Costa Coffee in Manchester

I like this place! Very nice staff 😊

Love this place, so full stars all round. Only let down, even with cameras around there's adults and children who keep coming in and stealing food and drink. While this doesn't concern me, because you must be absolutely famished to steal food, when is the possibility of this crossing over into them stealing people's things. It has to be nipped in the bud.

Coffee good but food choices not extreme... But what was there was tasty.

The whole team at this place are really kind, compassionate and professional. Thank you for your superb service to all the many different customers you serve ♥️

Still closed It's 7 30 now Sign say open at 7

All the time favourite place for coffee.

Nice tea reasonable prices for Manchester, quiet cafe nice staff, toilets on ground floor no

The girl behind the counter was the friendliest server, just brought the good vibes for my morning coffee!

the staff here are the only reason we came in basically daily. so so cute and always happy to help <33 i really wish i learnt the baristas names because they deserve shoutouts! i love how friendly they are to every person that walks in, i admire how personable they all are and their ability to chat to anybody about anything, especially at 9am. we get the most annoying coffees ever and somehow they can remember our order when we can't, icon behaviour! i hate that we're moving out of the area because we can't come in and grab our silly little sugary drinks that save us from our hangovers from the actual angels that work here but i wish all of them the best!!!

Went in for a quick snack. Food was good and service was vibrant.

Another great cafe in Withington to add to the wide variety of places we have to eat and drink in the village. Always busy and lots of local people eating and drinking in there.

I popped in for a coffee while I was visiting some shops. It looks ok in there, there's toilets and WiFi. It sat inside and got a large coffee. It cost £3-55. It's served in a huge cup with 2 handles but I have to say it was really weak and not the best that I've had in a coffee shop. The service was ok though.

Staff are so helpful and polite. Good choice of food and drink. Always busy with locals. Nice atmosphere. Clean and accessible. WiFi works.

Definitely 5* and over service! Helen I think the ladies name is, is very helpful, she spotted I was confused in the area as I’m not from round here. I also asked for a local taxi firm and she helped find and book one. Very nice lady indeed! I hope this review gets back to her! Oh and a Hot chocolate aswell thank you Top points

Love the staff here, very clean efficacy service one of the best costas I've been too! You leave feeling great due to staff the manager had a great team! They all need a rise!! As they work so hard.

The Food the orange hot chocolate wonderful. The staff very friendly.

Never had bad service in here, usually got plenty of choice of food to choose from

Visited the store on Saturday morning and received really good service. The man who served us (had blue hair but I didn't catch his name) was just lovely. The girl who made the drink was awesome too!

Really kind and polite staff. A particular young lady who is always smiley and welcoming! Ive been a few times on my own and with children. Really enjoyed the mango bubble ice drink in the heatwave. Will be back again 😊

Visited here during our lunch break. It was very busy having one staff on cold drinks, one staff on hot drinks, and they both share the duty of making the food. Waited for quite a bit just to order the drink but the hot drink was instantly made. Friendly service overall and the hot chocolate was delicious. Would definitely visit again when I don't need to rush back to work.

Zero respect for customers, mopping floor under our table and spraying tables next to us which I find extremely rude, will not be returning

Good location, friendly staff, best tasting Costa coffee. My normal experience is that Costa coffee is very bitter. This branch's coffee is the best I have tasted for a long time.

Rude service on the til, coffee tasted bland. I know it was busy but at least care what you're doing. It wasn't a great atmosphere either due to some customers and the dirty tables

Not too long a queue today. Students have gone back! Nice atmosphere. Good range of goodies

Coffee I bought this morning it horrible not test

Always good ..come for hot chcolate and carrot cake Costa has the best hot chcolate out there

Amazing staff, very helpful,polite and friendly! Service is excellent! Also such a nice place to work or study from (better than the Withington library).

Only issue was temp of the latte and it's lack of flavor.

Great coffee. Large place, plenty of seats

Staff are always great, perfect location to work.

Flat white with coconut milk mmmmmm

Just a machine but tastes like Costa

Friendly staff, service good. Am frustrated Costa remove filter coffee option and the prices are now excessive in my view. Not the right time for Costa to make that decision. Looks like Wetherspoons for 1.25gbp then...

