Based on 484 opinions finded in 2 websites
Based on 484 opinions finded in 2 websites
Opinions
Don’t suggest, high prices regarding to very normal food
Alan Hussein . 2024-08-25
MORE AT Google
Prices online are different from those in the menu. Of course in reality prices are higher! Atmosphere of restaurant was dull and lacked character. Food not tasty: Shawarma was chicken but has nothing to do with shawarma! It was even the first shawarma in my life that I ate with bones in it! Kebab tasted nothing like kebab. Basically wasted money on food that lacked taste, freshness and authenticity.
dalia Abbas . 2024-08-24
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Great staff, delicious food. I have been there many time but the last time was the best.
The Foreword . 2024-08-20
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I come hear all the time all staff nice But today on of the staff it’s been very Ruth with me him don’t know nothing how to talk with his costumer I am so sorry for the bos 🙏🙏the bos it’s very good man 🙏🙏🙏just I am back when the Bos it’s back hear to talk with him 🙏🙏🙏
Nicolae Iordachescu . 2024-08-10
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Fantastic food but somewhat pricey
Nicholas O'Hagan . 2024-08-08
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Been here a few times for lunch and the food has always been consistent and fresh Have tried the Briyani and some items from the grill which are quite tasty. Staff are always polite. I would recommend
Kam . 2024-07-27
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The food is excellent and the staff are courteous. I highly recommend it
Abdullah . 2024-07-26
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great experience, delicious food , polite and welcoming staff
Radwa Hassanin . 2024-07-25
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I went to Dewan for my graduation dinner with my family, & the food and service was exceptional. We ordered the family platters which gave a reasonable portion of meat, rice & bulgur. The staff were great, sectioning off a whole part of the restaurant, storing our cake & even providing a sparkler which was beautiful touch. They even accommodated song requests from my grandma! I will be back here again for sure, God bless!
Sabbah Naz . 2024-07-24
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Tasted like mothers cooking. Really enjoyable
Abbas Hussain . 2024-07-23
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I have mixed feelings about this place. I really enjoyed the food and service. I could have given 5 stars, but there need to be improvements for that score. It's a good place to meet and have tea/coffee. It has a nice interior and a conservatory that you could chill in for a long time. The place was clean and tidy. Bathrooms are also clean. There was a foreign object in one part of the food. This issue could have been made worse. But we are not like that, and I did not want to tell them. But my wife did, but we paid for the meal in full plus tip. The staff are really nice and polite. And did make up for the small issue. The food is fairly priced. I would come back as it's a decent chill out place.
Ikky Bobby . 2024-07-23
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Third visit to Dewan last night, food was amazing, great value and Alex and the waitress who served us were very welcoming which paired with the beautiful interior made for a lovely experience.
Louie Bellas . 2024-07-22
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I visited yesterday to celebrate my son's graduation. The customer service was excellent and the food was fantastic. Special thanks to Alex, who was very helpful and even congratulated my son. This was my third visit, and the service continues to be outstanding.
ezral azlan . 2024-07-20
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Had a very delicious watermelon juice freshly made and they did it specially for me without added sugar. Very nice customer service from Alex, and a wonderful atmosphere. Wanted to come for ages and glad I have made the trip. Will come again soon
Alison Hallett . 2024-07-19
MORE AT Google
We had the best customer experience by Alex. He was so welcoming and accommodating! Will definitely come back again!
Eli Xx . 2024-07-19
MORE AT Google
excellent customer service from Alex! Really kind sweet and well mannered. will definitely be coming again!!
7axmx7 . 2024-07-19
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Good customer service thank you Alex
Iraj Azimi . 2024-07-19
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A good taste and a good service The tea and delights at the end was a very kind compliment.
Ahmed Jafar . 2024-07-19
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Delicious and authentic Turkish food!! We ordered kebabs humus salad and Pide. All were amazing. Our experience was made even better with Alex’s friendly and warm service. Thank you Alex.
Amanullah Shar . 2024-07-19
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The food is delicious! I’ve been multiple times it’s very homely place and it never disappoints. The owner and his wife are lovely people we always end up chatting with them for a while.
Sal See . 2024-07-08
MORE AT Google
beautiful place, i love the food, i love the staff, i go here atleast once every 1-2 weeks me and my wife love this place!!
