Domino's Pizza in Dumfries & Galloway

Great food be back again very quick delivery very highly recommended even drivers are lovely while they hand the food over to customers telling customers to enjoy the food and have a lovely rest of their day those drivers maybe have changed a customers day if they were have a bad day 💙

Pizza delivery very good. On time and exactly what Was ordered. Fully recommend Domino's Dumfries.

Food good but got home and had been given wrong pizza ...veg instead of meat. Wasn't going back out to change it ..not good enough sorry. Food good though .

Great value deal every Tuesday. Delicious pizza.

I only live around the corner and the pizza arrived cold. I was watching the tracker and it was on the ‘quality checker’ for quite a while. So they must have checked for quality so much it turned cold, or could they not have checked it was piping hot before leaving :/

Domi-NO! Ordered food online to be delivered, when our food arrived it was cold and there were items missing. They quickly delivered the missing items however they were also cold. Looked on the ticket on the pizza box and it had been made 40mins prior to being delivered. Wouldn't recommend.

Americano is delicious 🤤 Fast delivery. Order to door in 17 minutes.

Called to confirm an order and was held on the phone for 20 mims, got nowhere. Thanks.

Poor guy behind the counter was rushed off his feet, took 15 mins to get to order, food was amazing as usual and staff member very apologetic. Will keep going but last few times I've been in there is no one at the till nor comes to the till when customers come in. Had to walk out before as no one wants to take an order

Lovely pizza much needed after my busy day 😊

I ordered a plain cheese & tomato pizza, and some loaded fries (chips and cheese). It was just for me and my young daughter as a wee treat, as theyve gotten really expensive! The chips and cheese were almost £8 alone, and when they arrived they were EXTREMELY undercooked!! Rock hard in the middle, and burnt grilled cheese over the top. I hate complaining, but as a single Mum with a hungry toddler, i couldn't afford to not ring the shop and hopefully get a replacement. Anyway, when i phoned i was made to feel like I was in the wrong. "I can't understand why they are undercooked, as we cook them the same way every time" and repeatedly saying to me "this is really strange, i can't see how theyre not cooked properly as we never get complaints about them" basically telling me a load of lies, and making me out as a liar! He then asked me to hold the line while he spoke to the chef, and then asked me for my number as the chef was going to call me back!! I was sitting waiting on some guy phoning me and having a go at me for slating his cooking skills!! This was 5pm and nobody has ever rang me back. I never got an apology, only made to feel intimidated and my little girl left without her chips and cheese. Ive taken pictures of the chips though, and I intend to put in a formal complaint about the disgusting "customer service" (or lack of!) I will never NEVER be back!

Food is good, however not worth a 50 minute wait for 1 large pizza… about 7 staff on, only 3-4 other orders and it takes 50 minutes? Would of been quicker driving to the dominoes in carlisle to get it.

Amazing place to eat! Great prices and amazing staff too. Everyone is very polite and helpful. Food is awesome especially when it's made by my good friend Danish!

Premises are clean and staff are friendly. Expensive compared to other takeaway places in town. Multi-buy offers are almost always available and are key if you don't want to spend too much. If you have dietary restrictions I would avoid. On both occasions I visited I left feeling ripped off and disappointed. Domino's Gluten Free pizzas are limited to 9.5", start at an eye watering 13.99 for a margarita and the Schar bases become dry and crunchy after the box has been opened. For the size and limited GF toppings available I think around £8-10 would be more appropriate and cannot recommend for Coeliacs unless you are really desperate for 🍕. If you are a Coeliac I would recommend either Palmerston Cafe for fresh 🍕, or Tesco / Morrisons for a superior frozen 🍕 at a fraction of the price. Limited indoor seating also available. Accepts contactless payments. Unfortunately, unless Dominos fix their pricing structure and improve their GF bases I won't be back.

This is a busy place with several delivery vehicles going out all the time in the evening. The food is consistently good and the service is friendly.

Was very impressed with the service

NEVER AGAIN ordered a pizza side and 2 drinks. Order didn't arrive so called and fobbed off. Delivery driver called and was rude and had no interest in listening and proceeded to talk over the top of me. 2nd order was sent out 2 hours later after phoning 3 times asking for a refund. Pizza and side freezing cold. Absolute joke. Won't be back. Will say one thing the second delivery girl couldn't have been nicer and very apologetic. Shame the rest of the staff can't take a leaf out of her book.

Great service and best pizza after long time special thanks to Hussan thanks

Late afternoon food dash during the week and pizza came to mind. Dashed into the local Domino's which was not too busy. Downloaded the App and set about ordering pizza. The crew were very friendly and patient as I worked my way through the App. The crew had asked what pizza I was going to be ordering and had already started on my pizza before my order was placed. Impressive service! Pizza was delicious and service was great. Was a little uncomfortably hot in the shop on a hot sunny day, but not everyday is like that.

