Costa in Antrim

Friendly staff, loved their carrot cake

The toilets are protected by a digital lock ...we were not given the key and I would need to wait in the queue to get it. I used the WC near the visitor centre ... they were clean

I'd a lovely sandwich n coffee here

Brilliant coffee food is lovely staff are nice and friendly and helpful

Good range of drinks.. the carrot and walnut cake is excellent

Great coffee and the only staff member I met was very polite, helpful and made a good cup if coffee. Nice pastry. The temperature in the cafe itself was a little cold for me.

Overpriced and staff under trained and lacking manors. Wouldn't go back.

Lovely coffee shop in junction one friendly staff and great service

It was too crowded, bin was full, I didn’t even get my order.

Busy but efficient service. Toilets could be better maintained & so too for the tables

Great visit to Costa Coffee... Lovely coffee....excellent staff, atmosphere 💯..

Costa is our prefered place for coffee, also the wraps are good

It's just a cup of coffee, maybe a tad overpriced for what it is.

Pleasant staff who are friendly, chatty, and fast at preparing our drinks. The café was very clean with each empty table wiped and presentable.

Great coffee. Excellent service

Took 18 minutes to get service. Not sufficient staff.

Literally one piece of chicken in my sandwich!! Tables were dirty, but the place was busy so ordinarily I wouldn't have minded but since I was left hANGRY from paying for basically an empty wrap, I am less willing to ignore. I will not be returning. I do NOT recommend.

Very nice cafe in Antrim Junction one

Coffee and a hot crusty sausage bag, how could you go wrong. Excellent.

Had a relaxed few hours having coffee with good friends. The coffee is always good and the lemon muffins were lush.

Love getting my hot chocolate and the atmosphere

FINE, I GUESS? Had to wait a while to be served and had to wait a bit for coffee, but nevertheless a pleasant and convenient place to have a coffee break. I found that the coffee here is inconsistent, one time it's perfect, the next time it's tepid and flavourless. Definitely lacking standards. Overall not bad though.

As usual the tea and hot chocolate were lovely on a cold winters day. The lemon muffins went down well. Staff were pleasant. Toilets!!!! Well that was a different story. They looked like they had not been cleaned for some time. It doesn't take much to clean with a bit of bleach spray so they are not only clean but smell nice.

Coffee good but always same range of food

Spacious Costa Coffee premises, handy to call into for a rejunivating beverage. Coffee options tailored to customers tastes, light snack selection available. Comfortable loungy seating, one shared unisex toilet for able bodied and disabled patrons. Nice relaxed atmosphere.

Very expensive hit tasty and comfortable

Friendly with good food, coffee and atmosphere

Typical Costa Coffee cafe and seems better than some I've been in and better staff than many I have been in, in N.I.

Ladies toilets broken equipment overflowing bins and no hook on door to keep handbag of floor

Great service and friendly staff

Nice cafe for a quick coffee and very friendly staff.

Costa is a wonderful place to relax for a coffee or tea of your choice great variety of tray bakes or other food the staff are always friendly and welcoming

I have to say my husband and I go in here at least twice a week if not more Today was the worst I’ve experienced, the two girls on the coffee machine where the most unpleasant to customers I’ve seen.

Great food and coffee. No waiting time. Overall good for a quick bite

Love this place as I can get a lovely decafe oatmilk coffee ☕️ 😋

Food was great as was the coffee

Service let this down. The man serving at the till was lovely however ‘Fran’ that was barista and making coffee was rude and just did not look like she wanted to be there. She spoke over the man working at the till as he was trying to get our order off us and walked around rolling her eyes. She needs to improve her customer service skills.

Visited this evening and was very impressed by the energy, personable, professional service, in particular a staff member called Zara.

Very nice experience with a good coffee and very good vibe

When you want to enjoy to drink a great cup of coffee in a calm atmosphere, this is the right place

M6 daughter says it's overpriced so don't really go here

Use this place a lot. No different from the rest. I just like the coffee.

