Clayton Hotel Manchester City Centre in Manchester

Fabulous hotel in a central location. Rooms and service spot on. Great breakfast choice and environment, super helpful Nikita showed us around as we’d not been to breakfast previously- she was friendly and made the stay even more enjoyable. We will definitely return here, thank you

very nice staff, clean hotels and the location is great… i am happy stay here

Lovely spacious rooms with lots of amenities, gorgeous clean space, great food and service - breakfast buffet was wonderful! Would definitely recommend! xx

Very nice staff at the reception Farah & David. Hotel is right in the city centre, next to China town.

Practical and nice smelling toilets. Welcoming lobby. Great Xmas tree 🤩🎅🏼🎁

Not a bad hotel good location no sound proofing at all was like having a bed in the street

First time staying at the Clayton. The rooms are fresh and clean, we booked well in advance so got two nights for a steal! Perfect location. All staff were friendly, particularly Karen - thank you, can’t wait for our next visit.

Nice place very close to the centre. Nice business meeting rooms. Food was ok, nothing great as a buffet, but a lovely reception area to work in.

I stayed here for a Xmas girly night with my 3 friends. A beautiful hotel with exceptionally friendly staff. It was a super Easy check in and excellent communications from the team ensuring our rooms were close to each other! With amazing views too! On the 15th floor. Beautiful rooms, added extras with non alcoholic canned drinks and chocolate too in the fridge. We also had a Prosecco afternoon tea which was lovely too! Beautiful scones!! Our booking also included a 2 course evening meal. Which had its own menu to choose from. It was gorgeous!! A massive thank you to all the staff for making our stay so special the supervisor Karen, Fiona who was so helpful and also always had such a lovely smile on her face and the fabulously chatty Ruby who made us giggle and also ensured our meal was all perfect ! You’re all an absolute asset to the hotel. Also thankyou to the lovely friendly Irish Barman! They were all so attentive to all our needs during the stay! We will definitely be back! Thanks all.

I have stayed here on multiple occasions. It's always very nice with Lovely food and drinks to enjoy throughout our stay and fabulous bedrooms. Nikita in the bar is amazing always very nice and very attentive to our needs. Stephen. Republic of Ireland.

Had a lovely stay in the Clayton Hotel. Lovely staff especially our waitress Fiona at breakfast.

Love this hotel and Farah on the front desk was so helpful.... Fiona in the restaurant provided the best service I've experienced in a long time. Definitely coming back here

Good location but lacks basic facilities Rooms are good size and capacious.. but only one chair to sit down along the coffee table, no tea bags in room just coffee.. bathroom dont have tooth paste or body lotions .. I guess the price is for location .. Overall it was good but can be improved 8/10

This hotel is fabulous, beautiful rooms, great facilities and the breakfast is amazing. The staff were all very friendly and welcoming. Karen was so helpful, she took the time to give us information about the City, where to go and what to see. She gave us very helpful directions too. Thank you Karen! We will definitely be back!

Well... even if I wanted to, I can't write anything bad. Special thanks to Karen and Daniel for great and professional support at arrival. It was a pleasure to have a chat with both of you. Good job, keep it up !

Absolutely beautiful hotel. Amazing service and the best buffet breakfast. Would highly recommend

I wanted to share my delightful experience at your hotel during our recent stay. My partner surprised me for our anniversary by booking a room at your lovely establishment in the heart of Manchester, and we were thoroughly impressed. The cleanliness of the rooms, particularly the spotless bathrooms, stood out to us. The friendly service made us feel very welcome, and the check-in process was seamless. Additionally, the breakfast was lovely and exactly what one would expect from a good hotel. Thank you for making our anniversary special. We look forward to staying with you again.

Staff were excellent, particularly in restaurant. Nikita couldn't do enough for you, thank you very much. Also Karen was very helpful! Would definitely recommend.

Me and my mum went for afternoon tea at the Clayton and the staff were amazing Nikita was so lovely and welcoming. Me and my mum were actually booked for later on in the day but Nikita managed to let us have the afternoon tea earlier which was lovely of her. She was also super helpful and just overall amazing All the staff at the Clayton are lovely I would highly recommend this restaurant to all my friends and family

Such a lovely peaceful place for afternoon tea. The food was delicious and the young lady that looked after us, bringing our food and checking we were both okay with everything, was really lovely. So friendly and polite.