They serve pizza and it is just like the Pizza that Domino’s Pizza make… I like it… The boss said he prepared our order and went home, so the staff had to do it once I arrived. It was a delay… but it was domino’s pizza at the end… 🍕 🍕 🍕 🍕 🍕

Brilliant Domino's! Great place to eat if needing a table too!

Just me that why it dearer with a good shirt if u smart lol and a dice ovs lol

Offer on offer not available. Expensive and over done.

Very disappointing with the food especially the nachos Supposed to be vegetarian but look like some meat in it yeah I found him back in the car.

I got some pizzas delivered for my work premier Inn in Dumfries meeting and they were very tasty also the price was fair

Great food, friendly staff and quick service.

Excellent customer service, friendly staff, fantastic dominos to order at.

Very friendly and quick service

Arnie, Hassan and the team, keep up the good work! Had a lovely pizza and great service, exactly how it should be! Thank you!

Hardly any interaction, pizzas shown as ready on the screen, but no one actioning them. The service was so slow.

We where waiting a while and it was a small establishment not much space and the staff where nice.

This was the first time we had ever eaten a dominos pizza & will be the last! The staff hygiene wasn’t what I expected ie taking money & then handling the dough - a sanitiser was fixed to the wall!

Very little topping! Veggie supreme large.

Respect there employees. Also make sure there safe if late in evening. Also feed you if you are hungry and you work and have no money never people to leave you hungry . Worked there but there foods Also fresh made and most is hallal food apart from the pork . Nice and usually on time Also

Staff are always friendly and are helpful. Always willing to sort issues out quick and effectively. Only downside is the cost but you expect that from domino’s.

Can't beat domino's! Great service from the team!

Food bud not turn up the guy on the phone was rood and obnoxious will not be ordering from her again

Staff that deliver are very friendly and extremely polite. Food was hot and delivered on time. Well done.

Vegan pizza and vegan garlic mayo dips. Lovely

Was ready quick (collected) within 15 minutes. Much nicer than my local. Friendly service as well.

Just your average Domino's Pizza. Staff were very nice and friendly so marked up because of that.

Good but toppings have been lacking of late

Honestly just awful all around, Food is bad and customer service is worse. I made a mistake on my order and phoned not even a minute later to ask if I could change the sauce on my pizza and they said "It's already in the oven" Which then turned into "It's already left with the drive not even 30 seconds later" I know you lot working their and exactly the smarted or most qualified but basic resolution of customer issues don't require a Harvard degree

Same as any other domino's overpriced pizza

Working in Dumfries, ordered a chicken pizza and 2 other pizzas. Got the delivery to the hotel opened the box everything stuck to the lid. Absolute weapons

Pizza was really very good. Staff very nice. Thank you.

Would barely give 1 star missed order and wouldn't refund delivery for collection

Got order wrong and couldn't be bothered to go back cos the food I had would of went cold too.

Horrible, been waiting over 3 hours for my pizza tried phoning a few times no answer, finally get through and they tell me they tried delivering it but I had no phone call or messages to say anything Would not recommend anyone to get dominos from this branch, it's a waste of money and time

Really tasty pizza's. Good service. Mostly a takeaway facility, though you can sit inside.

Really nice staff, lovely food, no awful greasy pizzas like the one in Morecambe.

Service was terrible. Waited 45 minutes on my order

Placed order over app pizza was ready 2 minutes after arriving very tasty 😋

Very expensive for pizza u can got somewhere else and get 3 for 1

Ordered online a collected, no problem.

As per every other Domoino's Pizza chain. Good, friendly staff.

OK pizzas much better else where nowadays

Really not great. Took ages to arrive, an hour and a half plus. Pizza was hard, over cooked and chewy. Domino's are supposed to be an easy, consistent average but this was some way below par. Back to the regular Italian and Turkish places from now on for us.

Simple queuing system at door. Order ready on time. Great as always!

Dominos treat their staff like dirt and make them work like dogs, not letting them stop at the hours they are supposed and generally just horrifying.

Medium new yorker £10. 99 today. Pleasant & prompt service. Lovely & hot Enjoyed by the man!

Love their pizzas and whenever we have had a delivery the staff are always so helpful and friendly. They didn't have the juice in stock we asked for so the delivery driver had brought the other selections they did have so I could choose something else :)

Major difference in quality compared to bigger cities, there are far less ingredients used than what you get in other places.

