GastroRanking-logo
whatsappWhatsapp
phoneCalldesktopWebsite
menuMenu
bookingBooking
4,20

Based on 826 opinions finded in 3 websites

site_photo4

Nº 131 in 401 in Thurrock

CUSTOMERS TALK ABOUT DISHES WITH..coffee

comment_iconOpinions

Got a vanilla coconut latte. The staff are all friendly.

site_logo

Shawn . 2024-08-26

MORE AT Google

Accommodating and served nice coffee

site_logo

ABDUL-ALIM AMAO . 2024-08-20

MORE AT Google

Good quick service and nice coffee. Get the app for extra deals.

site_logo

Mark Rothery . 2024-08-12

MORE AT Google

Super friendly staff - linas made my drinks with a huge smile, thank you!

site_logo

Max Swan . 2024-07-28

MORE AT Google

Love Costa, it's my go-to coffee shops, all though a little pricey but no more then other coffee outlets

site_logo

keith bullard . 2024-07-19

MORE AT Google

My choice as the best costa around.

site_logo

Barry Wright . 2024-07-14

MORE AT Google

Your average chain coffee shop. Clean, friendly and reasonable coffee and food.

site_logo

Ian Povey . 2024-07-12

MORE AT Google

This is always a busy branch but yet never feels that quick, maybe their head office needs to allow them more staff. But the staff they have were all very friendly and helpful. Food and drink as always great. I would visit again.

site_logo

Zoe Stamp . 2024-07-12

MORE AT Google

Linus, he was very friendly at the till, he was guiding me through the menu giving me recommendations left me with good impression.

site_logo

Akay A . 2024-06-26

MORE AT Google

All the staff are very polite and they care about the customers but there is a man (I don't know his name) tall and blond with a strange haircut who is very rude to the customers. He makes you feel unwelcome, he makes you leave very quickly. I was there 2 hours before closing and he had already cleaned and put chairs so we couldn't pass. We had to sit where he wanted or outside. We are loyal customers and have our favorite place. I understand if it was close to closing but 2 hours before he can't do something like that. And this happened several times not just once. Now that we know it's his turn we don't come anymore because he doesn't like it to see no one inside.

site_logo

Iulia Stanciu . 2024-06-14

MORE AT Google

Always excellent service and staff at all costa's I visit.

site_logo

Barry True . 2024-05-26

MORE AT Google

Great service and can't beat the coffee

site_logo

Tony Baker . 2024-05-25

MORE AT Google

Great coffee every time with nice presentation

site_logo

Nicolas Chammas . 2024-05-25

MORE AT Google

Always enjoy a Costa coffee and invariably a cake. As lakeside branch is inside a precinct I feel it lacks something. But coffee always good.👍

site_logo

Sue Lugsden . 2024-05-17

MORE AT Google

Coffee was great, as was the cake. The only problem I always find are the prices. Ove £3 for a tiny bit of cake. Cookies, way too much. Too expensive.

site_logo

Phill Potts . 2024-05-13

MORE AT Google

Great service, very clean place

site_logo

Chris best . 2024-05-11

MORE AT Google

I think this is the only Costa now in Lakeside shopping centre, that's not in Next. It's a big enough coffee shop, that's still affordable compared to others.

site_logo

L . 2024-05-09

MORE AT Google

Drinks were half empty . Not impressed . Delivery was good

site_logo

Catherine . 2024-04-23

MORE AT Just Eat

White hot chocolate is the best

site_logo

Steve Elles . 2024-04-22

MORE AT Google

Only had a coffee witch was brilliant and I enjoy. Staff were very Happy and perlite. Thank you to all. 👌👍

site_logo

David Bogue . 2024-04-08

MORE AT Google

Nice friendly staff and quick service

site_logo

Ben Salsbury . 2024-04-08

MORE AT Google

Great place to have good quality food and wonderful coffee

site_logo

Howard Crookes . 2024-03-08

MORE AT Google

The rotating menu is just annoying when trying to choose something different than just coffee. The cold teas is troublesome trying to understand!!

site_logo

Paul Brock . 2024-02-24

MORE AT Google

Nice environment, good choice of drinks, some choice of food, happy children and happy parents.

