 2024-09-07

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Can’t fault this place , lovely staff , decor and amazing food. Definitely our favourite place to eat never disappoints

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Shadowtea . 2024-08-28

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Live singer, who made it a lifestyle atmosphere. Had the Monday deal which included a free bottle of wine. Tasty food. Good service from staff. Highly recommend!

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Kate R . 2024-08-25

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As a regular customer was very disappointed with very slow service and one of our party's meal did not arrive until the remainder had finished

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Odyssey20416067532 . 2024-08-03

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Celebrating my birthday. Four good friends together and having a great catch up. Because of this we didn't really notice the slow service. The staff were lovely and each dish was well cooked and delicious, but having arrived at 12.30 eating only a main and dessert - we were still waiting for our second course at 3.00 pm. This needs addressing!

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Rumbagirl66 . 2024-08-03

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We are regular Customers to Ego Penhow and always enjoy our visit. Great selection of food and drinks, the staff are always lovely, friendly and attentive. Our choices of food have always been first class, special thanks to Sam and his Colleague for looking after us on our recent visit.

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Marion and Geoff . 2024-08-02

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Wonderful staff, great interior and all of us loved our dishes. We all had different dishes and they were all delicious. Great value for money too.

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JPW59 . 2024-08-02

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An excellent evening with good company and delicious food. We all had £30.00 for 2 dining experience which was excellent value for money, Staff were friendly and courteous and were very helpful throughout our stay. Will definitely go again soon.

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philfacey100 . 2024-08-01

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Always enjoy our treat nights at Ego Penhow as a couple. It’s always a family choice if we are celebrating a special birthday or Anniversary too. Bonus having a gluten free menu (although I noticed not as much choice on the gluten free sweet menu on our last visit) they offer regular dis punts to members too which is a nice bonus.

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vickimE2928LT . 2024-03-12

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This could be a lovely venue. It’s a very warm and welcoming atmosphere, nicely decorated, but sadly it’s always let down by service. I’ve visited several times since it opened, each time hoping for a better experience, but sadly not. We booked and pre ordered afternoon tea, we arrived on time, but had to wait stood in the doorway for 10 minutes whilst they got our table ready, once sat down it took a further half an hour for our tea to arrive, and another 15 minutes for our food to arrive.. which was all preordered and deposit paid, so really no reason for it not to be ready for our booking time. The food was lovely though; and a great selection for afternoon tea at a fair price. And once the food has arrived our waitress was very attentive, but sadly no contact at all before our food arrived, nor any apologies or acknowledgment of the very long wait.

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Annabel J . 2024-03-12

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Awful over priced food. We will not be going back. We had a party of 8. Men had mixed Kebabs at £24, 3 small pieces of meat on skewer with the rest bulked out with pepper and onions. 1 margarita pizza, Raw in the middle. Sea Bass cooked well bit such a tiny portion with less than 1 new potato chopped up under the fish with a sprinkle of salad. Chicken dish was not as described on menu and rather tasteless. Deserts were ok. We actually all left hungry. Service awful. All the food came out separately including sweets. One person had completely finished by the time another came out. Normally we’d obviously wait but it took so long the food went cold. Drinks that were ordered came out at the very end with the bill so had to gulp back or leave them. Stupidly We did the polite thing. Never complained and actually left a tip to the already massive bill. It was a special birthday occasion. We will not be returning and wouldn’t advise anyone else to go.

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caron b . 2024-03-11

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Would have been five stars except for the long wait for our drinks. We had a table booked for 6.30pm was shown to the table straight away after a wait of 5 minutes the drink order was taken we waited 40 minutes and had to ask for the drinks then another 8 minutes before the drinks arrived. After that the service and food was excellent nice atmosphere and comfortable highly recommend

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Gerwyn P . 2024-03-10

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My wife found a very sharp piece of metal in her garlic mushrooms which resulted in a cut in her mouth. The manager accepted responsibility, apologised stating that it had come off a baking tray and we would get the starter for free. My biggest complaint is had my wife swallowed the metal it could have caused some serious internal damage, so £6 ,off a £190 bill is hardly taking the situation seriously. Also the medium fillet was well done and an adult dessert was brought by mistake for my 10 year old who then insisted on eating it making her unwell. Overall an extremely poor experience.

