Delfino Lounge in Poole

Good food and drink at reasonable prices

Chose this venue as it was advertised as "dog friendly". Better description would be "dog tolerant", wouldn't recommend and won't return. Other Lounge restaurants much more welcoming to dog owners and their pups.

Great meal and service by snowy was absolutely excellent:)

Lovely spot of lunch service was amazing 👏

Thr all day breakfast is excellent, and i would rate it a 4* bit the other meal we ordered was absolutely terrible, the tuna melt. Overall the long wait time, and standard of the tuna melt bought the overall ratings down dramatically. Would recommend the brekkie though, so swings and roundabouts!

Food was nice and service was fairly quick at a peak time, but drinks were a little disappointing, especially considering the prices - we ordered some cocktails and they tasted as though they were missing ingredients.

Nice chain.. service ok .. just had a coffee but place looked clean

Good food and very nice people serving

All over it wad great but only down side is when it gets busy it gets really busy.

We really like the 'lounge' group of venues - this was our first visit to the one in Poole. It was OK but not up to the usual standard. Everything seemed sticky (table, floors, chairs) and abit dirty. The food was fine but not to the usual lounge standard - my poached eggs had shell in them and looked stringy like when I try to make myself. It wasn't awful - if it was the only place open I would eat here but I'd rather drive to a Lounge in Winton, Southbourne or Westbourne where I know the food and cleanliness is better.

Little slow with service & food wasn't very busy, but good atmosphere

Found Delfino lounge by chance. Was searching everywhere for a place to eat with my daughter who has celiac disease. Decided to go in here and was greeted by friendly staff who seated us and gave us a total gluten free menu. So much choice that would suit everyone's taste. Food was amazing, fast service and value for money. Would definitely recommend.

Brilliant customer service and amazing food, 10 out of 10 would definitely recommend and come back again

We had breakfast here on a sunny morning, so were able to sit outside and enjoy the summer. A good variety of breakfast menu. I had poached eggs served with spinach and mushrooms and others had poached eggs with bacon. Another had a bacon sandwich. They'd asked for crispy bacon and that is how it came. A haunt frequented by families and also a number of groups meeting in the upstairs area

Great food and great service as per usual. Stormy was very helpful and accommodating.

Great atmosphere, lovely staff & amazing food!

An absolute gem. Looked for a family friendly restaurant and found this place. 100% would go again.

Male staff , rude and obnoxious. Expensive if you want a drink or food literally chose anywhere else x

All round fabulous let down only by miserable location; but then it’s hard to make a litter strewn shopping centre look good on a Sunday evening. Full marks Lounge; Poole? Must try harder.

Another fab lounge. Never had a bad experience here... lovely tapas and super reasonable price. Can't go wrong with any of the lounges really!

Great food and great staff. Dan was fab. Funny, personable and efficient!

Disappointing. One drink didn't arrive until after we reminded the staff. The adult all day breakfast had the same ingredients as the child portion but cost three pounds more - no mushrooms and just one hash brown. We've eaten at several other Lounges. I hope this was just a bad day and not the norm for the Delfino.

Such a lovely place to go for breakfast or lunch. Friendly welcoming staff, and they have many gluten free and vegan options 😃

Love coming here with my family. Staff very friendly and the place is always clean, tidy and has a very friendly atmosphere 🙂

Nice food, good variety of drinks and friendly staff.

We didn't eat today, but have done previously and it's always been great. The price point od pretty high and truly, the location doesn't match the cost at over £6 a pint.

I love Delfino lounge. As someone who's gluten- and lacto-free, they always have something I can eat, whether it's breakfast, lunch, or dinner. The staff are great: friendly and very accommodating. They also make some wickedly fantastic cocktails. Highly recommend their signature cocktail - the Cherry Bakewell.

I went upstairs at a quiet time to use the toilet. I did not "Wait to be seated". Roxy Music: "Love is the Drug" playing. Not my favourite tune, but one I have always liked. What knocked me out were the pictures. Individually, you could argue that they were in bad taste. I remember one from the Eighties. But overall, the effect was magnificent. They are hung close together in an old fashioned way. Almost as if they have so many, they don't know what to do with them. I sat in a lovely sofa with fantastic cushions, next to a table and two comfortable chairs I was able to observe a family I ordered via the app and my table number - a coffee. Falkland Square: I was originally attracted by the Royal Navy/Marines War Memorial, 2023. I don't necessarily like this side of life, but I am interested in history. And when push comes to shove, I do hope our boys can do their stuff.