site_logo

fabrice terrochaire . 2024-02-20

MORE AT Google

Good range of sandwiches, hot and cold. Friendly staff, clean seating area and fast service. Love the cakes.

site_logo

Glenna Medhurst . 2024-02-10

MORE AT Google

Very rude cashier who doesn't know how to talk to customers. I was unimpressed with her tone of voice to me and another customer.

site_logo

chloe nti . 2024-02-06

MORE AT Google

A nice stop off just inside from Car Park C

site_logo

DJB UK . 2024-01-12

MORE AT Google

Lovely polite service, just had two drinks with my friend but all very tasty, don't live around here so unlikely to come back but I would if in the area...

site_logo

Matt J Cordery . 2024-01-05

MORE AT Google

Decent enough. Although brother didn't get full order as seemed to be a comms issue between staff

site_logo

Matt D . 2024-01-03

MORE AT Google

Mills not labelled so had to guess unless you didn’t have one type but coffee still good

site_logo

Catherine . 2023-12-27

MORE AT Just Eat

A nice Costa Coffee cafe, good services and great staff. Drinks are tasty too. The seating area is clean and tidy and the nice decor all around.

site_logo

Pravin Mistry . 2023-12-24

MORE AT Google

Don't like having to queue twice. Only had takeaway cups

site_logo

Joyce Nash . 2023-12-21

MORE AT Google

Staff friendly and got the order right

site_logo

Stephen Head . 2023-12-16

MORE AT Google

Mix up with drinks, eventually got there, server didnt seem to understand,1 mango frappe, and 1 caramel frappe,

site_logo

Diane . 2023-12-10

MORE AT Google

As usual, a great place for a quick snack and drink.

site_logo

Paul Thompson . 2023-12-02

MORE AT Google

Nice area, professional staff, quality coffee.

site_logo

Adrian Forster . 2023-11-22

MORE AT Google

I had a Terry's orange hot chocolate with a Terry's orange muffin. Was delicious I really enjoyed it. When I finished a member of staff took my tray away. Very nice well manered staff, would go again...

site_logo

Aisha Fayyaz . 2023-11-15

MORE AT Google

Asked for my usual hot hot chocolate and the young lady said No problem sir When she gave it to me she said Don't burn yourself Now that's the service all costs should be doing Annnnd it don't cost no money to no one

site_logo

Mikkie Sunday . 2023-11-14

MORE AT Google

A gorgeous gingerbread latta ginger biscuits with my sis after a bit of Christmas shopping thank you 😊

site_logo

Sue Fyvie . 2023-11-14

MORE AT Google

My personal favourite coffee house, coffee always first class also muffins and pastries.

site_logo

Linda Matthews . 2023-11-13

MORE AT Google

Delivery time changed 3 times, no bubbles in the mango bubble frappe and no big straw supplied, no foil cover for the large hot chocolate so it leaked over the roasted hazel latte.

site_logo

Joanne . 2023-11-09

MORE AT Just Eat

Excellent service. Specially Brother OLU done good job. Many 🤩.

site_logo

Curry Munch . 2023-11-04

MORE AT Google

Terrible staff very rude and got my order wrong and didn't even say sorry told me to try and drink to see if it had nuts in to see if it was the right drink which I can not eat!!!!

site_logo

Becky Stafford . 2023-10-26

MORE AT Google

Got sever by this amazing man Olu, after being stranded at Thurrock Lakeside services couldn’t do enough for me, so thank you Olu for yr help

site_logo

Gary Condon . 2023-10-19

MORE AT Google

Unfortunately I found the service very slow. Tables and floors unclean. When asking for a extra straw got huffed at

site_logo

Loubell Prior . 2023-10-02

MORE AT Google

It's a coffee shop not much else to add, plenty of seating and parking

site_logo

Vinniebabe . 2023-09-26

MORE AT Google

Staff always freindly and helpful.

site_logo

Diana BJ . 2023-09-17

MORE AT Google

A shame for the staff today the Costa app reader was not working so customers were unable to use the rewards. Staff were not really sure what to do and seemed unable to help or really offer suggestions.