They are number one in Dumfries

Good choice,but they are a bit expensive

Had similar, even better frozen pizza. Didn't text to inform it was ready for collection. When I phoned they said it had been sitting for 45mins but eventually agreed to cook fresh order which took about 40mins to get. Greasy I thought. 1st time ever having a dominos and probably the last

Current staff are much better than previous ones. Couldn't get the app to work properly and it didn't apply the discount.

Unfortunately they gave me the wrong pizza

We ordered on the app. It said 7-12 mins. We turned up about 10 mins after we ordered. My wife went in to be told it was not ready yet. The app would notify us when it was ready. We waited a further 15 mins. So my wife went in again to be told there had been a mix up and they needed to remake the pizza. So after a further wait we finally got our food. But a took about 45/50 mins all together from ordering to receiving our food. Then when we got it back to our hotel the pizza was cold. But we were not going back to deal with the staff again. Out sides were warm and we got free hot cookies.

Was a Saturday night but over an hour to PICK UP a pizza after I received my *come pick it up* message really isn't the best.

Ordered 2 pizzas a Meateor and a Chicken Supreme. Meateor was decent apart from too much bbq sauce in places which took away the taste of the topping but the Chicken Supreme was an absolute joke. Should have been called a Chicken SUPRISE.............Coz it would have been a huge surprise to actually find any chicken on it!!!!! Won't be back. Over thick and way too much crust, filling nowhere near the edge. Waste of money! 🤬👊👎

What has happened to your bbq sauce .Either you've changed it or it was spread too thick. I usually enjoy these pizzas, we buy them often, always with this sauce but these are not pleasant , too bitter a taste .Will not be buying again. Cookies were good

This place used to be great! Recently however, the standard have gone to hell. I used to love my weekly treat from Domino's but the last three pizzas have been disappointing. Inconsistent toppings and in one case I had a ranch BBQ that had basically no cheese! The staff all seem nice but whoever is managing the place now clearly isn't maintaining standards very well. Wouldn't be so bad if it wasn't for the prices. I don't mind paying for good quality but three poor experiences in a row means there's an issue.

Tell you what that's the worst dominoes I've had in my life. Just spent 40 pound on grease. I'm not joking it was literally dripping out of the box. 2 pizzas and a garlic bread were dripping out of the box so I had to put them in the bin outside so it didn't get all over the house. Joke. Potato wedges weren't even cooked and the juice was that warm I've had to put it in the fridge. The juice I can deal with but honestly the pizzas and wedges were a sick joke.. This branch has went severely down hill. Never again.

Welcoming well mannered also good service and really nice pizza better than most Domino's completely underated

Love the taste the pepperoni pizza and dip were very tasty

We love Domino's pizza! No better supper! It's the law!

store manger is a pure nob and unhelpful.....

Good pizza but they didn't tell us our order was ready so we waited 20 minutes

Staff very polite and made our very large order very quickly. Staff are very good at keeping calm under pressure when some customers were impatient.

Asked for a gluten free base pizza whilst in the shop, the was told it had to be ordered on the app, and couldn’t be ordered over the counter....what sort of nonsense is that dominios?

It's ok just to pricy for what it is

Food is expensive and not of great quality.. delivery is very slow. Staff are good but not at the top of you know what I mean.

التعامل من الموظفين راقي ،، لاني متذوق ومحب لدومينيز بيتزا ارى بان هذا الفرع متميز جدا بالنكهة والنظافة والتعامل .. شكرًا لكم 🌹

Great pizzas. Very efficient and friendly staff.

Absolute brilliant shop. Never fail to impress me with their professionalism and food Well worth the money

I'll bring my friends here for dinner.

Was ok until I found a long dark hair in my pizza crust with the cheese. Couldn't eat it after that 😭

As all ways a consistent product and a speedy delivery

Enjoyed the pizza and used their clean washroom facilities too

Nice and fresh hot piza. Dominos is the best my favoret place to eat.

Pizzas were paper thin and hardly any toppings on our pizza. Prices keep going up and you get less every time.

Takes more than 30 mins to make a plain pizza, not fast food.

Never eat pizza unless it's a Italian who makes it

Amazing the pizzas I had were fabulous

Great management, pizza and customer service!!!

As always, excellent pizzas. Cost is the only let down, unless you are buying more than one pizza

Serves great quality pizza and offers great service.

I was in the middle of making an order and they told me that i cant phone again and hung up so i phone again and asked for a chicken and bacon pizza and he told me that i needed a phone number and i was giving him it the he told me to bugger off and ended the call everyone dont go here go to another pizza to save your hastle ;|

Its Domino's pizza. Its good, it was two for Tuesday, staff were good. Simples