The coffee was ok but the floor and toilet could do with a clean not really what you would expect.

Didn't eat here or sit in, but the hot chocolate was nice, so hot I couldn't really drink it for about 20 mins while driving somewhere else.

Tables need cleaned more often as quite busy, food definitely over priced and charging extra for shrivelled up marshmallows that have seen better days!!

While in the queue, I noticed a sausage bap had been abandoned beside the biscuits. I explained to the batista, who put it on the counter behind her. I had told her that I didn't know how long it had been out of the fridge. While I was drinking my cappuccino, the same employee came out from behind the counter and put the sausage bap back on sale. No cold chain observed there! The coffee was lovely as usual, but I'll avoid the refrigerated goods from now on.

Bedlam, long queues and not much choice. Wanted to buy a gift card but out of stock again.

I just walked past and looked in. It looked nice. Thats all I can say

Reasonable selection of toasties and wraps, scones and treats. Not cheap. Nice clean and tidy seating area. Toilet available.

We had a Americano and Cappuccino and an lemon cup cake was delicious

Good franchise coffee shop. Clean and tidy. Usually sandwiches and tray bakes.

Sympatyczna obsługa. Lokal po remoncie. Przepyszna kawa. Uwielbiamy tam wracać jak jest tylko okazja

Tables not cleared and dirty, food expensive for what it was

A cup of quality coffee in a nice intimate cafe

Coffee is good as always.Fruitbread tea cake was also good.Medium pot of coffee comes in very good quantity.

I was in costa today29/8/20 with my mum who is 83. Both doors were wide open and a wind blowing through it. We changed seats and no different. My mum closed the door closest to her to which a young lad came straight over and opened it again. He gave the reason of Covid and customers not having to touch the door. Yet he wasn’t wearing a mask and other shops in the centre had their door closed. I fully appreciate some measures but this was ridiculous and spoilt our visit . I know everything gets blamed on Covid but very dissatisfied with this.

Poor customer service . The manager seems the only employee who like their job . A real lack of friendliness throughout the place and it definitely needs a good clean and make over.

I called in with a friend we had a latte each it was the worst latte I ever tasted I used to love Costa. The staff do not seem to be very professional in making it.

I have never had any problems! Costa in Junction one have lovely staff and a very relaxing atmosphere. Lovely food and coffee and comfortable seating. Would definitely recommend for everything from lunch breaks to a catch up with friends. 👏🏻

Plastic cutlery, plastic cups! Wouldn't provide a pot of hot water for health and safety reasons! Although we bought two hot drinks? Bill came to over £15 but unable to eat toasties as plastic cutlery broke! Fortunately lots of other options close by... walk on by folks

Called in for lunch 3 people. Service just ok cashier forgot to give us change had to wait until next customer was served to receive change. Coffee was a little on the ccol side by the time food was ready. Pastry very overpriced

We always stop in Costa when at Junction One. Great walnut cake with hot chocolate or a blueberry muffin with coconut latte. Service is normally pretty good but does get busy at times

Costa coffee is the best. Love your coffee but find slices of cake etc rather pricey, so I just stick to my fav cappuccino. Best coffee in town. Could do with more wc facilities.

They make a mean cortado. The range of eats has been extended too recently. Outside seating it good too

Went today bought a large coffee and a toasted tea cake i asked for hot water along with this (to put in my babys porridge) i have had this before but today i was told no. Its against policy to give out hot water , i then had to buy a pot of tea with the tea bag seperate for £2 to make my baby porridge. This is a joke !!!! Disgraceful costa. Not child friendly at all !!! Ill just walk on over to starbucks from now on

I love Costa! They have really good coffee. I like to bring my children here, as they have cold drinks called ' frostinos ' which are nice flavored, cold, iced drinks, without coffee! They have indoor and outdoor seating and thats great. You can also get hot chocolates and a large selection of cakes and muffins and things like that. They eve offer sandwiches!

