Domino's Pizza Lowestoft in Waveney

hello there, I bought a pizza and garlic bread in store today about 35 minutes ago. the pizza is delicious as always and I was served by a very helpful lady named Lisa, Lisa was very helpful friendly and polite and I appreciate that very much, thankyou Lisa for your assistance today.

Excellent service and friendly staff

A lovely pizza and great service

Great service! Amazing pizzas! Quick service and enjoyable food!

Great fast delivery to our caravan on North deans. Delicious food.

I used to work there. I say used to as the new manger didn't like me or my boyfriend. Fired him a couple of hours before his shift one day, through email. Then after my life threatening ectopic pregnancy. I was being ignored for shifts. Then HR had to message me asking if I was still working there or if I still wanted to work there. And then made the store give me shifts. But they found a loophole and only gave me 1 hour shifts a week. Idk about you but I can't live on £11 a week. So I had no other choice but to find another job! They way they treat people there is horrible and before I had to have time off because I was dying or very easy could of died. I only had 2 shifts. So I wasn't even fully trained and he thought I could be trained on 1 hour slots even tho I have a learning disability.... Happy I work somewhere else now... to many men with power trips

The driver couldn't find our locations and asked us to meet him somewhere else. He was nice enough but when you order delivery you generally want it delivered to you, not to walk to a Bingo Hall. One large dip was missing in the order. Food was warm and not too bad.

So I wanted to order a pizza over the phone for collection. I tried calling 3 times no one answered the phone, then I decided to drive down to this Lowestoft branch, I walked in, and decided to try to give them a call again to see if there was a problem with a phone. As soon as their phone started ringing one of the employees told other workers not to answer the phone and to "ignore it". When lady walked over to the till she told me they don't answer it because "delivery takes 2 hours". After I told her I wanted to call to collect she was lost of words and didn't know what to say. Had to wait there for 15 minutes to collect when all this could have been done over the phone. Terrible customer service.

If you order for collection don’t bother coming in until 10/20 mins after it says ready to collect because it won’t be, i sat and waited for 35 minutes the other day after it said ready to collect, i even arrived 10 mins after the time it said ready yet still sat for another 35 minutes. By the time i was handed my food it was hot so i’m assuming they hadn’t even started preparing it until i got there.

We booked a collection, got there at the designated time, told them our name, the attendant disappeared at the back. 10mins later he was still not back. We eventually rang the bell again - he had forgotten about us! Really? Maybe they're better geared for delivery...

Ordered a delivery spent over 30.00 my food was barely warm the cookies had gone hard wedges were the worst being soggy and cold and the pizza very dried up chicken on it and barely warm this is a delivery restaraunt and I would expect a better service than cold Food being delivered really disappointed

Does not accept cash so will not be using this business again.

Tried the plant base pepperoni from the "create your own" option on the app, we were pleasantly surprised🙂

Parking is limited outside, pizza was ok

Had a takeaway food was ready on time piping hot staff very friendly pizzas were delicious thanks Kevin

Lush pizzas. Too expensive for me unless there are deals.

😤😤😡😡😡😡🤬🤬 The staff needs to go specsavers, we got given someone else's order didn't realise this until we got home , really don't know how the staff can cofuse a p with a j yes we got our food in the end but we got no apology just a member of staff try to laugh it of which I really didn't see the funny side of the food was dried out because it had been sitting on the hot plate for some time we will not be ordering any time soon or recommending to any one unless they get the staffs eye tested , I have a health condition into which I need to eat by a set time not a happy bunny is a under statement. 🤬😤😡

Very good delivery and customer service is very good 👍

An absolute joke, I called to see where my order had got to and they denied all knowledge of it despite taking my money from just eat. Don't use these incompetent theives, I have several friends and family members who have had trouble with them.

So many delivery driver cars parked outside, there’s no room for customers

Consistently good food. Take advantage of the offers for the best value.

Not too bad other than the 15 minute wait before anybody even noticed I was there ( i was the only person in there) waiting for my collection, the display even said my order was ready too..

As always unrealistically delicious pizza Nice, Nice, Nice.

Good pizza, fair wait and overall good quality. Food is very tasty and pizza has a great flavour.

Staff on the front desk need more training

Was looking forward to a few pizzas and sides with the family but extremely disappointed that all the food arrived cold. Not warm, or a little cold but completely cold. Maybe due to the fact it was delivered by a guy on a bicycle rather than a car like it usually is. Not impressed Domino’s!

