Based on 21 opinions finded in 1 websites
Based on 21 opinions finded in 1 websites
Nº 727 in 857 in Aberdeen City
Opinions
Solo el boleto para un café relajante. Ocupado pero eficiente y sin quejas. Disfrutamos de los bonitos asientos y el personal amable.
George . 2020-03-04
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Fui a almorzar el sábado 30 de noviembre y almorcé en Navidad. Fue muy aceptable. Había una gran Turquía que estaba recién preparada, con los acompañamientos habituales y a un precio razonable. Leí sobre un servicio deficiente en las publicaciones, pero no puedo decir que haya experimentado eso. Siempre encontré al personal eficiente y amable.
Peter M . 2019-12-01
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Durante una juerga de compras nos detuvimos aquí para un almuerzo ligero. El servicio estaba bien, mucho espacio, todo estaba limpio y ordenado. Mi panini era muy sabroso (4.40) y caliente, mi leche era barata (85 p) en comparación con la mayoría de los restaurantes. Otros miembros de nuestra familia disfrutaron su papa de res (5.30) y café con leche (2.35). Tuvimos un descanso relajante y agradable.
Sco . 2019-11-18
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Cada vez que he estado aquí, el servicio fue horrible y el personal muy grosero. ! ! ¡Definitivamente no lo recomiendo!
Daniel . 2019-11-15
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Popped in to Debenams restaurant for breakfast and was pleasantly surprised. Only £5 for 6 Items including toast. £6 gets you 8 items. Food was fine as was the large latte to wash it down with We found the service to be fine.
Robert R . 2019-03-11
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Went there for a “quick” breakfast yesterday. The service was atrocious. We ended up leaving the food as we had no time to eat it. When I said to the lady serving the breakfasts I was in a hurry (I had been waiting 10 minutes despite being no one in front of me), she said “yes I am in a hurry too, and I am actually only covering”! When I eventually got served the food there was another wait just to get served one cup of coffee. No thank you or any communication from the coffee server. As I reached the till the “I am only actually covering” person can right up to my face and said “sorry about your wait” in a tone I didn’t care for. It was totally fake and I didn’t appreciate the invasion of my personal space. I will never eat there again.
Anne B . 2018-04-15
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when you go to any food hall you have wait for your meal i must said the fish and chip will worth the wait come nice and hot and could not find any thing wrong the staff very friendly
Neil J H . 2017-10-19
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Ordered 2 baked potatoes with tuna mayonnaise and guacamole. Unfortunately both were slightly hard on the outsides and one was rock hard almost all the way through. This was a shame as the filling was very tasty. Obviously, they had not been in the oven long enough. The young man who served us had just taken the first two he came across in the oven, and these were probably the last 2 to be put in the oven. Staff should be trained to realise the above point.
Nan2272252117 . 2017-10-08
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Young lady serving at the hot breakfast counter was very helpful and efficient. She later asked if everything was ok as she passed our table.when another lady cleared our table of plates,.she asked if we'd like more hot water to top up our teapot.both members of staff were lovely.well done!!! Food was as you would expect from this type of place.
bluelou60 . 2017-04-18
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Ate lunch here today. We both ordered baked potatoes. The waitress came and told us there was some delay to one of the orders, which was very nice of her. The baked potatoes were fine and it was very nice to see that there was a jug of tap water and slices of lemon on view, which were free of charge. The service was quick, efficient and friendly. Now for the downside we visited the toilets, the one I chose would not flush and the one my daughter chose had no lock on the door come on Debenhams get the toilets fixed.
Nan2272252117 . 2017-03-08
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Just been to debenhams for our coffee and usual 3 items in a bun breakfast to be told they don't do the buns any more only baguettes. There was 7 of us in our party and we all wanted the buns. Won't be back
ruth196497 . 2017-02-18
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Nice option for when you need to rest your weary legs from a few hours shopping - the tea is very good and there's a decent choice of hot meals and home bakes etc. Quick service, some things I've had are hit and miss (wouldn't recommend chicken flatbread - more like cabbage in a flatbread) but can vouch for the soups and scones as worth a try.