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Odyssey15842929311 . 2024-03-10

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Took my mum here for a Mother’s Day afternoon tea. It was lovely all home made cakes & tarts were warm & very nice. Service was great as always. I have been for lunch and also Sunday lunch and can honestly say I can’t fault the food or the service.

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debbieg9271 . 2024-03-09

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We had a lunch at Ego this week and really enjoyed the experience. Staff were great and the food was very good. Will return again for sure

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mor-than . 2024-03-08

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Had a very enjoyable lunch with my elderly mother. The waitress was great, and they made sure we had a table with plenty of room for her zimmer! A cosy, country pub feel with a restaurant rather than pub menu, plenty of choice.

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ChepstowMaggie . 2024-03-07

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Really nice atmosphere at Ego,our meal was super...Then often have good deals there .Friendly staff,dogs welcome..great

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Helen R . 2024-03-06

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Local location, ideal for lunch, we used a 50% off email offer. We both had the lamb loin but swapped the goats cheese mash for chips and added hummus and pitta bread. This was one of the best lamb dishes I have ever eaten., we couldn’t fault it. The only reason I couldn’t give a 5 was because we were both cold. A heater was situated close to our table but it didn’t improve the temperature of the area we were seated in.

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lesevans7 . 2024-03-06

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Another lovely lunch at The Groes Wen. Good service, great food, open fire. Good choice of food from simple snacks to hearty meals. We will definitely be back.

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Badenslowley . 2024-03-03

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A nice ambiance and the staff were very nice,helpful and attentive. Everyone enjoyed their food and said they would like another visit. It was noticeable how young all the staff were there,but this was not an issue,as they were all a credit to the restaurant. They were all immaculately presented and nothing was too much trouble.

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andrewjames0 . 2024-03-02

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We were a party of 4, had booked in advance. First visit. Friendly welcome and shown to our table without delay. Very friendly and attentive staff. No starters. Mains - 2 fish, 1 sirloin steak and 1 lamb rump. All food was delicious and excellent presentation. Only slight disapointment was my lamb was not pink as stated on the menu. It was medium, tasted okay but I did state rare/pink when ordering. Deserts were fine. We booked to return on 5th April. The pub has a very welcoming and relaxed environment. No hesitation in recommending it.

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Robert K . 2024-03-02

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Good pub food in nice surroundings with friendly, interested staff. Tasty steaks and fish were our selection. All satisfying and good value

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Quest49340016808 . 2024-02-29

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A last minute decision to go. It’s so convenient for those of us living in the village. Food served promptly. Background music was background and low key. So often places have blaring “pop”music which spoils and evening. The serving staff were very engaging . Food opinion mixed…..the steak meal was excellent and cooked to perfection. The Greek salad was enormous but limited.It consisted of huge amounts of cucumber and halved cherry tomatoes,a couple of bits of tastier sun dried tomatoes and a scattering of capers. The dressing lacked flavour. The feta cheese was a single large wedge instead of the usual crumbled intergrated Presentation. Disappointing ,considering the price. The wine prices are higher than other establishments

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Loe838 . 2024-02-28

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We do not live local but always enjoy our visit when we are in this area Make an effort to dress up to go as feel it’s an evening out rather than just food

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jill snowden j . 2024-02-28

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Excellent venue with lovely food and professional, friendly staff. Highly recommend a visit. The atmosphere was relaxing and the log fire an added bonus on a cold winters day.