I'm a frequent customer to costa and love their iced tea, got hot, flavourless peach iced tea! Awful

Great spot to have coffee with friends, sit in or outside. Cake, biscuits, crisps all available. Excellent Car parking.

Costa has been established quite a while now at Junction One, & my wife & I are regular customers.

Had a nice coffee and lemon tart here but the cafe is so badly organised. There isn't enough room for customers to wait for their coffees after ordering and it is all a bit chaotic leading to many spillages .

Highly popular so it appeals to many despite its shortcomings. Staff seem inexperienced at times and service is so slow. Having recently experience Costa on the mainland UK I find myself more critical of the Northern Ireland outlets many of which lack the same polish.

Stopped here for a coffee and scone. I thought the scone was too large and quite dry. Coffee was lovely as always

This cafe needs more area and staff as it's constantly packed. Coffees are brilliant, content, temperature not to be faulted. Service is good but really slow, slow, slow. If you don't have a lot of time it's Definately a no no

Fui a la intersección uno con mi madre y mi padre y nos fuimos hacia la costa. Volvería a usar otras costas, así que no era la primera visita.

Incapaz de producir un descenso plana consistentemente blanco, dependen mucho del tipo de baristo. Si te gusta la leche café, entonces este costa es para ti. Sin embargo, si estás buscando una pantalla blanca como se describe en su sitio, "rico lleno de sabores de café con textura de terciopelo suave, preparaos para estar decepcionado. Con otros establecimientos de café conocido cerca pensarías que tomarían sus preocupaciones a bordo, no una oportunidad!

Clean not to busy but just before lunch rush, coffee break before onward travel visit good staff pleasent outside tables on good days nice

This is without doubt the dirtiest cafe I have ever been in. I regularly go the Cafe Costa outlets in Belfast City Centre and they're great but this one was completely different in that the seats, carpet and tables were filthy! The coffee was OK but I couldn't take my mind of the grungy seat I was sitting on.

Coffee ok .But coffee shop disgracful seats all staned carpet was littered with day before rubbish not cleaned knives lying on floor ...wont be back ...needs cleaned up or new manager..

I have visited this café usually once a week. Although coffee good a general look around at tables and floor very off putting. Always have to ask staff to clear a table. The floor area is always filthy and need attention ,This is very disappointing as the staff although slow at times are friendly.I have visited other Costa and they are much cleaner.

Went for a quick cuppa with my wife. Had to ask for a clean cup and spoon as the initial ones were dirty. A member of staff then replaced these with a clean cup and another filthy spoon. We then had to chose which was the cleanest table to sit at as all had coffee rings or were sticky. Whilst waiting for my clean cutlery to arrive I had a look around at the rest of the cafe which was generally filthy and grubby. It looks like the whole place needs a proper hoover and scrub. Staff were friendly but I wouldn't go back here due to its lack of cleanliness.

Hubby and I We called in for a coffee to kill some time I tried a decaf flat white, what a taste sensation glee The flat white was worth my last dime I will definitely be back for another coffee

Called in whilst visiting the outlet centre. Coffee very good as was the chocolate twist. Staff very friendly. Sometimes a bit slow in clearing the tables. Cafe wasn't busy so they should be on top of this. Otherwise an enjoyable visit.

My latest visit (of four) confirms that this outlet has improved greatly. Good work ethic amongst the management and staff and a polished performance. Compared to its sister outlet in Ballymena this bistro is outstanding.

Stopped in here for a hot chocolate and a snack. The staff while friendly aren't very helpful. It took nearly ten minutes just for a hot chocolate to be made. The snack I got was fine enough.

ToastingOrdered a cheese and tomato toastie and a grand decaffeinated Americano Just a typical Costa Coffee visit as I grabbed a chicken for my daughter to go

Costa Coffee shops are amazing! They have fresh baked goods and excellent coffee. Some shops in railway stations and airports are rather harried, but on the whole if you want a comfy cozy atmosphere and a great cup of coffee with a bit of pastry I highly recommend these little shops which are a chain.

