Costa Coffee in Harrow

I have ordered twice delivery coffee and the cups came half empty. This is scam. U pay for full cap of coffee and u get half cup of coffee

Professional staff, great location and the coffee, the best in town. All respect!

Nice, friendly staff. Atmosphere is pleasant and peaceful. Not crowded to have a coffee.

"The café is a disaster! Not only do they ban dogs, but the staff is also incredibly unfriendly. We were practically kicked out by the rude staff. Avoid this place at all costs!"

Coffee is good. Food is f'in awful.

My experience at Costa resembled a comedy of errors - from the sluggish service to the untimely Christmas tunes in March, staff engrossed in their phones, rejecting my £10 Northern Irish sterling note, and serving lackluster food. The brownies were as stale as yesterday's news, and the sandwich barely made the cut. To top it off, a mysterious pool of water graced the wooden floor, hinting at a long-standing leak. This visit was a masterclass in hospitality mismanagement, crowned by the presence of discourteous staff.

Best Staff in any costa I have been.

I found that unlike other Costas, noticeably the Costa up the road in Harrow Wealdstone, this Costa has outdated furniture, tiny little fruit flies everywhere and most noticeably the hot chocolate and coffee are watered down compared to other franchises as well. I've been going there for a few years and it never seems to improve. the straw that broke the camels back was being charged for cream on a free drink which I've never had as a costa club member at other locations.

The service is very good and the girl's are friendly and kind.

I like this Costa although I went there one evening a few weeks back at 6.45PM and the doors were locked. I saw lights on and could see staff members at the counter chatting. I knocked on the window to get their attention to see why they were closed as their opening hours on the window said 8PM. They saw me and just pointed at the opening hours again which made no sense to me. I can't tell whether they've changed their opening hours and haven't updated the web/notice or whether they just decided to close earlier for no apparent reason. Does anyone know if the opening hours have changed?

Have visited several times. A great place if you just want to grab a coffee or tea, to meet a friend or have a meeting. It's usually quiet inside on the weekdays. Weekends can get a little busy and noisy both inside and outside. Plenty of vegetarian options if you're choosing to grab a bite to eat too. Service has been consistent and decent each time I have visited. Staff have always been polite and friendly.

O locație superba și un staff foarte zâmbitor și sociabil.

Great Coffee, Best Staff, Great service 5 Star Service *****

Wasn’t at all impressed and seems this franchisee is not taking the Costa Brand seriously. Was really not impressed by being told that my hot tea could not be served in cups/mugs as the dishwasher has been down for a while. To top it the hot hot tea didn’t have the heat absorbers that go round the paper cup. The helping smiling barista made up for the lack of the missing service.

I am happy to drink every my favourite coffee in this place, good customers service!😍😍

Great staff, delicious and well prepared food and drink. The cafe is clean and spacious.

please could you fix your WIFI, it has been so many months that it is not fixed. It would be very helpful. Thank you.

Perfect place, very tasty coffee! Nice atmosphere!

Daniel and rodrica were amazingly friendly and had great service from the second we came into the costa. will come back because of their warmth

I love this costa. It’s never too busy but not too dead either. I had a tuna melt panini and cappuccino - both were great. Wouldn’t give it 5 stars just because the sofa was full of crumbs and the cafe was empty enough for the staff to notice and clean it. Overall a good experience though. Total came up to £8.35.

Enjoyed my Pigs in Blankets panini and steaming hot latte!

they are very okay and cute I wore a mask in the room and I will come and I am very grateful

I went to this Costa this evening and experienced a rude customer service, the lady who served me was laughing on me when I asked her for my changes after closing the till without giving the money back and served me my latte really cold,she was really unprofessional.

Worst customer experience. Today I bought mocha coffee with whipped cream which cost me 4.15 pounds. I paid 5 pounds in exchange expecting 0.85 change which was not returned at the moment. After receiving the order I asked for my change and I was told and I quote 'You were suppose to ask for change when you ordered' to my surprise I thought it was their responsibility to return change and not me asking for it. That's not it. I was later paid that 0.85 pounds in single penies from the tip box which would have disrespectful for any customer. I hope costa looks into training of their staff members and the hospitality they provide.