Pale Dude . 2024-07-07
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Since 2016, this restaurant has been one of my top choices in Leeds. The quality of the food is consistently excellent, and the atmosphere is always welcoming. The staff are incredibly lovely and helpful, making every visit a pleasure. I highly recommend this place to anyone who enjoys grilled food. 😋😋😋
saif wefati . 2024-07-04
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If your bad luck ever brings you there , don’t dare to discuss any requested SERVICE CHARGES even if they aren’t stated in the menu. Otherwise you risk being very rudely treated, insulted, abused and kicked out.
mohamed elghazawy . 2024-07-03
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I had an incredibly disturbing experience at Dewan. From the moment we walked in, we were treated with blatant disrespect. The staff was extremely rude and unprofessional, and it escalated to the point where we were actually sworn at and physically hit by one of the management staff. This kind of behavior is absolutely unacceptable in any establishment, especially one that is supposed to be a place for customers to enjoy a meal. We felt threatened and unsafe throughout our visit. I strongly urge others to avoid this restaurant at all costs. No one deserves to be treated the way we were. Management needs to take serious actions to address their staff's behavior and ensure such incidents never happen again.
Asmaa H . 2024-07-03
MORE AT TripAdvisor
I had an incredibly disturbing experience at Dewan. We were treated with blatant disrespect. The staff was extremely rude and unprofessional, and it escalated to the point where we were actually sworn at and physically hit by one of the management staff. This kind of behavior is absolutely unacceptable in any establishment, especially one that is supposed to be a place for customers to enjoy a meal. We felt threatened and unsafe throughout our visit. I strongly urge others to avoid this restaurant at all costs. No one deserves to be treated the way we were. Management needs to take serious actions to address their staff's behavior and ensure such incidents never happen again.
Asmaa Harfoush . 2024-07-03
MORE AT Google
Perfected Middle Eastern cuisine with an excellent service to accompany it. Only complaint is the food took a bit long but after eating I can safely say it was worth the wait. Will surely come again.
Stealth Mustafa . 2024-07-01
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The food is brilliant the service was great.we had family platter the meat was fresh and very well grilled,the taste was delicious.i definitely recommend this restaurant to everyone.I like the location as well.
Peyman Khezerzade . 2024-06-30
MORE AT Google
The service is bad and the food is mediocre
Rehab Aboelenen . 2024-06-30
MORE AT Google
i went with my friends to try the pizza and baklava and it was shockingly good the manager and his wife gave us the baklava for free and was very kind towards us i defo reccomend this place and i will defo be coming back but with my family
Power_Break . 2024-06-29
MORE AT Google
If I could give this restaurant 10 stars,I would.The food is brilliant,customer service amazing,staffs very friendly .The female manager was sooo nice to us and gave us a complimentary pot of tea just to make us familiar with Turkish tea -she’s so generous and professional at her job.I like the complimentary sweets that they give to their customers in the billfold at the end.I will definitely go back and would recommend this place to everyone.Try their food is second to none 🤩🤩🤩
Mozhgan Barraghi . 2024-06-29
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Best restaurant, feel like home , very respectable family running business Love their food and service
S Mehmood . 2024-06-28
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Very horrible and rude people. Do not recommend at all
H N . 2024-06-27
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Can't say nothing but spot on enjoyed my father's day feast delicious 😋
Steve Seymour . 2024-06-27
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Please avoid this place guys !very rude people . They would like to pay 30 pounds as service !! This is illegal!
Ethar Fetoh . 2024-06-26
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The worst restaurant in the UK ever . The manager’s wife insults customers if they refuse pay additional service fees. And she is trying to push customer because refuse paying service fee and tell her this fees illegal.
M H . 2024-06-26
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the worst restaurant in Leeds. The staff is soooooo rude. The manager's wife is so rude and she insulted my wife and her friends today when they refused to be charged twice for the same order. She harrased one of my wife's friends and started swearing and bolling them. This is the woooooorst customer service and restaurant in Leeds. Never go there. I DONOT RECOMMEND THIS RESTAURANT.