This is a very busy coffee shop, but the staff are always very friendly and helpful.The food is always fresh, and the coffee is always hot and tasty.One point to mention, the tables are not always cleared as quickly as they are used, but if you do have to mention it, they clear & clean straight away.

visited, today although not busy service is very slow and seems to lack organization.While I was there at least 10 customers changed their mind and walked out due to the long wait. some of the staff walked around with food searching for the customer .there were 5 staff on duty but 15- 20 mins is a long wait in a queue with only 5 people in front.!!

Visited on Friday 06 May 2016 Had a Toastie & tea for 2; toastie was good but there was a problem to get a clean cup;one had coffee stains on the outside ;another had black marks inside & one had lipstick stains on the rim; Service is slow Will not visit until they clean up their act.

Went in on May bank holiday. Very busy had to clear own table....no staff to clear. Service to be served very slow. Don't think I would be in a rush back to use them again

Visited Costa for coffee and I was very disappointed the tables were dirty and had not been cleared. Ordered a croissant and when it arrived it looked like it had been in the microwave for ages.I will not be going back to Costa

Just what you would expect. Breakfast, brunch, lunch and every other type of mini social get together.

I always enjoy the Latte in Costa. The only thing I would say is that Costa don't do great food and it is extremely expensive. Some of the pastries are not great, very heavy and sickly sweet. There are times when I would like a little snack but not a sweet snack and I am always put off by the options and the price of them. As it's so popular worldwide, I think Costa could do more on this level. Having said that the staff at Costa in Antrim are very efficient, pleasant and quick. Although the turnover is quite high, I think it would benefit from someone ensuring that the restaurant area is kept clean and tidy. There is one girl who is absolutely brilliant at this but when she isn't there the place tends to get a bit untidy looking. We go there all the time but only for coffee for me as I just don't like the food. For such a large franchise, I think they could do a lot better.

Love to visit Costa but especially this one as the staff are brilliant and the atmosphere so relaxing. Coffee served in a proper mug/cup which is one of the reasons I don't go elsewhere. Snacks are perfect and something to suit everyone. Whether it's a wee boost before some retail therapy or a pick me up afterwards definitely would recommend. Also great place to meet up with friends as plenty of easy parking.

Always lovely staff. Clean tidy. Toilets brilliant. New to coffee but they make a mean Americano. Plus free Wi-Fi.

We came for coffee and cake one late sunny afternoon and so wanted to eat outside. The tables hadn't been cleared or cleaned and the ground was full of cigarette ends...ironic really since apparently dogs are too unhygienic for Junction One. For the prices they charge here, a modicum of cleanliness wouldn't go amiss.

Pretty busy and staff took ages to clear tables. Coffee etc is grand. Is a tad expensive in comparison to some coffee shops.

This Costa branch is quite big but yet they don't make use of the size. There is only two staff members who work the coffee area and it makes it very slow to get your hot drinks.

Despite the largeness of this coffee bar and obvious popularity the coffee is mediocre and matched by disinterested staff. The position of the coffe machine has the baristas gathering at the till end of the counter adjacent to the back kitchen serbing as an obstacle to free movement. The staff seem to be tripping over each other contributing to their stressed and downcast looks. Waiting time is dreadful. Nevertheless some locals seem to enjoy this experience.

I have to say I'm a coffee connoisseur and Costa do make great coffee. I like this branch because it has an extensive outside seating area that is also shielded by a perspex screen as Junction 1 outlet can be windy even when sunny. The staff are friendly and helpful but I find their choice of food items both savoury and sweet to be for a very rich palette. There's very little plain choice available and to ask for parts to be left off say a sandwich you might as well not bother. They do have a coffee card where you collect points for your hot drinks but there's an expiry date and with no Costa near me where I live I don't use their card. I think there shouldn't be an expiry date for this reward service, other coffee providers give you dtamp cards and once their full you cash it in for a free coffee. I really wish Costa would consider this.