Based on 182 opinions finded in 1 websites
Based on 182 opinions finded in 1 websites
Nº 174 in 780 in East Lindsey
Nº 44 of 156 Other cuisines in East Lindsey
Opinions
Located down Chip Pan Alley. Never been here before. The place itself is very clean, friendly and welcoming. We had breakfast and it was fabulous. Great value for money. Great produce and the biggest thing for me is it was piping hot. Well done keep it up. The drink were also hot too which is great. Nothing worse than having a lukewarm cup of tea or coffee. Couldn’t fault anything. Well done!!!!
LLH . 2024-09-22
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Fantastic as always. We started coming to Coffee Owl about 7 years ago. We don't come to Skegness ever year but if we do visit we normally use the Coffee Owl as our coffee stop. Staff are always friendly and chatty. The food is always freshly prepared and well presented. The shop is always clean and tidy. I could keep going on but I know people don't read long reviews lol Would definitely recommend this local business over a national chain, keep Britain great.
cdm381 . 2024-08-15
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Every visit to skegness means a visit to coffee owl. We love the coffee and the smoothies my youngest thinks the hot chocolate is fabulous as well. We have had toasties as well jacket potatoes etc and they have been fabulous and we always try to get a cake every visit and every cake has been excellent. The staff are some of the friendliest people we meet and we look forward to seeing them each visit and miss them if its their day off. They all remember us and make a point to greet us and ask how holidays are going and when we will be back again. Its the only coffee shop we use and its become my oldest girls favourite coffee place as well.
serenity a . 2024-08-11
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Excellent coffee and food. Friendly atmosphere and brilliant staff. We will definitely be coming back. Thank you girls
Paul H . 2024-01-22
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Hi gave another visit to coffee owl on Sat 7th Oct whilst on day trip to skegness been there several times every time is a pleasant experience staff so hard working very clean always got time for a chat with customers just had coffee and cake this time wow was excellent thank you for all your work
lutoncouple12 . 2023-10-10
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Lovely welcome from Chloe (the owner) and a great bacon sandwich and coffee, which cured the hangover!!🤣 Its a lovely cafe and it was so nice to sit outside and enjoy the last hour of sun, before getting the train home. Would highly recommend the Coffee Owl. Enjoyed our chat Chloe....remember London!!
LeedsKarenB . 2023-09-20
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If your ever in skegness you need to pop in the coffee, chocolate and cake are amazing, the girls are lovely and there is some brill artwork
dawn d . 2023-09-19
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I don't normally write reviews (maybe I should do more). However, I had to write a 5 star review for this cafe. Brilliant service, friendly staff and a nice selection of food and drinks. Not only this but they went the extra mile, with a cookie and marshmallows for my twin boys with their drink. With a lot of cafe competition around the area, this cafe has a lot going for it. Light and bright, and well thought out decoration. It was a pleasure to spend an hour enjoying the pleasant atmosphere before hitting the beach. We will be returning. Thank You.
Tony G . 2023-08-23
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We were recommended the Owl for breakfast during over visit last week, it was so great we went there for breakfast every morning, when we go back up to Skegness we will use it every day, excellent
Coastal35297801133 . 2023-08-06
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The Coffee Owl is an excellent cafe for food and service. We have been here many times and never left feeling disappointed. The food is very good and the staff are so friendly, helpful and hard working. Skegness generally leaves much to be desired in terms of quality eating premises but this one rises above the poor standard set by the town. Well done Coffee Owl
F8143AFjohnb . 2023-07-18
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Had jacket potato 🥔 and cheese melt both was very good coffee and decaffeinated tea was excellent staff very good place was very clean
lutoncouple12 . 2023-07-17
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Very poor service here today. We waited over half an hour for two panninis with salad. Granted it was fairly full but it is only a small place and easy to see who was eating or waiting. There was no one in front of us when we ordered. When the panninis finally came they were like toasted cardboard so obviously had been done and forgotten about. The waitress plonked them on the table with barely an apology, just " there were two orders before you, that's all" Yes and the two orders before us were people who arrived after us, and had cooked meals brought several minutes before ours. I accept mistakes are made but owning up and apologising goes a long way towards good will. Needless to say we won't be visiting again.