Extremely helpful staff with really good seating and extended opening times. Unlike other local Costas that I sometimes visit, they always seem to have a great choice of food options that are available and are well staffed with quick service. Great for a coffee, quick snack and chat with a friend!

Always and absolutely different cleaner nicer Costa than other branches Very polite staffs You always surprise with new decorations Big and perfect atmosphere Thank you guys

Friendly and helpful staff, always pleasant to visit this store. Can sometimes run short of some drinks but always something to enjoy

Brand value and the unforgettable taste. May addicted for coffee here.

A favourite local branch for coffee and sometimes treats and snacks! This time I popped in with my preschooler for a post vaccine treat. Great flat white & yummy banana and pecan loaf, my son also enjoyed his babyccino of course! Nice and relaxed here with plenty of space to sit down and friendly staff!

Fast and polite service and good coffee

Great service and coffee as any other Costa, but the place itself is a bit tired and dated and, thus not getting a full 5 star.

Ok. Got a mint choc chip frostino. Watery and not keen on the syrup used on top, looks like chocolate but didn't taste like it. Couple days before that I went and got a mocha, I've had better from Costa, it might have been lacking in heat which was the issue. Price is also somewhat steep but comparable to other coffee shops. Average, certainly not terrible, customer service was fine and prompt enough.

Good store with good customer service

Good Coffee, clean and friendly staff.

Great ambiance, staff and table spaces. A must if you like your Costa.

Staff didn't let me use the bathroom as they said only 1 staff is working. Few minutes later another lady turned up who most likely cleaned the toilet in the meantime. So sad as I only bought a coffee in order to use the bathroom.

The coffee is good, service at this branch great, one star off because Costa food is inadequate and expensive. Generally the cost of Costa lets it down.

Great served and costumer service great

Very kind staff, they know how to make super dry cappuccino.

Costa coffee isn't cheap at £2.75 for a small cup, but it's good coffee. It's a very pleasant place to sit for a rest after shopping or just a break. Staff helpful and friendly.

Quick service and take care of our orders with care

My favourite coffee shop by far. Love the lattes and they do the best hot chocolate. Friendly staff. Very wide range of drinks and snacks. Store always clean and tidy.

I came at 12:50pm today lunchtime the staff was so rude to me because they can't hear me at all and I have to take my mask off and ask the what other flavour coffee you got and gave me a bad look and they was rude to me and not friendly at all and I was upset but I still eat there for today and I will not go there again the staff are so rude from day one. And also to many flys near my table not like it

Air conditioning brilliant!!!!! Really comfortable inside when it is 27c outside. The Barista was really accurate and thorough. No need to repeat my order she absorbed 3 bespoke chilled drinks and 3 snacks and actioned them to perfection. We'll done!

Local coffee shop,nice helpful staff

I went for coffee today and ordered cappuccino with oat milk. The person serving me gave me cappuccino with regular milk though. I can accept any kind of plant milks but thinking that a customer wont notice a diffetence is a dead end street.

Coffee good, plenty of space. However....... we all have our off days, but eye contact, please and thank you, us a smile, cost nothing.

Very friendly staff and great service.

Fast delivery. I love their coffee and also the way they packed everything. 👍👍

Quick service, but their flat whites could be better

Service is great as always, but the manager sits on the damb phone all the time, attempted to call regarding an order via click and collect and when I got there, I over heard this human say I love you and hang up, like no... defo no...

Staff are friendly and efficient. Fairly large inside with plenty of seating (when restrictions end). Plenty of parking available behind community centre.

Lovely Terry chocolate orange hot chocolate highly recommend

Good clean store.Covid protection in place.

really nice and really yumyum I love food and strawberry cheese cake

Great Americano and chocolate tiffin. The real test at the moment is to welcome customers safely without spoiling the moment. Well done Belmont Costa.