site_logo

Jennie . 2023-09-10

MORE AT Google

Love going In having a lovely hot chocolate feel relaxing

site_logo

Tracy Huckstepp . 2023-08-17

MORE AT Google

Busy but good service. Regular cleaning of tables

site_logo

John Jarrett . 2023-08-05

MORE AT Google

Really good customer service and staff really helpful. Really good place to sit for quick coffee with small meeting. Highly recommended by friends and family

site_logo

Keep335 . 2023-07-25

MORE AT Google

You know what your going g to get

site_logo

Bernard Foster . 2023-07-06

MORE AT Google

It took far too long to get served. Not enough machines for cold drinks customers. Recommend separating queue for summer drinks vs coffee drinkers during busy periods. Over 20 mins wait to be served.

site_logo

David Lyons . 2023-07-04

MORE AT Google

Quick service even when busy. Friendly staff too!

site_logo

Neil Hart . 2023-06-01

MORE AT Google

Nice cup of mango tea. Very nice.

site_logo

jessica gosling . 2023-05-02

MORE AT Google

Great service and food! The staff is incredibly welcoming and nice, especially wanted to mention Tetiana!

site_logo

Natalia AP . 2023-04-29

MORE AT Google

Staff polite. Lovely lemon drizzle cake .

site_logo

Tracy Davis . 2023-04-26

MORE AT Google

Staff helpful, particularly to wheelchair user. Always nice vegan options - even whipped cream for hot chocolates now! Quite a few tables inside

site_logo

Caprice Joseph . 2023-04-19

MORE AT Google

Bestest costa ever and the manager and her team are great x

site_logo

Lucy Noe . 2023-04-15

MORE AT Google

Great coffee, always good service!

site_logo

Andrea Valentine . 2023-04-13

MORE AT Google

This placing is buzzing. Great shopping experience with very helpful staff

site_logo

Hira M . 2023-03-28

MORE AT Google

We ordered 2 drinks take out after waiting about 15 mins stood very visible to staff, still no drinks, in the end asked how long it would be , they had no clue what we had ordered nor had their only copy of the receipt. In the end after 20/25 mins we eventually got our drinks, no applo6no explanation.

site_logo

Lisa . 2023-03-25

MORE AT Google

I enjoy visiting this Costa with my two children (3 and 5). We go here to start a day of shopping and lunch. We don't often get food due to time but when we do the food is good. The staff are pleasant and make time to engage with my children. All in all a nice morning or afternoon is always had.

site_logo

S “klicke” Hunt . 2023-03-13

MORE AT Google

Always dependable & great coffee

site_logo

Nayan . 2023-03-07

MORE AT Google

Quality coffee & excellent service..

site_logo

Joe Nemeth . 2023-02-27

MORE AT Google

Very noisy place, but it was busy

site_logo

jonmoore . 2023-02-19

MORE AT Google

great xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

site_logo

Mirko P . 2023-02-01

MORE AT Google

Place is always busy..staff is polite.

site_logo

Syed Tariq . 2023-01-30

MORE AT Google

Had a flat white with my wife, very nice

site_logo

Tony Power . 2023-01-18

MORE AT Google

love my coffee from here. always great service

site_logo

Kerri M . 2023-01-10

MORE AT Google

Toilets could do with a good clean as for the coffee overpriced

site_logo

David Ross . 2022-12-30

MORE AT Google

Smagu užsukti puodeliui kavos su draugėmis ar su šeimyna.O prie kavos visada rasite kažką skanaus.🙂Be to visada pasiūlo kažką naujo,kiekvienakart užsukus.

site_logo

Jurate Ĺinkeviciene . 2022-12-22

MORE AT Google

Highly overpriced, not very tasty Toblerone hot chocolate, long que waiting to be served. I won't be visiting again anytime soon.

site_logo

Hannah Salem . 2022-12-14

MORE AT Google

Costa is a very nice place to go for a coffee and chat with ftiends

site_logo

V C (just call me donny) . 2022-12-07

MORE AT Google

Rude, waited 20 mins to be served, ordered takeaway, told it was the law to have a lid. After they served another customer behind me. Told I was rude and to shut up......

site_logo

Baileys 1 . 2022-12-02

MORE AT Google

Nice place to sit and relax when shopping with a drink and cake

site_logo

john warrick . 2022-11-27

MORE AT Google

Good service and made our orders quickly!