Karen was amazing, such a warm welcome

Breakfast was as always very good and the service is great. Nice, pleasant staff and quick to clear plates and tables. Nikita in particular was very attentive. Stayed here 3 times now and never been disappointed.

Air condition insists runing on 19c even if you set hot mode it automaticly change back to cold in the middle of night. Please ask for radiator during the checkin.

Was a very nice stay all the staff was very helpful very close to the centre and Karen was very helpful and welcoming

Perfect location in the center of Manchester, attentive staff. I had a slight problem with my room: a window that doesn't close well letting in cold and noise, but I think it remains exceptional

This is a lovely hotel, just an easy ten minute walk from the centre. Great facilities and room, especially for the price. The hotel check in/out machines made everything super quick, efficient and easy, and the hotel car park was lovely (just make sure you arrive early to get a space, as many people had just dumped their car in random places because there were no spaces left). The only complaint about our stay we had was that while in the shower, I realised the shower was overflowing and water was running out of the bathroom door. I lifted up the drain cover and the drain was completely blocked with hair and muck, and looked as if it hadn’t been cleaned out in years. As there was three of us needing a shower, we had to unclog it ourselves, which was not a pleasant experience. Apart from that, we had a lovely stay and would still definitely stay again. Thank you!

We have enjoyed our stay this weekend. Everything is fresh and clean

Lovely hotel, would definitely stay here again!

3 time in 1/2 was called and asked to vacate the room as it was 11:30, advised reception I had late check out. Communication shocking along with staff attitude. Left room to grab few souvenir came back locked out room, another reception mistake. Not somewhere I would go back

I am impressed with the Clayton from top to bottom. The bar area is fantastic, the layout isn't over crowded and there's plenty of plugs. The bar is well stocked too. The rooms are pretty basic but well done, like when you make a simple recipe but you then have the pressure of getting it perfect. The only downside is the seemingly centrally controlled central air system. It can only heat up and you can barely get any cool air to come out of it. I like to keep my room cool and if you're in a South facing room you bake unless you close the curtains. You may get some ambient noise coming from outside in the late evening due to its location but come on people, it's a city centre hotel bang smack in the middle of one of the largest night life hotspots in the city! It is totally bearable. At the core of this place though is the staff who are absolutely awesome each and every one of them. It's why I keep coming back.

Nikita in the restaurant was outstanding. We came for dinner tonight and the service was next level. Thank you so much for taking care of us and we are defiantly coming back!! X

Very kind receptionists. Nice large room.

Really enjoyed our stay here. The entire staff team were splendid, helpfull and coutious at all times.

The hotel we chose on our first day in Manchester. The rooms are very clean and spacious. Reception staff are attentive. The price is reasonable. I definitely recommend it.

Excellent service with extremely welcoming and professional staff. Would book again

We went for afternoon tea , it was really nice, the staff in this hotel are superb very friendly and nothing is too much trouble for them , would highly recommend this hotel to anyone.

Perfect location and a really premium feeling 4* star hotel. Breakfast was lovely as well!

Pretty decent, right in the centre of town. Would stay there again for sure 👍

Stayed at The Clayton for 2 nights on a work trip. Lovely clean rooms, excellent breakfast selection and a simple check out system. Would really recommend. Excellent location too!

Brilliant stay. Best stay in Manchester for a long time. Lovely room. Great facilities. Fabulous breakfast. Friendly staff. Great location. Would highly recommend

The Clayton Hotel in Manchester offers a delightful stay with its great location in the heart of the city. The reception and bar provide a warm welcome and inviting atmosphere. It's a fantastic choice for anyone looking for a comfortable and convenient stay in Manchester.

Beautiful hotel in a great location and the prices are fair.

Great hotel in Centre of Manchester,near old Trafford, shops,bars, will definitely be back for a Man u Game.

Its a ok hotel. Nothing special. The reception team are, in the main friendly. They charged us twice for the 2nd night and tried to imply it was our fault. Never got an apology. Location handy for Manchester city centre. Restaurant looks nice, foods expensive for standard fare.

Comfortable bed, great shower and breakfast. Perfect for a working stay.

Nice hotel. More traffic signs would be helpful to locate but overall a great choice.

The hotel overall is okay, the reason for the poor review is that I left my jacket there and they refused to mail it to a family member who lives in the country. They seem to think that travellers who stay at their hotel for some reason also live locally and they asked me to come to pick it up despite me informing them that I live in Canada and am no longer in the UK. Overall the hotel itself is okay but it does not differentiate itself positively in any way, especially in customer service.