Jo H . 2023-06-23
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Great coffee and great cakes. Cakes well presented with a good selection. Coffee tastes nice including the decafe.
Cheryl_and_Tony . 2023-04-13
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This place is great staff first class friendly food is presented lovely also great coffee had breakfast also lunch plus afternoon coffee and cake at separate times off coarse
lutoncouple12 . 2023-04-03
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Absolutely love this little café! Staff are lovely, food is impeccable and fairly priced & the coffee is gorgeous. Found it on a Sunday stroll while away for the weekend, had lunch then had to come back this morning before we went home! The ham, mozzarella chilli & pineapple panini is divine! Looking forward to another weekend away in Skegness so we can visit again
Sophie O . 2023-02-06
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We were out for a wintery walk and fancied a coffee and bite to eat. We found this place by accident, but we will be visiting again whenever we are in the area. The coffee was exceptional, the service amazing. The place is warm and welcoming with plenty of seating and offers a varied menu. We had a coffee and tea cake only, but will try other items on our next visit. We didn't wait long and the customer service was amazing. There were a few locals in and it was clear that they were regular visitors probably due to the level of service and kindness of the staff.
Heidi S . 2023-01-23
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Lovely breakfast, very nice coffee and great milkshakes. It was nice that our server remembered us from last summer. This is my daughters favourite place whenever we are in Skegness.
robhM7387HZ . 2022-04-18
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Been here before and every time we visit the service is always to a high standard the staff are very hard working Place is spotless and food is great thank you
lutoncouple12 . 2022-04-17
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My wife and I stopped here for breakfast service and food was excellent,as were the surroundings, will definitely go there again
Wayne B . 2022-04-09
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We ordered the full English breakfast which was absolutely delicious the food was cooked perfectly and the toast you get with your breakfast is second to none.Staff were very welcoming and polite
ohcrape . 2022-03-03
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First visit this morning for breakfast. What a lovely friendly coffee shop and breakfast cooked just to our liking and at a very good price. We will be back !🥰
Tabbysu . 2022-01-20
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absolutely wonderful food and staff , great quality on food and breakfast cooked perfectly not swimming in fat like some cafes restaurants will do , the staff are always friendly and warm with a smile and you are never pushed to the side even when...
ediblef . 2021-10-09
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This place is our favourite coffee shop and breakfast on a Friday staff are very friendly very clean place can't wait to come back next year
O5533CFhelenb . 2021-09-26
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Fantastic breakfast which included a cappuccino everything was hot staff were friendly and price was unbelievable for quality of service and food .went 2days running hidden gem 5*
wallmark1 . 2021-08-26
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For my husband's 70th birthday I decided to order three afternoon teas for us and four of our friends. I had been recommended to the Coffee Owl by a colleague. When I waited to Chloe to take my order I knew I would not be...
D5479HEangelaw . 2021-06-15
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Great food, great service and great value for money! We go in the coffee owl regular and we all love it! Sandwiches with the thickest softest bread are excellent! Whenever my family and i fancy a bite to eat in the afternoon we always go...
sutt10 . 2021-06-06
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The Con. The Coffee Owl was recommended to me so I pooped in for a Full English Breakfast. This consisted of the usual food plus a small drink for £7.75. I asked for a large drink instead with the difference between the small and large...
darrencM1085VD . 2021-05-30
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We had afternoon tea delivered on Friday as a gift from our daughters for our Wedding Anniversary. The food was really good consisting of sandwiches, pork pie, sausage rolls, salad, four different cakes and scones with jam and cream. All the food was of a...
Alan R . 2021-01-31
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Great coffee and food always go there when in skegness staff are very friendly too will visit again keep the good work up
P955GTdavidk . 2020-12-11
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Really nice and reasonable priced food, coffee and cakes. Very polite ladies who work there. Would definitely recommend. Thank you
charlandaaron . 2020-10-29
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Lovely place to go for breakfast. Friendly staff who look after their customers. Next time I’m in Skegness I will deffo return.
