Domino's Pizza - Johnstone in Renfrewshire

Ordered a pizza for delivery, Driver had other deliveries before mine, website stated pizza had been delivered, i called store and while on call to store pizza arrived, pizza is cold so i refuse delivery, manager comes onto phone who asks what the issue is, i explain issue and she then stated 'pizza has just come out oven and straight to you'. I corrected her and told her on your pizza tracker i watched the driver go to bridge of weir, totally in opposite direction to me, she then said no he wasnt and then insinuated i was lying, she then said hang on while i check delivery schedule, to then come back and agree with me, and then say driver is back and pizza is hot. Pizza was not hot at all the box was stone cold, when i buy a pizza i expect it to be warm/hot and fit for purpose it was purchased for. She said i will refund you and hung up. No explanation on when refund would be and certainly no goodbye. I called back straight away and asked when refund would be refunded to be told i would be refunded, and asked her why no goodbye and she hung up phone a second time. I have ordered pizza's frequently and never had an issue, but now with this issue and your managers rudeness in lacking customer service skills i will never order any pizza's from domino's again, as this is what you employ in managers who should be setting examples to other employee's. Absolute shocked at her customer services skills, abysmal service. now without a pizza and no refund.

When your paying near £50 for 4 items you expect it to be adequate. Under cooked chips and getting not cranberry sauce on the festive loaded fries is absolutely criminal behaviour! To top it of pizza wasn't even hot. Get your shit together

Ordered a pizza. Got a pizza with no tomato base, not what we ordered. Called store multiple times to try to get this corrected. No one picks up. Not ordering again. Absolutely rubbish.

Was keep waiting on and off on the phone for ages and then I was informed it was company policy that they don't take cash for delivery. That will be a disabled person going hungry then. Me and the dog.

ordered a large half and half pizza, didn’t get the extra gherkins on it and didn’t get my burger sauce on it either, normally my order is great but not so much this time.

Decent enough pizza if you get a good deal on the app. Would never pay full price.

Amazing pizzas as per usual always collect member BOGOF on collections yesss

Pizza base was like a dry biscuit or cracker .

The staff in here are friendly and they work hard. Only reason I have given 3 stars is that ALL Domino's pizzas scrimp on the toppings. I always get and pay for double tomato sauce and double cheese. At £15 a pizza you shouldn't need to do that.

Told would be ready for pickup in 15 mins actually took 50 minutes.

Great pizza, fast service would recommend in an instant.

Very consistent and great deals on pizza 🍕

Easy parking if you are picking up

You know what to expect greatness from domino's

Great deals, didn't wait long and food was amazing.

Cheeseburger pizza was awful and had no sauce on it there was also next to no cheese on it and big burned air bubbles in it, the rest was ok but nothing great no one was impressed will continue to drive to paisley to collect from now on will not be back. Member of staff was only offering to send another we did not want another, just wanted to return it for a refund no one wanted it after that, i had to ask for it to be refunded otherwise they would have let us pay for something unacceptable and tbh not domino’s standards I know head office would not approve!

My son loves pizza. Staff great.

As good as most but either go short on toppings or get the order wrong . If they get it right it's excellent & the staff are very pleasant .

Always better getting the deals

Connor was very helpful and efficient with my order and correcting a pricing error

Amazing food and fast friendly service

You get the fast efficient service that you would expect from domino's staff are very helpful and have excellent knowledge of the menu and deals to help you save a few pounds

Fantastic value, very speedy delivery service, very friendly staff

Great service, very flexible, fast and nice! Good food. Thank you for your behaviour

Very welcoming staff and prompt service.

It a great place to go to as I work there

Pizza okay but unbelievably expensive!!

Hardly any toppings and I mean hardly ANY of both pizzas. One bit chicken on one slice! Won't be ordering from here again hardly any mushrooms or ham on the New Yorker shocking considering the price. Can go to Morrisons and Asda for £4 for a 14" with 4 things on it never again ripped off

dominoes fast, and tasty slightly pricey

A bit expensive but not as greasy as pizza hut.

Excellent as almost all Domino's are

Enjoyed the Pizza and taste was okay but was expensive compared to other local places. I was told I could get cheaper pizzas on set days or always carry vouchers or use their website or apps.