Great atmosphere. Family friendly and excellent food.

Me and my boyfriend visited The Delfino lounge on the 25th of July at 3.30, we orders a twisted club sandwhich with no tomato, and white bread along with fries and a smashed avocado bunch with no chilli and corriander. in which the food arrived they said when ordering they ran out of ciabbata which is understandable so we were okay with it, however when the food arrived it came normal the smashed avocado brunch with chilli and corriander, and the twisted club sandwhich came with tomato and brown bread, the fries were not given at the time we waited about 5 min and my boyfriend had to go to the till to ask where the fries were and they forgot to put it through the till. my boyfriend didn't make any comments on his food as he didn't want to cause extra hassle. when the food came second time round the boy giving us the food just handed it over and didn't give us forks and knives the first time round when my boyfriend got his food with the forgotten chips, about 3 min later after getting my food the chips arrived, in which they were the only good thing about our meal. the avocado brunch was in appauling state, with the egg undercooked as you could see the flem and the avocado was not smashed it was given in chunks, i have had this exact meal in other lounges and everything was given to a high standard whereas here it was appauling. it did not feel nice to even sit here and enjoy our food as everything felt rushed.

The menu lied. I ordered pancakes with "maple syrup," and they served up some spongy pancakes with a cheap, weak, citrusy concoction that had clearly never touched a maple tree. As a Canadian, I take personal umbrage at the fraud. Yuk!

It's up and running and very busy with holiday makers. There all over the country now. French Vanila cooler, very tasty. Everywhere is better in the summer.

Amazing experience here, so much so we came back another 2 times in the same week! Amazing food for breakfast and great drinks as always!

Fast, affordable and convenient. It was a great place to stop for a bite to eat.

I often go to Delfino Lounge in Poole for a cheeky breakfast or lunchtime salad. Staff are friendly, food is great!

The staff here are very friendly. I find the prices a bit high and the menu a bit limited. It is licensed so good for an evening meal. They have WiFi which wil recognise your device after the first time. This is really great. A licensed cafe which serves hot food too. Their coffee is terrible in my opinion, but there you go. I notice Dorset Chat Club meets here on a Wednesday morning. There is a group for widows once a month upstairs.

Always like coming here, the food, the service and they like dogs

Nice place and suitable for families

Food over cooked and service slow

We had lovely cocktails, created just for us by the very knowledgeable bar manager.

Had a lovely brunch here! You can book online at your table which makes life easy. Great food, great service even when very busy 😀

Food was medicore, but the restaurant needs an uplift. Looking very tired

We visited Delphino Lounge in Poole today. Walking up to the front door we commented on how dirty the front outside area was, full of litter on the ground. We waited a good while at the door for someone to welcome us in to get seats and menus.They we're pleasant and helpful. We sat upstairs and I said goodbye to my daughter who was going to a different shop while I planned on having some food/ a drink with my dog. As soon we I sat down the dog grabbed a meat bone and a sausage that had been left on the floor by our table ( together with old receipts and paper. This is a worry for us as our dog has a medical problem controlled by prescription diet..now he will quite possibly be ill. On leaving I saw so much more food/ rubbish on the floors and tables. It was FILTHY!

Good atmoshphere, and good catch up with friends

The food is great, I recommend it

Went for breakfast today, have been before so we know it's good. I like ordering by scanning the q code. The only fault is having to decide on adding a tip to the bill whilst paying. I prefer to see what the service is like so i didn't leave one today.

Had an impromptu lunch, used the online ordering with QR code. All very efficient and easy. And food very nice.

Excellent range of food and drinks. Loved my tapas and peach colada. Lovely atmosphere - relaxed and friendly.

Just wow! Food was second to none, great service, will definitely come back!

Great food and service in a relaxed environment

Love this place I had a bacon and avocado salad bowl and it did not disappoint. Service was good and fast.

Great food, lovely atmosphere and all the staff have been super friendly and helpful! It’s a little on the pricey side but you 100% get what you pay for!

Food and drink is always really good here, staff are really nice too

Lovely selection of pastries and nice coffee

Just love this place,gotta keep coming back,the food is always spectacular and tasty and looks good. Forgot to take fotos this time but the bacon and mushroom cream soup was so yummy should have had seconds!!

