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Similary restaurants in East of England

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2.5

738 Opinions

location-icon163 Bexwell Road
American
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We went in the drive through earlier, we always go here and have never ever had a problem before. Sadly, one of our burgers were wrong and unfortunately we’re not given a receipt, despite it being on the system and calling to complain and my partner disputing this within the restaurant, we spoke to the “manager” and were essentially told we were lying. However, I would have expected a better response such as a refund or a replacement, I believe this isn’t how you deal with customers, as that is not professional in any way! And anyone that works in retail/ customer service would understand that. We will not be returning due to how unprofessional and narrow minded this person was. Which has left us feeling very disappointed as “ the customer is always right “ if there is a way you can listen to the intercom etc, the conversation will be there! We received two burgers, with the correct labels on YES! However, upon ordering the Philly cheese stack, no pickles does NOT mean a completely plain burger! Just admit that you were wrong! Check the CCTV all you like! We haven’t denied the labels by any means, we have both tried to explain the incident but, you simply will not acknowledge you are wrong!

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0.0

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location-icon30A Norfolk St, King's Lynn, PE30 1AL, United Kingdom
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0.0

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location-iconAustin Fields, King's Lynn, PE30 1PJ, United Kingdom
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2.5

44 Opinions

location-icon40 Norfolk St
Fast food
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Ordered a kebab joke bare minimum salad tiny bit of mayo barley any small donner meat wouldng even feed a child

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0.0

Opinions

location-icon1 Black Horse Rd, Clenchwarton, King's Lynn PE34 4AB, United Kingdom
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