Cutter & Squidge in City of London, Westminster

This is my first review on tripadvisor, and well needed as the service is atrocious. I ordered a birthday cake 2 weeks ago, choosing a delivery slot of 8-12. While on the school run, I receive a 15min warning that the delivery will be attempted. We of course cannot make our way back so quickly and end up missing the driver. Now I have paid for the cake and have a zoom birthday planned, but no cake. Thank you Cutter and Squidge for ruining my husband’s birthday. DO NOT ORDER!