First time ever in London I have seen so many flies in one place. They keep sitting on my coffee and toast, tried to complain to staff, the blonde pregnant lady just told me with attitude: just move ur seat. I come to this coffee shop to look for having a nice time yet I was disgusted with the flies all over my food and drink. My money got just wasted and staff paid no attention to resolve the problem. I was hoping at least they will check and report it, but they didn’t think it as an issue. In order for this not to happen to anyone else or someone getting sick, I will be reporting this with the pictures I have taken to the local council.

One of our 2 local Costa Coffees. Convenient and a friendly, competent staff. Just near our GP and chemist, making it a regular stop for us.

It's a Costa. What you expect. Good service.

lady could not understand our order had to repeat it 4 times. Then gave my daughter strawberry cold brew instead of honeycomb. Only realised it when we were half way home could not be bothered to go back.

Lovely little coffee shop in Belmont Circle, we need a few more stores like this around here

The drinks are good but some work needs to be done on allergen training.

Always friendly and prompt service

Nice and cozy place and plenty of seating. Ideal place for your meetings or just to meet up with your friends!

Spacious, clean and lovely staff .....nice place to relax with friends/family

Simply brilliant! Awesome staff great coffee

Really helpful staff. Kids friendly, staff always there with a smile. The service is excellent very clean branch never had an issue here. Hot drinks. Wheelchair access, seating and toilet available. Croissants, cakes, paninis, muffins, biscuits, quite a lot of variety is available on request and delicious. I would definitely recommend this place to visit.

Very friendly staff and helpful good service

Very sad place to enjoy your coffee, poor service and management. It is not the place for family, kids or a date. But if you want to take your anger out then not a bad place.

The hot chocolate is the pengest

Spotlessly clean...very polite and capable service. Excellent.

i loved it espesialy the chirstmas drink GO BY IT

Lovely team at the moment very kind and helpful...lovely latte thank you. Clean and tidy

Service + hot chocolate was great!

Lovely and clean coffee shop, staff are very friendly

A bit expensive , but good quality

Good coffee accompanied with a nice spacious ambiance and service...

Friendly staffs and nice coffees. But Music is too loud which cause people to speak over each other and make the place too noisy to enjoy. Unfortunately , the staffs have refused to turn the volume down and I’d be thinking twice before I visit again. Update : I think the staff deserves another mention and a pay rise :). They do an amazing job

Good place. Service is on point. Parking is a bit of an issue

The place where I start my every morning with a coffee. Staff is amazing! Always with a smile and welcoming which along with a great coffee gives you a positive start to each day. It's where I go when I'm home, and the place I miss when I'm away :)). Thank you for your amazing service and tasty coffee!

Best place to drink a coffe with your friends!

Three of us had coffee there and all got stomach upset and nausea still hours later

Good service, good seating. Usually a paper to read too. Loyalty points aren't what they were, seems a bit mean.

Cant live with out having costa coffee in the morning

A great place for friends to get together for a natter and catch up.

Staff very friendly and they actually listen to what you want. Some branches better than others. Stanmore not great.

Great Food and very friendly service +staff

I always like their double machiato.

We enjoy going to Costa as a family. The seating is comfortable and the menu is good. The only let down is the difficulty in finding parking whilst visiting the Belmont branch.

Extremely beautiful during Christmas time, when the market and the lighting is in place.

Coffee didn’t taste as it’s usual, after we mentioned it to the staff “Julia” she had the nervous to argue and make a scene instead of simply replacing the order. Horrible attitude and start to the day.

fabulous staff and i like their coffee very much...........

A comfortable place to have a Coffee and a Toastie. Free Wifi available.

You must try any to coffee with coconut milk

Friendly staff, good sense of products and nice environment to work

Food is selection of hot and cold food and drinks. Good quality cakes.

Friendly service, quiet study space, good group meetings

Soya milk latte really gives a great start of the day. As a customer I love the latte's they do

Ho avuto un Coconut Flat White in questo Costa Coffee. Era la prima volta che lo provavo. Sono rimasto stupito. I baristi sono stati veloci e gentili. Il local era in ordine e pulito. Un bel posto dove avere del relax.

Polite and curteous staff, comfortable seating, nice atmosphere and great chai latte.