site_logo

chriscdb . 2022-11-07

MORE AT Google

Very nice clean and the staff were lovely

site_logo

anita davies . 2022-10-14

MORE AT Google

Bit slow but other than that all good 👍

site_logo

Paula1982 Brown . 2022-10-08

MORE AT Google

The manager was starting to shout and to offend…! we waited 20 minutes for 3 coffees…!

site_logo

Toto Totaj . 2022-10-03

MORE AT Google

Relaxing place for a nice latte.

site_logo

adrian beatson . 2022-09-27

MORE AT Google

Had a really nice strong flat white here. More than enough empty seats. This is inside Lakeside shopping centre and very handy for shops etc. With the added bonus of free parking.

site_logo

john malone . 2022-09-27

MORE AT Google

Very slow service never seen it like this in Uk

site_logo

Ugnius Bakanauskas . 2022-09-26

MORE AT Google

Slow service and point machine not working.

site_logo

Nicholas Rowe . 2022-09-18

MORE AT Google

Friendly staff but shop starting to look tired and queue can be slow

site_logo

Devon Arkell . 2022-09-11

MORE AT Google

Service was terrible always a que and the wrong order given, the server wasn't listening

site_logo

Graham . 2022-09-08

MORE AT Google

Lovely coffee sandwich and cake

site_logo

Sharon Holland . 2022-08-24

MORE AT Google

The team here is doing the best they can although they seem to be short on help. Shame on the upper management for not addressing staff shortage. Also, every Costa I've stopped at is out of Lemonade Ginger Iced Tea.

site_logo

Omar Rachid . 2022-08-22

MORE AT Google

Nice branch, service a little slow as I think short staffed and it was very busy. Other than this, a pleasant experience.

site_logo

Angel Visions . 2022-08-07

MORE AT Google

Very busy,but staff quick and efficient with the orders Coffee good as usual and plenty of food to choose from.

site_logo

Barbara Wiltshire . 2022-07-29

MORE AT Google

Nice time out with Costa coffee ☕

site_logo

Eric Mballa . 2022-07-11

MORE AT Google

The queueing was a joke. In the end people behind me were placing orders on line and getting there orders quicker.

site_logo

Whisky Lover . 2022-07-08

MORE AT Google

Clean, friendly staff, plenty of space.

site_logo

Nauman Khwaja . 2022-07-05

MORE AT Google

Always prefer a costa to the other lot. Slow giving tables here. Always very busy.

site_logo

Colin Hudd . 2022-06-28

MORE AT Google

Very good products quality and costume service 👍

site_logo

Angel Angelov . 2022-06-26

MORE AT Google

Plenty of seating, prompt service from staff when I visited (on a Tuesday afternoon at around 4.00pm).

site_logo

Mark Bird . 2022-06-21

MORE AT Google

Lovely place for all ages, to walk , sit and play

site_logo

susie burbidge . 2022-05-10

MORE AT Google

As always Costa had great coffee, delicious snacks and the shop was very clean.

site_logo

Debbie Davies . 2022-05-03

MORE AT Google

The people there are really nice.

site_logo

Daring Two . 2022-04-08

MORE AT Google

Great coffee nice sandwich and cake, staff helpful.

site_logo

Margaret Lancaster . 2022-03-10

MORE AT Google

Similary restaurants in East of England

restaurant_img
4,2

1376 Opinions

location-iconUnit 611, The Quay, Lakeside Shopping Centre West Thurrock, Grays Thurrock, Thurrock RM20 2AD England
American

came in last night as its last week off summer holidays, served by Amelia , everything was amazing, the manager Roy came over and chatted with us. Great service, great food, lovely welcoming atmospher

coffee
restaurant_img
4,2

772 Opinions

location-iconUnit 2-3, Lower Level, Lakeside shopping centre, 124 W Thurrock Way, West Thurrock, Grays RM20 2ZP, United Kingdom

Amazing customer service by Anu.

coffee
restaurant_img
4,2

57 Opinions

location-icon51 River View, Grays, RM16 4BJ, United Kingdom

asked about quorn food he hanged up on me on the phone so rude

coffee
restaurant_img
4,2

879 Opinions

location-iconLakeside Shopping Centre, Unit 406, 3rd Floor Dining Court, W Thurrock Way, Grays RM20 2ZJ, United Kingdom

Sayyada barbara give us good service very good behaviour

coffee