Costa Coffee in Belfast

RIP off prices. A caramel square is 2.70. A cookie is 2.70. You’d have to be a right mug to pay that, in my view. Slow service and dirty tables. £2.70!!!! For a caramel square!!!!

Standard coffee shop franchise. Not much of an atmosphere nor anything memorable to make it stand out.

Lovely young men in Costa this morning. So cheerful and doing all.they can to make our coffee experience a good one. Lovely atmosphere and coffee excellent. Thanks guys x

Staff r John & Thomas are great service n helpful 👍 n good communication 👏

Very poor because close before 5:00 On website say open till 20.00!!

Terrible nearly every table had a dirty tray on it and staff too busy talking. It's very dirty and run down. Hot chocolate so hot you couldn't drink it.

It is what it is, a coffee shop.

Didn't do anything gluten only brownies which I don't like them just had crisps 🙁my husband got lunch

Costa staff need training, twice they hand you a tray with the teapot spout out so the tea goes all over you 😡

I love Costa coffee, but of late there sofas aren't very clean.

Staff couldn't be nicer and more helpful. Lovely and relaxed, great coffee

We were very happy with the cappuccino and specially the hot chocolate that Sarah made for us. It was perfect temperature and very lovely flavor. We definitely recommend this costa.

Nice place. Good coffee and snacks. Very good location.

Nice place for a cuppa and a snack. Nice atmosphere but the music can be a bit intrusive

This is definitely the best Coasta about lovely friendly staff great selection of produce 👍

Perfect flat white. Friendly staff. Tasty food. Good ambience. Above all this Costa is relatively quiet and it is possible to hold a conversation.

يتاخر ما يفتح ع الوقت وفي اشياء كثيره ناقصه

Great wee Costa, music not too loud, coffee wonderful, staff friendly. Clean. Excellent. Thanks

The worst customer service I've ever experienced

Service slow due being ( in my opinion) short staffed. Those that were there were working flat out.

Nice coffee, good staff. I like it here

very friendly service, I recommend it

Marvelous cone and try for yourselves very friendly great range of hot and cold drinks

Great fast service excellent staff always friendly

Lovely great coffee nice atmosphere friendly staff come in and see foryorselves great menu of hot and cold drinks and food yummy yummy

Excellent staff. Young girl and lad were extremely polite and pleasant. A pleasure to be served by them.

Jack was just so polite and friendly. Be back next week.

Starting to feel Costa places are dowdy , dated and in fact more like an old fashioned cafe than a relaxing place to chill out with a nice coffee. Staff guy very good but place needs character .

Хорошее место, как для встречи, так и для семейного времяпровождения

Love Costa coffee and the venue

Made a visit on Sunday 15 August and was greeted by a lovely young fellas. I think he said he was from Bushmills and it was a pleasure to have got served by him.

Amazing service from a team struggling with technology at the time of my visit, very professional and polite, even while stressed due to non working tills, would recommend

Great coffee, lovely smiley friendly staff, plenty of vegan options.

Stood in line for 12 minutes and just left. In that time 2 people were served and there were still 3 in front of me. Why only have 1 person serving while the other 2 stand around looking lost?!

Good service and very helpful staff polite brought my tray across for me my friend

Beautiful shop, wonderful and helpful staff.

All precautions taken cf covid...only problem is price of a cuppa tea

Very few people, staff v helpful. My kinda place

Use this Costa regularly for meetings. Coffee is very nice if you prefer a milder more mellow blend of coffee bean.

Service never fails! Such a lovely group of staff

Spotless. Service excellent and staff very friendly.

It's a Costa FFS. Over priced mediocre snacks and ok coffee in oversized cups.

Great coffee, not much else to say.

Toilets needed some attention otherwise okayy

Customer service could be improved, we arrived at 4:30 and were told we would have to b quick if we wanted to sit in as they close at 6..

Outside space discussing today.. Sun shining, so very few people inside; staff obviously no interest in clearing tables. A lot of competition in the cafe sector today and costa obviously cruising.. No excuse for taking business and customers for granted....

Love Costa coffee and Tea , the staff are always pleasant and efficient , comfortable and spacious shop, private toilet area.

We had a lovely pleasant server called Melissa who couldn't do enough for us she was very helpful and friendly. Totally relaxed and stress free experience will definitely be back if Melissa is serving

Does hot liquids, does cold liquids, also does cakes etc.

Great coffee and Christmas wrap.

Great coffee and very good quality food and stickys. Staff are very friendly

People should know that the door is never closed and can be quite cold. It also doesn't help when they have the air-conditioning on blowing out cold air. Please fix the door.

Excellent Up to the usual high standard

Really enjoyed my time coming to this costa before work each morning when i worked in boucher. Music was very pleasent and coffee was great as all costa coffee is. the staff some were friendly and others were satisfactory which i'm happy with. i really enjoy coming here

Best coffee . Professional baristas and vet friendly service.

Like all other Costa's, handy location, parking but expensive.

Again no hand wash in the toilets. Staff eating and on the phone when serving customers. Obviously no training whatsoever.

Nice enough coffee shop. Quite a good sized shop with plenty of seating.

It is what it is . A coffee shop but this one serves lovely coffee

Friendly staff and pleasant surroundings but the Latte was like drinking hot milk.

Poor coffee. Work going on. Cold croissant

First time in this Costa and don't think IL be back. Staff have no customer service skills what so ever. Ask you what you want and still have to remind them 3-4times. Service very slow also for not having many customers.

Used to be my favourite until they changed the menu. Can't really find anything I like as much anymore . Place is still clean and mostly quiet so 3 stars

Called into Costa on the Boucher Road, found the place very grubby and as I was ordering the coffees there was flies flying around the area were the cups are kept. Glad I didn't order anything

Lovely selection and plenty of seating

Great service..central to all shops

Pleasent Staff. Great coffee & food. Well laid out & spacious....

Nothing amazing but good to sit in and wait whilst shops open.

Friendly staff and great service plus free internet.

The staff here at this particular store are so friendly but I find the coffee too strong!

Nice and relaxing place to contemplate and of course have a 🍵

The door is not on a keeper and people coming in left door opened. Very cold. Took away enjoyment of coffee.

Nice environment, nice coffee, nice staff.

Lovely people, terrible coffee.

Pleasant surroundings, staff very friendly and courteous and coffee usual high standard, thanks

Service great, the two lads were courteous and had a smile and a please and thank you. Coffee (latte and flat white) and traybake good. Unfortunately the doors were not closing properly and so it felt like a force 9 gale was coming through the open doors and the place was freezing.

No soy milk, no coconut milk, so none of the new coffees was available :-(

Polite staff and wasn't queued out the door like some Costa's can be.

The croissant I bought was stale and the flat white didn't resemble a flat white more of a over boiled milky latte. This was probably due to the staff flat frothing the milk (leaving it unattended) and the extraction time of the shots being approximately 10 seconds (this happens when either the grind is to coarse or not enough has been deposited into the portafilter). The customer service could do with a bit of work..