Mostafa Elsobky . 2024-06-26
MORE AT Google
Every thing is very bad and poor quality and service The owner's wife is very aggressive and not friendly at all I never go to this restaurant again
Rehab Khalil . 2024-06-26
MORE AT Google
A very bad experience , a very bad food not a fresh one .the wife of the manager is very rude I don’t think i will go there again
Olfat hussein . 2024-06-26
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I had a terrible experience at this restaurant. The staff was rude and unhelpful, and the food was average. I WOULD NOT recommend this place to anyone. The manager’s wife harassed one of my friends when she refused to pay additional fees. She was shouting and swearing at us. Every time when we go there they’re trying to over charge us twice for the same staff we order. This is the poorest customer service and management of the staff that I have ever seen in the UK.
Heba M . 2024-06-26
MORE AT TripAdvisor
I had a terrible experience at this restaurant. The staff was rude and unhelpful, and the food was average. I WOULD NOT recommend this place to anyone. The manager’s wife harassed one of my friends when she refused to pay additional fees. She was shouting and swearing at us. Every time when we go there they’re trying to over charge us twice for the same staff we order. This is the poorest customer service and management of the staff that I have ever seen in the UK.
Heba Mohamed . 2024-06-26
MORE AT Google
The customer service was absolutely amazing at this place, the staff were so caring, diligent and offered us amazing customer service. We had the chicken shish and the adana kebab and they were both amazing and tasted amazing. The orange juice we ordered was fresh and I definitely recommend this place for a meal out. The deco in the restaurant were so aesthetic pleasing and sitting outside with a view and morrocan decorations gave it that extra ethnic touch. Another bonus was that we were able to park right outside the restaurant making me extremely accessible with ease.
Amirah Asghar . 2024-06-23
MORE AT Google
My daughter thought this might be a good choice for Father’s Day, as we have only really found a couple of truly good restaurants in Leeds. The initial impression was good, we sat in the annex which had good interiors and heaters if cold. We started with babaganush which was good , garlicky and smoky with bread. I then proceeded to have Adana with chips and salad as I didn’t fancy rice or bulgar. It was really dry as were the chips. My daughter had the chicken wings with chips, which she said were good. Her father had the iskendar which was unlike any we had had before. They had cooked and mixed in the yogurt and chilli sauce instead of layering on top. The sauce was tart and meat extremely dry and the bread forming part of the sauce was stale. He had this with rice which was served in a separate plate. Needless to say we will not be eating here again. As it was Eid I refrained from taking picture in case the other patrons thought I was being rude.
Zi Siddique . 2024-06-16
MORE AT Google
We accidentally found this place while looking for another restaurant. The food is amazing, the service excellent and a welcoming environment. Would recommend you pay it a visit. Alex was very at-tentative as was everyone we will definitely be back. Many thanks to all.
Jackie Osguthorpe . 2024-06-08
MORE AT Google
Lovely Turkish restaurant. Lamb shank was amazing, so tender and juicy. Platter for one is really good value for money. Exceptional customer and food was served really quick. Nice and clean environment, will definitely come back! Oh and Thank you Alex for the tea!
Canaan Ip . 2024-06-08
MORE AT Google
We visited over the Bank Holiday weekend, and found the Restaurant to have a lively relaxed atmosphere, the Food was excellent and we enjoyed all out courses. We will definitely visit again and recommend this Restaurant as a must visit if you are in Leeds and are looking for Authentic Turkish/Arabic cuisine.
Dee Mohammed . 2024-05-28
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Lovely atmosphere, accommodating staff and food an tea was 👌🏽
Online 1hr Ago . 2024-05-27
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I have visited this restaurant several times and the food was delicious. There is only a problem with the shawarma. It was cut into squares and not slices. There must be adjustments to cutting the shawarma professionally.
Abdel Dali . 2024-05-19
MORE AT Google
Great tasting Turkish food very comfy seating and environment very friendly staff couldn’t ask for anything more!
Reece . 2024-05-19
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After hectic day in Leeds withe family we decided to have some food before 1 hr drive back home. Excellent food, beautiful atmosphere, very accommodating restaurant managers, they personally on the floor to check the guests are happy. The food range between middle Eastern food some are freshly home cooked. I would definitely go their again and strongly recommend it.
Kamal Pushdary . 2024-05-15
MORE AT Google
Lovely variety of food with a reasonable price. Really recommend trying the Turkish tea and any of the small snacks such as the hummus! Friendly staff and beautiful decorations.