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Beverley J . 2024-02-27

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Delicious food, all chose different and all agreed 10/10, great atmosphere and service, beer a bit pricey but overall a great night 😊

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Natalie K . 2024-02-27

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Excellent meal, good very good, tasty and plenty of it. Lovely surroundings and atmosphere. Very attentive staff. First visit, will return.

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annt856 . 2024-02-25

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Whilst the food was very good, and have very little to have a whinge about, will say one thing,I ordered the AGED PRIME ROAST RUMP of BEEF Served pink with horseradish dish. Came with a huge Yorkshire pudding, nearly roast potatoes, carrots and parsnip, gravy...

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1_Food_critic_1111 . 2024-02-25

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Very pleased with our experience, Staff are attentive & the food is fresh & very good quality. We like the ambiance & low lighting which makes it a very nice experience.

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nickdurn . 2024-02-24

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Average quality of food considering the price. The salad was "wet" and bland. Air temperature quite cool which had an effect on the meal. Couldn't recommend it.

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William C . 2024-02-23

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We had a family meal here to celebrate an anniversary. The restaurant was quiet so it was disappointing that our order was taken incorrectly leaving 1 member of the party eating after the rest of us were almost finished. Having said that, the food was...

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Matt S . 2024-02-21

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All four of us really enjoyed our meals. Friendly service and everything was spotlessly clean and a very pleasant atmosphere. Thank you. We look forward to another meal at the Groes Wen Inn.

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Sherpa57065 . 2024-02-21

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great service, however on this occasion slow between orders, especially waiting for ordering desert took 20 mins before someone came and asked which is unusual, i visit regularly and will continue to.

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Compass38452775176 . 2024-02-20

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Lovely restaurant, food was fantastic, excellent value for money. The service was good and the singer was a lovely bonus. We will be back.

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samaY6119OU . 2024-02-20

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Excellent food in choice and quality. Friendly and efficient service in a nice dining environment. No negative points from our visit. Recommended.

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Michael V . 2024-02-20

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Tried the Sunday lunch after hearing positive reviews from friends, was not disappointed , nice friendly, clean pub with attentive staff, very busy on Sunday afternoons not surprisingly given the good food. Meals were excellent, well presented, good portion size and delicious, prices very fair...

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Paulbad . 2024-02-19

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The menu is so varied, and the quality of food was incredible. The atmosphere is lovely- I love the log fire. Staff are really friendly, and the service is really quick and efficient. I was really impressed with the amount of options for those on...

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becksbaloo . 2024-02-19

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First time at Groes Wen for family Sunday lunch. Lovely location, comfortable environment, excellent food and pleasant speedy service. Recommend without reservation and will certainly be back again.

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jeff p . 2024-02-19

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Staff and service was very good. The goats cheese starter was good if a little small, chicken milenese was a bit dry and lacked flavor but the beef bourgiugnon was disappointing very small potion and some of the beef was tough and grizzly. Deserts were...

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Jane W . 2024-02-17

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Really delicious meal (cod in white wine and Sicilian lemon tart). Excellent service and lovely atmosphere. Will definitely return.

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francescacR5651UK . 2024-02-17

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My sister and I love to visit this pub/restaurant when we are going to Chepstow. It has a lovely relaxed atmosphere, a great varied menu, and the prices are very competitive. The staff are very friendly and efficient and we are always given a warm...

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_nigelburnell . 2024-02-17

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Absolutely lovely evening with great food and staff enjoyed valentine's set menu was well worth it thanks.............

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Explorer55125129121 . 2024-02-15

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We come here fairly often for special occasions or meals out with friends as the staff are lovely and it's got a good atmosphere. We missed last year's Valentine's offer as we both ended up with COVID but came this time. The food tasted nice,...

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Orangesareorange . 2024-02-15

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The food was excellent. Well presented my partner and myself enjoyed our evening. We definitely will be returning. The staff were friendly and helpful.

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Colin M . 2024-02-15

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Lovely food, friendly staff. Service was pleasant and not overbearing. Sirloin steak meal and Moroccan lamb meals were excellent. Desert was Rubarb crumble and sticky toffee pudding, both were very enjoyable. After meal coffee was warm, could have been hotter. Overall a pleasant evening and...