255colinw . 2020-10-11
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We went to the Coffee Owl in Aug with our grandchildren and WOW, what a breakfast. My grandson had the bacon and my granddaughter had the egg sandwich, they weren't on the flimsy type bread, Oh no.......thick toastie type and they loved it. My wife...
ashleyhP6794FE . 2020-09-04
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Great place for a coffee and cake or a full meal. Good food with decent size portions. Friendly and helpful staff. Nice atmosphere.
P7598YXpeter . 2020-08-04
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Visited the Coffee Owl a few times while out wandering on our holiday. Lovely friendly staff the coffee plenty of different ones to choose from as well as other drinks. Cakes & scones delicious. Didnt have a meal but saw some being fetched out and...
Gill S . 2020-03-22
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This coffee shop is very clean, staff friendly and helpful, great for a drink snacks or light meals.
Jos p . 2020-01-19
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Found this place on my travels through Skegness looking around a few shops and arcades and can honestly say this place was a happy little find.I came in with my Mum and Dad, we had 2 Grande Spiced Vanilla Lattes and a Flat White all of which tasted great!Staff were friendly and even dressed up and everywhere decorated for Halloween which i like :) Very clean and quaint, I really like it here. I will be back! (quoting Arnold)
Jem_Degg . 2019-10-26
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Fabulous cafe. Breakfast freshly cooked and beautiful. Coffee really nice. Toilets clean. Staff very friendly and helpful
Penny F . 2019-09-30
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We love Coffee Owl, it's our go to place for coffees 😁 lovely staff, lovely atmosphere, we have eaten here also (as they provide gluten free bread etc for toasties) would definitely recommend! 😁
Agalm17 . 2019-09-26
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Had a very nice latte and my wife had a skinny latte they were very helpful served with a smile and made us feel welcome
Turbotrax2011 . 2019-09-06
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cake and coffee. blooming brilliant. the staff are amazing, nothing is to much for them.the breakfast is amazing.so much on the plate.That plate was for one person. your kidding? nooooooooo i wll never eat all that. YES I DID . this place is fantastic. please please please go if you are in the area. please please please, we will return on our next vacation. thank you Ma,am and than you Sir, and than you to all the amazing staff. so clean. lovely food.the milk shakes oh lordy lordy lordy .xx
ToGoneGirl4rndenim . 2019-08-30
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Called here for a breakfast and coffee while on holiday in Skegness. Found the staff to be really pleasant and the food quality was excellent. Price was also very good, I’ve paid a lot more for breakfasts that are nowhere near as good in Skegness.
paulrF8345DQ . 2019-08-21
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Been in the coffee owl today and we're served by extremely friendly and helpful staff, I had the club sandwich which was superb and my daughter had a cheese and ham toastie which looked very nice indeed. We hate latte coffees which were spot on.
Simon A . 2019-08-14
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Called here for a milkshake some very different options. Was pleasantly surprised when it came out with cream and a chocolate on the side. Would definitely recommend
travelsmartjen . 2019-06-30
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Excellent breakfast doorstep toast perfect eggs and tasty bacon massive hash browns hot drink included in the set breakfast
Sarah L . 2019-06-30
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Opted for the normal breakfast and latte for 2. Not only was the price a lot less than we expected, but we were met with a lovely and friendly greeting and warm smile.
D H . 2019-05-21
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Lovely clean cafe, good quality food. We go for breakfast on a Friday and I love the fresh crusty bread, makes a lovely change to sliced cheap bread that most do for breakfasts. Breakfasts is always hot and it is such good value. The cakes also are good too.
maryskeggs . 2019-05-12
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Popped in for an afternoon coffee and snack. Opted for baked potato with cheese and beans and ham/cheese sandwich. The baked potato came with salad and was absolutely delicious. The sandwich should have been wholemeal bread but we didn't fuss. Only complaint is the local radio station that plays the background 'music' does play absolute dross! Needs changing!