Great place for food that is affordable & delicious with a great vibe to the place

I am genuinely sorry to leave this review, it doesn't show Delphino as it should. I like Delphino because the staff are usually lovely. Yesterday wasn't that good. I'm a Carer and I go in for a break during the quieter times when I finish work. I'm always polite, yesterday the woman serving from late afternoon, (previous young lady was lovely) I left at 5.30 pm, had forgotten what hospitaly means. She was rude and dismissive. And just generally unpleasant.

Great atmosphere & excellent service! Food good quality. This company clearly understand allergies & intolerances. They ask about any issues on entering, before ordering and will issue you with your own menu, clearly stating and showing any possible offending ingredients. Too marks! Everywhere should be like this by law. This saves upsets and above all else saves trips to hospital, use if Epi pens, medication and above all else LIVES! Well done and thank you kindly for considering people such as myself. I no longer feel an alien. You have saved time and effort & provided a peace of mind. Highly recommend you and your amazing team 👍😍 I've been in all of your branches in the South & South East & you are outstanding.

Only stopped for a coffee break.

Never been in there, but seems always busy. People tell me food and beer good

Clean and great service. Good atmosphere. Portion size for food a little lean, not suitable for lunch, more a large snack. 40% - 50% higher bill than a generic pub / restaurant. Not easy to navigate with a pushchair.

Very nice and cozy authentic tea house, delicious food and very friendly staff 👍

Had quite a long till wait to order food and was a little disappointed when it arrived, for the price not as good portion or presentation as expected, it tasted good though. My daughter had a kids meal which was nice, again a little more expensive than I'd expected. We loved the games and the chilled ambience

A dog friendly breakfast with a gluten free/vegan menu available, good food (part of the lounges/cosy club chain, so strict allergen controls in place

Went in for a drink, friendly staff and nice environment. We will be back

Last Thursday we decided to try this place out for brekkie. Apart from waiting about 40mins for 2 poached eggs and salmon on a muffin and three little tapas choices, my poached arrived 'stone cold'. I called the guy over and told him of the issue, and he said, "There was only 3 staff in the kitchen today" Then i noticed, while i was waiting, the staff were using the same stairs to carry and serve food and drink up and down the same that the customers were using. At one time, three women were carrying a buggie up them with a kiddie still in it. Ridiculously dangerous. The toilets were absolutely filthy and all wet over the floor, which suggests they are obviously not periodically checked. Tables were sticky also. I was offered my refund back for my breakfast, as i couldn't wait any longer for something else. So in all, a very disappointing experience and wouldn't visit again. You obviously need more staff, and a better, safer method of getting food from your kitchen to customer's tables.

Orange machine 5* Food always good, for a classy spoons, recommend for groups as long as you're early. Always closes early, 10pm door was locked, maybe need to update hours.

Good food eventually after ordering via their incredibly slow pathetic app

So much more than breakfast, excellent in every way.

I’ve been to a few of these lounges and I rate them for what they are, an easy bit of lunch in the middle of a day out. I’ll always go for the buttermilk chicken, but it’s really the tomato shaped ketchup bottles that bring me there, bloody love them. It’s a super casual place, like the rest of the lounges I’ve been to, the walls are stacked with lovely paintings, I do think the interior is something that they do really well, always a nice atmosphere. I couldn’t comment on the service, because there isn’t any. You walk in, are told to sit where you like and to order through the app, someone brings you your food, and that’s about all the interaction you’ll be getting. If you want water, you go and fill it up yourself from a big keg. For some people I can imagine this is a simple dream, however my preference would be to have a bit more of a personal experience. I think these QR code systems were perfect for lockdown, and still work well for busy places, and I suppose you can call this place busy, but yeah service is just a little touch that I enjoy when I go out to eat. The food has never let me down; hence why I keep coming back. It’s nothing extravagant, but nothing short of a standard tasty meal. Prices are a little hefty, especially the drinks (£3.90 for a small bottle of coke) so I went with the self serviced water. My glass was a little dirty actually but nothing worth throwing a fit about. Just a classic bit of chowder at Delfino Lounge!

Excellent breakfast and service

Great place to come, with it's boho atmosphere. Food is good, I recommend the halluomi burger and the tapas! The only downside to EVERY lounge is, that they only ever have one person serving behind the bar. It doesn't matter if it's dead or heaving, so it can take a while to get served. Other than that, polite staff, good atmosphere and good food.