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Kevin H . 2024-02-10

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Really enjoyed the meal and atmosphere. Our waitress Rebecca was lovely, she had a constant smile and made us feel very welcome. They have a very good Gluten free menu which makes a change from most restaurants.

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cynthiabG3490QQ . 2024-02-10

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Wonderful Wedding Anniversary evening meal. Excellent service. The only downside was the Ala Carte menu was advertised as 50% off main meals. This was not the case when the bill arrived. This was not the main reason we went, we have been on numerous occasions...

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Leighton J . 2024-02-10

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We had an excellent meal, with a warm greeting and efficient staff. Took advantage of the 50% off mains deal. Beautifully cooked fillet steak. Look forward to another visit soon!

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TheGeminiTravellers . 2024-02-09

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Enjoyable meals and nice atmosphere. A singer was there which was really nice. Just thought the wine prices were too expensive

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bevbanks . 2024-02-09

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Very quiet early evening when we visited. Food was usual good quality and excellent service from Rory. Bonus that one meal was free for my birthday. It is really beneficial being in the Ego Med club -lots of offers throughout the year. Will visit again.

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AliHum . 2024-02-08

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We’ve visited The Groeswen many times and it never fails to disappoint. Incredibly attentive and friendly staff without being overbearing. A lovely buzzy atmosphere with a great selection of well priced food and drink. Love the 2 for 1 cocktail offers too! Various offers by...

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Suzanne B . 2024-02-08

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Love this restaurant. Food is delicious and the layout of the restaurant is great. We went for a birthday celebration and they were very attentive and decorated the cake we had brought with sparklers and strawberries. I would recommend them to everybody.

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Suejcj . 2024-02-06

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Quick trip across the bridge for Sunday lunch. Delicious and amazing value. Glad we were going for a roast as the main menu has so many options, I’d still be trying to choose now!

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TeeeMareee . 2024-02-05

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Yet again another amazing meal.at Ego. Staff helpful and professional as always,food outstanding as always. And a very courteous service with attention to detail of the birthday suprise. See you all again soon.

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damian y . 2024-02-04

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First time at this restaurant and the decor was lovely and comfortable. I made staff aware of a Gluten allergy and was catered for fully. The staff were lovely. Lovely night! Thank you Ego Penhow

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Discover25954519234 . 2024-02-04

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Had prix fixed menue. Good options, good quality food, fab attentive service. Would highly recommend to others looking for a relaxing evening with good friends.

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separry8 . 2024-02-03

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Visited Ego for lunch on Friday 2/02/24. First visit since it became Ego. First impressions, very clean and welcoming, amused by the doggy menu in the entrance. Staff were efficient, friendly and very well presented. Menu choice was extensive, the lunch menu offered excellent value....

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Departure45232497645 . 2024-02-03

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Excellent service, food and value for my birthday offer (buy one get one free on starters, mains and sweets). Only disappointment is that my birthday offer was not as good as the general offer on mains (all half price) if you only had a main...

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jbs244 . 2024-02-02

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This is our first visit in over a year. Last year the service was terrible but that’s been addressed to an excellent standard. The service now is very good to match the food and cosy feel. The only issue is the car park. That’s a...

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Paradise26664923576 . 2024-02-01

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Lovely meal, great portions, cosy atmosphere and good service. Definitely worth a visit :) we will be back. Lots of choice on the menu too!

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EEP1694 . 2024-01-31

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Excellent, 1st class - Service is brilliant, staff are so friendly and helpful, and the food is Amazing - Will be going back many times that's for sure.

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Lenstredder . 2024-01-31

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Second visit in a week. This venue greets you with roaring wood fires and fabulous staff! This is then followed by superb service, superb food and gorgeous surroundings! Finally, incredible value for money! Definitely a place to visit.