Mainly a shout out to the current staff who work there. They always go above and beyond for customers, friendly, polite and welcoming too. Can't fault them at all.

Quick service and some parking outside the doors, was just the average Costa coffee franchise experience.

What a fantastic team! I was so impressed with their service, all of them were smiling! I was thrilled to see them interact with all their customers in such a friendly way. In particular the way they took the time to socialise with a neurodivergent customer who was chatty and friendly. The team made everyone feel special. Such a clean cafe with a wonderful atmosphere. A credit to the company and the local community. (I would give more stars if I could!)

To the staff at Withington Costa, Thursday morning 9am. 26th May. I just wanted to say thank you for your customer service. People who experience poor service are more likely to leave reviews than those who simply recognise that you are two people day in, day out, giving out good service. You were quick, friendly and kind. So thanks for doing your jobs well and working hard. I see you and its appreciated 😊

Always liked calling in at Costa Coffee, you don't always have to buy their food as it can be a bit expensive to buy as well as a hot or cold drink. Just ordered a coffee & wasnt toi bad in price. Nice friendly atmosphere, staff warm & friendly, clean & tidy area.

Very nice staff and the usual standard of excellent coffee and things to eat.

Rude staff, disgusting drinks go to coffee lab across the road if you want a nice drink and friendly service

Pleasant staff&Nice coffee&sandwich. Whiling away couple of hrs whilst visiting Christies

I had my fist date with Mrs here so special place for me

Everything is very good, BUT the huge amount of people that occupy whole tables with their laptops is annoying. 4 pm on a Tuesday: 11/18 tables inside the coffee shop are occupied for laptops. They are there for hours and hours with just a coffee. I often sit outside as I have no option, considering change because of that.

Good quick service. Bothered to ask if I wanted to use my free drink.

I waited on the queue for 10 minutes just to be told there will be a 30 minute wait for a drink. The staff was rushing with no idea of what they were doing while people waited there for ages to get a drink. Just rude and disgraceful

Newly opened shop big and clean friendly staff

Terrible service. Far too slow!

Very upset with the customer service today, I came in at 4.30, ordered a drink, to stay in, they called me over and gave me a takeout cup, I said I specifically asked for stay in cup, the guy who was serving said we closing soon and only doing paper cups, so I asked another colleague what time they closing, she said at 6pm, which is an hour n half away, so I said, well that's not soon, n I do not like being served in a paper cup, not what i paid and asked for. So she said I'll change your drink , and she did. So did the guy serving me lie? Or he just could not be arsed?

Not the normal Costa experience. Coffee slopping around the saucer, not that hot. 2 x toasties demoted from being heated by the next customer behind ordering toasties. Eventually one of my two toasties made it to the oven, presented with a tray of coffee so asked could I have the one toasties and could the other make it to the oven. Will do! Do you want sauce? Yes please, one red, one brown. I'll bring it over with your toastie. You've guessed it, no sauce arrived with toastie. My wife gave the homeless guy outside a tenner and advised him to eat across the road at the other coffee house.

This place was dirty, staff arguing in front of customers and just a downright unpleasant experience. Will not be returning, back to coffee lab across the road.

About time I did a review of my favourite coffee shop. These guys have had to put up with me on nearly a everyday basis since they opened a few years ago and always get treated with a smile even under masks throughout a tricky time when they where allowed to open again. Always get a great mocha and love the Christmas breakfast choices. Thanks everyone Merry Christmas and all the best. (Joe from the bike shop).

Itwas busy cos of lunchtime. Staff Were friendly.

The drinks and food were average, however the toilet experience during my visit was very disappointing to say the least. Especially during a pandemic the toilets were highly unsanitary, I mentioned to staff about the condition and nothing was done.

Love coming here to 'get my nerd on'. Very cosy space, super nice soya flat whites and friendly staff. Thanks all :)

Nice coffee and cake. Reasonable prices

Nice staff and drinks/snack treats up to usual standard. Visit was spoilt by non paying customers using the shop, delivery drivers occupying 2 outdoor tables, one woman eating her subway, one homeless bloke harassing customers inside and out. I would expect staff to do something about this but they were extremely busy serving customers. Edit: 2 months after my initial visit the above seems to have been rectified. However, staff simply cannot cope at busy times, which seems to be all the time. During my visit 2 separate orders were lost due to issues purely of the staffs doing. Simply unacceptable, I will take my business across the road in future.