The staff really can’t do enough for you - special shout out to Anthony on the shuttle bus service for being so great. Clean rooms. Really good food in the restaurant. Really convenient location wise and a perfect stop over if you’re flying from Manchester.

Hotel ticks all the boxes, ideal location next to the airport. Parking on site. The staff made our business stay a pleasure. Faye (breakfast) and Kat (reception) have been excellent. We'll be back again next month.

A Magnificent Manchester Stay at The Clayton: Where Hospitality Hits the Sky!"Review:If there's one word to sum up my stay at The Clayton in Manchester, it's "WOW!" From the moment I stepped foot into the lobby, I was greeted with smiles brighter than the sun. Alina, Aisha, and Karen deserve a standing ovation for their warm welcomes and impeccable service. Seriously, these ladies should give masterclasses on hospitality!And let's talk about the breakfast and reception team - absolute legends! They were like breakfast ninjas, always there with a fresh pot of coffee before I even realized I needed it. Plus, their Overnight Porridge Special with a side of delicious English Breakfast was a culinary delight. Shoutout to whoever whipped up that hearty and comforting dish!But wait, I can't forget about the unsung heroes of any hotel stay - the cleaning team! These magicians somehow made my room sparkle brighter than a disco ball, and I swear they must have a secret potion for making beds feel like clouds.And speaking of clouds, the gym might be small, but it's a cozy space to do my workouts. It's like my own little fitness sanctuary away from home.Overall, The Clayton isn't just a hotel; it's a hospitality masterpiece. It's like they sprinkle kindness and charm on everything they do. So if you find yourself in Manchester, do yourself a favor and book a stay here. Trust me, you won't regret it!

Really good rooms and some exceptional service in a hotel situated right in the heart of the city. Honestly I dont have anything bad to say about this place other than I wish I could have stayed another night. Will absolutely stay again if I can.

Highly recommended city centre Hotel. 100/10 I cannot speak highly enough of the wonderful staff I can honestly say this is the best customer service Ihave recieved at any hotel i have stayed in in the UK. We always recieve a wonderfully warm welcome from the lovely Karen and reception staff. The rooms are cleaned to perfection. The new suits are beautiful and very comfortable. The use of space is very well utilised I really enjoyed having the lounge area to relax in. The new breakfast area is very well laid out and flows nicely. And the lovely breakfast staff are always on hand to help. If you're staying in the city centre this is the hotel to stay in! Looking forward to my next stay at the Clayton. X

Had a great stay at the Clayton Hotel Manchester 19 / 20 March 2024. Really nice room. Gym was small but well equipped, and breakfast choice was excellent. But the best bit was the staff. The couldn't do enough for me. For example I got to check in early (9am) which helped me better prepare for an 11am business meeting, and they let me use an old umbrella to shield me from the typical Manchester rain!! The one person who really stood out was Aisha Roka on the front desk. Always helpful, cheery and nothing was too much trouble. I'd definitely recommend this hotel.

Perfect for tourism and business. A bit expensive as everything un UK. Did not try the breakfast. The view from the room is like being in NY, I was on 15th floor

stayed in the clayton when on a night out couldn't fault this hotel.

Stayed here for a week. At check in I was allocated an accessible room, asked if that was okay. The room was massive, I assume to make space for wheelchairs etc. The bathroom had no toilet paper or place to put it once acquired. The room service never replaced the coffee or biscuits. The gym was small but functional, I'm unsure why I needed to go back to reception to activate my card, they could mention this at check in. The room was very cold and unable to adjust the heating to a suitable level. Would stay again but would ask them to enable the heating controls vs. central control. The hotel felt very clinical, not sure I love that idea.

Went for a seminar, was nice and spacious what I saw. Very nice staff, very helpful from my experience. Only downside, toilets needed checking/cleaning, some guests leave a mess behind.

Excellent location, clean spacious room with a view of the city, comfy bed. Had all the amenities in room, including water, iron, decent toiletries, robes. The breakfast buffet was a complete English breakfast, along with breads and pastries, fresh fruit, coffee machines.

view from the 17th floor of the hotel

Shocking service, waited over an hour and a half for a meal very poor ,unless your in a large 100 party they don't care

Perfect stay in Manchester, rooms are large, clean and great service.

Great location and a great price for the room. The room was very spacious and super adapted to wheelchair users . We were on the 15th floor so we had a fantastic view for our stay .

Excellent hotel friendly staff, clean and very comfortable

It's located just in the center of everything!