Didn't eat but food did look good, decent place

Despite them being very busy, the staff were cheery, pleasant, attentive and efficient. The food was quicker than expected and was very tasty. Chicken, bacon and avacado burger was delicious. Great value for money.

Very clean and attentive staff.

Great food, quick and friendly service. Reasonably priced. Very nice iced latte. Couldn't fault it! Except the pancakes were not available....!

We visited yesterday and vowed never to return. A panini seemed to have been fried , was greasy and like no other panini (panino in fact) ever eaten before. A flatbread topped with harissa chicken and chorizo....the bread was so tough it was more like leather to cut. I could not detect harissa and the sausage on top I could not identify as chorizo. The topping had a sweet flavour to it. The whole thing was unpleasant. Although hungry, both of us could not finish the meal and left to share a muffin from elsewhere to take away the aftertaste. The service was chaotic but friendly and we waited a long time for this disappointing meal to be served.

Fantastic restaurant! Ended up coming back 3 times, twice for dinner and once for breakfast! Great good and service every time

Lovely place to have lunch at the RNLI college

Top grub, pleasantly surprised. Will be going there again. Couldn't fault any of it. Food came quickly snd staff were very polite.

Good place to visit to eat or socialise over coffee 😌 Delphinos has a relaxed atmosphere with retro vibes . Lovely to see they are dog friendly too 😊

Waited 10 mins at till to order coddle and coke staff just talking to each other told 45 min wait for food had to clean own table to sit down

The food never disapoints at this place and always comes with efficient service too! Very convenient to order with the app by the table QR code, leaving the staff free to deliver your order without delays.

Awful place, service! What service? My husband and I went for breakfast we were told to use the app on our phones to order but when we finally managed to download it, the breakfast was unavailable!!! We went to the bar to see if it was an error on the system and the barman told us that they had run out of bacon!. Unbelievable, so just add an extra sausage or use your initiative and send a staff member to sainsbury and buy some its a 3 minute walk away. The tables were dirty, the service is non existent and no atmosphere what so ever. Also try putting the heating on as it's freezing. In answer to your response it was Friday 16th February, my husbands birthday. We came into your cafe bar at approx 10am before catching the train to Southampton to see a show. It was definitely Delfino lounge and you definately had run out of bacon and therefore the breakfast had been taken taken off. Instead of trying to discredit a customer, I suggest you do the right thing and apologise for the atrocious service and terrible response. Own your problems and address them.

I do not know of this or where it is.

Very different, relaxed atmosphere. Games and books available and colouring for the kids while you wait. Order at the table (or sofa). Amazing food and service every time.

Very goo d service felt really wellcomed . Very good with children .food great xx

Slightly over priced for average food

I had a lovely time. No faults at all.

Large colourful cafe with a range of seating. Fairly expensive but good quality food, our breakfast was served quickly and staff were friendly

Not a good experience, often visit this lounge and up until now very happy. The staff are great. Unfortunately we were shocked at the state of the ladies toilets, they were disgusting and not how they used to be, it’s not pleasant or acceptable in any way. Just awful. Cannot visit again as it was so bad

Went on a Sunday evening, lovely quiet and relaxing meal.

Nice food good service, recommend. Dog friendly too which is a bonus. Went for a late lunch on a Friday and although it was fairly busy there was still plenty on tables to sit at. All the staff were super nice and service was good.

First time in the Lounge and will be going back. Outstanding in every way.

Excellent food, brutally good flavors... kind staff.

We have popped in to grab a brunch, and firstly we were "welcomed" by a girl that looked half asleep and strugling to appear awake, I mean she was blinking so slow it was hard not to questions if she is falling asleep or is on something.... Then, when we then asked for a table for 2, we were informed to find our own table scan, QR code, and order via app...so pointless to que really.... We found that whole interaction was a waste of everyone's time as we could have done that without this strange exchange and the staff time could have been so much better utalised by cleaning the empty tables. There were plenty of empty seats but very few cleared tables, so we had to sit on a table for 8 as it was the only clear table that you could eat your food from. I was disappointed as we have been here previously and there were no issues....

Very busy but still delivered excellent food and friendly service. Very popular. Excellent service for both kids and canine visitors.

Good solid place for reasonable food at good prices.

Been to three Lounges now, all have the same great food, polite helpful staff, and great atmosphere.

Great selection of beers and good is great