Lindsay0208 . 2017-02-17
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While shopping we went here for lunch . Decent choice for a small restaurant. Service was good . The coffee and fancies were good . Very good value for money . Staff were very friendly
reloader22 . 2017-01-09
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This is the 3rd or 4th time I'm been here for breakfast in the last year and they never have a full offering of food ready. The parts of the breakfast that are ready are plated up and left to get cold while they wait on some random item to eventually appear from the kitchen. It's hot or miss whether you get given a number so if you don't, it's luck whether they can find you in the seating area when the food does eventually appear. Staff seem untrained and although there appear to be heaps of them dealing with the breakfast counter, still nothing happens.
957martind . 2016-11-20
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So I'm starting my Christmas shopping early and decided to go here for my fragrance shopping and I'm always not disappointed here as there's always a wide range to choose from .... It is sometimes that little bit more expensive but it's worth it when you get the correct product and gift wrapping for free :) I also shop For my make up here at the urban decay counter and I love it , I have a Debenhams rewards card and I shop here to rake up the points so when it comes to Christmas I have a good money's worth of points to shop and my items are free :)) amazing place
Rebecca-Duncs . 2016-10-03
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Really poor customer service for the second time using your click and collect service at Aberdeen Trinity Centre store today. (15th September 2016) Long wait, no apology, no hello, goodbye, or thank you. I felt like a complete inconvience to your staff. Having worked years...
sophienw124 . 2016-09-27
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Regularly meet friends for coffee at this restaurant and the service and quality of the food is quite variable. A cup of coffee and a scone with butter & jam costs £4.50.
MLW28 . 2016-09-25
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Their breakfast is good value. They have nice, fresh sandwiches and good hot food at lunchtime. Their drinks are good but I do find the cakes to be a bit overpriced for mass produced products. It is a good place to grab a quick lunch.
Hazel C . 2016-07-19
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Popped into grab a bite to eat and very disappointing - panini pretty tasteless due to lack of filling, think they had been microwaved rather than heated in proper machine. Plenty staff going around but very disorganised and que shocking as was service - won't...
malcolmh730 . 2016-06-11
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I've been to the Debenham's restaurant several times over the last few weeks on a Saturday. The food is tasty and has the benefits of a kids chair and microwave available for my toddler son to sit down and eat his meal. The service could...
DaveC2003 . 2016-03-29
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Arrived around 1215pm on a Saturday, and there was only one person in the queue for hot food, so thought 'Great!', timed our visit well. How wrong could we be. Despite there only being one person in front of us, we waited 5 minutes to...
A S . 2015-09-29
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Food was lukewarm. Didn't seem like it had been made recently. Need better cheese on the chips than the artificial rubbish they put on.
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I bought a medium chai latte. Asked for it to be topped up with hot water, the really rude girl told me I'd bought a medium not a large so I wan entitled. I said but it's only a little water I'm asking for. She rolled her eyes and walked away.
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Esto no es un bistro. Este es un restaurante de hotel completamente desalmado. Estábamos comiendo solos en un momento, un sábado por la noche. Las sillas están tan mal diseñadas que no pude mover las mías más cerca de la mesa. La porción de paté de hígado de pollo fue muy generosa, pero solo había 5 mini tortas de avena. Eso necesita repensarse. Elegí la sopa y pregunté si podría ser vegetariana porque el menú decía que hay opciones vegetarianas, veganas y sin gluten disponibles. Me dijeron que en realidad no estaban disponibles. Vale la pena intentarlo, supongo. . . El rebozado del pescado era marrón oscuro y duro, lo que sugiere una cocción excesiva o aceite que necesitaba ser cambiado. Los guisantes blandos eran guisantes enteros. Las papas fritas estaban bastante oscuras y solo se mezclaban por dentro. Eran REALMENTE malos. Ese plato no debería haber salido de la cocina. Mi compañero estaba tan decepcionado que el chef lo consideró aceptable que no podía molestarse en quejarse. La cantidad de comida que queda en su plato al final de nuestra comida debería haber dado una pista. . . Mi plato de espagueti con crema y muy pocos hongos estaba bien. El camarero fue atento y agradable. Si, al participar en el esquema de Itison, el equipo de administración espera atraer a los comensales y alentarlos a regresar, realmente necesitan mejorar su juego. Esa no fue una experiencia culinaria agradable. Lejos de ahi.
395 Opinions
Cold food not enough staff The staff making the coffees had to go to the till while other customers food went cold . The staff were amazing . Worked hard but too much work for them with the amount of customers there was . We did not eat or return the cold food because of the queues . I went a couple of weeks ago and same issue . I thought it may have been a one off but obviously not .