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Supertrooper84 . 2024-01-30

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Shocked to be writing this as been coming here for a while. So going to say it was an off day. We had to send two meals back after waiting quite a while for them, my £28 fillet steak was bone dry and hard and...

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Skiboy76 . 2024-01-29

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Booked a table of 8 for Sunday lunch to celebrate a family birthday. The food & service were first class. Nothing was too much trouble.

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Lynne M . 2024-01-29

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The frequent email offers are misleading - you need to read all the small print to find when the offer applies. Food generally good but I have sent back 2-3 tough steaks. It is very expensive to eat there.

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Michael D . 2024-01-28

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Regular diners for a Saturday lunch. Only this time we felt let down, dissapointed and left hungry, not to mention £60 lighter. As usual, the king prawn and garlic mushroom starters were very good. Myself I usually have a steak (which might I add is...

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Terry H . 2024-01-27

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Three of us enjoyed a delicious lunch in a great spot. Fires were lit, radiators were on which meant a cosy comfortable time was had by all. It was busy too which created a great atmosphere.

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Global292168 . 2024-01-25

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Visit spoilt by a misinformed server. Was sent a 50% off main email to use midweek in January. My wife and I were really looking forward to having a kebab as they seemed very overpriced on the a la carte menu but at 50% off...

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Paul L . 2024-01-25

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Food was really good, prawn and chilli linguine and chicken Milanese, staff are always polite and helpful, overall a lovely lunchtime experience.

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Heather C . 2024-01-25

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Excellent food and service ...our waiter was lovely ..friendly and full of smiles ....menu was varied and something for all

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C1ayton . 2024-01-24

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Went for Sunday lunch yesterday for first time with friends (who had eaten in an ego at Kenilworth ) we were all impressed with the service (friends commented on how quickly our meal was served) and how good the food was, only complaint for me...

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Wanderer43434784374 . 2024-01-22

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Went for Sunday lunch for the first time. Very disappointing. Service was awful and very slow. No idea who was meant to be looking after our table as didn't see the same staff member more than once. Food was luke warm, very small portion, paid...

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andrewgT7566GW . 2024-01-22

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Went for a meal with family. The restaurant was busy but the staff, as always were attentive. The atmosphere was great, and all 6 of us enjoyed the various food we had chosen. Another brilliant meal in a lovely, friendly restaurant. Well done Ego.

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Maggie4roger . 2024-01-22

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Excellent Sunday lunch, absolutely delicious. Great service also. Food was hot and tasty. Will definitely recommend and eat there again.

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Lyn W . 2024-01-21

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Great atmosphere, lovely decor, fantastic food and service. We went for an evening meal on a Saturday night, very busy but service was great and food gorgeous.

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denisegC810CV . 2024-01-21

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Lovely place been here multiple times and always enjoy. Staff are always very friendly and today we had our waiter Joseph who was great at making sure we had everything we needed. Sign up for emails as they send you a 3 course birthday voucher...

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Alicia16x . 2024-01-21

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Nice place for a treat. A varied and different menu to what we are used to. Great food and service and smart venue to. A little expensive but you get what you pay for. We love it.

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Alan W . 2024-01-19

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Our visit to Ego for lunch was fabulous, the food was delicious and the service good, the fact we were able to take our dog was brilliant.

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georginad568 . 2024-01-19

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From the moment we arrived the welcoming was warm and friendly, with the atmosphere relaxed. We were shown straight to our table and the service throughout was excellent. A nicely varied menu offered our whole party options for every taste. Prices are competitive and reasonable....

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Peter W . 2024-01-19

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My wife and I have been here a few times and it never disappoints, it is constantly good. We both chose from the lunch menu that was on special offer plenty of choices beautiful meal, the ambiance of Ego is lovely log fires warm the...