Chelsea 喬熙 . 2024-05-13
MORE AT Google
Hi Myself Harleen kaur I love this restaurnent . Today i do party in dewan restaurnent with my friends and i really like the food everything is fresh . Staff is very polite. Decorations is real very good . There is lot of option for food veg and non veg both . I would recommend to everyone if to do party or any celebration keep it the first option. Everything is excellent ❤️❤️
Harleen kaur . 2024-05-07
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Food was incredibly disappointing- overcooked meat, chips and bread. Manager was so rude when raised the poor quality of food. Suggested we couldn’t afford to pay for food despite the fact majority of it clearly uneaten. We had eaten here a number of times before without issue. Chef appears to have changed and food standard gone downhill as a result . Absolute dismal customer service. Cutlery and bathroom also in poor condition.
SL . 2024-05-06
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I read a review on this place that the food has progressively gotten worse and couldn’t agree more. Meats, chips and bread were overcooked, only good thing was the pizza. Cutlery was in poor condition, as was the bathroom. When food quality addressed with management, she was rude and refused to offer a discount despite the fact the majority of the food clearly hadn’t been eaten. Customer service is shocking and I was blamed by manager for not raising the issue with the food being over cooked immediately as it was brought out and asking for replacement- by that point we had waited a while for our food and were not prepared to wait for a full platter to be re cooked again. Will not be returning and incredibly disappointed by the experience. When this place opened the food was very good but has significantly gone down hill. I sympathise with the waitresses who have to deal with the manager, they were very lovely and understanding.
SL . 2024-05-06
MORE AT TripAdvisor
I ordered a halloumi pide from Dewan restaurant and let’s just say it was not up to scratch. Comes with no halloumi on practically, just with a few herbs and the bread underneath. Chips were bland and had no taste. Service was also not the best. Would not come again.
Traveler12253019573 . 2024-05-02
MORE AT TripAdvisor
Excellent food and drinks, very good service. Its a bit cold inside.
Nahym Uddin . 2024-04-29
MORE AT Google
Disgusting service. Ordered food online and when it didn’t arrive the restaurant staff said it wasn’t their problem!! Absolutely no respect for customers.
Samantha Smith . 2024-04-27
MORE AT Google
The service provided was exceptionally efficient and amicable. The culinary offerings were of a high standard.
julie karim . 2024-04-15
MORE AT Google
SUBHANALLAH, this place is amazing. I usually go here with friends for tea and dessert and it has never been a let down. The service is amazing. A few times we have turned up just before closing time and they have always been great and letting us stay for tea and not complaining. The staff are very friendly and give a family vibe. The atmosphere is spectacularm its not too loud and its cozy sitting on the traditional turkish benches. Would recommend this place to all.
Motahir media . 2024-04-10
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Delicious food, great value for money and lovely service. Definitely worth to visit!
klaudia z . 2024-03-29
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Very nice food and great atmosphere 👌
Saif Nahar . 2024-03-27
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1 think food to late its take them 50 min !! 2 the bring Rotten beans that smell 🤮 never again 🤐 this way i give 1 star 🌟 and the no happy if u tell them 🙀
Rand Hussien . 2024-03-21
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Real ottoman sheik dinner, marvelous restaurant in Leeds!
Jonatan Milde Barales . 2024-03-14
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Food was good, unfortunately they served everyone but one person. They made her waited 10 minutes after everyone else received their food while her food was ready under the lamp. They add an extra skewer on the plate. My friend was so hungry she started to eat. They charged us for the extra skewer even though it was their mistake. They refused to acknowledge their mistakes.
Marick2009 Marie-Christine . 2024-03-03
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Very good place nice food family restaurant
alipaf2002 . 2024-02-22
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This middle eastern gem was a great experience. There is available parking spaces close to the restaurant and the place itself was not overwhelmingly busy. The manager gave us lentil soup on the house (we were a huge group of people). Our server didn't make a mistake on our big order and the food was great. I recommend the Adana kebab, baklava with ice cream and their orange juice. Music suited the vibe of the interior and complimented the mood. The whole experience really took you to the Middle East.
K S . 2024-02-17
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One of the best restaurants in Leeds
just walking around . 2024-02-11
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Extremely rude staff. Manager is rude horrible impolite man.
