Costa Coffee in Renfrewshire

I wanted a vanilla latte. They made me a vanilla latte. Brilliant👍

Staff ignored me standing at the till while sweeping a small area of floor behind the tills I called over to get attention the girl came over to see what I wanted then continued sweeping the floor before finally serving me 3 staff members behind the till all avoiding eye contact all caught up with their tasks too ‘busy to serve the only customer at the till Store was quiet Won’t be back to this outlet in a hurry

Served by Heather who was lovely, smiley & chatty all whilst delivering excellent customer service.

Visited twice on the second time asked for a tall latte staff member was really rude and said “what’s a tall latte I don’t know what that is “ felt really stupid all they had to was say here are the sizes we have or this our small size not make the customer feel awkward

I enjoyed a hot chocolate £3.70, absolutely delicious. The place was clean, staff were helpful and informative. They have a loyalty scheme I was informed, which you have to download. Apparently you get a free drink after having purchased 10 drinks and a free cake on your birthday on their loyalty scheme.

Not many cakes available and the staff keep shutting off half the store in the evenings so limited to where to sit

Train your staff, either that or tell them to get a grip and grow up. 3 times I have went to your Costa those 3 times I have asked for a frappe WITH coffee, maybe they don’t like that I took it back the 2 times before hand or what but I’m sick and fed up of paying £5 for milk. How is it hard to forget coffee? Especially being a frappe and what not.

Been to to one in paisley at the b&Q retail At 730/745 Drive through closed both time But says on web that open till 9pm Think maybe update the web

Staff were under pressure, and it showed...

Great service and excellent staff

Staff are so friendly but the coffee is really inconsistent. A flat white can be like hot water instant coffee with milk. Annoying it’s happened a few times now. Feels silly to complain about coffee but it’s expensive and a treat so its a shame it is so hit and miss.

Lovely coffee great staff great service and atmosphere will definitely be popping in for coffee and food more often

Very busy and as always great service

Expensive, busy on a Saturday!!

Food and service average for Costa, quite busy but staff got through the queue quite quickly.

1st time in this one. Very good service and Costa Coffee is the same all over.

Standard costa offer, quite a nice spacious cafe seating area.

Used a few times and not been great but this last time today was a joke ordered a festive black Forrest hot choc in the drive through - got it and it was cold and barely tasted of the syrup tiny amount of cream and none of the syrup etc on the cream like normal. Took it back and they customer service was shockingly bad. Said ok we will heat it up - said no I wanted a fresh one and while it was at least hot that’s all it had going for it - no black Forrest flavour this time and tasted terrible honestly worse hot choc ever told the manager again she just rolled her eyes and said I can put more flavouring in it - nothing could have saved how bad this drink was - shocking customer service

Love the coffee ☕️ 😋 I just wish the service was quicker. Puts you off waiting around!!!! Tables are often full of clutter!!!

Turned up at 6.10 when they're meant to be open until 9, and the employee says "We're closed". I said I thought they were open until 9... Their response, "no we're shutting early". No sign or explanation just we're closed...

My favourite Costa, I use the drive-thru a few times (ok, daily 🤣) midweek and sit in at the weekends. Great coffee, atmosphere and service. All of the staff are lovely, particularly Kirsty, she goes over and above!

BRILLIANT LOVELY STAFF. VERY HELPFULL. FULLY RECOMMEND XXXX ❤️

Yes, it was ok. The atmosphere was a bit flat.

They are out of stock on basic items like straws, when buying a bubble tea make sure they have the right straw or you will be wasting money. I was offered a spoon to drink bubble tea with.. seriously!

Simply the worst Costa 3 times I've been there and nothing improves...the staff girls are in bad mood and they get upset if you request something about your drink... £4.50 for a regular iced latte if you want less ice they leave 1/4 of cup empty instead of put more milk . WiFi never works if you need to work on your laptop, AC was off and it was very hot they just leave the main door open And not music which makes the place even more boring.

All around excellent experience and friendly service

Great sitting area for sitting in, big comfy chairs. Staff were nice and efficient. Definitely visit again.

Stopped in for coffee with my wife. Table was extremely wobbly and coffee spilled all over my wife's sweater and jeans. When complained to staff member was thrown paper towel to mop up and wife told by staff member 'I'm not a joiner!' Simply not what we expect from Costa. Will not be recommending this particular one for a relaxing visit.

Well positioned off the Renfrew road in Paisley. Inside is spacious with lots of seating and a well stocked counter with lots of food and drinks. The only issue was that staff seemed more interested in getting the drinks sorted for the drive-thru than the counter.

No the best coffee in the world but the m and s food is nice staff so friendly and it's huge so can always get a decent seat

I dont like strong coffee.staff were quick to serve and the coffee is always hot

Today, Monday the twelfth of June, 2023 was my second visit to the Costa Coffee at Washington Road in Paisley. It is a lovely layout of a coffee shop and has a "drive thru" for people who don't have the time to sit in. The staff seem friendly enough and there is ample room inside.

Prices are so disgustingly high, £2.75 for a tiny protein chocolate bar, £18 for 3 small coffees and 3 tiny protein bars…. Never again. Why is it so expensive? Is it the war in Ukraine? Does your coffee come from Ukraine?

Been here often over a a few years Helpful staff and comfortable seating

Staff and food was very good

Great wee sun trap! Very comfy, services spotless, coffee awesome. It's all there, get in.

Great Costa, slightly bigger than most, plenty of good seating, well stocked snacks and all the usual drinks. Very clean, and welcoming staff.

What a brilliant costa, my favourite already! What a lovely experience today having lunch. The selection of food was fantastic, there was minimal wait as its run REALLY well and its clear everyone has been given clear instructions for their role. The staff were so helpful and friendly and the whole ambience was brilliant, such a nice way to spend a Sunday lunchtime. Although I'm not local, I would definitely travel and use as a meeting point. Well done 😊

Friendly staff, bright open space with lots of seating