NorthernSouly . 2019-05-08
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Called in on a cold day had a bacon sandwich and a latte I must say they were lovely the bacon was cooked perfectly and the service was friendly and helpful as my wife was in a wheelchair will definitely call again next time we are in Skegness
Turbotrax2011 . 2018-12-12
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I come to Skegness once a week and the breakfast and coffee is always excellent. The staff are most helpful. And the cafe is always immaculate. Must try
P7805IGgrahamm . 2018-12-11
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Was looking for somewhere to go for lunch and spotted this place so thought we’d give it a try.. Had a lovely cheese and pepperoni toastie came with salad and coleslaw..
512joannea . 2018-10-15
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in a street where tacky is the norm, this place looked inviting to me. Had a coffee in very relaxing atmosphere. The coffee was superb ,also the tall girl with glasses who brought the coffee to my table was very efficient and friendly, with free wifi as a bonus nice way to spend a half hour on a very windy Day.
Kevin S . 2018-09-19
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Called in for a coffee to take away the taste of a nasty breakfast (eaten elsewhere) What a wonderful surprise, the coffee was superb. No wonder the place was so busy!
Paul H . 2018-09-15
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On a pedestrian area is this little cafe.
Lowe2785 . 2018-09-09
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Lots of variety for vegetarians and amazing milkshakes! I had a cheese and pineapple toastie and my partner had a cheese and chilli toastie - Both were very lovely!
lt1232018 . 2018-09-01
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Ordered 3 breakfasts all cooked lovely. Very tasty and fast service. Would highly recommend. Good value and a lovely clean place. Staff very friendly..
suebecker . 2018-08-21
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Probably the best coffee shop in Skegness. Lovely food too and the staff are so polite and friendly.
Angela C . 2018-08-14
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Small coffee/snack place on the High Street looked fine from outside but on entering it is quite cramped and felt quite claustrophobic. The first table we sat at was sticky and the chairs on the second one we moved to had spillage on and under the chairs (a member of staff quickly cleaned up and apologised, to her credit). Not the cafe's fault but the stench of body odour was at first unpleasant and then unbearable (better ventilation might have alleviated this issue) - it turned out to be a very quick coffee. Not the experience I'd expected on reading the reviews.
FairCityFrasie . 2018-07-31
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Went with a friend for a snack, I ordered a portion of wedges with sweet sauce, wow, I had the most amazing portion !! very good value for £2.80
alantel . 2018-07-29
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Breakfast the best in Skegness,lovely staff,beautiful decorations, very clean,carrot cake amazing,lovely coffee!
agie802016 . 2018-07-19
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very friendly staff, good coffee and good breakfast; service a little slow but she was on her own and did apologise so didn't feel ignored lovely cup of coffee - am a bit of a fusspot !
bubb1es . 2018-07-02
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Very good cafe. Nice people who run it very friendly. Good atmosphere. The food is lovely plenty to choose from.
jennymartin3 . 2018-06-19
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We called last week for a light bite, sandwiches and coffee. All excellent staff friendly , prices good, cafe clean . Would highly recommend.
Jackie S . 2018-06-11
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We came here with the family last week for a drink. My husband had a peanut butter hottie and my daughter had an oreo milkshake and were both really pleased with it. I just had a tea and toastie special which was great value for money as it was actually cheaper doing the deal rather than buying separately. Lovely staff, not overpriced and a nice little corner for the children to play whilst you relax for 5 minutes.
Leanne E . 2018-06-08
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Day trip into skegness I fancied a quick coffee and breakfast so many little cafes I randomly picked this one. Excellent choice if I'm honest, beautifully cooked English breakfast and a decafe coffee all for under £5.00 . Wasn't to busy however it was 9am on a Tuesday morning. Very fast service. Very clean. Would definitely recommend. And I would definitely come again on my next visit to skegness.
Ice409 . 2018-06-03
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Great place to visit for a light bite or meal. lovely staff and great coffee. well worth taking 10min away from the shopping.
