Costa Coffee in Renfrewshire

Came in here to find a table before ordering and not even 10 seconds after sitting down I hadn’t even removed my bag I was asked are you ordering anything you can’t sit there if you aren’t by a very rude member of staff, I informed that I did intend to buy something I just had to rest due to my disability and wanted to look at the menus online before ordering , just to be told no you can’t sit there then you have to order So I decided to not bother and likely won’t ever purchase anything here again due to the service I received . To make matters worse the shop was not overly busy i had not taken the last seat there were other still empty tables!

Went into braehead Costa late afternoon on 24/04/24. 2 members of staff on shift and their customer service was outstanding! A real asset to your company and deserve a good bonus

Very rude costa location , came in on November 30 and was immedantly kicked out for trying to redeem my brothers birthday reward for him since he was busy and it was going to expire that day

Some of the festive hot chocolate had run out which was disappointing but otherwise good

Well looked after by David, Lewis and Ophelie during our visit. All are great ambassadors for the company. So friendly and attentive too. Will be back for sure.

Never have I ever seen so many staff not happy at their work, not a great look for a customer focused business

Service way to slow,need more staff at weekends,2pm and very little choice of pastries/scones etc,this is a huge chain,keep more fresh stock

Politeness from staff and plenty of seating

Quick snack and a coffee, everything as expected

I loved the thing I had purchased and it was fabulous taste.. 😋😋

Expensive half cup coffee half foam, poor cakes on offer and expensive, won't go back

Lovely place for a catch up with friends!

Ok for a quick coffee and cake, nothing more to add.

Fantastic service, great coffee, but the gluten free menu isn't very good.

Plenty of seating and great service.

Service was poor, toasties where a little raw and tea didn't go too well

Always cold Near ice rink Terrible atmosphere plonked in middle of centre .

Even though it was really busy, the service was good, so was th food

Delicious food, especially the soup and steak sandwich

Costa breahead is dirty and flies were on the cakes had to leave the store and I ended up in Nero coffee shop

The usual great service and coffee.

Good service and friendly staff

We bought 4 items to eat but we were not provided more then 3 ketchup even after asking. Pretty rude and awful experiance. When we called manager, manager did not attend us even after calling multiple times. Worst experiance ever.

Prima koffie maar de tafels en stoelen waren niet schoon, zaten in de middag vol met koffie en etensresten.

Was in today, place was filthy.no napkins, metal forks, tables cluttered. Place should be shut down.

Great, friendly staff but there was a bit of a wait in the queue (which was the same for all the cafes and restaurants here on this Sunday lunchtime.

Very busy didn't want to wait 40 mins for coffee seemed very slow service

This shop is always colder than most other Costa shops which is detracting.

Was just about to buy myself and my partner a coffee while out shopping with my little one . Never even got near a til , was looking at the menu as the server behind the til points and mimics my partner pushing my daughter in the trolley then whispers to another member of staff. My daughter is five and may look to old to be pushed in a trolley however she is disabled and for her own safety is usually in a special buggy unfortunately we had taken a different car and forgotten to transfer the buggy hence why my daughter was in a trolley. Is this really acceptable in this day and age? I have no idea what his problem was but he certainly knew he was in the wrong when I let him know why we were leaving his face said it all yet never offered an apology. This person serving was mid 20s and bald. A full grown man mocking others is not big or attractive, I think some customers service training or new staff would be a shout.

Always makes me miss my working costa days, this is one of my faves! Always super busy, coffee machine is non stop here so the atmosphere is just as you'd imagine. Bring back the alpro milks please!

Wasn't the best to be honest. They didn't have ingredients to make half the drinks advertised, I ended up with oat milk latte which was both tepid and pretty tasteless. A disappointing visit. Don't think I will be visiting this branch again

Took a while to get served but wasn't busy and plenty of seating

Nice coffee and good selection of cakes

Got served the wrong size of coffee. The tables weren't getting cleared & cleaned enough.

Relatively quick service... Good food and coffee

Slow service and too many people taking the seats BEFORE ordering

This is the most unpleasant shopping experience. The service attitude is very unprofessional. The taste of the product is much lighter than the one I bought at its costa coffee before.

Relatively quiet when we visited. Some seats a bit stained with spillages - had to swap them out. Coffee and food great as always.

A good place for a wide variety of hot drinks and sweet treats. Comfortable seating.

Very enjoyable. Coffee was lovely as we're staff

There's nothing more embarrassing than having to use your social mask in the loo because they can't be bothered to do their job first thing on a morning.

Always like to visit a Costa if out at lunchtime. Wanted to see the M&S food offerings. Likely they weren't that busy and was able to see that they now have a better selection with the addition of M&S food. I think that the tie up with M&S can only be good for customers. Staff were great and kept cleaning the tables after customers had left. Good option if you want some think light.

Relaxed atmosphere and great coffee.

Usual run of the mill coffee shop

I enjoyed a short break from shopping to have a quick hot chocolate, which was just what I needed

Love the fact the staff get to know people and what they like

It has several varieties of chairs.