Well... Ordered food at 19.42 today and on confirm it said 29-34 minutes wait which is okay. Once got the message saying food is ready for collection I was waiting 6 minutes to be acknowledged and another 15 minutes for the food. Didn't get a sorry for waiting etc from staff. The food was not the best and taste was poor. Very little toppings but too much tomato sauce on the base. Despite the place recently refurbished and expanded in size I was shocked. Snot on side where pay, dirty finger marks everywhere, hair on the side and a unused pizza box on the floor which was used for another customer. Despite having prices rise I personally would be careful while ordering online as turns out your waiting longer and paying more.

As a customer I'm not happy. I found you highly rude and bad manners when a customer is still talking to you on the phone don't you hanged up on me when I was still talking to to order my food. Pizzas where OK. But the service need to be improved you don't hang up on a customer.and we didn't get asked if we wanted any pots of sauce with our pizzas I found this service really poor

Food never arrived, payment took, called the Lowestoft branch, no answer !

Pizza was late only received 2 items of the 3 I ordered pizza was not the usual standard from dominos not happy

Very friendly chap at the counter. Collected my special deal pizza and tasted a million dollars (not bad for £6 for large)! Will definitely be ordering again.

top quality food shame they no longer take cash

Awesome pizzas at great discount prices.

Lovly taste but a bit cold when delivered as some reason took longer to arrive ? . Size of pizza was on the smaller... we even measured it odd size ? When made ? No answer back from shop. Still okay to eat but they could do better

Hello, you can send me your e-mail LOWESTOFT STORE

Yet again an order was received incomplete and despite being told a refund will be issued for missing items none has been received

We ordered a domineos midweek online and utilised their 50% off offer over £35. The food arrived quickly and was exactly how it normally is.

Perfect dominoes, hot and brilliant delivery drivers who are friendly and funny. Can't really ask for more!

Smashing pizzas 🍕always hot and a great choice of toppings

Friendly staff can sometimes be busy

Everytime I've had a pizza here, it's been delicious and they're fast paced and friendly in there too. Have recommended.

Brilliant, friendly staff and I never have to wait to long for my order.

Best Domino's pizza I have ever had from any domino's. Service excellent and fast. Delivery driver polite and prompt. Pizzas piping hot on delivery. Excellent service all round

I've been ill after eating food from here twice! THE WORST PIZZAS I'VE EVER HAD!

Very late delivery, un-eatable chicken strips, cold Pizzas and sides. Won't be ordering for delivery unless really need to.

Good pizza, shame the chicken wings 'taste' microwaved..but it is what it is.... delivered promptly... no problems!

What a load of rubbish. The advert on tv saying that they turn the ovens up higher. I have been a chef for 35 years and I have never heard such clap trap in my life. The food would be burnt on the outside and cold on the inside. Sales proper gander.

As part of the social distancing, I have ordered dominos for myself and my family. When the driver arrived, he tried to give me a completely wrong order. When I told him this, he first tried to say I was wrong with what I ordered. After a few minutes, another dominos customer phoned me as they had received my order and had my details on. This is breaking the law to begin with in accordance with GDPR. The delivery driver took the food away and said the office would contact me regarding compensation. They did indeed ring but offered nothing for my trouble and didn’t even have the decency to apologise. I was told ‘ we will refund your order or cook fresh’. I understand these are stressful times but massive companies are still expected to deliver a service which you do pay a premium for. I feel completely let down and can safely safe, I will Never use this disgusting company ever again.

Good food, quick service, and friendly staff

Like the pizza, management are tight though.

Ordered pizza online Saturday night and had a problem with online order- ordered two by mistake! Phoned in a bit of a panic and the man was really lovely and cancelled one order and refunded me really quickly and arranged fast delivery of the other one. Pizza arrived and was delicious as usual. But can not thank the man enough for being so understanding and friendly towards me!

Pretty good pizza. Great range of options including non pizza items. Great deals to use when buying a large order!

Dint cut my pizza up and try eating a pizza in the car like that was not fun

£6 large pizzas between 12 and 4pm

Horrible customer service! Messed my order up and told me to come collect another one but when I walked 2 mile to collect the next day they said they haven't hear of me!

Lovvveeee pizzaaaa always fast service too.

Rude manager.... Pizza cold and very dry..

Nice clean facilities, great pizza.

Great selection and friendly service

Great service and amazing pizza!!

Clean and friendly staff, bbq pizza lovely

Walk past regularly as on high street

Quick and great customer service

It's a Domino's pizza. It's good

Papa bless. Will be going to Papa John's from now on.

Just another Domino's, some parking on the street out of the front if you are lucky.