Duncan W . 2018-05-15
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Called in for breakfast. Cheap nasty sausages The waitress knocked tea all over the table did not apologise and left tea all in the saucer and under breakfast plate. Never offered us more tea. Overpriced .would not recommend or return
Carole L . 2018-05-15
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Called in on a Sunday Morning and ordered Full English Breakfast for 4 , it was delicious , we loved the big doorstop slices of toast that came with it and also happily surprised that breakfast came with a latte or cappuccino if wanted , not just a regular coffee or tea . Food came quickly and was piping hot , staff all very friendly and efficient will definitely return !
Cathgod1972 . 2018-04-08
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I took my daughter for coffee and cake.and for 2 drinks and 2 pieces of cake it was £14.95. Well the coffee and cake weren't that good. THE Latte was the worst coffee I had ever had and the cake was as heavy as lead.,not worth the price at all.will not be going there again.
Diane W . 2018-03-23
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The coffee here and service is great no complaints from us we have only recently moved into the area always a good service Thanks for welcoming us
coasters2015 . 2018-02-02
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Had the best coffee and sandwich ever in the coffee owl. Fresh food. Hot coffee. Good friendly welcoming staff with smiling faces. Nothing to much trouble. Thankyou for a fantastic experience Cant wait to come back
Nomad255003 . 2018-01-26
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Went in here for lunch a couple of days ago.
RUTH033 . 2018-01-02
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come here often but this was the worse visit sat eating sandwich and this party of six came in one was very loud and we diners all commented on our loud he was,xmas spirit was lost after this visit felt sorry for the staff has he is obviously a regular lost my trade now and friends
kath s . 2018-01-02
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I go in the coffee owl on a regular basis with my family. The staff are absolutely amazing with not only me but my kids and my parents (when I bring them in) they always ensure we are looked after very well. The staff always ensure that my two little ones get a little plate of marshmallows and a flake after their food. They do a variety of different drinks I tried the unicorn hot chocolate the last time I went in and it was amazing.The coffee is absolutely fabulous and so it the food. I would highly recommend this coffee shop to any locals or anyone visiting skegness!
connorsmith4545 . 2017-12-08
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Me, my mum, nan and little brother (4 years old) went to this coffee shop, nice food and drinks, but wow! What a rude waitresses! Came over and told my little brother to be quiet! Even though there is a children's play area, apparently he was being 'loud'! Why on earth have a children's play area if they are going to get told to be quiet every time they make a noise! How unbelievably rude! You don't tell someone else's child off! Not only that but she was rude whilst taking our order and repeatedly rolled her eyes throughout our visit! Small blonde lady with glasses who I'm pretty sure is the owner! Really bad customer service! Will not be returning! Although I was a regular, I get treated the same every time I visit, this was the last straw for me!
marydallasluton . 2017-11-25
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we like to try new places so called in here other day first and last time had cheese and onion toasties the worst looking and tasting toasty we have ever seen, coffee not so good either
Janet L . 2017-11-24
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I just cannot express enough about how good this place is the food is always fresh, tasty & delicious i always come here with my family for dinner and a hot chocolate. The staff are also very welcoming and are always smiling which Is great. It's always clean and tidy and the coffee owl also has a 5* star food hygiene rating. Over all the place is the best place in town if your looking for for something fresh.
683shaneb . 2017-11-24
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called here for a mid morning coffee stop , we had Tea ,Coffee and and toasted tea cake . clean and pleasant staff.
Lynn P . 2017-11-01
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The staff are always polite and the drinks menu is varied the coffee is to die for and the sandwiches are very filling as well as being nicely presented
carole f . 2017-09-16
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Decided to pop in as I was walking past and could see that they made Frappe. . On the board it stated they were all £3.50 yet I was charged extra for cream which, through having many Frappe before I have never been charged extra for cream! They could instead write FROM £3.50. For the price I thought they was incredibly small and you get better value at McDonald's . . It was nice but I wouldn't choose to buy from thee again. Isn't value for money.
cookie1967 . 2017-09-03
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We found this cafe by accident really it is a small cafe with not many tables .but the breakfast is amazing the best we've had
heathershearan . 2017-09-02
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Lovely cup of coffee and slice of toffee cake, beware they don't except cards cash only, but don't let that put you off lovely little coffee shop with friendly staff.