Very clean and neat. All staffs are friendly

Very busy Costa my drink was fine but no more than that.

Excellent black forest hot chocolate

in store service poor as deliveroo orders delay preparation of drinks. standard 15 min wait at busy times :(

Really nice Chai Latte, best I've had yet! Friendly efficient staff.

I always love the hazelnut and almond latte. And I do enjoy my time there relaxing, it's like my second home

Great atmosphere, very friendly staff, excellent customer service. Would highly recommend coming here if you want to relax or have a good time.

Friendliest staff at a Costa I've ever met.

Customer service very slow more than 15 minutes wait

Nice space fast service love the community notice board nice choice of toasties and cakes

Great coffee shop, staff cheerful, speedy service and light and airy shop. It has a real community feel.

Took over 20 min to get the food with only one person in front of us. Had to recook food after staff member took food to have on her break and got offered a totally different sandwich to what was ordered. Go to Starbucks.

Customer service slow more than 15 minutes wait

Very nice food could be better.

Great team, always remember you, always friendly.

Who doesn't love a coffee at Costa

Lovely experience : great environment with very hard working yet so polite and friendly team, food and drinks are spot on: keep up the good work!

Excellent flat white. Lovely atmosphere with pleasant, polite and hard working staff. Clean. Edit. Drop from 5 to 2 starts because 2.95 for a medium cappuccino and charging extra for online orders (and you have to pay separately extra for the driver, which is fair ofc) is just outrageous..

Web site was too busy to get a 50p coffee. In store I had to switch for apple juice as wait too long.

3 drinks orderd and all were the wrong flavours when I got them home .

Well yesterday I hade a flat white from Costa and the test was horrible and the service was so bad I’m not that kind of person write bad reviews on branch . Even that lady the one she was on the till was so aggressive 26/12/2020

Thanks for the lack of sauce u absolute legends, enjoy the new year xx

Just a perfect cup of coffee with brilliant staff. Thank you

On the National lock down it's "the best" to know you can get a nice coffee ☕ from Costa and enjoy it while you working, also very convenient & staff are friendly 😉

Staff here are lovely, friendly and always helpful,my favourite place.

Slow service tables not cleaned enough 5 staff on

A little slow due to restrictions on staff, but that's understandable and they were friendly.

Decent coffee, very friendly and welcoming staff! My favourite Costa in Manchester!

Great price very organised thanks

Friendly staff, nice outside area.

Attitude, Badly made drink and poor customer service

There are a couple of Costas that I enjoy visiting more than others (Glossop and Withington). Both have a nice chilled out setting and staff are always great.

Very nice coffee nice and clean and people that work there very polite and friendly

Nice selection of quick grab food. Personal always friendly and welcoming.

Great little coffee house, convenient location with some outside seating when the weather allows.

Small number of clearly overworked but nice staff running an extremely busy place.. As a result tables hardly cleaned.. Its nothing what you would expect from a service! Surly Costa can afford more staff rather that overworking their staff! But no regulations to force them though!

Nice friendly place to get a coffee

Large corner setting plenty of seats and plugs...nearby parking

My first time having a drink here, the guy looks not friendly and not enjoying his job. I've had better service in other Costa coffee shop. It's hard to think to come back here when you don't receive a good service

The best costa I have been to in a while, the staff where extremely friendly and had beautiful smiles considering they were so busy, which made the experience amazing will definitely come again😉

The best Costa ive been to.Staff efficient and friendly. Customers come first nothing is too much trouble.Excellent.

Staff are nice but a little slow sometimes

Coffee is great, staff are still training but will no doubt get better. One of the staff almost had a breakdown but her mentor did a great job of her calm down and focus on her job, keep it.

A good cappuccino! Chain or independent? This is the question...!? If you want a cappuccino with all the requirements to be named exactly like that, you are in the right place! Un buon cappuccino! Franchising o marchio indipendente? Questo è il problema...!? Se volete un cappuccino con tutto quello che serve per essere chiamato tale allora siete nel posto giusto!