N Ekti . 2024-02-09
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Where do I start. The mixed hot starter was pretty underwhelming. The filo rolls were completely empty, thats right hollow, the meat appeared to have sprung out at some point of its production. The best part of the family platter was the lamb chops, as for the rest the meat was dry. The whole thing was sat on a kilo of fries. The rice was basically boiled rice, which you may call aldente, but was undercooked with a crush and I was presented more bread than a bakery. The bit which almost sent me to LGI was the mint and lemon jug; I have been eating turkish food for 3 decades and never have I experienced a drink which could give me an ulcer. Each sip took 5 minutes to recover. It was so sour it may have taken 5 years off my life, when telling the waiter they said they will fix it, it made absaloutely no difference. There are so many things that need addressing in this restaurant, you may guessed there won't be a repeat visit. Its one of those meals you go home from and never trust the fart.
Sohail Razaq . 2024-01-28
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The quality of food is great, the atmosphere is cool but the size of the portion is so small, just a ripoff.
M Shehzad . 2024-01-10
MORE AT Google
Really fab experience, hot, tasty and fresh mixed grill and lovely lentil soup and excellent location with a mosque nearby. Really helpful staff when needed to pray too. Will be coming back excellent meal with family
Nayla Salim . 2023-12-30
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Very friendly staff, very nice environment, perfect food and very suitable prices. One of the best restaurants in Leeds. We read the reviews and wanted to check ourselves. It was really worth it to do so. We later tried to take food out and it was perfect. Highly recommended to visit and try.
Zarok Zarok . 2023-12-30
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It was very cold food, and not good taste, it was like frozen food.
Hearo Mahmod . 2023-12-28
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Nice food clean and great service .
Khalil Abdalrazzak . 2023-12-24
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Awful delivery. Avoid at all costs
Bryn Smith . 2023-12-21
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Ate here last night and the owner/manager welcomed us although there was 40 min to closing time and his staff were understandably eager to end their shift after a long and hard days work. He was very polite and explained to us the various dishes they had left on the menue. I believe he also went out of his way to make fresh bread for us. The food was very tasty and filling. The atmosphere and seating area was warm and inviting. His service to us was what stood out to us the most and it made dining there not only enjoyable but dare I say made the food tastier than it already did too. We weren't that hungry to begin with since we thought we could get some mankish, something light and quick, but instead we feasted on lamb shank and biryani. His kind and generous hospitality played a role in opening up out apetitie I can assure you. Would definitely visit again. Thank you sir for your kind welcome and exceptional service.
J S . 2023-12-02
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We’ve been coming here for years, and the food and hygiene standards have been getting progressively worse. On this occasion we ordered a beytin serma and iskender. The flavours were good but the meats were over cooked. Portion sizes are large and the food is well worth the money. However it did take nearly an hour getting our food out.
S H . 2023-11-26
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Amazing place and delicious food. Thank you. I had a great time🙏🏻🙏🏻
Najwa. Ahmad . 2023-11-17
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After Friday prayer at the local Leeds Grand Mosque, my friend and I visited Dewan Restaurant. As we only ever walked past weekly, we were surprised to see how spacious the interior was, with an outside 'courtyard', an inner restaurant space, and the central area. The restaurant resembles a Middle Eastern majlis and offers a very relaxed ambience. We decided to order kunafa and a pot of Arabic tea to share whilst waiting for other friends. The kunafa took a while, but it was well-made and authentic. After our other guests had arrived, we ordered an extensive range of dishes (mezze platter, lahmacun, a grill platter, kofta and lamb soup). Everything was served as it was being cooked and was made to perfection. We didn't realise the time and stayed much longer than anticipated! Thank you to the chefs and servers who accommodated for a pleasant stay at Dewan Restaurant.
Aiysha . 2023-11-13
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Lovely place to go out to eat with friends - portion sizes were more than generous and we ended up with plenty of leftovers to take home. The food is incredibly well priced, flavoursome and filling. All staff were very friendly and you really get a homely vibe there - will definitely be coming back again :) thank you
Sahar T . 2023-11-03
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Great place to eat. Lovely service, large portions, good atmos, quality meats :)
Michael Coldwell . 2023-10-31
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The atmosphere was really nice.What a experience! This is my third time going,i came with my young brother and he also loved it.The food was delicious and drinkssssssss a real fantasy😍. I really recommend this restaurant,even if it is just for one time,everybody needs to try it
Tina Maye . 2023-10-28
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From start to finish, the orders were incorrect the service was slow. The pictures on the menu do not match. The place wasn't busy so there was no excuse. Waitress forgetting orders
Tash papa . 2023-10-17
MORE AT TripAdvisor
Their pizzas were not good and glasses of tea were too dirty
Hasan omar . 2023-10-12
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Lovely middle eastern restaurant with delicious food. I recommend if you are into Arab cuisine.
