Domino's Pizza in Babergh

TL;DR: Do not order over the phone for the love of god, just order through the internet instead. Good luck ordering over the phone here LOL, i cant understand half of what the guy is saying. I phoned them and told them that i wanted to make an order over the phone but the guy kept telling me over and over again that "theres better deals on the app" despite the fact that i kept telling him over and over again that i want to order over the phone... why do you keep telling me that theres better deals on the app when i keep telling you that i want to order over the phone?... and so i then started asking if i am able to order over the phone because it seemed like he was telling me to use the app instead, but instead of answering me; he instead just kept repeating himself again saying that "theres better deals on the app"... its a simple 'yes' or 'no' answer... am i able to order over the phone? just simply say 'yes' or 'no'... jesus christ... he was doing this a lot avoiding answering my questions and instead answering my questions with things that i didnt ask, stop telling me over and over again that theres better deals on the app... i dont care about the bloody app, i just want to make an order over the phone like ive just told you 10 bloody times jesus... and then after repeating himself for the 10th time saying "theres better deals on the app"; he then hung up on me (wow) im guessing because he wanted me to order through app instead of phone. I then immediately called him back and told him again that i wanted to order through phone, and this time instead of repeating himself telling me "theres better deals on the app" again for the 11th time; he instead said "ok". Ok... so i can now finally start telling you what i want then... i told him what pizza i wanted and that i wanted a coke, he then told me that there was 2 different coke options (i have no idea what both of the coke options were that he said though because i cant understand a word that hes saying), so i just told him that i want a normal coke, but he then told me that its going to cost more because ive got a (something) coke (i couldnt understand what coke he said), and so i then told him that "no, i just want a normal coke", but then he still proceeded to charge me extra anyway for the coke which i said i didnt want, at which point i just sighed and just decided to let him charge me extra money for the coke that i dont want because i cant be bothered with the hassle. I then asked him if i could pay by cash or card when the delivery arrives to me but he said that i instead had to pay right now by telling him my debit card information over the phone, so he then started asking me for lots of debit card information (asked for 16 digit card number, asked for 3 digit security number, asked for expiry date, and asked for the adress of my bank) which i found a bit suspicious and so i kept asking him if he was going to ask for my pin number, but instead of answering me; he instead kept telling me that hes asking for my security number, stop bloody telling me that you're asking for my security number and instead actually answer my bloody question... its a simple 'yes' or 'no' answer... are you going to ask for my pin number? just simply say 'yes' or 'no' jesus christ... like i said earlier; he was doing this a lot avoiding answering my simple yes or no questions and instead answering me with things that i didnt ask. In the end; he said that my "home adress doesnt match up with your debit card" (whatever that means) and so after all that; i wasnt able to pay by card and so i therefore wasnt able to order over the phone because they wouldnt let me pay by cash or card when the delivery driver arrives to me. What a waste of time... and so i then ordered over the internet instead and omg... i should've just ordered over the Internet to begin with in the first place instead of trying to order through phone to save me wasting my time because ordering over the internet was so much quicker and easier than ordering over the phone having to deal with that annoying staff member.

Waste of money, pizza was cold and manager was reluctant to give me any money back. I had to wait for approximately 20 mins after they said it would be ready for it to be cold.

Ordered food from my local branch didn’t even arrive later bye a one of the workers saying the delivery driver tried to ring me no missed calls on my phone terrible service I want a refund 7 to 10 days but they rather take the money out my account Straight away very very poor also when I wrang up the worker Sarah was More aggressive than helpful

Very very poor. Missing items yet again terrible pizza over cooked zero taste.. They have one job to do & that’s make pizzas ! Avoid. We won’t be using this Domino’s again.

I rang to order pizza on Saturday 23/7/22 to be told sorry we are not taking orders as it’s to busy, really !!!!! It’s Saturday I would worry if you weren’t busy, I suggest a manager looks into this and gets a grip on the situation, I look forward to your reply.

I don't know why the sudbury branch has so many negative reviews but we have been here numerous times for collection and delivery. The pizza's have always been correct, hot and tasty! I will say that the wedges are a bit disappointing but I find that they are under cooked for my taste from all the sites so its just how they do them!

We know what we want and almost order the same evetime and it arrives on time without any surprised or should I same disappointments,

This pizza is the worst I've ever had, it was cold,dry and hard. I would not recommend this place to anyone please find an alternative anywhere else is better.

They delivered uncooked food didnt want to.help of fix the situation and as for the staff rude and disgusting do not order from here!!!! Will not be giving a rating do not deserve one!

You would imagine a fast food chain such as domino's would be pretty generic and you would expect a certain standard. The cheese didn't resemble cheese, I can only imagine the green was mould. But even after scraping this off all that was left was sauce and raw dough. Find this so difficult given you can cook a pizza in 60 seconds at the right temperature. Avoid at all costs.

Absolutely terrible. Raw pizza delivered. Then refusal to send a cooked one. Never ever again use this showers of sh!t after having the Sudbury branch laugh when we complained