Consistency varies,still overpriced

Used to be hit and miss but this last year every order has been spot on and quick. Tasty and can usually find a deal online.

Very good. Service excellent. Good tasty pizza. Thank you.

Had to cook my pizza on arrival! 200 degrees for 25 minutes just incase you wanted to know

I rang up asking why theres no dominos doube decadence politely. The guy who i sopke to was rude and said we dont want to. He was blunt sarcasic. As the prices are so high i didnt aappreciate the sevice.

Never been to this end of the Uk was looking for a quick bite and found Very good staff honest people, great great service definitely worth coming here

Great staff friendly service received food was perfect

Good, quick service. A small amount of seating but is sufficient for a group of 4 (at maximum)

Best pizza ever i can eat from them everyday wont get bored

Very good pizza and super fast service

This is the first time ive ever ordered from this store and I can't believe how bad this pizza is... It's under cooked, soggy with virtually no cheese on it. Absolutely shocking and possibly the worst pizza I've ever had..

Must have a shortage of Mozzarella!!! The restaurant skimp on this vital ingredient despite selecting the option for extra cheese and paying for the privilege. Pizza's do taste great though. Just need to sort out portion size

The large pizza deal before 4 excellent my family have it about once a month some times more feeding a family on that price is good. Never had a pizza after that though as so expensive . Food always fresh cooked in a good time brilliant value and decent staff as well

My dad ordered a pizza for himself,and for us to share he finished his pizza before us and he didn’t vomite after my mates and I finished we were fine the,today I woke up and rushed to the toilet to vomite,I called my mates and they said they vomited to.Come on dominos what is this I will inform th health enviroment definently do not go here!

Nice place and location delivery is always remarkable and plenty offers for food lovers

Not had take-away from here for a while, last time we had it delivered the pizza was pretty battered but still edible.

Staff occasionally not 100% on the customer service ball, but great pizza.

This place has never managed to get the order right first time.

Quality pizza but a tad expensive

Always friendly and good pizzas

They should deliver quicker in Lowestoft but sometimes traffic is bad but when you have to wait an hour for pizza that's not good

The following guy on the phone was very abrupt indeed. Really to the extreme . He barely wanted to hear my order between his shouts of " Yeah, Anything Else" ... And talking about shouts it sounds like the kitchen staff were throwing pans at each other . Finally for some wedges, and asked specifically if they'd be hot and crispy. Of course he replied "yes" When they finally -over 1 hour- arrived they were just damp. The only reason I give 3 stars is because they are usually better.

We have pizza every week, and we all (family) have different pizzas, and they're always lovely. You can have a half in half pizza if you want. The delivery service is very good. They have a two for one deal once a week, but have lots of other deals all the time.

the food tastes fantastic. Value for money. If i have the Grandkids to stay they always request Dominoes.

Good quality food, kids menu and the staff are very friendly

Always find Dominos to be both expensive, and greasy. Often delivery is slow, but does always reach you piping hot which is a bonus.

i have had 6x pizza from here always good service is good never late i would recommend to use as i find this place to be good

We ordered a pizza online, which was simple to do. We ordered it for a time slot but fantastic that it came early and I got notifications to say when it started cooking, when it had finished cooking and when it was on its way. Pizza arrived very hot, very yummy. One of the nicest pizzas I've had. It wasn't too tomatoey which I'm not too keen on when it is. You could taste every topping which is great. Price was ok.. Little bit expensive if you add you own toppings. Was worth it for every once and while! Looking forward to the next one :)

Raw dough, had to finish cooking the Pizzas myself when they arrived! Hardly any cheese, I got garlic stuffed crust instead of bbq. This is the second time that this has happened!

i love that (as a very fussy person) i can choose the exact toppings i want. I dont like the tomato base so always opt for BBQ.

I ordered pizza online, it didn't arrive for over an hour so called up, the man on the phone was extremely rude saying it was all my fault, he said that I ought to be more careful putting my details in next time and hung up the phone. I checked my online receipt and there was nothing wrong with my order, then when the food arrived the dessert was missing. extremely bad customer service by the time I received my pizza it was cold- will not be using again. EVER.

Well its a dominos really, not much to say, the same as every other one across the country. My only gripe is the food comes really quick, as in 15 mins from ordering?? How can you cook a pizza properly and deliver it 2 miles away in that time??.

Had pizza here normal takes round 25 min to be deliver not bad pizzas are so good always nice and hot , will be back

Delivery was fast and food was hot but quality was not like it used to be. After calling on the phone to amend order the person who took the call was rude