2063DS . 2017-08-26
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We have been going here for a few years now, and I have to say the place is clean and tidy, staff are amazing can't say a bad word, and plenty of room for my girls wheelchair, and even saw staff help an old lady out to her scooter
weebrister . 2017-08-13
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I had never heard of Coffee owl before. We were staying at Hotel no.8 in skegness. As we checked in, the girl at reception recommended this place for breakfast. We weren't originally going to come as we thought it would be easier to get breakfast from the marine restaurant. Luckily, when it came around to breakfast, we ventured out to find most places were not even open yet. This was around 8.30-9am or so. We took a little walk into the town, we had no idea where we were going, when we noticed coffee owl. We looked at the boards outside which stated they did a breakfast for £4.75. It looked nice so we went inside. For a big breakfast it was only £6.75 so i had that with a cup of tea (inc in price) and my boyfriend had a bacon and sausage sandwich on beautiful thick bread (he isn't a big breakfast person) and an orange juice. The menu was well priced and i noticed they had a beautiful selection of cakes whilst making my order. The food did not take long to come out and the staff were friendly. The breakfast was cooked to perfection and i could eat that every morning. It was great value for money, a huge portion and just delicious! By far the best full english i've ever had. We will definitely return!!
Cerys R . 2017-08-07
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Good selection of drinks for a good price amazing service nice seating area good for just to nip in for a coffee small children play area ( kitchen)
Marley G . 2017-08-06
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Had a lovely coffee with yummy apple pie. A friend had a jacket potato and said one of the best he had tasted. Staff were pleasant and polite.
Laughtonsheffield . 2017-07-23
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Called in for a drink mid afternoon no sooner had we sat down a member of staff informed us in a very sharpe manner that they had now stop with the hot food.
Samthewestie . 2017-07-15
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Lovely day, popped in again. Had a smashing cup of coffee and cake. Lovely and clean and lovely friendly staff and great service. Recommended!
NorthernSouly . 2017-07-08
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This is a pleasant independent coffee place that is really nice for morning coffee. It also has a nice selection of cakes and pastries and not overly priced. We had 2 coffees here and sat outside which was very pleasant and would choose to go here again!
Jayne G . 2017-07-05
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This is our regular coffee shop, try the cream scones , the food is excellent, and the staff are wonderful
ericsue76 . 2017-06-27
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Walked in an didn't really know what to expect, it's got a rather quirky theme to it. Ordered a marshmallow mocha and wow, I was quite surprised at what I got, an absolutely loaded cup of mocha filled with cream and marshmallows, with chocolate sauce on top. The coffee and the food was rather nice and reasonably priced too. Would be happy to have a return visit here. Me and my sister rather enjoyed it and the atmosphere.
meganh8691 . 2017-06-26
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We love coffee owl. The coffee is invariably excellent. Gluten free options are good and it is a welcome oasis in Skeggy's cheap cafe scene.
784linseyd . 2017-06-26
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This is a lovely little cafe. The prices are reasonable, the staff are friendly and the atmosphere is nice. The Skegness locals often go here, which is always a good sign!
Maymummy . 2017-05-29
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this lovely coffee bar never fails met family here and we had the most lovely coffee and scones toast and cake will be back again and again
kath s . 2017-05-18
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Before we set off on our journey to skegness my first thought was breakfast at The Coffee Owl and yet again it was fantastic and everything was still nice and clean and a happy atmosphere too see you soon
louise h . 2017-04-22
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Came across this whilst just walking through the shops on holiday and was enticed in by the picture of the luxury Easter hot chocolate in the window.. myself and my son had 1 each and my other vein just had a cake. Wow it was delicious! The whole place is dedicated to owls with humourous pictures and comments. Lovely place and I'm sure we'll be back
tracydH762WA . 2017-04-21
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Called in with friends on a busy Sunday afternoon. Nice contemporary feel. Excellent range of coffees, milkshakes, smoothies etc. Light meals are also availiable. Presented in the Nero/Costa style. A good find. Recommended!