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Bailey380 . 2024-01-18

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Go here quite often, really lovely food every time we have been. A bit pricey if not doing a deal but luckily they are regular

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Kiara H . 2024-01-18

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Our first visit to The Gross Wen since being taken over by Eco. Really great experience, easy to park, very helpful checkin desk, excellent food and really great Staff service. We would not hesitate to return.

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Geoff C . 2024-01-17

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Had a great meal at Ego. We had belly pork followed by lamb and fish cakes followed by cod supreme. We enjoyed all the food, it was tasty and filling. The staff were great too , friendly and helpful. Will definitely go back!

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Janeystravels . 2024-01-16

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Visited for Sunday lunch to celebrate my birthday. 11 of us in total. Food was beautifully presented and delicious. Menu was very extensive. I have coeliac disease and was catered for perfectly. My food was brought out separately and every member of staff seemed knowledgeable....

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Jo1186463 . 2024-01-15

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We recently visited the Ego restaurant at The Schooner, Sully and signed up to the online website where we obtained a 20% money off voucher on our first meal. With the discount voucher we took Sunday lunch at Ego Groes Wen Inn, Penhow. The spicy...

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Aussiecop . 2024-01-14

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Anniversary dinner 🤗🥂😋👍 great food great service , great location , only thing was very busy it puts you off when screaming kids are close bye & makes it feel like you are in a school playground and you are squeezed into a small corner...

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Christopher R . 2024-01-13

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Lovely lunch and great service. great offer on at the moment! Also very accommodating with my elderly mother and her wheelchair 😊

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Julie D . 2024-01-13

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Attentive staff and lovely food; would recommend for sure. Extensive menu to choose from. Little bit cold but we're sat near door but they did position a portable heater close by. Steak wqs cooked perfectly and tasty. Calamari was a little greasy for me so...

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MissPepperNewport . 2024-01-12

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Friendly polite staff. good food, recommended. Sunday lunch two course meal good value. friendly & polite staff. reasonable service considering the place was packed

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Robert B . 2024-01-08

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This was our first visit here. We thought it was excellent, great service, lovely surroundings and beautiful food. With my partner being vegan we were also very impressed with the large choice. On this occasion we both had pizza. Delicious! Can’t wait to go back....

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Helen R . 2024-01-07

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Second visit at Gros Wren which did not disappoint. Food (kebab, pasta, lamb) was excellent. Service also excellent complimenting our visit. Highly recommend.

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Climber45825524646 . 2024-01-07

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Food was delicious but price was extortionate, 6 people came to £280! So may not return for a while as way more expensive then we expected.

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Chrissie L . 2024-01-06

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Nice pub but disappointed when I ordered the mussels & were told they had gone my husband ordered the steak & ale pie & he was told the same about that, we chose other options & enjoyed the food which was lovely quality & hot....

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Ann B . 2024-01-05

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outstanding value and spot on cuisine as normal. we are regular visitors here and to Ego in penarth. The food quality is always spot on . lovely environment. service was attentive. drinks a little expensive however fabalous evening with my partner and friend 🧡

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Whitebriefs4 . 2024-01-05

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I visited the restaurant the day before Christmas Eve, with a large group of family and friends. I ordered rump steak and chips. They were both inedible. The steak was too tough to even cut properly and chewing it was impossible. The skinny fries were...

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Marjorie S . 2024-01-04

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Food was very good and extremely reasonable for the quality , however I have deducted one star due to price of the drinks especially a pint and wine .The deal on the cocktails is very good considering the quality, good service good ambiance but a...

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Mccoy97 . 2024-01-04

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Excellent service and meals were OK but not spectacular. My wife chose the lamb rump and was disappointed by the lack of any veg apart from mash potato. Checked description after and discovered meal should have had courgettes so these must have been forgotten! Nice...

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BrianD4138 . 2024-01-04

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We were expecting to enjoy a quiet meal with a friend, and without question the food was extremely good as was the service. Unfortunately, when I booked the table it was by no means apparent that there was going to be a musician playing and...

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Barry C . 2024-01-03

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