Ahmed Mhana . 2023-10-07
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Lucky is very good she served very fast
Karman Gaba . 2023-10-06
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Best in leeds for Turkish food and more
Maha s . 2023-10-04
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We was been there actually the staffs very good and very friendly but the foods very very bad not good taste
Pesheen Salah . 2023-09-11
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Such an underrated spot! My family and I came here for lunch and had a feast for an extremely reasonable price. Service was fantastic and quick, food tasted delicious and the ambiance was great. Must try if you want good value for money and family / child friendly service!
Nagham Ghonaim . 2023-09-09
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Nice food great service in beautiful surroundings
Nadeem Malik . 2023-09-02
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Very bad experience, waiters not interested at all about her job, me and my friend order start and main and we got both in same time , also we order tea , but never came , we had to ask again and they send it to different table , and took the tea from that table and give it to us, plates not been taken away after we finish . Bad experience, food wasn’t great. I suggest the manager to give a proper training for the waitress. Definitely we not coming back
Petronela Cocii . 2023-08-15
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Very expensive food order one chiken platter 35£ 2 kebab 6 small wings 2 other pieces with boiled rice one small Piza margarita 9£ tea also expensive Kindly reduced price I know living cost high but ur charging dollars prices we live in Leeds not London
muhammad idrees . 2023-08-11
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I will come again, tasty food and amazing service
Omar Elsalakawy . 2023-08-03
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I have been to this restaurant once. Wasn’t really good experience with syrian res. The food wasn’t fresh and so expensive compared to the quality. The taboula was yak so we told them to cancel it. The turkish coffee was horrible. The place in general is nice and decorated but extremely hot in 18 temp. No AC run around the balcony area. Wouldn’t recommend it for food.
Kefah Abdu . 2023-07-29
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It was really bad experience. We ordered starters and meals, the waiter brought the starters after the meals🥲. The salad was bad and not fresh, the Humus really not tasty! Nothing was good. The waiters were not trained or qualified to work at restaurant. They were unwell to explain the menu!! And the hospitality basic principles are not provided. Moreover, its so expensive !! Don’t order turkish coffee there, it was so disgusting, and the Baqlawa with ice-cream is awful.
randa mudalalla . 2023-07-29
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Overall food was ok but the waitress in a white shirt was very rude as when we asked for tap water she gave us an attitude, never comming back....poor service!
Rajwinder Singh . 2023-07-27
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مطعم ممتاز أنصح به للجلسات العائلية او الشبابية ويقدم وجبات عربية مختلفة
AHMED ALHARTHI . 2023-07-24
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Nice place, friendly staff just sometimes order toke time because the place is busy which is understandable
Faiza Ghanay . 2023-07-22
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The food is absolutely amazing! We eat every other week. The only issue, if I can call it like that, is the personnel, they change a lot and some of them don’t seem to know what to do, but other than that I highly recommend this place if you like this type of food.
Andrea Sz. . 2023-07-22
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Manager is very rude because we just order tea and just asked for tap water but she gave me paid water and we declined that and she said that if you order food than you get free tap water and she is very rude to us not come again at this fuking place
Avi Patel . 2023-07-12
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Plenty of food but a bit cramped
Michael Rein . 2023-07-10
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Fine dining. The flavour of the wooden spoons makes you forget about the real quality of the food.
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We went for my son's 10th birthday, absolutely beautiful food and service. Thankyou for making his night with Turkish dancing at the end.
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I would rate zero £30.50 for three meals with a sprinkle of food, disgusting trying to get money out of people and only because we’ve been on a night out should be ashamed of your selves, only taking cash for tax and VAT benefits
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Good unpretentious Greek / Mediterranean food. Nice people, good food, cold beer. Some of the translations are a little dubious, so beware. I had "Chicken on the bonnet" - Smell chokers have a lot to answer for!