Richthehiker . 2017-04-14
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The slogan is "Skegness if SO bracing". Well it certainly was when we decided to have an afternoon out with our dog and came here to walk along the prom.
kenc198 . 2017-03-22
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Popped in here for a breakfast and got to say it was beautiful. Fast efficient service and was really nice. Definitely value for money and we'll be making a return trip. Would definitely recommend the coffee owl.
LindaJayneAtchinson . 2017-03-19
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This one is not a fish and chip shop! One of the better coffee shops in Skegness. Decent coffee and tea and snacks.
WillStaffordshire . 2017-03-17
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Love this coffee shop ... great coffee .... usually have toasted teacakes or on the odd occasion husband has a bacon sandwich .... breakfasts look very tempting !!!
Carole E . 2017-03-13
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169 Opinions
We visited here for breakfast after a very busy morning packing up our tent to go home after a stay at a nearby campsite (extra points for being dog friendly!). All very hungry there were plenty of options to choose from and even the option to build your own breakfast which was great for my daughter who wouldn’t eat a full breakfast but would still like certain items! The staff were lovely, the service was quick and the food was delicious! Extra shoutout to the iced latte and the big buts breakfast. It was amazing! We will definitely be returning when we are back in Anderby. Thank you!
74 Opinions
Spotted from the car park and decided to stop for a coffee. There was some seating outside so perfect for anyone with dogs. It was a beautiful spring day so we also decided to have some cakes and a cheese scone. I have to say the cakes were fab and the cheese scone was the best I have ever had. Can’t wait to visit again. Highly recommended.
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If you like your Sunday lunch pilled high, this the place for you. The plate was packed with a wonderful hot Turkey lunch. Great puds too.
96 Opinions
After having had a fantastic experience here midweek during the summer, we promised ourselves we would be back for Sunday dinner. We booked by email, which was confirmed within minutes, Howe when we arrived there was no record of the booking. I was able to find the confirmation email. We were told that we could be accommodated but it would have to be in the bar area as there were 3 other bookings which already had restaurant tables reserved. We were advised to pick a table and they would set it up for us. We showed them where we would like to sit and waited for someone to bring some seating to the table. After 10 minutes we were still standing so found a different table which had seats in place. (We had already informed them that my husband was recovering from a broken ankle) Eventually the waitress came and gave us cutlery and placemats but no salt and pepper. She took our meat orders and I asked whether the veg would include cauliflower cheese, as I would like to not have it, as I have an allergy/intolerance. We waited a further half an hour for our meals, which came with the vegetables served on a tray, including the cauliflower cheese. There was only one spoon which was resting in the cheese sauce so I had to request another one. I then dished myself up a spoonful of swede/carrot mash and one broccoli floret. I did try to dish up some cabbage but found that when lifted from the plate, the cabbage came out from under the cauliflower cheese and covered in the sauce, so I had to not have cabbage. After the meal, the waitress came to clear the table. She dropped some vegetables on the tablecloth and asked if we wanted puddings to which I responded yes. After waiting for 38 minutes with no sign of the waitress to clean the table or take our pudding order, we decided to leave. On taking our payment the bar staff asked if everything had been ok, so I mentioned the above. He simply said, ‘sorry about that ‘but the mains were ok?’ I chose not to continue with the conversation, as my husband had overheard the barman say that he was going to rip someone’s head off. We are really disappointed as we had been telling everyone about how good our experience in the summer was. To top it all, there was a very large dog in the area which smelled strongly and a group of young children also came and used the pool table right next to us, despite there being a notice advising that nobody under 16 was allowed to use it. Another customer did point it out but was ignored. One or two little things we could have overlooked/forgiven but unfortunately there were too many today and we won’t be back