Good service and plenty seating

Nice coffee (expected) & great cakes especially the Cinnamon Brioche Bun ....highly recommended. Staff 90% great - lady behind the till was tricky to get ordering info out of tho 🤣

Awful coffee and extremely rude member of staff. I ordered via the app and then like the app instructs proceeded to the drink preparation area. When i got there i was rudely told you will have to wait!! Then i was told not asked to wait at the side, due to COVID, this from someone not wearing a mask properly!!!!! Coffee was disgusting, i definitely will not use this Costa again

Loved the hot chocolate with cream and marshmallows but stop being so miserable with the marshmallows

Enjoyed my coffee stop, today as always at Braehead super service.

Enjoyed the experience and the toasty was devine

Friendly staff, great coffee and cake, tucked away on the mezzanine floor of Next.

Although not such a fan of the Costa food offerings, they do serve my favourite Cappuccinos.

The coffee was watery and tasteless. When i asked the staff behind the counter to exchange the coffee they rudly said that they could not exchange the drink. They had also been extremely rude whilst i ordered, rolling their eyes, and rushing my order. I personaly think you should avoid this costa and maybe head to a different branch or different coffee shop. I won't be going back there.

Don't buy the cheese bean sandwich to avoid disappointment

Long long wait just for a latte! 30th Dec. 4pm. Closed at 5pm. Was told I could only have a paper cup. Staff were clearing tables all around me, and pulling down shutters, so felt like I should hurry up & leave! Not the most enjoyable coffee stop 🙄 Esp as most of the rest of the shopping mall was opened til 9pm!

Popped in for a latte and a break from the retail rush. Apart from the angry, ponytail redhead who seemed to be stressed for no reason and decided to treat me like she didn't have time to take my order, all the staff were pleasant and cordial. I'm sorry if you had difficult customers that day, i understand, but i didn't come in for attitude.

Not enough staff. Queues took half an hour

The service was excellent and food was excellent

Bacon Mac n cheese toastie was amazing

Friendly staff, good coffee but no brown sauce for my bacon roll 😢

Ok visit had to take my hot chocolate back twice because it was at best lukewarm. Staff just rolled their eyes at me as if I was a burden the 2nd time. I was only asking for what I had ordered a hot chocolate not lukewarm chocolate.

Great service and as always can't fault the coffee

Service was a tad slow as it was very busy, staff as always friendly and tried to keep the place flowing, coffee as usual was excellent as was the panettone. Well done too all Staff. Keir

Nice cake and coffee as always. Cheerie service with a smile.

Place was clean and fairly quiet, we were served quickly and able to grab a seat easily. Staff were friendly and efficient.

Nicely placed in the centre of the shopping mall this Costa is very inviting and warm.

Always a bit slow to serve but if you like Costa coffee it will be worth the wait

Not keen on this costa to dark and not spacious enough

The store was filthy and the coffee was very poor, i love Costa but this was not the Costa I know

Member of staff helped me out with a "to good to go" order at braehead shopping center (ground floor) because I was struggling to book it on the app, belive her name was Shona (sorry if that's wrong) on the 30th August. Great service and I mention I was vegetarian they managed to accommodate me! As that's not always possible through the app for other places. Service is great and cleanliness is great too!

Ot was fine, coffee and a bun with my wife.

Your typical Costa coffee. Staff were very friendly..

Was in last night for a coffee and a catch up with a friend. The service was really good, Paul was really helpful and friendly. The whole experience in store was excellent.

Would give 5 stars, but prices too high. Coffee fine, but not great....cake good.

My favourite Americano coffee and I love to pop in here when I go shopping in Clydebank xx

Well managed by staff for sitting in. Good coffee and the fajita wrap is a delicious lunch..

Just like any other Costa, good staff, good covid measures and good menu.

Hot latte, hot tasty food, friendly atmosphere

As good as the experience can be under the current restrictions

Good coffee and very pleasant staff.

Staff very slow to much talking

Barista couldn't have been any nicer as was Kerry. Very clean and organised. Pleasure to have been served today by a fantastic team. 👏🏴󠁧󠁢󠁳󠁣󠁴󠁿

Always good value and friendly staff

Food and coffee were as nice as always and service was friendly but so slow, spending a lot of time talking especially the girl cleaning the tables.

Excellent, caring staff. I was so well looked after today. Thanks Daniel, Joe and Jordan. Toastie was great too.

We're regulars and the service is always very good. We haven't found better......yet!

Poor service half an hour wait to be served.1 person taking order and 1 making the drinks.

The wait is far to long let alone the ridiculously high price of the menu would not recommend if you want a fast coffee.

Just opened back up on 26 April for sit in or carry out

App ordering and payment, socially distant staff and seating. Oh, and great food too ! 🤭

Exceptionally great service and good Food. 😍😍😍😍

Coffee and sandwich were lovely and it was just so nice enjoy being out

Had a lovely relaxed Visit to Costa. Staff good especially Paul who ensured tables , floor etc were spotless. It was great to see soneone doing their job so well and being so friendly to all. Well done 👍

Had our first visit since lockdown yesterday,completely stress free,the queue though long, moved quickly -only one in queue while the other sat at table.The staff were lovely and helpful especially Paul who brought us another pot of water so we didn't have to queue again.A lovely experience on our first day out.

The drive through was a tad awkward in terms of getting my BMW through, but was worth it for the coffee and the patter with the staff.

Love costa coffee Really tasty ☕☕

Sub par coffee at offensive prices.